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Metro by T-Mobile
1814 Avenue Q, Lubbock, TX 79401, United States
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Metro by T-Mobile
Comments
Ni
Review №1

Very good customer service and they were very polite ☺️☺️

LO
Review №2

Going into the store was way better service than calling customer service Thank-you Metro on 19th street.

Cy
Review №3

The box does not work it run 4 about 45min and then it stopped and then start for 3min then stop so we stopped using it

ca
Review №4

Location is very clean and I felt very safe going in despite COVID-19. Sales people are very knowledgeable and super friendly!

Su
Review №5

Had a steak and ribs ribs were really dry and tough

Sa
Review №6

The 3 associates that helped us right before Christmas, to me was a true Christmas experience. Not only to see a smile on my fiances face, getting a new device but also helping me get one as well. Helping us figure out the best plan to suit our needs, they were accommodating in every way. These associates went above and beyond just regular customer service. I would call them heros for being understanding of our situation. This team was lead by Alisha and once again they did a wonderful job and we will be returning to this store for all our cellphone needs in the future.

Cr
Review №7

This store is fantastic!! Alisha was simply wonderful in helping both my fiance and I new phones and got us on a bundle package. We were so happy to have gone to her store and her team was very knowledgeable and answered all our questions!! We left the store very happy vustomers and will make sure to frequent this location for all our future needs!!Crystal Martinez

Jo
Review №8

Good customer service and I was in and out quickly

Er
Review №9

Came in to store to pay a bill... and ended up walking out with a much needed new phone!!! Thanks to great customer service! I will be back.

Me
Review №10

Really well done,the employees are really cool and understanding everyone...had my phone fixed within a day,and they gave me a free phone case with ut!!

Je
Review №11

Amanda gave us excellent service. I always come to this location because they always provide great help.

Sh
Review №12

Dorian, Cisco, Angel, they are by far the best customer service I have ever received from any metropcs and I have visited a few. I really just want to thank you all so much and may God Bless You All!!

Ta
Review №13

Sysco did an awesome job helping me out in the store!! Excellent customer service!!

Ve
Review №14

This store was very helpful and polite to me and my husband

Ma
Review №15

Amanda gave us a good experience in the store and was very helpful

Ro
Review №16

Like the way I was treated they are very helpful

Me
Review №17

Cisco is a excellant manager ! Im very very happy with the service and 2 phones we got! Thanks Melonie Fowler

Ma
Review №18

Very friendly staff always smiling and very helpful

Jo
Review №19

This location. The manager is rude. The staff is alright to deal with. Not very knowledgeable at times. But it’s a close location. It is clean and always cool when you go in.

NI
Review №20

Ashley gave me very very good customer service!

J
Review №21

They suck. Broke my phone and Im paying insurance but they cant fix it. Plus more problems

De
Review №22

New phones, great customer service.

Ed
Review №23

Hayden at Metro is a caring employee!

Sa
Review №24

They love there customers

Fr
Review №25

Im having to go back at a later time because there are busy times I walked in

Ba
Review №26

I pay my phones at Metro by T -Mobil

Jo
Review №27

Rip offs. Im paying insurance on my phone but they cant fix it and 87 dollar phone bill is crazy

Ba
Review №28

They help get my phone back in today!

Sh
Review №29

Nice

Ro
Review №30

Friendly staff

Ch
Review №31

Friendly

Na
Review №32

Excellent service

Information
3 Photos
32 Comments
4.2 Rating
  • Address:1814 Avenue Q, Lubbock, TX 79401, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 806-701-4027
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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