An in home consultant came to my house. I want to put in entertainment packages in three rooms. Somewhere around a total of 16 to 20 hi end speakers (Best Buy magnolia series). Also a high end television and three to four stereo receivers. The consultant was very nice and helpful and stated that he would email me a estimate in a week. Its been 2.5 weeks and still no email. He wont call back or respond to my text. Wow! I wonder how much I would have to try and spend to get some customer service!?