This morning on a busy Monday, I went in to get my wiper blades replaced since its supposed to rain a lot this week. The Store Manager helped me, I believe her name was Candace. She is excellent! Thank you!!

Best experience at any parts store EVER. These ladies know their stuff and make it easy to get what you need and get out

I was visiting family in Madison Heights, all the way from Charlotte, when my battery would refuse the start even after trying to jump-start it a few times. It was in need of replacing already but, being that it wasn’t my car, I was unable to take care of that before. Thankfully, it finally started, so after purchasing a battery from The local Autozone, I took the car there to grab the battery. I also asked if I could have someone replace the battery for me if possible. Luckily, one of the crew members were willing to help. I took this time to write this review to highlight the efforts of Jordan Hennen for an amazing job helping me with my vehicles issues. It took only 10 minutes to replace the battery and have the vehicle working perfectly again. I wished to leave a tip to Jordan somehow, but he politely declined and let me know that it was part of the job. Thank you, Jordan, for the amazing work. To anyone who has questions about their vehicle needs and doesn’t exactly require a shop, please visit this Autozone in Madison Heights. Jordan will be of great help.

Just wanted to give a shout out to the gentlemen named Jordan working there today. He seemed to be the manager at the time and stayed polite and professional while other associates bombarded him with questions and he answered phone calls. And then proceeded to ring up my couple items. Thank you !

Prices are too high. Service is ok, but employees dont have much knowledge about the operation of autos.

Pretty good. However alot of the products are not in the right spots which can lead to some difficulty finding the right things. Knowledgeable employees are very helpful tho.

Poor service, unknowledgeable employees, wont come back. They had what I wanted, but wouldnt take the time to check the part to make sure. Just told me they didnt have it.

Always great customer service!!

Some workers were helpful. Others, *mostly the girls, seem to scatter when customers come in like they are afraid to be asked a question. The day I stopped in it was all young girls at the counter.

They always have the right part. Cheap and reasonable prices.

Helpful staff, good prices

Very well pleased

Very helpful

Friendly place but dont always have what I need HOWEVER a life saver with he later hours!!

Open early, had the jeep alternator i needed. Staff was quick and ready to aid.

Needed a new battery for our Honda Odyssey. Katie behind the counter was pleasant, knowledgeable, and all about customer service. Plus I like the military discount, we are seniors and thankful for the assistance.

Great place to get parts they know what they are doing...

So after using this AutoZone for two decades as my primary parts store I think theyve lost my business. My mom and my daughter were stuck in the Pizza Hut parking lot next door with a dead battery. The AutoZone employees stated that they couldnt, per policy, walk the 25 feet next door to test/jump/replace the battery. She missed an appointment and I had to drive an hour round trip to jump the vehicle and take it to Advance Auto Parts for a replacement battery. Probably the worst example of customer service Ive seen in recent times.

Needing rear brake pads. Heres where we go for value.

My check engine light came on. The lady that ran the test and helped me was friendly and knowledgeable. She provided good suggestions, next steps and product recommendations. The store was clean and clutter free.

Top Quality parts, many with lifetime guarantees

Great place to buy auto parts, Candice the lady that helped me was very knowledgeable and very courteous to all my needs. Ill never shop no where else but Autozone.

Got stuff quickly @a good price

That had what we needed to fix our van cheaper than advance Auto

I love goin to AutoZone great wonderful very nice people and very helpful

Great service and they had my part at a nice price

Very helpful staff (Kevin)

Great place to get parts these girls know what they are doing...

I like them because they keep your purchases on file no matter when you get them

Very helpful and knowledgeable personal!

Broke down on a trip. Very helpful getting me running again

Fair prices and helpful staff

Great customer service, knowledgeable staff, great selection!

4.5. Good employees in Madison heights !

Awesome staff helped me find everything I needed to change my breaks and rotors

Seems to be just like all the other auto stores around.

Manager John was very helpful.

Can not find many parts for my car

Parts and their people are great

Friendly and knowledgeable staff!

Excellent customer Care

Always helpful associates

Very friendly and helpful

Very busy at times and sometimes hard to get on the phone

Always can get what I need

Usually have what I need in stock

Great place.

Great place and prices!

Needed parts

Great

Good service

Very helpful

Always helpful

Great parts store

Great

Good staff

Helpful staff

They listen to ya

Ugh!

Convenient

Very nice and exceptional service! !!!!!!!!!!!

It was grate

Passed by