What would have ended up being a poor buying experience with Specmo, was quickly turned around by Stephanie and Andrea. They quickly solved the issue (wrong part number and shipping time), and had the correct part shipped to me the very next day. These two went above and beyond to provide excellent customer service. Would recommend this company. Thank you!
What an awesome experience I had with Specmo. Krista S went above and beyond and kept me notified throughout the entire repair/programming of a cluster that I had. Thank you KRISTA!
Fast service couldnt repair cluster so didnt charge anything to diagnose problem
I took my instrument cluster to their shop and was told they couldnt fully test it so they didnt charge me anything I brought it home and hooked it back up and I couldnt believe everything worked I tried everything all the connectors everything with no results so whatever they did fixed the problem and they didnt charge me nothing thanks again very honest company great employees
They did a great job on my gauge cluster
God awful place. Theres no mandate nor hierarchy within this establishment. Its a complete free for all.Also Brittany Curtis (previous comment) was at the location for more than three days. More like 3 weeks.Shes wise.Do not trust anything written by the company on these reviews - they only care to make themselves look good, and more importantly do not trust them with your refurbished products.
My shop has sent a half a dozen clusters to Specmo in the last few months. I really couldnt be any happier with their performance. Great staff, fast turn around and fair prices. If you are currently using another company you need to give Specmo a try, you will not be disappointed!
Specmo comes through. There was a small issue and they handled it professionally and made sure that the issue was corrected. That shows great integrity of a company to follow up and make sure that the correct thing was done and assure that we were satisfied as customers. 5 stars for specmo.
Rude and fake employees. Smile to your face and talk behind your back. Id take my business to a more professional atmosphere.
These guys are all about great customer service. If you have a deadline to meet and need any type of automotive parts, they will definitely meet and exceed all expectations.
Its awesome because I work here lol
Staff extremely friendly and knowledgeable, fast turn around on services offered
Very friendly people
Very nice environment with friendly and professional employees.
Had to previous head unit repairs at Specmo, good as new
Never returned call
Been dealing with Specmo for many years evening since they were in the original location on Woodward and seems like now they talk down to you and treat some people as if we are Stupid, too bad for forgetting where you started at.