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Harbor Freight Tools
32706 John R Rd, Madison Heights, MI 48071, United States
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Harbor Freight Tools
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Sh
Review №1

Most of the items there are good products. Plus Harbor Freight stocks new products every week it seems. Me and my spouse love to go down the aisles to see what else new they carry. On this visit my spouse bought his senior mom an automatic sump pump so she dont have to worry as much about her basement flooding. Were hoping her basement doesnt flood anymore. Were keeping our fingers crossed. But we tested to he sump pump out and it seems to work well. We bought the extra warranty as well. So his mom has a 3 year manufacturer warranty and 2 years after that. So 5 years warranty all together which is great. I think the sump pump with extra warranty was $215 out the door. We think that was a deal, so far were happy.

Ja
Review №2

This place was the best place Ive been in a long time. They offer a wide variety of tools and much much more. Memberships are offered better discounts than anywhere else that Ive been. If they dont have it theyll get it for you! Cashiers are knowledgeable and very friendly. Clean store wide aisles stocked shelves all that makes for one great place to shop!

D.
Review №3

This Harbor freight is very useful. This girl that works there is very knowledgeable I wish I remember your name Caucasian girl in her mid-30s. This woman deserves a raise or either a place in management if she isn’t already management she had an answer to every question I asked and every answer was the correct answer. Employees like her make the difference.

Ri
Review №4

Got what I wanted at a reasonable price. Thats what I want them to do for me.

Ju
Review №5

We absolutely loved the store. It had everything we needed and then some. We have a list to go back in a couple weeks.

Mi
Review №6

Great for the small things and for non main stream tool. Their dust collector is one of the most affordable. I love their tool carts and accessories for them.

Al
Review №7

Clean well lit and all items neat and orderly on shelf. Staff was polite and helpful. This is a great example of how a harbor freight store should look and be operated.

Cl
Review №8

My only problem with Harbor Freight is not extending Veterans a discounts on their purchased. As for the tools and the shelving I purchased is just what I wanted and works perfectly. Clayton. Miller

Ma
Review №9

Place was kinda busy. Was able to pick-up what I needed and no WAITING! Except for my husband it takes him time.

ma
Review №10

I bought a floor jack that was 100lbs. And the help received with the purchase was great, especially the help loading it in my car.

Ri
Review №11

Great prices on good tools. Their new line of Professional tools (Icon) has complete sets (i.e., no sizes missing) of ratcheting wrenches, impact sockets, regular chrome plated sockets, ratchets, etc.

ji
Review №12

Employees were very helpful and polite. Name brand tools as well,good price

ro
Review №13

Found every thing I was looking for the price was good too.

Ke
Review №14

Had what I needed-20 ton bottle Jack- for a reasonable price. The staff was courteous and knowledgeable.

Do
Review №15

The associates are always helpful and patient. The merchandise varies from barely useful to pathetic. If the chinamen would put just a little more effort into their offerings it would be nice

As
Review №16

My one stop shop for all kinds of tools. Great selection and great price. Customer service is really at par.

Ar
Review №17

Value for your dollars if you know what to and what not to buy.

Ed
Review №18

Go to this store often. The staff is usually pretty friendly. The shelves are stocked up, as long as they have the item in stock.

Bi
Review №19

Low quality tools but you get what you pay for. You definitely can save yourself some money shopping here.

Re
Review №20

Everything Worked Out Well. I Really Appreciate the Input & Acknowledgment of Your Stores Supervisor, Ms.A. Thank You Very Much !!

La
Review №21

Very helpful and very knowledgeable found exactly what I needed the staff was amazing, quick great service.

Ti
Review №22

Affordable tools, clean store, and nice people. Will definitely be coming back more often!

ko
Review №23

People that work in stores need no remember to give a bit more compassion and kindness its not the customers fault that you hate our despise your job and we all work for a living to go shopping remember that we all go shopping

Pi
Review №24

Staff ignored us, they were too busy walking around with two other gentlemen, the cashier was slow, and they aisles are organized chaos!!

Ja
Review №25

Helpful but didnt have one thing in stock I needed. It did take some time to see if they had it.

No
Review №26

Cheap tools low prices not too bad of a store

Ge
Review №27

Still have good prices, especially on floor jacks, some tools are low quality but cheap price.

Jo
Review №28

I’ve always had a real good experience at the store. People are generally friendly and available to help you find what you’re looking for. Even if you don’t go there for anything in specific, there’s plenty of neat things to find.

Th
Review №29

I liked the place, some really good deals actually. Just a little wierd they needed so much of my personal info for some checkout order(address, email, phone, ect..). I would think they only need an email.

Ca
Review №30

Best prices around! Helpful staff! Love this place!

T
Review №31

Always have what I need at a reasonable price.

Yw
Review №32

My favorite store for tools. They have have great prices and quality products. You can find similar products at other home improvement stores, but the prices at Harbor Freight Tools are way better.

Gr
Review №33

The products are generally good and worth the $. The premium ones are pricy.

Ro
Review №34

Great lady was nice as pie to my wife. Cared less what i had going on would even put in my on her computer to find me in her system rude!

Ma
Review №35

Great pricing on tools and friendly cashiers

Da
Review №36

This location is well organized and clean with excellent inventory. All of the sale items I wanted to buy were in-stock and easy to find too. Even the online inventory was correct regarding the primary item I was interested in.Cashier, Jacquia, was friendly, helpful and efficient. Most importantly she processed my various coupons and discounts correctly. No surprises when I finally reviewed my receipt later that evening!!! Even the warehouse guy that loaded one of my items was friendly and engaging. Thanks guys.Highly recommend this location. I know Ill be back.

Da
Review №37

Could use some more cashier but always have what I need need for a great price

Ro
Review №38

LOVE THIS PLACE THERE NEEDS TO BE ONE IN EVERY CITY

ti
Review №39

This place is nowhere near any harbor that Im aware of. Do they sell maps? I want to see this Harbor.

Ma
Review №40

Need a tools for my wife best place in town!

Pa
Review №41

The items I need, Harbor Freight have Good Prices

FA
Review №42

Harbor Freight is such a useful local store, and their staff is friendly as well too.

Sc
Review №43

UPDATE: around a week after this review I was contacted by the store manager to help resolve the issue and apologized for the rude customer service I experienced. She offered a gift card for the troubles, which I accepted but was not necessary at all. I have been back since and the same person still works there from what I had seen, but pleasant interaction the last 2 times being here. Would return again. Thank you for the prompt response!Harbor Freight strikes again. Low prices, low quality parts, even lower expectations and the even less present customer service. From a manager nonetheless. While following Covid-19 rules in social distancing, the way it is presented is not structured at all. While waiting in line, the pink haired supervisor, Alexis walked over to another register and yelled Next person over here, but then yelled, theres only 1 line. Understandable yet confusing to some. So only 1 person at the register. So when the person in front of me was next, he walked over and just stared at me. Then said are you just going to fricken (not the word used) stand there or walk over? The attitude alone nearly made me just leave my cart and walk out. I dont know if she was having a bad day or what but as a business, this is not how you act. At all. As a membership, I dont think Ill renew. As a supervisor, she should know better, but also this review will fall on deaf ears. And shell defend herself to a store manager and down play it and nothing will come of it. No lesson will be learned. Just because you are a supervisor, doesnt mean you can get away with talking to someone like she did and have a nasty attitude towards every customer. Even the guy the checked out behind me, she was disrespectful to. Will I shop here again? Nope. Will that matter to the store? Nope. Does it matter to Harbor Freight? Still nope. But for those that actually read these reviews, taking a longer distance drive and go somewhere else.

DC
Review №44

Clean open aisles find things that you never thought you could👍🏼

De
Review №45

Love this store . Low prices very happy .

JO
Review №46

Employees go above and beyond to help you find what you are looking for and give information to help you on your purchase.

Do
Review №47

They have almost everything I needed. Love this store 😍❤

Da
Review №48

Decent tools for low prices. The US General toolboxes are very good, even for professions. The hand tools are good, many with a lifetime warranty. Store was dinghy, cashier line was long but moved fast. Good place for someone who needs tools from time to time.

Sa
Review №49

The website said it had a item in store I drive all the way to the store the item is no longer in stock and I had purchase 4 different items to get what I needed done.

Mi
Review №50

Even though it is a different world for us now, Im glad to say that its still a good experience with purchasing tools at Harbor Freight. The fact that the products are constantly increasing in quality, durability, expanded offerings, while maintaining a good value. Its nice to see the continuing progress and development of the products available to the average consumer.

Ra
Review №51

We always find what we are looking for great job

Ri
Review №52

Great place, Too Slow ... A-

OR
Review №53

Not a bad store prices are cheap tools are pretty good

Pa
Review №54

Great prices and customer service

La
Review №55

They have things you cant find anywhere else...

Gr
Review №56

First time going here, the lady who helped me today was nice & very helpful on me choosing what drill i should buy. I also was able to use a coupon with my purchase which made the experience even better.

Ru
Review №57

Great Service and Prices

Ma
Review №58

Loved it, need a hand winch to straighten a couple of fence pole,...bam!They had, reasonably price, total 10min to fix problem.

Pr
Review №59

Some items has limited stock! Lacking in inventory. Overall good experience..

Ma
Review №60

Nice store as always. The store was very busy, not sure if thats normal for a Friday. I assume the woman running around and trying to do 3 jobs at once was the manager. She was very overwhelmed. Great prices! Maybe higher more people....

Ha
Review №61

Best place for tools at great price. It may not be comparable to expensive branded tools but you wont regret.

Ly
Review №62

They where pretty much out of what we went shopping for

Pe
Review №63

5 stars needs no explanation

Sh
Review №64

Check out could of been a little faster, but that was more to do with the cashiers seemed to both be a little distracted for one reason or another. Both were very friendly and polite, and a third cashier did open an extra lane to speed things up. Prices here are great and theres a decent selection, but this is not Home Depot or Lowes. This is a tools only stop!

Je
Review №65

Not too bad of a store but very disorganized but still good deals pleasant people working there

Eu
Review №66

With a name like Armstrong, how can you lose 😂🤣😂

Su
Review №67

Ive seen the mailers and coupons for Harbor Freight Tools and was always intrigued by the cheap prices. I was in need of a new car battery charger and didnt feel like spending $100 on another Die Hard charger that didnt last long. This is my first ever visit to a Harbor Freight Tools location.I found a 2/10/50 amp charger on sale for $35. I picked up two, one as a thank you gift for my exH, who has been helping me jump my cars during covid19 and who started having some car battery problems of his own. Hopefully, they last longer than 3-4 uses. Ive only used the 2 amp setting and so far so good.I dont remember pressure washers being so cheap. There was a 1750 psi electric pressure washer for $100, which would be perfect for washing my deck and driveway/porch. I only need it once every couple of years and cant justify getting the $2500 gas powered one I lost in the divorce. Next spring!The only thing I didnt like about this store were the signs for the aisles. I had to walk through the entire store because the aisles were broken up, which means the aisle signs at the front of the store do not show whats in the aisles in the middle or the back of the store. You have to physically go down the middle row to read the different aisle signage.Otherwise, checkout was really fast. The shelves were organized and not cluttered.

Da
Review №68

Can’t beat the prices! The quality isn’t always the best, but the price is.... Great selection of tools and supplies. DIYr’s paradise!

Wi
Review №69

Bought things I needed but not what I went looking for! Always an adventure in the making.... Store was remarkably clean in comparison to my store in Waterford!

He
Review №70

Good price, good variety.

Ad
Review №71

My husband loves this place

J
Review №72

Its harbor freight. Other than fast service at this one. Their all the same

Te
Review №73

Great place to find inexpensive tools. We are very happy with our purchase. The only reason I didnt give a 5 star review is we stood a really long time in line waiting to check out.

Ed
Review №74

Theyre open and they have great service. There may be a line but it moves quick a few specials were sold out, but many are still there. If there are tariffs, the prices dont show them. Great to see them open again.

Je
Review №75

This is a busy store so sometimes you need to pack your patience. I havent gone there to get something and walked out empty handed. Great staff,hope you all get xmas bonuses this year.

Ro
Review №76

Nice store for tools... good prices

Bi
Review №77

Had everything I came for and more.

fl
Review №78

GOOD TOOLS.

Ro
Review №79

Great parking and have tools available

Bo
Review №80

Prices are great. I found everything I was looking for .

Pa
Review №81

You get what you pay for. But good employees and most of the tools are great. The tools will get the job done.

Ja
Review №82

Nice hardware store with good deals!

Ma
Review №83

Good selection of tools

Na
Review №84

Not good tool they brake next day

Fr
Review №85

Well stocked and convenient. Pleasant cashier.

Va
Review №86

They got everything and more prices good

Le
Review №87

My husband and I have been going here now for about 6 months I think were somewhat shopaholics LOL

Da
Review №88

This is a place to go for anything you can think of had a great price good customer satisfaction and knowledge of their products.

ju
Review №89

Not enough employees, an issue all over.the place.

Cl
Review №90

Affordable tools and stuff.

Da
Review №91

Love this place the ladies are very knowledgeable of the store and always helpful.

mj
Review №92

Went during the covid 19 time. So many shelves were empty and the associates didnt seem very friendly. Prices for store branded merchandise out of line. Dont care for your job leave! I wasnt impressed.

Ar
Review №93

Great place to get cheap tools, if you need something for a single job this is the place.

Pa
Review №94

Good selection and neatly organized.

Vi
Review №95

Very nice workers, didnt have the suction cup I needed but I still walked away with everything else and more.

Ri
Review №96

Always a long wait in line here for some reason.

Ma
Review №97

I go to this store all the time. It is a Harbor Freight so you expect to get what you pay for, but I have pleasantly surprised with everything I have purchased. I have outfitted my workshop with almost all products from this store, and over the course of the year nothing has gone bad.

Re
Review №98

Its a good place to buy tools good prices. Make sure you give you extended warranty Ive had to return quite a few things dont know why they dont last long remember extended warranty

Si
Review №99

Great place to pick something up and not to expensive for a one time use or if you break it.

Be
Review №100

Friendly staff are knowledgeable about their inventory and assistance is fair and prompt.

Information
71 Photos
100 Comments
4.3 Rating
  • Address:32706 John R Rd, Madison Heights, MI 48071, United States
  • Site:https://go.harborfreight.com/store/harbor-freight-tools-in-madison-heights-mi-48071/
  • Phone:+1 248-588-1673
Categories
  • Hardware store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:9AM–6PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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