Did a good job, but didnt seal the gasket completely. Corrected, and provided a warranty, but it still raises concerns. Will still likely return for other work if needed.
I had a transmission rebuild done a little over a year ago and it’s out again. Come to find out they used a trans cooler clip and wrapped around my pulse width valve to stop it, which is highly unprofessional. Also you can see where they left the valve body pistons in it when cleaning. You can see half the piston was clean and the other half was dirty where it was never removed. They did put a new servo in it for me but that was about all that was properly done to my unit. I rebuilt and cleaned it myself this time and it’s better than when I first got it back from this place. Highly unsatisfactory workmanship!
I was referred to bring my vehicle here by another mechanic ship to diagnose and repair a problem with my vehicle. The car was there for several days and I did not get the problem resolved. I was continuously told that one employee would have to speak to his business partner and then the other way around. Eventually I was told that one thought it was one problem and the other thought it was something different. They then told me to come pick up the car because they were unable to locate the part. I was able to find the part myself, and it turned out to not be either of the problems. My biggest complaint is that they continued to put the blame off on the next person, the poor communication, and the lack of effort to properly diagnose and repair. Even if they couldnt have repaired the car the customer service couldve been better.
Nice, knowledgeable, and professional staff.Checked my fluids and refused payment..Havent run into a business this courteous in a LONG time... I would recommend this business to anyone, just based on this.
People there were really nice and I would go back there
Highly recommend shopping around before choosing this place. Most importantly I dropped my car off and was told I’d get a call with a quote before the work was started for approval, I never got that call and was only called once the job was completed and told the cost of the repair. The amount of the repair was on the high end for repairs and definitely warranted a call before any work was done. I’d understand if the repair cost was less than 1k but this job was not and I just had to take their word for it that that’s what was needed. The owner of the place had the great response to my questioning of why I wasn’t called of, well why did you have your car towed here if you didn’t want it fixed, and that they can just put my old parts back in it and let me tow it away. Incredibly unprofessional response for the owner of a shop, he could have at least owned up to the mistake and I wouldn’t have been as bothered by the lack of communication. Instead he tried to put the blame on me and his front desk employee. If you want a professional mechanic to work on your car do not take it here, if you saw where this shop was and looked you’d probably choose to turn away anyway but before you get there take my advice and keep looking for other options.
They took the time to check out my truck. Ran all sorts of computer scans, did a road test, and even out it up on jacks to have a look underneath. My problem was deemed to unrelated to the transmission. They told me what to do to fix it myself or where I could take it. When I tried to pay, he said No Charge. Other shops wanted $50 just to look at it. I have a new transmission shop that will be doing all my work from now on.
Great people! Took a look at the car for free... Another shop said I needed a transmission rebuild/ replacement based off a engine code alone originating from an air intake hose disconnect. Madison transmission said nothing was wrong with the transmission and sent me on my way and told me to come back if I have any issues with the car.
Great price for a brand new transmission! They are the place to go to for any transmission issues.
Fast and friendly service. He will have you changing gear in no time at all. Lol!
Love this place. Great workers and amazing prices. Quick with their work and its done correctly.
Very honest and knowledgeable. Wish they had rebuilt my transmission rather than the budget shop in Huntsville.
Great quality work!!! I will not go anywhere else for transmission repairs
They did fix the car, but it took them two attempts. Would go again I guess.