I’ve been a long time customer of Capital Tire (20 years). They have always done excellent work. They are honest, and genuinely care about their customers. Even after trying other auto-mechanics, and living outside of Madison, I always return to Capital Tire. They go above and beyond to help me keep my cars in shape, and stay safe on the road. I’m very grateful for their level service, and community focused atmosphere.
Very attentive and thorough. They did a great job and completed in a timely manner. Very reasonable pricing. I will happily go here again when my car needs service.
Capitol Tire delivers great service at a good price. I have used their services based on my daughters recommendation, since returning to Madison this past December. In addition to excellent service my vehicle is inspected each visit and I receive advice for any additional service that may be needed. The staff is knowledgeable and pleasant, there is an excellent wireless network, and a comfortable waiting area with coffee. All in all, a great place to do business with.
Ive been taking my vehicles to Capitol Tire and Service for a few years now and will not go anywhere else. The staff are always kind, courteous, and professional and are up front and honest about issues. Pricing is fair and the work they do is top notch. Highly recommended!
The guys at Capitol Tire are always helpful, friendly, and get repairs finished quickly. I was pleasantly surprised to have repairs listed as options, instead of just tacked on for extra money like some other places! The only downside I could possibly state is that they’re usually booked up a couple weeks into the future… but it’s easy to see why!
Good service and very quick! I had all 4 tires replaced for a decent price. Dropped my car off and picked it up the next day. The mechanic noticed one of my rear light bulbs was out and replaced that for a cheap price as well. I’ll definitely keep Capitol Tire in mind for the next time I need tires replaced.
I trust them when they tell me what needs repair. They always look for ways to save me some money or if they can’t will tell me up front. They answer any questions I have. As a woman, I always feel respected and am treated with respect.
I love this place! I have had several vehicles here for engine problems. I feel very confident in there engine problem diagnostics. Some repairs they quoted where very expensive ( timing chain on infinity) and some cheap. Either way they found the problem fast and accurate. Never pushing the sale of repair. They actually felt hurt/bad when they told me the expensive price! And offered cheaper option to keep me in budget and on the road longer. See you next time!
Diagnosed and fixed car in same day. Could have charged for new parts but were able to fix without. Super honest and reasonable. Will go back again.
Everyone is so kind and helpful. I thought my appointment was at 4pm but when I got there I was told I missed it was at 2pm. But they got me in anyway. Not sure how that mistake was made but everything turned out well. I appreciated the fact I did not have to rescheduled. I recommend your company to anyone that is looking for car help.
This place is definitely fair on pricing. Its very standard pricing for the service they are doing. They are also very honest about the quality of your car. I took my 2001 in to get serviced, and they said there is not going to be much life left in my car. They offered to do a few fixes for $1000 or so, to have the car driveable, but they even recommended that it wouldnt be worth it.
Always friendly and helpful. First rate service!
Everything went very well. Price was as quoted. Made a loaner available. My car was returned in great conditionIt may have been cleaner than when I brought it in. Everyone was friendly and helpful. Great service as usual!
We had a loud grinding noise coming from our left front wheel area. Capitol Tire took us right in and worked on diagnosing the issue. They weren’t able to recreate the issue but told us to bring it back immediately if it recurs. We’ve been with Capitol Tire for years and will continue with them
I’m always very satisfied with the service I receive at Capital Tire. They are friendly and welcoming and they do a great and thorough job at a reasonable price. I own a Prius and I’m confident they are qualified to do it’s needed repairs.. They always explain things in a way I can understand and give honest advice.I’ve been bringing my cars here for years and couldn’t be more satisfied.
The team at Capitol Tire have taken care of us and my familys vehicles for years. We switched to them in 2004 and have never looked back. They do most all the work. However, occasionally I like to try some things on my own and they are okay with that. They are always open and honest, providing great advice and guidance. For some services they may not be the cheapest option, however they deliver the best value by far, especially over time.I frequently recommend them to friends.
This is one of the few places that will store your tires for you. I put winter tires on my cars and needed a place to store the summer tires and this was the perfect place. Everyone I’ve dealt with there has been great. They even reached out to me after several months asking if I needed anything done. That was really surprising and made me feel more than just another customer. They’ve also given me advice on my car several times and saved me a lot of money. I will continue to use their services for as long as I can.
Its an oil change now BUT no matter the service...this is the place my family goes to. Love Sean Smart and everyone that works there. Always professional and fair! 5 Stars from the Shaws
My daughter needed assistance right away and they helped her right away ! she almost lost a tire! lug nuts were terribly loose ! This was serious she could of been in a terrible accident ! Thank you for taking care of my daughters car quickly and professionally !
They allowed me to have someone else drop my car off, kept constant communication throughout the whole experience, kept within my budget, and even did more than I asked for. I was able to get 6 different things done to my car with the brakes, sensors, oil change, and brake flush for SUCH a good price! Will definitely be coming here from now on, I dont know about others experience, but I trust this company.
Love working with these folks! Very knowledgeable and never any pressure. Just accurate information, good prices, solid advice, and flexible schedules. As long as I’m in Madison, I won’t be going anywhere else.
Very efficient and helpful and at a reasonable price. I felt like I was in good hands.
Great service, quality advice on repairs and upkeep options of out of manufacturers warranty. Easy before work drop off. When Sean and Bert tell me my late model car needs something, I trust them. When that car is washed up, I trust them to tell me that too.
I took my car for a routine 60,000 mi maintenance and thankfully the shop I had taken it to noticed a crack in the barrel of my left rear wheel. I called Capitol Tire at about 5:00 p.m. the same day, which was Thursday. Sean immediately told me to come by, took a look at the wheel and took down my vehicle information. By Friday morning he had a matching wheel available at a great price, had it delivered to the shop by Tuesday 4pm. They allowed me to come in at 5:00 p.m. and had me back on the road by 5:30. I definitely did not think I could get a matching wheel and be back on the road within three business days. They did exceptional work, offered a great price, and I will certainly be back for anything that they can help me with on my two cars. Theres a very good reason they come highly reviewed and recommended by everyone in the area. Thanks guys, hope to work with you soon (but not too soon).
Cap Tire is hands down the best mechanic in Wisconsin. Courteous, professional and experts. I refer everyone to them and they all say the same thing.
I had a great experience with Capitol tire, they were very efficient and explained what they were doing. I was very happy with the cost of the repairs.
The crew at Capitol Tire is outstanding. I have been a customer for years, most recently for a routine oil change. Their customer service is second to none.
Capitol Tire is a great business and I trust them completely with our car service. Highly recommend
Capital tire is a professional car mechanic that provides high quality maintenance and repair for a much lower price than dealerships.
We absolutely love Capital Tire! We have used them for years on many of our and our familys cars and have never had any issues. They are incredibly helpful, efficient, and trustworthy. I would highly recommend Capital Tire to anyone in the area!
I am recently a woman on my own looking for a shop I can trust. I was really hoping these guys were it. When I took in my Smart car for brakes I was very hopeful. They were pleasant and professional. They gave me a loaner car. I was ready to be very happy. When. They called to get the work approved, I was told $500 for brake pads. I was not pleased. Turns out rotors were replaced too, so the value was there but the miscommunication left a sour taste.A few days later, the shop followed up to see if I was satisfied. After a very pleasant conversation with Sean. I am satisfied and I think I may have just found that shop I was looking for
I’ve been taking my car here for the last 20 years after being referred by a close friend. Honest, straightforward, and dependable service.
They did a very good job explaining what needed to be done and then completing the job.
I have taken my cars to Capital tire for 20 years. I trust in them and they are awesome at taking care of cars.
Always confident that any issues I identified are checked out thoroughly. No unnecessary repairs.
Good service and fair prices. Weve been using them for all our vehicles for many years.
I always have a great experience with Capital Tire, they are honest and very friendly and appreciate the service I receive from them. Thank you guys!
The Capital Tire guys are courteous, prompt and professional. I’m always happy to do business with them.
Based on my experience, youll struggle to find a more professional and honest staff to do maintenance or repairs on your vehicle.
Great service with lots of communication aboutStatus, cost, and recommendations.Super friendly and knowledgeable!🚘🚙🚗
These guys were super helpful. I would definitely skip on going to a big box tire shop. Family owned and Professional! 100% recommend to anyone who is hesitating to call.
This was first time taking my car here. I was impressed with their professionalism and attention to detail.
Great repair shop they will get you scheduled can pretty much fix anything no worries pricing is also on point thanks capital tire
I brought own tires to be installed and had a full inspection done. They loaned me a car, called me numerous times to give me updates, and were very friendly the entire time. Everything was hassle free and easy! I was given advice on repairs but was not sold to buy anything. In fact I was told that some repairs like my slightly bent real axle wouldnt be worth the $200 if I rotate my tires regularly. Its hard to find honest people like this! This was my first positive mechanic experience in Madison and Im very pleased with it. Ill definitely be coming back here and recommending these dudes in the future!
Very fast service. Dropped my truck off at 8 and it was done by 10:30.
Have been going here for all my car repairs and maintenance for 20+ years. Excellent work!
The folks at Capitol are always great. Skilled, honest and straightforward.
Great, efficient, and trustworthy service.
Great service for alignments and tire work! For my track car, they were happy to accommodate a custom alignment spec.
I have been going to Capitol Tire for 27 years. They provide great service at a reasonable price! They also always remember your name and vehicle.
Sean, Tom and the other technicians at Capitol Tire are the best! We have been using them for many years and they have always been honest, fair, and efficient. I even have called them from Arizona and asked about something that seemed amiss and they gave me good advice. I recommend them highly.
Superb service and great prices.
Love Capitol Tire. Completely trust them.
Our experience with Capitol Tire is always great! We have been using their services for over fifteen years.
Always happy with capitol tire.
Dealt primarily with Tom there but every single person I came into contact at the shop was extremely friendly and helpful. They snuck me in the middle of probably their biggest season to get my winter wheels and tires mounted up. I even stopped by the day before thanksgiving to drop off a part I had forgetting to give them and they were working hard past 6 PM to get my tires mounted in time for the snow. Cost was reasonable and the work was done very well - no marks at all on my wheels and they helped me load them up in my truck to take home. Honestly couldnt have gone better. Thanks guys!
Awesome! We always get excellent service! We have a fleet of vehicles for our business and Capitol Tire always provides quality, fast service. Would definitely recommend them!!!
Good work honest friendly staff
Outstanding service as always
Awesome place. Friendly staff, awesome price. Got my tire suspension inspected, fixed and got synthetic oil change for just $100
Top notch service pricing and knowledge from these guys everytime. They make sure you know what is happening with your vehicle and they never leave me feeling tricked or taken advantage.
The service, communication and crew at Capitol Tire is absolutely fantastic - 100% of the time. Not only are they calm, courteous and friendly, but they take the time to listen and explain to you with whats wrong with your vehicle. They never try to oversell or push you to make a decision, but instead educate you on the status and what your vehicle needs now, in the near future and after. Its great having a team like this thats trustworthy and has a consistent reputation for doing so. Thank you so much!
Excellent and efficient service!
I have been taking my cars to Capitol Tire and Service for years. I have always found their service and professionalism to be top notch. They are easy to work with, punctual, and take the time to explain what was done to the car and why, and they are always willing to answer questions. Most importantly, I feel like they are extremely honest and straight forward. I cant recommend Capitol Tire and Service highly enough.
Ive used Capitol Tire and Service for a couple of my cars over the past few years. They were originally recommended to me by a retiring mechanic that Id trusted, so that in itself says something.They are polite and professional. When I or my guy have called them with questions, theyve taken the time to answer all of them. Any problems Ive brought to them have been properly dealt with, and in a timely manner. They do a great job!
Great place! They communicate with you every step of the way. Everyone is very nice! I scheduled my appointment online - so easy! Services were affordable and honest!! The waiting area is clean and even has a sweet doggie hanging around. I will continue to come back and highly recommend you check them out too!
I went to one local mechanic to change my break pads, and they said that I would need my bearings replaced as well, which caught me off guard since there were no indicators prior to this that it would be required, so I took my vehicle to Capitol Tire and Service for a second opinion. Rather than just taking the money for performing the service and piggy backing off of the original mechanics recommendation, they gave their own honest assessment that my bearings were probably fine for the time being, but that I should keep an eye on them over the next few months. Thanks to their honest review, I was able to explore more options and learned that my bearings were still covered under warranty, so I ended up saving a lot of money. In my opinion, the value of a mechanic is more often in the work they choose not to perform (out of honesty) rather than in the work they do perform. They are very friendly, and we will definitely be going to them for any future service on our vehicle.
Sean, Bert, Tom, and crew are straight forward and honest. Transparency in the repairs and the costs, along with practical advice. Can’t beat the customer service here.
Always done right, courteous service
Absolutely 5 stars from me. I depend on them to keep my car running perfectly. They are personable, very pleasant and extremely reliable. Thank you all! I am so grateful to you.
Did a great job and have enough mechanics Nice people
I have been taking my vehicles to Capitol Tire for 6 years now and I have always enjoyed the experience every time! Their knowledge and professionalism is top notch, and their customer service is an A+ every single time I call or step in the door. They know me by name and they get to know my vehicles. They have always fixed everything for a reasonable price too! The only downside is that sometimes they are too busy to get me in, but that is a good problem to have!! The bonus of having free WIFI, a cute dog (Sophie), popcorn, cookies, and drinks available makes the waiting room welcoming. These guys go above and beyond by offering free loaner cars while they work on mine, or giving me a ride to work and picking me up! You wont be disappointed!!
Nick kept me up to date, every day until my car was done. Straight forward and thorough! It’s always a pleasure not having to look for answers. Highly recommend...
Great work, honest prices
I have been well over a 25 year customer. Nothing ever changes. Quality work, very honest, never sell you anything not needed. To me they are the most trustworthy service provider in Madison. A+
These guys are the best. A++++.
As always a great experience.
Nice guys and they did good work
We have brought our cars to Capitol Tire for over 30 years. We can’t say enough about the outstanding service they provide! Sean, Tom, and their team are professional, courteous, efficient, and honest. They get the job done in a timely manner at competitive prices. I most highly recommend Capitol Tire!!
Friendly efficient service. Reasonable rates. They do only what Im coming in to have done. Having gone there for several years, they know my car and will tell me if it needs anything more and will let me decide to do it now or later.
Very professional and courteous!
We have been going to Capitol Tire and Service for almost 30 years. Our adult sons now go there. They love the service, quality work and reasonable prices. Sean, Bert, and Tom plus their entire staff are the best@
This shop is my go to for auto work. I highly recommend them, they are professional, honest, and quick. They never try any funny business you hear out of chop shops. Some people think the price is a little steep but i happily pay good money for service i know will keep my vehicle running.
Friendly service with a smile. Always A1 service at an outstandingly reasonable price. Capitol Tire is our always go to, always recommend place.
We would give six stars if we could. We were coming into Madison from out of town and began to hear a loud buzz from the rear of our SUV. Called this location based on reviews that they were reliable, reasonable, and honest...they squeezed us in within an hour, found we had a loose wheel, tightened it up for us, and our family was able to enjoy our day in town. They were able to fix it super quick and didn’t even charge us. Thanks Bert for your expertise and kindness!
Trustworthy and reliable. Have been going there for years, and I trust them with all my vehicles. Its nice finding a mechanic that wont try to sell you stuff you dont need, and they charge a fair price for the stuff that needs fixing.
Capitol Tires did some routine work on my vehicle in a short period of time. I didn’t have to wait long and the office is always nice and clean and pleasant Best of all the price was extremely reasonable. I will continue to Come here for their efficiency, professional attitude and best prices in Madison.
Sean, Tom and Bert have been taking care of all of our cars for over 20 years. They have even come to our house to help. Now that my kids are older they too insist on using Capitol Tire, even when they lived in Minnesota. If you want a shop that values honesty and integrity this is the place to take it.
The Best!! Hands Down!! The customer service and knowledgeable team is unmatched. Would Highly Recommend. A++
Sean and the team at Capitol Tire are the very best in the business. I have never felt anything less than completely taken care of. Its never fun spending money on a vehicle, but they shoot me straight, dont find problems and are always friendly and fairly priced. The shop pup Sophie is a pleasure as well. I dont hesitate to recommend Sean and the folks at Cap tire; they take care of all of my vehicles.
Very knowledgeable and professional. Easy to get an appt set up. Provided advice on issues found while servicing car- never pushy, and open and honest about options. Highly recommend Capital Tire. Will continue to have all my car care needs done here :-)
My entire family has had their cars serviced at Capitol Tire for years. They have taken great care of my car and I trust that they are honest about what services are absolutely necessary versus other mechanics who may be over charging. Sean and Tom connect with their clients and I am always greeted like a friend when I walk through the door or call. They have offered advice as I shop for a new car and I put a lot of trust into their input. I highly recommend Capitol Tire!
I’ve used Capitol Tire to service my vehicle for a few years now. As a 20-something female, car troubles and auto-shops can be intimidating as I don’t have a vast knowledge of car lingo. Capitol has always been professional with no judgment and explains things in terms that anyone without car knowledge could understand. They’ve been honest about the severity of repairs and have always gotten the work I’ve needed done, same day. They also offer loaner cars or shuttle service at no cost.
Top notch service! Excellent customer service. Value at a fair price. Will go back
It was a small job, just a slow leak in a tire, but Id been dreading taking the car in due to the pandemic. Cap Tire made it painless, with no-contact drop-off and pickup. The work was done quickly and well. Cant say enough good about this crew.
Ive been going to Capitol Tire for car services as long as Ive been able to drive (and with my parents before that)! They are personable and caring car mechanics that take the time to answer questions and explain what is going on with your vehicle! I always leave feeling like my car is being cared for by the best in Madison! Highly recommend!
New Manager here...Matt is great! He helped to get new tires on my kayak trailer...just in-time for vacation!
Capitol Tire is the only place I know of where superior service is the norm. Please dont ever change your commitment to your business and to your customers. I wish this didnt read like an advertisement because Im writing from my experience with you all. Gosh, I think Ive been a happy customer of yours for over 25 years!
Capitol Tire has serviced our vehicles for over 15 years, they thoroughly check your vehicle, bumper to bumper, to ensure that your vehicle is safe to drive and inform you of any items that may need to be looked at in the future. I appreciate their attention to detail as well as being upfront and honest about any issues with our vehicles.DL