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Phoenix Motors, LLC
7721 Hwy 72 W, Madison, AL 35758, United States
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Phoenix Motors, LLC
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Ha
Review №1

Allen (The owner) and his team did a absolutely phenomenal job. Everyone was incredibly kind! I am a young woman who doesn’t know much about cars and I always get so worried someone is going to try and pull one over on me and make me pay more than what I need to. Not only did he show me where the problems were he really explained the importance of them and why it could be causing the issues. He had me in and out of there within an hour and 30 minutes. Bonus I also didn’t have to pay an arm and a leg for the amazing service provided. The guy was so nice he offered to teach me more cars, stating Me and my gal pals could come class and learn how to change my tire, oil etc…. I would REALLY RECOMMEND coming here! Really good people at Phoenix Motors! 11/10 would recommend!

Je
Review №2

I highly recommend Allen and his team. I have taken several different vehicles to him for different reasons. He has always done a great job. His staff makes you feel like a friend and not just another customer. As someone that has owned a repair shop in the past. I am confident in Allen and his team working on my vehicles. His prices are fair but more importantly the quality is there. Phoenix Motors is the only shop that I will use.

Ne
Review №3

Always excellent service and communication. They are fair and honest in what they do. We have had many positive experiences with the whole team at Phoenix.

br
Review №4

The team at Phoenix Motors saved me when I ran over a curb nearby. They stopped what they were doing and went out of their way to help me avoid damage to my new vehicle. Can’t recommend these guys enough for their servant’s hearts.

An
Review №5

Spent a lot of money for cooling issues (around $500 more than the original estimate) only to end up with electrical issues not 25 minutes after the car was “fixed.” I’m confident these were not issues beforehand and the only explanation I had was maybe they put something back together wrong. Of course, they said it was probably a faulty battery wire and wanted to charge $200 more to even look at it, when it was something they most likely did not put back right.Anyway, I tried to explain they had to have done something to mess it up when they were “putting everything back together.” They only wanted more money and actually accused me of putting diesel or water in the car! Acting like in the 25 minutes I had the car, I had put diesel in the car (after they used over half a tank test driving) and then went and flooded it. They wanted no responsibility or even considered that maybe they did not connect something properly. Just wanted my $200 to even check if they did. How insulting. I would recommend going elsewhere incase issues arise with their work. They will accuse you of being stupid enough to put diesel in your car.

Mi
Review №6

Highly recommend Allan and his team. They squeezed me in on an emergency when everyone else was willing to push me out 1.5-2 weeks. Since then, I have had them comete a tune up and oil change. When a seal came loos they took care of me asap and I have never felt taken advantage of as a woman walking into their shop by myself.

Ja
Review №7

Great customer service and trustworthy mechanics! Ive been to so many repair places that try and rip me off, so being confident in my mechanic is so important to me!

Ro
Review №8

I had several cars plus my grandsons Allen and his crew at Phoenix have always provided the most professional service answering all my questions with a smile and fair price. Allen at Phoenix and knowledgable crew have serviced my cars since opening on Hwy 72 no one else compares

Is
Review №9

Amazing experience. We have to use car repair or maintenance services on our cars - sometimes we know we are about to be taken out to the cleaners - this was one of those times I thought we were doomed to spend more than the truck would be worth to resale - NOT TRUE! Allen and his staff work miracles! I am VERY pleased with the cost, efficiency, honesty and integrity I experienced in this shop.

La
Review №10

Allen was instrumental in my car getting a new engine at a dealership. He gave excellent advice after researching on the Internet. He stood by ready to help me when my car was disabled. Thank you for being there and for giving me advice.

Ka
Review №11

Thorough, friendly service. Very honest and upfront about ongoing and potential issues including things like buying a new car, tires, etc.

Ri
Review №12

Very knowledgeable owner named Allen that is friendly and will take care of you. Reasonable pricing for labor and has been my go to mechanic.

Pa
Review №13

Ive been a customer at Phoenix Motors for years. Allen, the owner, is honest and skilled and goes out of his way to be helpful. My mother-in-laws SUV recently had a major breakdown amidst our rare snowy weather. Allen made it a priority to get her vehicle looked at. He noticed there was a problem with the timing chain that would probably require an engine replacement. He did further research and found that it was the subject of a recall. He had her vehicle towed to the dealership where it is now getting a free engine replacement, saving her thousands of dollars! Thanks Allen!

DJ
Review №14

Its no secret that the automotive maintenance business is notorious for ripping people off. Service departments at dealerships have been known to prey on individuals who dont have detailed knowledge of how their vehicles work by overcharging them for common repairs and convincing them that unneeded repairs are necessary. If you come to Phoenix Motors you can put those fears to rest. Allen and his team will give you an honest assessment of the condition of your vehicle and help you determine the best way to repair it. They provide quick, quality repairs that they stand behind 100%.If you are looking for an automotive repair shop that you can trust to do an excellent job for a fair price, then you have found what youre looking for at Phoenix Motors.

Ja
Review №15

The receptionist was so helpful over the phone,she gave me advise on how to better take care of my car problem,she even went put of her way to confirm with the mechanics, i will definitely go there again in the future.

St
Review №16

Good service, fair and reliable.

No
Review №17

I wrote a review on their website after I had Phoenix remove my resonator back in June. It did not seem to go through anywhere publicly so I am writing an additional review here. When I had the work done, they had the car for the entire day (very long for exhaust work). I dropped it off in the morning and they stayed opened past their hours to finish their shoddy work. When they finished practicing on my car, they waved the $150 quote but I had to discover the sludge on my own. This would look fine on my grandpas farm truck but not on a modern car that I live with. I later took the car to another shop and they did a fantastic job, but to fix it cost me $90 and my exhaust clamp was not salvageable because well, just look at the images. Moral of the story is while they seem like nice people, they are not an exhaust shop and I cannot comment on any of their other work.

Da
Review №18

Absolutely fantastic people. Got me in and taken care of in extremely short notice. 10/10 would highly recommend and I will be going back in the future.

Wa
Review №19

Great service. My truck is running like new!

Gr
Review №20

Phoenix is always on time! They keep my work van on the road, even when I come in with last minute repairs.

Su
Review №21

Weve had two cars fixed here in the time frame that we needed. Allen is honest, professional & has fair prices. I highly recommend Phoenix Motors!

na
Review №22

I came in short notice and got my exhaust welded with in 20minutes, Allan was my welder and he was very professional and provided quick quality work. Highly recommended!

Br
Review №23

Allen and his guys did a great job fixing my oil leak. Highly recommend using them for your car needs.

Ra
Review №24

I use Phoenix and Allen for service on my 1970 Ford F-100 when needed. Phoenix is always willing to go the extra distance to diagnose and fix. They are reasonable in pricing and honest in their work. Highly recommended

D.
Review №25

The people and service at Phoenix are top notch. Came in with a cylinder misfire engine code and running rough on a Thursday afternoon. They had it all fixed up same day and the price was reasonable. I went based on the Google reviews and was not disappointed. Phoenix will be my goto place from now on

wi
Review №26

TRUST...I trust Phoenix Motors! Quick, explains the problem and gets it fixed! at a VERY reasonable price. I would definitely go back to them, if I needed to. I highly recommend Phoenix Motors.

Am
Review №27

Allen was great with working me into a busy schedule as well as keeping me informed along the way as far as finding the problem and fixing it correctly (while attempting to keep the budget in mind)!

B
Review №28

Best automotive shop in the Madison, AL area! I took my modified 06 Mustang GT there for numerious repairs from leaks in the rear to suspensions and alignment issues to a much needed tune up. Allen and the team do a fantastic job at a great price. To make the experience even better they thanked me for my service by giving me a Military discount! If you have car needs go to Phoenix.

La
Review №29

Got break pads, rotors, and a bearing replaced. Staff was courteous as always, vehicle was done quickly, and price was fair. Personally wouldn’t go anywhere else and highly recommend.

Er
Review №30

I am Eric, owner of Madison Collision Centers. I have continually used Phoenix Motors on many of my mechanical needs on my customers cars, my company cars, and my personal cars. Ive never been disappointed! Allen, his wife, and staff have always been courteous and professional to me, my wife, and staff. Good things happen to good people! Keep it up Phoenix!

Bi
Review №31

I cant say enough good things about this family run business. They understand engines, transmissions and everything that makes the car go. Theyre honest and I trusted them to give me a fair price and perform excellent work which they delivered. If I needs any repairs in the future or decide to upgrade a motor or transmission, they will absolutely be my first call.

Mi
Review №32

They showed me respect and were up front and honest about what I needed done. They even gave a description of why certain things needed to be done. Very good customer service and very fair prices. I would highly recommend.

La
Review №33

In my experience they took the time to really figure out what was wrong with my car and then fixed it wonderfully. I feel that they are very honest and great to work with. They were very helpful too when I couldnt find a ride. Professional, expert work and a super helpful people.

Ra
Review №34

Joseph was the best help! He made sure I got what I wanted AND for the RIGHT PRICE. The process was fast and easy and no problems.Get your new car today at PHOENIX MOTORS

Da
Review №35

Great Service, Great people, Great prices!!! - they really know automobiles!Allen Buchanan and his group of professionals (Josh, Tiffany, and the service specialist whose name I neglected to get), treated me kindly, professionally, and did a great job with the rack and pinion replacement on my sons 2006 Chevrolet Silverado pick up. Now, the steering is very tight and responsive! I did not know how BAD the original rack and pinion was until I had the new one installed at Phoenix Motors. I highly recommend Alan and his team for automotive repairs to most any vehicle! He and his staff are very knowledgeable and extremely talented as well as efficient and his consult fee is so reasonable. The rack and pinion job took a day and my sons vehicle is back safely on the road taking him to/from college. If this business will continue to grow as I imagine, then Phoenix Motors will have to be reborn into a larger operating facility! Great work Alan and Phoenix motors and you have a loyal customer in me ~

Pa
Review №36

Trustworthy. Quality. Friendly.

Ja
Review №37

Had a great experience! They talk you through the problem, give you real advice, and let you know how things are going. I will use them again!

Li
Review №38

Excellent and timely service. Our car battery was literally boiling inside and creating a toxic smell inside the car. Phoenix investigated the problem and found the alternator was overheating the battery. Thanks to your team for making the car safe for our son again!

St
Review №39

Great honest owner and staff! I could not be anymore satisfied. Phoenix Motors is diligent in their work to ensure the job is done right but also goes above and beyond with customer service and hospitality that gained my costumer loyalty. Thank you Phoenix Motors and l am greatful for a job correctly executed with integrity!!!

Ca
Review №40

Had a lift kit installed as well as practical rebuilding the front end. Allen and his team killed it couldnt be happier with it.

Da
Review №41

These folks are great. Honest, fair prices and very friendly staff. I take all my vehicles here and you should too.

Ca
Review №42

Got my truck lifted as well as practically rebuilding front end. Allen and his team killed it.

Be
Review №43

Definitely the best place in the area for good quality work and a very knowledgeable set of mechanics! Work was completed in a timely manner, for a very reasonable price for what the issue was, and the people there are very nice. Would recommend to anyone who needs mechanical work done to their car.

Je
Review №44

I will NOT go anywhere else for car care. They are honest, fair, professional, and thorough. They are my go to for our vehicles. They really take care of you.

RU
Review №45

I like that Allen fixed our Saturn SL1 and replace what was needed. Did the repairs in a reasonable amount of time.

Fr
Review №46

Phoenix auto repair is a family owed business and you can tell by there service and quality of work. I will never go any where else. Price was very reasonable and got my car back the same day.

Ni
Review №47

Alan and team are the best. They are fair, reliable and truly care about getting it right the first time. Best experience with a car shop ever. Highly recommend them.

La
Review №48

Excellent experience! Super quick, fair pricing and very helpful!

IM
Review №49

Not many places (if any) around with the knowledge and expertise of Phoenix motors. I brought them a tall order and they nailed it. Not only did they do an awesome job, but it was done in a very timley manner. Had a big brake conversion done on my Infiniti G37 (ss brake lines, slotted rotors, big calipers with pads) came out perfect. Also had a full aftermarket exhaust system installed and that went perfect also (no leaks and lined up with rear bumper) Always been a fan of family owned and operated. I would not take my car anywhere else. Thank you Phoenix motors, see you soon.

Ma
Review №50

My car had a panel light on. Alan worked me in between cars jobs because we had only one car and did not know why it would not start. He used codes to find the problem on the car. I just bought the car a week before at a local dealership.Alan was a lifesaver for us and his price and service was half of what the internet said it would cost me.Thank You So much for the wonderful service.The shop was so clean and fresh looking at other shops I have seen were dirty and messy.Thank You Phoenix MotorsYou are the best, see you again when we need service again.MaryAnn & Jared

Da
Review №51

Allen and his team are very friendly and professional. Allen even brought me out to my car on the lift to show me exactly what was wrong and what they needed to do. Allen gave me every detail about the issue, the resolution, and tips along with it. Phoenix Motors is the place to go for car troubles!

to
Review №52

Awh man they had my car taken care of with a very high attention to detail. My car was actually cleaner when they got done with it! Car was leaking oil in my driveway for months but they had the underside of the car spotless. Their workspace is also the cleanest ive ever seen in an auto shop. The cleaner they had a while back sure did work hard on it! A+ Great business, great family, great place, great great. This shop is unlike the chain auto stores, Allen is legit buddies with all!

Ja
Review №53

Convenient close-by shop, full of honest people and great work. Brought in my moms car and they were very welcoming and gave us a great price on the work needing to be done!

Ka
Review №54

Great place to take your car. Would highly recommend it.

Re
Review №55

Allen and his team due great work in a timely manner at a fair price. Any time Ive had a concern or questions he always takes time to answer, educate me and provide options.

Ia
Review №56

Phoenix Motors the best experience ever, very eficient and very friendly and very good price!!! We always will recommend to anybody!!

Ma
Review №57

Everyone here is very knowledgeable and professional. They are very honest and produce great results, this will always be my top recommendation

Na
Review №58

Honest, quick turn around, excellent service and knowledgeable staff!

Gr
Review №59

Fair, honest, great work. Got us in and out while we were stranded out of town. Thank you!

Ja
Review №60

Awesome! It is so difficult to find a mechanic you can trust but the search is over!! Phoenix Motors is not only trustworthy but fast and friendly as well! I wouldnt take my vehicle anywhere else!

SO
Review №61

My 1st experience with this company was not good, whoever answered the phone was very rude, after asking a simple question the man hung up in my face! Very unprofessional

Ga
Review №62

Allen is a great guy to work with and very knowledgeable about his business and trade.

Ja
Review №63

Genuinely Cares about you and your vehicle A+ 5/5.

Ri
Review №64

Do good work and very nice.

Ph
Review №65

We just had them do front brakes, A/C service, and alignment. We were very pleased with the service and prices were reasonable.

Ja
Review №66

Good people, they do the job right!

Br
Review №67

Quality service guaranteed!

Sh
Review №68

Great customer service

Information
68 Photos
68 Comments
4.7 Rating
  • Address:7721 Hwy 72 W, Madison, AL 35758, United States
  • Site:https://phoenixmotorsmadison.com/
  • Phone:+1 256-864-2845
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Truck repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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