I really was amazed of the way Scott handled this deal. He was really super nice and very professional. He learned me a lot about my Range Rover in a matter of minutes. I cant wait til Im ready to buy me a jaguar truck. I know where Ill be come back to FIELDS in MADISON WISCONSIN

I have been working with Jared at Fields Madison for more than four years now and have bought multiple Land Rovers in that time.Jared is always responsive, and his buying advice is always spot on. He has never tried to force a sale on us rather has understood our requirements and always comes with an appropriate attractive proposition.The whole process of buying including trade in and delivery is seamless and smooth.Besides the sales team I would also highly recommend the Services team of Anton and Chris who make sure your vehicle is well taken care of and all issues addressed in a timely manner.

Had a great experience shopping for a car. Very transparent pricing with excellent customer services. Scott had a great selection of car with exactly the same as I love, I really appreciate to Scott for helpful.Highly recommended if someone looking for your dream car or luxury car please go to Land Rover Madison and go to see Scott he so nice.

Anton and the entire service team are exceptional to work with. I know when I leave my Land Rover with them (and use their beautiful loaner!) it will be absolutely taken care of. Highly recommend!! Thank you Anton and the entire team at Fields Jaguar & Land Rover

I just purchase my Rang Rover Velar from Range Rover Field Madison. I would to thank Scott for help me out with the car. You better call to make appointment or asking to see someone before you go there. And Scott is a highly recommend.

I have owned my Range Rover for more than a year now. Never have I called service and left a voice mail to receive a call back. Regardless if I leave a detailed VM or not, I never get a call back. I was not at all surprised when I called this past Friday and was not called back.This definitely a recurring theme with this dealership. They need to work on customer service and calling back when service is needed!

I always get good service from Field’s Land Rover. They’ve also treated me well over the last 5+ years. No complaints at all!

ANTON, thank you so much for your care! You are a wonderful person, and you did such a good job with my car!

Scott made buying my dream car so easy and helped with every step of the way!

My husband went to look at a range rover today. Drove up, parked the car, and immediately when the salesman saw my husband he turned around and went back inside. My husband then proceeded to look at several cars and not one person came to help him. He even opened some doors and went into the cars. do you always selectively serve your customers? I wonder if I pulled up if it wouldve been the same treatment?#retiredArmy#iraqiwarveteran

Anton is an amazing service advisor! Anytime something comes up he is able to let me know and explain it out to where we understand whats going on. Very personable as are the other service advisors. Waiting area is great!

It was a great experience with Land Rover Range Rover they made sure everything was ok for me

Great dealership! The facilities are modern and their staff is knowledgeable.

Ive had had 2 bad experiences there, both times my vehicle sat there for near 3weeks when I decided to find out whats going on, i had actual appointment times aswell!! who pushes fixing a vehicle or calling with updates for that long?? I dont know wat the service manager is managing?? But its not obviously his employees, honestly very irritated...

Informative, fast repair, and excellent customer service.

Anton and the service team here did an inspection on a newly purchased Sport Supercharged. After their responsive service, Anton was able to explain what issues they had found and how he thought I should proceed. He was able to work with me on making sure I got the information I requested as well as the documentation to back to up and was very professional throughout the entire experience, especially listening to concerns and requests I had.One of the best dealer service experiences I have ever had. Thank you Anton!

The buying experience was very easy and enjoyable. The dealership is very beautiful and clean inside.

Bob was super helpful throughout my entire process! Love my new car!

Customer service was great and the entire process was easy, including my registration in another state. Bob was super responsive and went above and beyond! Thank you Fields!

This dealership is the epitome of good service and cleanliness. The staff is knowledgable, courteous and patient with all the questions customers asks.

VERY impressed with the professionalism and overwhelmingly friendly disposition of Anton. It is our first time owning a Range Rover -- his communication went above and beyond in regards to recent service. Because of this -- Anton created a raving fan in my partner and I. We are very confident in the ability for Land Rover Madison to meet our needs now and in the future. Thank you!

Chris was very professional and made the process smooth for us. I believe he was straight forward and honest with his pricing which we appreciated. We are very happy with our purchase! Id recommend Chris @ Land Rover Madison.

Our family bought a vehicle from Jaguar Land Rover and it was such a pretty car. Literally compliments daily. Strangers would come up to us and smile and ask us about it all the time. Polite customer service. Ice cream, coffee and a large television in the waiting room made servicing our car very nice in a luxurious environment. Wonderful experience. 👑

Great Service Experience.Every item and concern was addressed completely and thoroughly. Personal service, quality loaner vehicles, and attention to every detail. Thank you to the service team for the experience.With an experience like this, it makes using Fields our preferred choice for any preventive maintenance we would need for our vehicle.Thank you!!

Offered rides to and from dealer while servicing even tho car is over 2 years old.

The team is wonderful. Mike Baldwin was super helpful, very responsive and always on top of things. In finance Shawn Teed made this a flawless process. I really enjoyed working with the Land Rover Madison group, they are the Best!

I purchased a used vehicle from Fields (no, it wasnt a Jaguar, Volvo or Land Rover) BUT, my salesman Bob L., Mike, the manager and the rest of the staff MADE ME FEEL LIKE IT WAS!! Transaction was timely, well explained, no trip to the DMV (my new plates were applied right there) and I was on my way home!! Free car washes for the life of my vehicle, bowling on a couple of the classic Badger Bowl Lanes, treats and coffee while I wait; simply CANNOT beat THAT for service! Thank YOU, Fields!!

Rarely do I write a review on google but my experience was worth the time. We just bought a used Lexus NX200t from this dealer. We bought it sight unseen. When spending almost 30k on a car you haven’t physically seen or driven is tough. Working with a sales expert. Steve V made it pleasant and easy. Unfortunately we received the car with some minor issues and the dealership came through and worked with us to fix them, AFTER the paperwork and everything was negotiated. That is rare in any dealership. I felt the need to write this review and comfortable doing business with this dealership

Mike Baldwin and Ryan Fields are both super helpful service people! The dealership is welcoming, knowledgeable, and work hard to find you the vehicle youre searching for. I highly recommend them!

Great customer service. Friendly and ready to help. New to the dealership but one year in very satisfied.

The service is exceptional!

I am a completely satisfied, repeat customer.

Chris, salesperson and Michael, sales Manager were truly wonderful to deal with. Gave us all the attention we needed and even catered to our teenage son who has a love of cars. Truly appreciated. First class guys and very professional, yet down to earth.

Terribly long waits to get vehicle serviced and not very responsive on even the most basic inquiries. Range Rover dealership run more like a Used car and maintenance shop. What’s worse, is I’ve had every person I know in town that owns a Land Rover tell me their experiences are the same. Time to upgrade operations of this place before the new models come out or I’m going to Appleton to get my next Range Rover.

Hands down the best customer service Ive ever been a part of. The salesmen and finance manager went far and beyond to get me the car I wanted. Thank you guys so much, I highly recommend this company when buying a new vehicle.

The best place for take your New or used car

Very pompous and condescending old man in service. I took my car back here twice for an issue in which the vehicle would shut off while driving and leave me stranded. They could not figure out what the issue was, so they replaced an engine mount and charged me $700. On my drive home, the car shut off before I even made it out of town. It would not restart. They never ever solved the issue and the car has not ran since that day. These cars are extremely complex and they usually dont find root cause when something goes wrong. They just keep throwing new parts at it until the issue goes away. Extremely expensive and frustrating. Buy a domestic or Japanese car, or you will be driving loaners an awful lot!!

The dealership worked hard to ensure my satisfaction with the purchase. Thank you !

Fantastic Service. No one ever wants to bring their vehicle in for unplanned service, but when you do there is always that fear of the dreaded, unable to reproduce issue response.We brought our vehicle in with questions about a probable issue. Fields took the time to understand our concerns and not only quickly diagnosed but resolved the issue accurately and promptly.It was great to have such a positive experience come from such a potential negative situation.On a recent visit, a manufacturer software glitch caused some infotainment issues. Our service adviser took the time and made the effort to see the issue through, no questions asked. It was JLRs issue and he took ownership and made it right. Its a rare find these days. Thank you Jason!Thank you.

Top notch service from beginning to end. I had my car in for detailing. They ended up keeping it overnight in order to get it looking brand new again. Couldnt be happier.

Everyone was kind, and courteous, they listened to my concerns and took care of all my needs. Overall Fantastic experience.

Professional, great people + awesome cars = overall service is out of this world. We wanted to test drive one of the SUV models and Chris showed us what car buying experience should be like. Thank you for everything.

First time service was fantastic. Great communication, very friendly and knowledgeable. Service even arranged a ride to the airport for me.

Underwhelmed. I expect more from a luxury dealership. Ive had my vehicle for about 3 years now and the service department is nearly impossible to get a hold of, and a simple oil change takes them 8 hours. I have light oyster leather interior, and despite complaining several times that grease is left throughout my vehicle after work, it still continues to happen. The car buying experience was standard and similar to any other vehicle I’ve purchased in the past.

We came in at a busy time when they were short staffed but they went out of their way to help us. Jerrod and Michael where phenomonal to work and speak with through the process. It truly was one of the BEST experiences we have EVER had buying a car in Madison.

I couldnt be happier with my service experience w/Fields and particularly Sara. She was incredibly busy when I brought my RRS in for service and yet I would never have known except for all the people running around and her phone ringing constantly. Talk about somebody who can multitask...It was a pleasure to meet her and all the service staff at the dealership. The ice cream cones are gr8 too!!!!

Great service, Chris went above and beyond to have our major repair completed

Always exemplary service experience at Fields. No problems with scheduling and I am satisfied with the workmanship. I trust my SUV to them and they have pampered it since day one.

I had to have my Range Rover towed into Fields recently due to a suspension problem. I just moved here from Palm Beach FL and really did not know what to expect. I was so pleasantly surprised by Avery and the staff. He did a check of all recalls, communicated with me and arranged for a rental car for me as well as its return.Thank you for this! Stephanie Agnew

Good work. Good service. My 12 year old Rover keeps on rolling!

大家千万不要去这家车行买车，那个卖出的老头看不起亚洲人，妈的连车里面都不让看，摆明看不起亚洲人民觉得我们买不起路虎 操。I will give them big zero star if it’s possible, worst car dealership ever, I asked one of the “old salesman”(he doesn’t want to tell me his name) to let me see Land Rover sport. He told me just look from the mirror because he think I can’t affor Land Rover. He doesn’t want to go get the key and open the door. What kind the salesman? I wish they will fire him. Everyone please please don’t go to this dealership until This guy is gone. Madison friends and family’s let tell everyone stop going to this dealership

Pre-sale follow-up and customer service was just barely OK, not remarkable, as I would expect from a premium make dealership. However, my after-the-sale customer service has been woefully lacking. I just need a simple question answered, but it has been a couple weeks of email prompts resulting in no response, or the latest, Im in a meeting, will get back to you after, but have not yet heard anything (that was 2 days ago). (UPDATE: weeks have now gone by.) I made a major effort to fly to Madison from Florida, because the vehicle was my perfect combo of color, trim, and demo model discount, yet, like an unrequited love, I am not feeling much love in return. If I had the opportunity to do it all over again, I probably would not. Generally non-responsive and unremarkable.

Not the type of service you would expect from a luxury brand. After having our car for over a week for repairs they left our brand new car parked outside in the snow and told us it was outback; we brushed it off heated up our car and left hoping not to return here for service ever again. Not even 1 star service.

Was in the auto industry as New car mgr. in from 72 til81 and know what goes on . I not only had great sales and Mgr.,and very pleased with the service and price. Everything was as expected with your quality of treatment and would be happy to do it again. Bill leMere /Delafield, Wi.

The salesman was extremely helpful in getting me into the right vehicle for me and my budget.

Had a verbal agreement to buy a car showed up and someone else was on a test drive in it. Called off the deal and said I was terrible. I will never go back and won’t recommend this dealership to anyone. Mike the sales supervisor lies to your face and calls the deal off when you call him on it.

My experience at Fields was AWFUL. I went there to purchase a car I found on Cargurus. I went there and test drove the car and decided I wanted it. I liked the online price and didnt try to haggle it at all. When I sat down to do paperwork they said the car was 1,500 more than advertised. When I told them that wasnt the advertised price thats when my experience started to turn south. I had to show them their listing on Cargurus in order to get the price. During this time I was asked by 3 different employees multiple times if I wanted to finance through another bank and they could get me a better rate. I was happy with the preapproval from my bank. Come to find out for some reason they couldnt give me the rate that I had on my pre approval and the rate that was on my paperwork was .5% more than my preapproval letter from my bank. After finishing up with the salesman he tells me they wont have a finance manager in for the next few days and I would have to wait until he was in to be able to take possession of the car. You mean to tell me you are a car dealership but cant physically sell a car for 3 days? What a joke. I would never step foot on a Fields dealership for the rest of my life. I will drive up to Bergstrom Jaguar in Appleton 2 hours away when I go to purchase a Jaguar F-Pace next year instead of Fields which is 20 minutes from my house.

Excellent Sales team and I am a repeat buyer..!

Bob, Mike and John are a pleasure to work with. They really know how to treat their customers. Thanks for everything. We will do business again in the future!

Great experience at Fields Land Rover, especially from Mike Baldwin - he was great to deal with - helpful, responsive and straightforward - overall great customer service!

They met my expectations and the loaner was greatly appreciated during the servicing of my 2011 Rover!

They took care of my Land Rover and were very speedy about it too.

Overall, good service experience. Just a bit pricey for my scheduled 3 yr 30,000 mile maint on my Evoque.Shawn DeBoer

Excellent experience. two vehicles over two days with loaner car.

The service experience was great. Took care of my concerns and fixed everything!!

We always have a great experience with Bob at Land Rover Madison.

Excellent service. Nice job everyone!

Excellent service and great experience overall.

Everyone was super nice, great communication, and my car is running great!!

Friendly, professional staff. I will be a customer for life.

Service exemplary, timely, very accommodating to owner of vehicle. Thanks

Got my vehicle no problem

Craig Hoffman always makes sure that I am very well taken care of and goes the extra mile to make sure that my vehicle is in top running condition.

Great people & great service!!!

Always outstanding service!

Great experience!

Good service