I called and spoke with Rose on the phone about a particular refrigerator. I described it and she knew exactly which one I wanted and we had a pleasant conversation about it. After work I stop by and met Rose and we checked out the refrigerator and it was exactly the one I was thinking of. Rose has some good advice about my budget and a different refrigerator. I was very satisfied with the appliance that I bought. Rose answered all of my questions to my satisfaction and I cant wait to get my new refrigerator thank you Rose for everything and Congratulations!!
Nate was the perfect salesman. Lots of knowledge of the products and excellent financing plans. I recommend them any day over Best Buy for home appliances.
Just bought a washer from ABC warehouse. Nathan was very helpful and knowledgeable about the appliances and was most helpful in making our buying decision. I would highly recommend ABC warehouse in Mansfield OH. Ask for Nathan Story he was very helpful throughout the whole buying process.
Manager Nathan Story was a great help when I brought my grandmother in to buy a new refrigerator. He went over all the options she had for her budget, and even included info on her energy savings now. Helped pack and load the fridge too! Will definitely be returning for future appliance needs!
Love my new washer and dryer. Kelly was my sales person. While it was a very long process ( paid cash.. No financing) and had to wait 4 days to actually get my set delivered Im happy! Saved $100 in total as they were $50 off eachPaid only 1,889 for my set! That includes free delivery, but not hook up. Which wasnt an issue. However the delivery guys left the packaging trash in my neighbors yard 🤦🏻 still.. They so far work great.Now.. Our sales guy seemed very inpatient it seems if his time didnt make him money. I noticed when dealing with me he was a different person than dealing with someone calling in asking a question. Switched from being nice to rude in seconds. Also, felt a little.... Smothered as me personally i like to shop a lone. Had to nicely request privacy when making a call. I get he didnt want to lose that sale... But following me around for 40 minutes and standing pretty close is uncomfortable. Also, i had my 10 year old with me. I also get he was trying to set a relaxing, personable mood but asking a 10 year old girl her name, age, school, and other personal questions isnt the answer.Over all i got what i paid for. Will i return to buy other needs? Probably not.
Ariel has always been extremely helpful every time I come into the store. Every question I have she has the answer or finds it out. She always goes above and beyond to make me feel valued. I will always be drawn to this store because of her customer service.
Alexis was amazing, wonderful personality super friendly and really helpful. Really went above and beyond to get us what we needed and was super fun to talk to.... Thank you I would recommend ABC warehouse to anyone
Rose has excellent customer service skills. Very friendly and helpful. Her personality made this sale happen. Keep it up Ros and ABC!
Aerielle was very professional, polite and informative. We will definitely return because of her!
☺️Shout out to Nathan Story store manager He is very professional and courteous and he also went Above and Beyond and gave Amazing customer service today!My parents are now the proud owners of a Maytag washer!#Taking care of the small business Man!
Manager there was great! Super great big help. They was getting ready to close and he stayed over an extra 30min just to make sure I got what I wanted. Very happy with my service! Definitely will keep going there!
Very disappointed with the condition of the store. It was filthy. None of the electronics worked while trying to buy a bed. Although the sales girl was nice she new nothing about beds. She even admitted she didnt know about the beds. When she asked for help no one else knew either. She kept trying to get us to lay on them but they were dirty. The owner should be ashamed of this store and the lack of employee knowledge.
Whenever I visit ABC Warehouse I get very bad customer service. But not today! Ashley went up and beyond to satisfy me needs. Thumbs up for Ashley. Wish your co-workers shared the same enthusiasm.
Alexis was very nice and helpful helping my husband and I with our purchases today. I would highly recommend ABC warehouse when chooses new furniture and appliances.
Rose helped us pick out our appliances. She was very courteous, helpful, and friendly.. She answered all our questions. I will definitely recommend ABC Warehouse to all my family and friends. Rose is the lady to ask for.
Nathan, the manager, went out of his way to make sure I had a piece of furniture after losing all mine. Exceptional customer service and a great manager!
Aerille was awesome! She was very friendly, welcoming, and helpful. She took great care of us.
Great experience! Easy process, wonderful customer service and great furniture. Looks great in my new home. Highly recommend!
Alexis was very helpful and wonderful helping my wife and I with our purchases today. I highly recommend ABC warehouse!
We had come into ABC Warehouse looking for an upgrade on televisions. Uncertain on what size, kind, or brand of television, Nathan had come to the rescue. :) With his help, we were able to leave the store with a far bigger and better television than expected. Nathan was extremely helpful, knowledgeable, and friendly throughout all of this. I have had nothing but great experiences at this particular ABC Warehouse, so I appreciate the (once again) great experience.
Aerielle is the BEST!!! She assisted me with a freezer that unfortunately was out of stock. I ask about a TV that was sitting there and she made a spectacular deal on a complete set up! Do yourself a favor and see AERIELLE !!!!
Nathan and Thomas of the Mansfield store were fantastic. They were patient and went beyond what they needed to do for me. I will continue my faithful patronage at this exact location
Nathan and Aerelle have been great. We have all our appliances from abc warehouse
Pleasent experience, The sales lady was extremely helpful... she got it done and got the sales. Unlike Lowes Home Depot Best Buy, and Menards They were an extreme let down!!!!
Aerielle was great today. She made me a super deal!! Come to ABC and ask for her!
We came up for an air conditioner. Our salesperson was Nathan Story. He answered all our questions, and I had lot. He found the item we had seen on line, even took it out to the car for us. He was very helpful and courteous.
I had a great experience with Aerielle it went quick and smooth!! Come to ABCWAREHOUSE and ask for her :)
Nathan help me tremendously great man need more Nathans was in and out quickly found what I want it and was happy
Nathan Story was extremely helpful and took the best care of us with our purchases. I recommend asking for him!!
Aerielle was very helpful, professional and provided great customer service. Thank you!
We had a WONDERFUL experience at ABC Warehouse. Thomas Morasco was very knowledgeable, nice, and patient with us. Id give him 6 ⭐s if that was an option! Definitely would recommend this place of business to anyone looking for new appliances or furniture!
Thomas Morasco was really helpful with helping kick out a fridge and gave me a great deal on the one I bought.
Would like to thank Nathan Story and Aerielle Lewis for their help with an issue concerning a refrigerator at ABC Warehouse on 7/16/21. My husband and I had purchased a kitchen appliance package back on 3/12/21. We were not having our kitchen done until June and was told they would keep in their warehouse until then. Unknown to me the refrigerator to the package had been discontinued and would not be part of my “matching package deal.” Was told when the new model came in I would get that one. But that one would not be the “Gallery series that I had ordered. They did have another more expensive refrigerator that did match the series I have and they split the difference with me because of this issue. So thank you for making this right!
Nathan Story was very helpful with purchase of new dryer!
Aerielle was amazing!! Got the fridge I wanted in stock same day!!
I purchased a new GE refrigerator from them last year I love it I will be back to buy a stove soon!
Thomas Morasco sold me a washer and dryer and was very helpful and informative. Was quick to offer options on how to get them as quickly as we wanted them. Very impressed with his knowledge of all the models that were available in the ABC Warehouse store. Cant wait till it arrives at my daughters house. Great job Thomas! Keep up the good work!
I was originally looked online at a compact fridge and a new stove for my home. I had gotten approved for a lease program and had to go into the store to get my items and start my service. Man I am so glad I did! Thomas was the gentleman that helped me find the products I needed and they were better than what I found online and gave me the best deal on it all. Im so happy that I chose ABC warehouse to buy. Everyone was super friendly and I felt like family. I highly reccomend anyone do business here.
Aerielle was awesome!!! Super friendly and quick!
Aerielle was a great salesperson..☺️
Very accommodating and pleasant. Nathan and helped me.
I havent been here in a while, only because Everytime I walk in, and before I even have time to see what they have. All the sudden a salesman runs up to me and starts trying to get in my business. I just want to turn around and leave. If you want to sell something you first need to let people get a fell for the place first. Then after the customer has had time to get their feet wet, then watch for someone to make eye contact. Im going to stop by today. And if any sales person comes up to me as soon as I walk in. Im going to just turn around and walk back out.
We looked at many different stores for what we wanted. To say the least we were not satisfied. We went to ABC Warehouse and talked with Thomas Morasco and explained what we wanted. We purchased a 4 piece appliance package that met our needs, not just what the manufacturer offered and he put together a package deal that still beat the others in price!He was knowledgeable, polite and most of all he listened to us. Thank you Thomas and ABC Warehouse for all you did.
Went looking for furniture and their inventory was really small. Manager acting like our business wasnt wanted so we left.
Found what we wanted Nathan helped get it done.
Nathan was very patient and helpful, listening as I described exactly what I was looking for. He was knowledgeable on the different brands and types of washers and he helped me find the washer that fits my needs. Great service, Nathan! Ill be back!
Thanks to Nathan we are extremely happy with the service we received today. I would recommend you stopping by to see him.
BEWARE!!!They are ripping people off with these loan options from tempo do not get the lease or loan option from tempo with ABC warehouse they do not get your stuff right and they send you defective items and refused to take them back.I promise I am currently being ripped off by ABC WAREHOUSE...My arm cushions are missing the Velcro required to hold them on went to the store told them they said oh this is the 2nd person that had this problem and still refused cant even sit back or my cushion flies off...They gave me a different TV then what comes with the package deal that I pickedI am not just a mad customer they gave me this lease option and then told me I pay $500 a month for 5 months and then have a option to buy BEWARE, do not do it.THEY DELIVERED DEFECTIVE AND BROKEN FURNITURE AFTER REFUSING TO LET US PICK UP WHAT WE BOUGHT.AND CHARGED 100$ FOR DELIVERING WHAT YOU DONT NO IT IS.
Nathan was fantastic to work with and Id recommend him at ABC Warehouse to anyone!
Salesman Thomas was phenomenal! He was very knowledgeable and professional He took his time and cared about what we need and didnt know we needed. Definitely a 10 out of 10 salesman!
Had a horrible time with the delivery but the store manager Nathan saved the day an he accommodated the situation
Salesperson was informative and helpful. Thank you.
Allie was a wonderful sale woman . I felt comfortable with her and no pressure. She assessed my needs and interests and steered me to the washer and dryer that was right for me . She offered me the best deal after looking at 3 other stores . And the items I wanted were in stock. Allie is awesome and as honest and kind as a person can be . Keep her . She is an asset to your company. I love ABC Warehouse . ROBERT MANNING .
Arielle was perfect!👌🤘
Thomas was great to work with! I know we got a good deal on a great product. We will be back!
Nathan which was the employee that helped me and my grandma with what we needed did a amazing job and solved the problem we had
Nathan story and Aerielle lewis was great and helped me pick out some great appliances for a great price. Thank you so much
I recently moved and needed several mattresses. Allie Stimens was a huge help in making the decision in which to purchase. She also aided me in buying a recliner. Couldnt be happier with that choice! I will be purchasing another mattress soon and will definitively return to ABC and ask for Allie!!
Jarrod Needs was supper helpful today. When I walked in everyone was nice and helpful, very polite he manages a great store. Thank you Jarrod.
The store manager Jared went over and beyond to help us and we appreciate everything he was able to do! Thank you for all your help Jared!
Arielle was a great help
Great customer service
I have purchased many major appliances and furniture from this store. Great experience, knowledgeable salesman. Really knew the products and their applications.
Nice collection and helpful staff. Got a good deal on a new refrig, having it shipped to the house.
Never have anything in stock. Always waiting around
Great sales person, trhey really worked with me, greatly greatly appreciated thanks again
The person that wait me my family he was very rude to us I understand we got there before they got to close but he didnt have to b rude
Great service. Fast attention to requests. Attention to details
Sales people are pushy and not really helpful and their prices are on the avg .$150 to 200 more than anyone else.
The manager, Nathan, provided excellent customer service and I shall shop at ABC Warehouse again in the future.
Wish I could remember the mans name that helped us, I know the tag said sales manager, but he was very helpful and informative. I dont like sales people because I feel like Im always pushed to purchase a particular item but this guy didnt try to push any particular thing. He asked us what we were looking for, we told him, and he showed us 3-4 sets of washers/dryers that could accommodate us and explained the ins and outs of them. Very helpful and knowledgeable, will recommend.Well today marks the third time I was promised my appliances would be delivered. 3 days that I have moved my patients around to accommodate their large window of time they give you to deliver your appliances. Today I was contacted by a higher manager, after receiving a confirmation email that my washer would be delivered, that he doesn’t have the washer in stock AGAIN! Very poor communication. Very upset I chose this establishment to get my appliances from. Never again.
They need to give you your space even after he asked me what Im looking for and he showed me the item he never left my side and never stop talking about why I should choose them.
Sales girl was lovely. Im an easy shopper to sell to as I know what Im looking for normally and also dont ask for much beyond what would be expected so I have no complaints.
Sales rep. was quite helpful, but availability was limited due to holidays just ending.
My experience there today was great. Fellow by the name of Jarrod helped me find exactly what I needed and even got me the best deal that it could be for something even better than what we were discussing before definitely recommend speaking to him.
Nathan is a awesome assistant manager he is really cool and nice
Alie stimens. Good sales lady
Nathan gave us a great deal on a great machine! GE washing machine was a great buy. And I will defiantly be back in the future to buy from Nathan again! Thank you, Nathan!
Its a shame they dont have a back room full of adult videos for sale.
Ask for Thomas. He will treat you with care and work with you!
Matt was so super helpful! I was getting my replacement washer from the extended warranty and he really took the time to help me with all questions and concerns I had. I had been researching different washers and he was very knowledgeable and patient with me in making my decision. Piece of advise, get the extended warranty!
Nice,helpful friendly staff.Good prices...
I enjoy going here and haggling with the employees. Theres very few stores that you can go to and do that. All employees have been nice and helpful to me when I have been there. I have bought a washer, dryer, refrigerator, stove, dishwasher and a television off of them all with a good experience. I will more than likely do business with them again.
This place is a scam. Don’t waste your time.
Great service from Allie S. & great prices !!
Ive always had a good experience shopping here my only hesitation is that I think the salespeople should let the customers walk into the store a few yards before pouncing on them. Sometimes somebody might just want to look around to see what you offer rather than having to answer a barrage of questions from a salesperson so they can point you in a single direction bypassing the other products that you offer for sale. Their approach to selling is more what I would expect from a used car lot.
Ask for Jason, he is my favorite salesman! He is very down to earth and helpful. Everyone was kind and very knowledgeable. I go to ABC warehouse for almost every big purchase. Theyre financing plans work great for us. The delivery guys are pretty great too!
Its always a good idea to check with ABC Warehouse. Were always getting a deal! Bought a new washer. We got a few perks with the deal. As always! Thank you so much for your great service and friendship.
Edit: I was back in tonight to see about replacing a television. Again, the staff was friendly and helpful and really good to me. My previous review, I have to retract. I discovered that the Item I was looking into was an online item only. So my apologies for the previous three star review.The reason I only gave a three star review is because, while yes, they have an excellent selection of items and friendly and knowledgeable staff, Ive called in before to see if they had an item available. When I went there, the item Id requested was not in stock, even though I just called 5 minutes before. So if they have what youre looking for, the prices are fairly decent.
Only place I could find that had airconditioners. Very well priced and friendly.
Jason and Matt were very helpful in assisting me with making a decision on replacing my 30+ year old washing machine that died suddenly. The newer technology is certainly a change from my wringer/washing machine days. They were both knowledgeable and provided the needed information to help me decide on my purchase.
Great service
Great place for electronics . wide variety of just about anything to do with electronics. Sales associate greets you as you come in . And let you look around without following u around the store like a lost puppy looking for a bone . prices are fair also
I was greeted at the door by the manager. We had a succinct and informative discussion about what I needed and what they offered. We settled on a product at a price that seemed fair. The product was promptly delivered. All was good.
I waited 24 minets to get help and I was the only customer in the store. All 3 sales asosiats were just standing talking. Thay looked at me 3 times and totally ignored me. All I want was help buying a DVD player. The person that finally came over didnt know anything about anything. Tryed to sell me a 59.99 player for $179.00. I was looking at the one I wanted and knew he was trying to rip me off. I will never do business with you again ‼️‼️‼️
Love the price wagering! And I am about to buy one of these massage chairs in February! Its gonna be amazing!
Matt was a great salesman. Our experience the past 2 times: purchasing first, a wall-mount microwave, this time a dish washer...far exceeded any customer experience weve had in a very long time. Great job ABC WAREHOUSE. We will be back!
A big shout out to Matt for helping me furnish my apt. I was so happy I could get everything in one place! Great prices and customer service. Teresa W.