Sold me a Chinese evaporator core online when it stated it was made in the USA and then wouldn’t accept the return at the store for the overpriced Chinese piece of ….

Great customer service would recommend this location most definitely for fast and accurate service

Just went in to get a diagnosis for my Slug Bug’s check engine light. I worked with a dude named Joshua. Homie was so nice and informative and personable. He made great conversation with me as he worked with my car, and made me feel much more relaxed about my automotive situation than I had when walking in. 10 out of 10 employee and individual ~

Very helpful and fast service even though they were training a new employee. I actually drove a few miles here after getting bad service from oreillys who is actually less than 2 mins from my house. Will be going to autozone from now on.

Josh V at 2420 White Bear Ave location is excellent at customer service, which can be very hard to find these days! He was very knowledgeable and shared important information about my car with me.

Their staff installed wiper blades for me. Very helpful! However, this visit was for hair cut next door at Great Clips! Smile!!

I would like to commend Auto Zone Maplewood for going above and beyond in helping me figure out a difficult situation with my Toyota Prius. Also I would like to especially name Josh and Jackson for their extraordinary customer service support. Thanks guys youre the best...and Ill be back!!

I have not seen customer service at this level in years. I will be recommending this store at every opportunity...thank you, Jaxon.

Commercial staff is awesome so is the regular staff for DIY how is going the extra mile for me and I really do appreciate that you guys rock

The young man in the store on Sunday 9/19/21was very friendly and provided me with what I needed promptly. 🙌

Kain was extremely helpful in diagnosing our car problem with the scanner. Very knowledgeable and helpful

Great, Fast help finding what I needed. They need to get paid more! No kidding, they deserve it AutoZone.

Cheapest in comparison to NAapA, OReilly etc and lot of cars an vendor covered.

Everytime I visit the Maplewood 3948 location by burger King i always get a friendly hello, the customer service is top tier especially Kain Towers (this guy rocks it) and I always leave happy and well informed how to finish my car projects. Im definitely making this my home autozone location. Well played Managers, and keep up the fantastic work.

Went in after my battery died and got a new one installed in less than 20 minutes! Highly recommend! Got a 10% discount since there were no more than one option in battery! Awesome customer service is a great plus!

Malayna the commercial manager is very professional and great to work with! Always finds my parts in a timely manner and has the parts pulled and ready for pick up! Highly recommended this AutoZone!

Thee best customer service hands down!!! Jackson and the guy with red hair (sorry forgot his name) helped me simplify what I thought was an impossible task very knowledgeable... thank you guys!!!

Had the part I needed. Counter guy was very friendly and helpful.

Very friendly and helpful service. When installing my headlight became challenging, another young man, Caine, cheerfully offered to do it. He got his own tools, removed a part, installed the light, replaced the part and checked to make sure it worked. I am thankful and will recommend this store and employees to my friends.

Long wait in had the wrong part I order

Kain was extremely helpful and took his time to help me out with my car needs! Amazing service. Thank you a million times.

Excellent service! Helped me pick out my windshield wipers and put them on for me! Also it was awesome to see a mainly female staff! 100% would recommend!

The cashier was very rude.. His voice sounded like he was annoyed, because I couldnt hear him through the divider. He also wasnt wearing a mask, but i guess its fine when theres a divider. He also sounded very annoyed when the machine was not reading my card.

Went in there to get a rear windshield blade and asked if they could put it on for me{the one by my house said they could not} and Jackson said she would take a look,and she did it. Now with the snow coming I feel better knowing I can see out my back window Thanks Jackson!!

These folks are cool! The human being who helped me get a battery for my fathers impala was super helpful this morning!! Thanks for being kind and professional!

Very helpful but wish we could of used my coupon twice and saved a little more

Went in and out took 5 minutes max! Thanks!

My neighbor gets items for his van here

Place to buy car parts. But make sure you know what you need, because they wont

If you need it they have it. Friendly and helpful staff

I needed something, the guy at the desk knew right where to find it, and it worked great.

Staff has always been helpful when Ive needed assistance.

I dont usually do this but Justin F was so helpful I had to leave a HUGE thank you. He gave great advice on my brake/rotor project and obviously knows what hes talking about. Thanks Justin

Victor vang was wonderful and kind, changed my windshield wipers in a snowstorm!! Thank you!!!

Great store has everything

Changed my headlight for me, best service ever!!!

Great service by Kain.

This team here at this specific location was by far the best team I’ve seen at any autozone. Through this pandemic they can’t be fully hands as usual which make it a bit difficult. However this team has used this time highlight other skills they have such as communication. The manager Clayton was very helpful and was guiding me through my problem with my vehicle verbally step by step as I fixed it in their parking lot. Thank You AutoZone

The person helped decide which gas cleaner liquid to buy

A lot of Autoparts stores have employees who will finish doing what they were doing before helping you, but this store is a drop what theyre doing to help the customer kind of store! Knowledgeable and friendly staff makes this place great. I worked with Chad and he was a terrific worker.

The Staff always come up big for me I literally come to Auto Zone on Whitebear AVE in Maplewood because of one person Justin F. This guy is knowledgeable friendly and refreshing always come through in the clutch. Great guy

Your new website update was not as easy to use as before, hard to use to search for part and not show vehicle information properly I think something went wrong

Awesome service.

It was ok but they didnt have the spark plug that I was looking for.

Terrible customer service, at least 2 people working actually complained that they were there at work while I was trying to return an item purchased online. After about 20 min of waiting for computers to function properly I was told that all I could receive was store credit. As the product I purchased was unopened and I had proof of purchase I deemed this unacceptable. I told them I would try another store and the short fat bearded white guy told me good luck.I proceeded to go to your location off of century RD and proceeded to have a far better outcome within about 5 min worth of my time. Needless to say I wouldnt send my worse enemy to this store for any reasonwhatsoever.

One day availability on the alternator I needed. They performed a free charging system check after I installed the part and tested the old part to confirm that it didnt work. My new rebuilt alternator is still working fine after several months, as it should be.

Add some kiosks :)

I called this location for a part and they had it. When i arrived they also installed it for me. It quick, easy, and extremely convient. I would definitely recommend this location to a friend. Keep up the good work.

Always helpful finding the right parts more so then other stores

Good place to go for a DIY car repair. Staff is helpful and the manager(Liz, I think...) was above average on her knowledge of my car issue. Prices are comparable to the other stand alone parts stores, but always call around because there is competition and they may have the best price on some things but not others.

Great service, they put in my headlight at no cost. What a great place!

Very helpful staff

I went into auto zone looking for a part for my car, and I asked a worker named Yoda for help. It ended up being a piece that could only be sold in addition to other pieces that I didn’t need and it really increased the stress of the situation. This incredible guy goes out to his car, grabs his own personal piece that I was looking for and gave it to me because he had a spare. I was in shock, I’ve never experienced customer service like it. Promote this man or something, his service was so good that I’m sitting on google reviewing him, and that’s saying something. If I could give six starts I would

Great place very helpful

Went there with a friend so my experience was great. Just did some window shopping but did find some stuff I need this weekend for a project.

Friendliest AutoZone I have been too. Great bunch of staff. It can be a bit slow sometimes with all the customers but they are A+.

Top notch employees are awesome

Just leaving my first trip to the auto parts store and they were so, so helpful!

I love this place the maplewood store is the best the people there are great and when they dont know something the make up for it with great customer service. I however think autozone company in general should be giving more repair details and options for customers when it comes to how tos when fixing a car

Competitive prices & most parts in stock

The service here tonight was excellent as I had to make multiple purchases to repair my vehicle it was extremely cold and the young lady who helped me was very nice in being able to go out to my car and run diagnostic it help me figure out exactly what I needed to do to repair it thank you very much

This is a great place to go ask some questions and they will help you if they can with car parts

The staff member who helped me was very nice and helpful. He helped me find why my car decided not to start and printed out the report so I know what needs to be fixed.

Very nice and friendly staffs. The wait might be a little longer due to the demands of the time, but they are always willing to help.

Will never step foot I this store again and I suggest you do the same. The manager is awful! She wont even give her name.. she will NOT RESOLVE ANY ISSUES SHE WALKS AWAY AND IGNORES YOU! I REPEAT IGNORES YOU TO HELP OTHERS! I STOOD there for 15 min Before I got my phone out and called the district manager to finish what was a VERY EASY REQUEST FOR ANY ONE WITH A LITTLE COMMON SENSE!

Didnt have the item i needed

Nice place.. needs an iron and board for clothing

Exceptional quality of customer service thank you to the 2 gentleman who helped me with a over heated vehicle. I cant Express my gratitude enough for your kindness I once again believe in humanity...

Got the job done and steered in the right place to get the security lugs off my tires

If you need a part for your car youll find it here. Pretty good prices too.

Excellent service! Friendly and knowledgeable staff!

Good place to get car parts if you need them and then some that you dont

Michael was amazing with my chatty kid. Very helpful finding the party I needed, too.

Friendly people to get you on your way.

Autozone! Your employees here are lacking of experience and skills.First, I walked in and waited for the employees guy to finished his conversation with the others guy which is not a customer. They were talking around and doesn’t care about me who been wanting there.Second, i asked for gear oil for my manual transmission, the guy told me to go get transmission oil which he referred to automotive transmission oils. I still worry about the auto parts that I bought today, if isn’t fit my car.Autozone, you, have issues on your hiring system. My recommendation is put communication classes and customer service class on your qualifications list.

Many parts that Im looking for all here 👍👍👍👍

Great customer service. Quick stop, quick assistance.

Nice people had a good experience with the staff there will shop there again

The store is always clean and in order. The staff are very helpful and friendly.

Ive revised my review after the Manager successfully resolved the previous issue. This review can potientially go up in the near future.

I love this place. I spent way too much money here.

Friendly workers

Ample parking, convenient, plenty of staff to help customers. Fast!!!

Shady...Sent my wife to get oil for her old Saturn. I wasnt sure the weight, but figured Autozone could look it up. I told her to ask the clerk to look up what kind to get, and then to get standard oil with the cheapest filter. So that is what she asked for.She came home with 3 quarts of synthetic + high mileage oil and the most expensive oil filter they sell. Literally sold her not enough of the most expensive stuff they could.Went back and returned our $40 purchase, went to OReilly and got the right amount, of what we asked for, for less than $25.Autozone has lost my business trying to take my wife for a ride.

Easy to walk in and out of with parts you need.

Great customer service and often discounts when ordering online to pick up in local store. Can also shop in stock parts for your local store to pickup in person same day and still get the online discount.

I stop here when its on the way from the gym if I need anything. Staff is friendly and always greets me when I enter.

Most helpful service out of all the auto stores that I called.

It is never too busy and the fellows who work there are helpful

I needed new brakes and rotors. Heard metal-on-metal noises. I called and worker found them quickly and held them up front for me. I came into the store 20mins later and a gentleman helped me with the purchase. Short-simple- easy deal. The gentleman was polite, professional and courteous. Excited to go back to the garage to fix and get this issue resolved. The issue came after installing the parts. New brake pads, rotors and bushings were installed. The metal-on-metal noise disappeared, however the new issue was when I stepped on the brakes, it would pulsate. Enough where I can feel it on the wheel. I bled the brakes TWICE with new brake fluid and it still kept pulsating. Next day, I called Honda Dealership in Whitebear Lake and they suggested I re-install everything to ensure I put everything in correctly. I did and it still was pulsating. A week goes by and I take my car in for service at the Honda dealership. The tech takes my car for a drive and he feels the pulsating and confirmed the change of pads, bushings, rotors and bleeding the brakes should have solved the issue, but it didnt. He then proposed that even though the rotors were new, they might be warped. Their proposal is to shave it to see if that will stop the pulsating. After 1 hr, the shave resolved the the pulsating issue. I pay $119 and head home. So..... I bought new brake pads, new rotors, new bushing, brake fluid and service from Honda ALL because the brand new rotors were a defect and were warped. I almost made the return to get new rotors, however after spending 2 days trying to figure this out and feeling like I lost time with my family and my original plans, I was willing to just get it done and over with quickly. Also, one of the screws for a brand new bushing was flat. It had no teeth so I had to return it. The store on Whitebear did not have it so I had to go to another Autozone to get the part all because the screw was defective. Overall, service was great. Just the parts....depending on quality and price that YOU CHOOSE TO BUY....can be questionable in reference to quality.

Awesome customer service and so knowledgeable

Very friendly, helpful and knowledgeable staff. S

Rented a couple of tools the last few times I was in but I noticed the in one of the Store at Century Ave, the clerk used profanity while taking care of my order. I have heard this kind of talk in front of customers in the past in other auto part storesnot just AutoZone.

Excellent Customer Service

Best prices and quick service compared to the other large parts stores.

Everything was great, knew what I needed, and was in abd out quickly.

Worst customer service everrrrr...this chick was so rude she was yelling at me saying she couldnt help me find what i needed ....i needed to know what im talking about....i asked if there were anyone else with more experience and she was like ....she is not in the diy department......i asked for her for her name ....Ashley and she is the commercial manager there...hopefully someone look into this....i will never go back to an autozone store.....

The associate AARON was Very kind and helpful

I waited 2 days for my part and they order the wrong part, they did not even apologize. Now I have to wait again and obviously I will go to another place.

Helpful and good prices...