Adam Bazille is amazing! He delivers the best customer service experience and makes the purchase of a vehicle painless and quick!

Our salesperson, Chris Little, was so professional, enthusiastic and knowledgeable, he made the whole buying process fun. He always responded to our questions quickly (even when it was his day off). He really knew the vehicle inside and out and was always eager to answer our questions. Best car buying experience we have ever had.

Pedro and Rob are absolutely AMAZING to work with! They got me in a car and financed in just a couple hours and I couldn’t be more pleased!

Adam was very good at letting us know what was available and presenting us with options. Rob did a good job as well, explaining all parts of the finance part and explaining the different options to protect the car. We were never pressured into anything and were given plenty of time to make the choices that we wanted. A couple times I said, sorry for being so picky, but the response was, youre spending a lot of money, you have the right to be picky.

They quickly diagnose the problem and made the necessary repairs in a timely manner.

Although Kline Nissan is a busy dealership, my vehicle was checked in right away. I wanted a particular service for my vehicle that required a bit of research. Tristan took care of this and I was provided with the needed information.

Ivan was ready for me when I walked in the door for my ‘21 Rogue’s 5,000 mile check.Battery had to be replaced. Returned the next afternoon when it was replaced in 50 minutes. I Always have a pleasant chat with your manager.

Great staff and friendly. Fast service and they understand every situation for your needs to be met regarding to your vehicle.

I love that everyone knows who I am and am when I arrive and am treated like Im part of their family and always with respect. I have been getting my vehicles from Nissan for so long and I cant think of ever going anywhere else. Their sales staff and service staff are second to none. Its always a great experience! Tristen Feeney, Service Coordinator, is just the best.

Chris was fantastic! I had Fast and friendly service. I was supposed to come on a Saturday and did a surprise Friday visit. He had me in and out within 3 hours. I got into the vehicle that I wanted and love it!

Tony went above and beyond to get me the car I wanted. Rob was able to find a better interest rate for the loan as well, 2.09%. My bank only came up with 2.49. I appreciate all their work to make it a very pleasant experience.

Chis Little is hands down the best!! Came in a few weeks prior to purchasing a new vehicle and was feeling unsure on what to do with the situation that I was in with my vehicle. Chris went above and beyond to make sure that I was making the best decision and made the car trading in / buying process so smooth and easy!! He was very informative, friendly and helpful!! I highly recommend Chris!!

My sales person Josh Emerick was great. Patient, worked with me during the process and found just the right car. Rob Hermann the finance manager was also outstanding. I used to buy new cars every 3-4 years and Rob is the only finance manager I actually liked. I’d definitely recommend both to anyone interested in buying a Nissan.

This time Ivan was my contact. He answered my husbands questions concerning tires. Ivan measured the depth of the tires. Very knowledgeable.

First time at Kline. Staff was very friendly, helpful and professional. Tristan ensured that only the necessary items of the 15k mile check-up would be accomplished. He thourghly explained my options and the cost of each service item. I will definitely use Kline again in the future.

Were able to fix issues with my vehicle that I thought were serious but werent. Great service.

Adam was very knowledgeable regarding all of the LEAF models. Additionally, he was excellent in helping us find the right model year for our needs.

Quick and efficient with no pressure on me to buy a vehicle. They were very fair with my trade as well. I left in a new vehicle feeling that I got a great deal on a new car... because I did. Great follow through and follow up after the sale.

Our salesman was very helpful finding the car we wanted.

Tony was amazing. He was personable and friendly and met my needs completely. He even went above and beyond to drive my vehicle home so that I didnt have to come back. He followed up with a phone call as well. Very professional.

Kline Nissan is amazing. The work is always performed on time and the personnel are all amazing, friendly and informative! Tristan rocks!

Staff was extremely friendly and helpful. Waiting area was clean and the refreshments are back out. Prices for an oil change are very reasonable especially from a dealer. Will be back.

While my truck was in for repair I was impressed with the multiple updates I recieved for the week it was in for repair. I am definitely satisfied with Ivans communication.

Bought a car today from Kline Nissan and the people are amazing. Great Customer Service. 👌

Juan Guzman is the absolute best! Juan is so friendly and responsive. I have worked with him through several lease transitions and each time he makes the process easier and more efficient. Thank you Juan!

Adam Bazille was very professional and helpful in helping me purchase a new LEAF. He was able to provide me with a lot of information because he owns the same car.

Thanks to Nissan Service department. A fine job of helping me maintain my car. I appreciate the personal attentive service. My advisor, Ivan, knows my car and recommends what is needed for the amount of miles on my Juke. It is comforting to have that help!

Tristan Feeney was very professional and knowledgeable, he explained everything thoroughly.

We traveled 80 miles to buy at Klein Nissan. Our town has a Nissan dealer but does not have a viable supply of Nissan Leafs. We didnt know what to expect at Klein. Klein had a large supply of Leafs. They sell the most Leafs in our state. When we got there we were very happy with the considerate care that we received. The salesperson was extremely knowledgeable. He answered all of our questions and gave us step-by-step instructions and information about the car and all of the accessories and capabilities. We are very happy with the car. We will definitely recommend Klein Nissan to everyone.

Always the best experience. Taken care of every time.

Alexis was absolutely the best with taking care of me for the oil change. She was so kind, sincere and friendly. She made the process so easy and made sure to have my car washed. You have an awesome employee!! Thank you!!

Kline Nissan was great to work with, they were quick to respond to my test drive request and once we were there they made sure we got a fair trade in value and didn’t leave without our new SUV. Ask to work with Pedro! He is kind and personable and will make sure you are well taken care of!

Prompt, courteous service. I was very happy overall and will be back.

Mostly worked with the parts department, and they are always very friendly and helpful.

Chris at Kline is hands down the best sales person I have ever met. He’s extremely nice, thoughtful, and informative. There’s absolutely no pressure at all, and he made the whole buying process fun! If you ever go to Kline, just ask for Chris!

Made appointment to see used car and they had car being detailed at my appointment time and then sold car to walk-in. 🤨 May karma bite this dealership in the a$$ .

Really appreciate the friendly service reps. And they keep you posted on progress of any repairs.

Fast, good info from service department. Repaired my car in one day, major repair as I needed to keep driving to a 4 hour destination! They got me going and I will buy a car from them due to service!

Had my 2015 Rogue in for service. The service agent kept me apprised of the progress and also let me know of a minor issue that was the reason for a rattling I had been hearing recently (in my sunroof, but was for bolts on the heat shield on the bottom of the car...go figure) and got that fixed. I was in and out in 2 hrs given that minor work plus the oil change and tire rotation. Very reasonable time.Given the Covid-era is still ongoing - theyve designed their waiting area well as I have always felt like I have ample room to spread out to do work or read while I wait. Good dealership to deal with when purchasing as well.

Adam was hands down the absolute best to work with . He made the process seamless. Would highly recommend!

If youre looking for an Nissan Leaf, Adam is a great resource!

Brett was awesome. He was very helpful with resolving a title issue.

The service was great! I went in for an oil change and a tire rotation. I was in and out within 45 minutes. I wasnt pressured at all to have additional services done to my vehicle. Best of all I was able to bring along my dog Vinny to hang out with while I waited!

I bought my versa here. Very friendly staff and servicing is always very convenient. Pricing for service is a little spendy but thats to be expected with dealerships nowadays. The lobby is nice for waiting in however as they have plenty of snacks and drinks. Always feel relaxed in the lobby. Good selection of cars too and salesmen arent too pushy

I have a “flat tire see dealer” light on and it was not being looked at. The light was still on when I went to get my car after the car was serviced. Nothing was mentioned if I need a tire repair or replace.

Great team to work with they were quick and knowledgeable about the vehicle. They took the time to break down the price and give a tour of the different departments to address any needs I might have related to the vehicle. I most also mention there was no pressure, and they made sure both the vehicles of interest was made available for an immediate test drive on my arrival.If you are looking for a vehicle I would definitely recommend giving this dealer a try.

Chris was fantastic at helping us find the right vehicle. The service department is efficient and courteous. All around great place

My sales guy, Juan, was great. He went above and beyond to find the vehicle I wanted and communicated with me through the whole process. Everyone I interacted with was great!

Josh was great! He helped me find the perfect car.

Had a great experience! We were greeted by a salesman (Adam) immediately and found a car we liked and that fit our needs.

Joshua was knowledgeable and very patient. Made sure I was happy with my purchase. Had the best experience

My two issues turned out to be easily fixed. The job was completed a short period of time and the cost was fair.

Tristan is a great service advisor. I trust him and the work done a Kline - that is a big deal. The facility is clean and has a good work area while waiting for completion of service.

Ivan and all are fantastic at Kline, just a Great group! Please stay as you have been!

Mya Moua was our sales rep. She did a wonderful job helping us out during our first purchase of a Nissan NV200 that we came back in 2 weeks later to have her help us again with the Nissan Kicks. She made our experience a pleasant one.

The salesman did a good job

I currently drive a Nissan sedan. Nissan designs cars that are not compatible with any OBD2. There was a couple of check engine lights in the past. Everytime, I tried to go to local auto shops to read the code, it will not work. I had to take my car to the dealer to do the diagnosis for $90-150. This week I went to Kline Nissan Maplewood because of engine overheating. The service advisor I worked with took my key at noon, he did not get back to me until 22 hours later. During the wait, I texted, called his direct phone number to leave message, called the shop phone number to leave message at 2 hours apart but I only got dead silence. I went back to the dealer before it close that day to learn that they want to keep it overnight to investigate more. The service advisor went home at 3.30. He did not asked anyone to inform me anything. He did not think 22 hours of dead silence despite 3 attempts to get any update call for an apology until I had to yelled at him. I am pretty sure what I experience was not standard of practice at Nissan. Which is a deal breaker. The name of the service advisor is William Sobania.

Experience is fine. get charged $150-$300 for every oil change based on their mileage recommendations probably a pretty good scam.

Had to have warrented part replaced. Dana Pearson handled it quickly and professionally.

Chademo not post that it is disconnected

Very nice people, super fast service. Not expensive. Atmosphere while you wait is great. Highly recommend!

Friendly people. The sales guy, Josh Emerick was super customer friend and clearly answered all of my questions. 5 ***** to him.

Ryan was awesome and on top of things. Tristan helped out as well. Awesome service.

This place is a scam... I called on a Thursday night about a van talked to a salesperson they told me all about the van. I take 5 kids in car seats at 730 am to be there by 9 when they open to test drive and buy a new van. I call them at 901 at the gas station to ask them to pull it up, only to find out they have it listed on their website but its not really there, they did a dealer trade and its sold but not even one the lot although they are advertising for it... Waited 96 hours and its still on their website....

Exceptional customer service by Pedro and Brett and they stand behind the Kline name. They dont stop working for you just because the sale is final and you have signed on the dotted line. Your satisfaction is of the utmost importance. We highly recommend.

Bought my first car, 2020 Nissan Sentra s from here & I love it. Thanks to Mya who made it all easy & super fast service. She was very professional and very pleasant. I loved how friendly and nice she was. Despite how busy she was, even offered to take my pic by my new car and went out of her way to send It to me with a congratulation note, letting me know If I have any questions I can reach out to her. That showed me how considerate & reliable Nissan Car dealers are with their customers. Highly recommend! 5 ⭐️

The sales lady mya was great, she listened to me, answered all my questions and was very polite when I was changing my mind. She’s great

Ask for Pedro Cruz - he’s terrific to work with! Great team at Kline Nissan Maplewood 💯

Employees and not knowledge about vehicles they are selling.

I had a nail in my new 2021 Nissan Rogue tire and needed a new tire. I took my car in to Kline Nissan on Monday July 12th to get a new tire. Originally I was told a couple hours and I would be on my way. No tires anywhere in Minnesota. Closest tires are in Chicago so now it wont be fixed until Thursday.

Friendly and efficient! No surprises

Ivan and Brian are great guys and they know what they are doing. Could you please tell them that Cherilyn said keep up the good work. Every time that I come in there everyone has a smile on their face and are so energetic. When there is an issue with my car it is explained to me and never just done and I have to pay. Have a very Blessed Day! Thank you for allowing me to do a survey.

Oil change & tire rotationquick - friendly (always) I travel 30 minutes for their service rather than going to anyone closer to me

Oil change and tire rotation. I was treated as a valued customer and I had courteious and professional service.

Was treated as a valued customer!!

Great customer service.

I was in for tires services and this happen. I went back and no one want to help me or take responsibility of it. never go back again. I want to talk manager of store who can make this right. I called manager so many times a day but never get a chance to talk to her and never call me back.

During a pandemic public places are not ideal to stay at for a prolonged period of time. I appreciated the chair outside to sit in while I waited for my vehicle. As I waited, I watched numerous employees walk by me with their face masks around their chins. This was happening inside as well. All but one employee was wearing their mask around their chin. I work in healthcare and value face masks during a pandemic in which the virus is spread through the air. It defeats the purpose of a perfectly good mask of it is not worn appropriately. I understand people have various viewpoints on the topic but consider your customers. They are likely on a spectrum of beliefs and you need to play your PR cards right. I was horribly disappointed by the employees behavior and would have spoken to a manager but didn’t want to spend time inside at risk since many were unmasked. Here is my advice: take 5 minutes and observe your employees and their behaviors. There is so much more you can learn that way (from the eye of the customer) versus sitting in your office.

I had an unplanned issue with my 2018 Nissan Rogue’s performance while I was on vacation and had it towed to Kline Nissan (the closest Nissan dealership to that location) for warranty work. Tristan was incredibly helpful! He and his team identified not only the root cause of the issue I was experiencing, but also an issue I wasn’t yet aware of and a factory recall advisory - and got it all fixed within a day. I felt his communication was excellent and appreciated how quickly the issues were resolved.

Adam Bazille is the best!

We highly recommend Kline Nissan because every time we walked in the door we were greeted by friendly, smiling faces. Our sales person, Mya Moua, was easy to work with. She was knowledgeable and if she didnt know the answer, was quick to find it. Her manager, Liz, was very flexible and easy to work with our requests. We had some questions for the parts department and service and they also were friendly and knowledgeable. No one was high-pressured and it was a great experience to buy our new Nissan Frontier. Thank you . Joan and Michael Bethke

Prompt communication, willingness to reasonably negotiate, friendly

Great vehicle purchasing experience! Juan Guzman is the man! Thanks for making the buying process so easy!

When I called to schedule the recall service, I was told it would take about an hour, so I built my day around that, with a little buffer. When I arrived, I was told that work takes 1.5-1.75 hours. It took just over 1.5 hours before Dana came and got me.Usually, the estimate is good. Not sure why this was a problem, but it required changes to my schedule due to the incorrect estimate originally.

I recently exchanged my Honda lease and purchased a used vehicle at Kline Nissan. Turns out they never made me aware of a “Lease Disposition” fee that Honda would likely charge me. I didn’t know until my Honda account went passed due. $400 was the disposition fee which I in turn had to pay out of pocket. I was led to believe that Kline was working on it internally only to call today and find out that they were just going to never address the issue. Had I not called, my Honda account would have dinged my credit. Shame on Kline Nissan for not at least warning me of such a fee. I know this is not their first lease exchange rodeo, so why was I kept in the dark? Never coming here again.

This was my third time leasing with Kline Nissan and my experience is always wonderful! The entire process is smooth and easy (which is hard to say in this industry). Chris Little is the BEST in the business. Not only is he professional but hes kind, truly cares and is real. Hes become a friend to my family and that is incredibly important to maintain future business for the dealership. I just cant say enough amazing things about Chris and the Kline staff! Thank you!

We brought in our 2012 LEAF for a brake job and tire rotation. Tristan was great. Professional and courteous. He called to give us a quote, and when we picked up the car, the cost was less than the quote because they could reuse the brake pads. I appreciated that they kept their social distance, so it was comfortable to be there. We are big fans of Kline Nissan.

I was in town for the weekend from Colorado. I was wanting to head back to Colorado on Monday and Tristan was understanding to my situation. He worked with me to get me in so that I could get on the road. He was honest about timing and communicated very well. Highly recommend to all my family and friends in Minnesota

Pedro helped me find the best SUV for me with all the options that I wanted and with 0% financing and explained the benefits of the purchase and how to operate the tech features.

Tristan in the servicing department took great care of me from start to finish. I called as soon as the shop opened and he got my car in and before I knew it it was done! Tristan kept me informed every step of the way. Aaron Bertsinger who was my sales person when I purchased my vehicle also made sure to follow up with me and communicate with Tristan what 30k mile inspections were needed. I had my car delivered back to my place by the afternoon which was much appreciated. I could not think of anything else that would have gone better! Thank you all!

The team work was in unison. They worked well together to find a solution for my needs. Extremely satisfied.

Kline Nissan has the BEST customer care waiting area. I used to pace until my vehicle was done. Now, I hardly realize the passing of time. Ivan kept me posted about my car via text and let me know as soon as it was done.

I have worked with multiple people in the service department, but I always like to personally work with Ivan, he is always professional, goes beyond my expectations when it comes to service work for my car. I can definitely trust his judgment!

The Service department is awesome! I was able to get an appointment quickly, I received a very nice loaner vehicle, I was given consistent updates on my car throughout the day, service was quick, and I was treated with such respect. Thank you Tristan and rest of the Service department! Im so glad Ill be able to drive my car for many more years now.

Great service today, I miss the coffee and snacks that they used to set out, but COVID prevents that now.

I experienced great service from the time I entered the show room. The parts department had the bracket I needed for my 2014 Nissan Rogue. The Service department was efficient in installing it immediately.Warning, parking is limited. I parked in the back and found myself blocked in. Had to go in reverse a long way to exit!

Bought my car here a few months ago. The sales crew was OK, seemed a little rushed. Just came in for my first servicing appointment. The man who helped me was super nice. Even gave me a free cars wash. Recommend this place for serving if nothing else at the least!!!

Everyone made the process as simple and quick as possible with still giving me all the information I needed. Christian was so much fun, energetic and knowledgeable he made the whole experience of buying a new car enjoyable.

Tristan was great! Excellent communication and helpful. The problem with the car has returned, but he told me that could possibly happen and they will fix it.Kline has been great at every turn.

Had a problem with my sunroof not operating correctly & was out of warranty by 300 miles & 11 months. Nissan approved covering 90%.Ivan, the service rep at Kline & Steve the technician were fantastic in coordinating the repair & should be commended. The cost ended up being less than projected. The only reason for the 8 rating, is this is the third issue with my Rogue, so the quality of the vehicle itself not the best