Went into the Manchester location a few weeks ago to add 2 lines to my phone plan for my children. Was helped by a woman who didnt know what she was doing and a boss who after about an hour and a half of waiting, decided to help her after about 10 customers walked out. My children were given their new phones and told to call the store if we needed anything. Long behold, my kids phones were not activated. After working 98 hours one week and my mother having surgery, I called the store to explain my problem. I spoke with a beautiful young lady named Luna. I had waited a few weeks to call down but Luna could hear my frustration. π She told me come on down. When I got there, not only did this amazing lady go above and beyond to fix my issues, she called her boss Jason at home immediately to explain the situation. Together, they fixed my family account. While my boys, mother and myself waited, we watched as Luna fixed EVERY customers issue that came through the door. ALONE. Where as 2 people couldnt get it right the first time. I had to take moment to give a big THANK YOU to Luna especially and Jason for great customer service. Luna deserves a raise and she DEFINITELY should be given the position as manager.Gratefully,Model Kellie J.
Ms Luna made buying a new phone way easier then I thought. My old 3g phone is out the door and in with my new phone. Thank you.
Absolutely love Ms luna she was so helpful when I went there she helped me get a new phone cause my old phone was stolen from.the rehab center, Im very thankful for people like her in this world.
George at Maplewood Boost mobile store was a great help today. Installed new sim card, and put the phone case back together after I managed to break it! Thanks so much.
The new manager or worker Luna is very polite and has very good knowledge when it comes to these phones I can also count on Luna to send my payment through when I come down and pay my phone bill she was very helpful to me I really like her personality and I will I would recommend her to this about anybody and I have recommended her to a lot of people
That new white boy in there dont know what he doinv he told me he dont know how to troubleshoot my phone I just left and that lady Luna fixed it in seconds I told her Im leave a review just for her
Great experience and very friendly, helpful service from Luke at this Maplewood location. Thanks again!
Great customer service from Miss Luna.She went above and beyond to help my with my phone..She even offered the hot spot to me..I love using it in my car and my grandkids love it when they need internet for their tablets..Thank you Miss Luna for all you have done for me..You make people want to come to this store.
Luna was awesome. Helpful and funny the whole time.
Luna was the biggest help, definitely recommending people to her
I went to a different Boost Mobile store in south-west county and was kind of ignored by the agent so I left and tried the Maplewood location. The difference in service was night and day. I was assisted by Chartroose F and she was an absolute LEGEND. She was incredibly friendly and helpful and knowledgeable about her products and services despite being used to working at a different location. She greeted everyone else who entered the store while helping me and no one was ignored or left unhelped even as she was helping me activate and set up my new Moto G Stylus 5G. She expertly applied my screen protector (which already saved my phones screen a few hours later π ). She made my phone buying experience so effortless and enjoyable. I cannot recommend her enough for all your boost mobile needs!
A nice lady and a nice gentleman helped me there. Thanks
I always like coming here they are helpful
Miss Luna thank you for my hotspot β€οΈ
Employee saved my life my phone had died she fixed it
Great customer service, solved my issue after so many reps where unable to help over the phone.
Great tech support fixed my new phone that the Boost on Bayless didnt do right when I bought the phone
The manager is so knowledgeable and offers excellent customer service
Nice, newer phones on a regular. Jason,at the Manchester store very good customer skills.
Lousy service representative.
Very helpful service but I was concerned that the worker wasnt wearing a mask.
Got everything setup ina few minutes and was able to walk out satisfied.
Switched from att and service is better and cheaper. If go ask for Desiree burris and phone styles 6 is better the. My Samsung note 10 pluiswill about live
Ive been with boost since 2002, never had any problems. Their services and price fits my budget. ONE HAPPY LOYAL CUSTOMERSπ
I love my phone plan.Jason is very knowledgeable about what to do to fix any problems that l encounter.
They lady working today was very helpful and informative. Set up the phone and kept my old number from a different carrier. She did it all promptly and with a very positive attitude.
Ana was able to direct me to a phone and an a plan within my budget. She is awesome, and I would highly recommend her. Her knowledge and customer service was outstanding. I love my phone and the outstanding service I received.
Jason is the best helped before the sale and after really nice guy
Excellent customer service!
Great but you have to patience he has new employees!
Went in to pay a bill for a friend and they were very helpful. It was a easy transaction
Service was great
Personally my favorite boost location nvr have a problem there
Best organization, and experience as business model in the world mobile services. &. A positive provider of the people, and there quality is ; ***** !!!
Brandon did an amazing job helping me with everything I needed.
I really like Boost Mobile! Always friendly and knowledgeable staff at all of the locations.
Great! Ever since I got my first phone with them I have had great service so I might upgrade on my plan!
One of the better locations for service
Donβt go into this place. On June 30,2018 the Boost Mobile Rep. wrote down my debit card information and used it to buy items online from a athletic store worth $98.10 and he used the info to buy $150.00 worth of stuff from Boost Mobile.
Over charging people for phones.Never going here again
Always answers my questions accurately and very helpful
Helpful
Nice fast phone. Finally
My favorite phone store
4 phones for $100 !
Friendly and cute staff
Boost Mobile.
Professional