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Public Storage
1315 Cope Ave E, Maplewood, MN 55109, United States
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Public Storage
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BK
Review №1

Tom was very knowledgeable and helpful to me in acquiring a storage unit. He went above and beyond to assign the perfect unit for me. I highly recommend working with Tom at Public Storage-Cope Ave, Maplewood, MN for your storage needs.

Ni
Review №2

8 to 5. Nice new facility. Wifi enabled as well. Great if you want a heated storage

Re
Review №3

Lori and Mary were wonderful! They explained the process very well and were so flexible helping me rent a 2nd unit when we couldnt get our truck load into the first unit we rented.The new facilities are very clean and convenient, though it can be tricky getting the largest size rental truck into the loading and unloading area due to the turns and other people parking like idiots.

Be
Review №4

I had an awesome and pleasant experience with this location! Lori is nice and very helpful with figuring out exactly what I needed. I would recommend this place to anyone looking for storage.

Ja
Review №5

I had a great experience using their first floor unit, it had a higher ceiling then I thought it would. The sales people are easy to talk to and explained how to use the app. Also the App to open the door was awesome for having a friend help with another vehicle.

Ro
Review №6

Great customer service!! Lori explained everything in detailed and was courteous and very professional. Very happy to have found this storage place. Clean and safe.

M
Review №7

Lori was very helpful and pleasant to speak with. Service with a smile!! Customer service excellence!!

Ro
Review №8

Tuesday the 8th of June, I was inquiring about storage units. I talk with Nancy and this other gal Lori which said she was the property manager and she was there to tie up some loose ends on her day off. Between Nancy and Lori I was pleased with there answers and showed me around the facility. Nancy was very helpful, and Lori was hilarious, with me being prior military I liked her since of humor. I will be looking forward to doing business with you all in the future. Thank you for your time.

Jo
Review №9

Nancy has been a great person she very knowledgeable at her job thank you .

Dr
Review №10

Nancy is so out going and even with a bad leg she still made it quick and easy i did a move in one day thanks to hsr being so fast and she was so nice.

Gi
Review №11

UPDATEI ended up paying the fee to avoid collections. A manager called me and refunded the amount. Two weeks later I get a call from a collections agency saying I have a debt with Public Storage-————————-I was charged a random fee a week after I signed up, contacted the company and was never given an answer as to why.I also closed my account at the end of the month and, according to the customer service line, the branch manager did not complete a walk through and close my account. This resulted in an additional month of fees. I have been calling for 3 weeks and continue to get the run around.Also there are only a handful of parking spots inside. During the afternoon and weekends I was never able to find a parking spot without waiting 15-20 minutesAvoid at all costs

Br
Review №12

Easy breasy!! Lori was awesome. From start to finish. I called on another public storage facility in forest lake and they told me no Public Storage offers the $1 first month promotion. Well sure enough Maplewood public storage does! And Lori was helpful with getting me the best deal possible. Thank you for making a stressful move situation a little bit easier.Special shout out to Desiree as well! She made leaving a breeze!

Ki
Review №13

The people at Public Storage has been great. Tom was very kind and helpful to accommodate our needs. Their facility is also very clean and secure. I would highly recommend the company and this location to anyone who needs storage.

Kr
Review №14

Very convenient. I love the drive in option. Always clean and feels safe.

De
Review №15

The manager Laura was very professional and friendly. Facility is very secure and clean. Any question that I had was answered without feeling like I was a bother. I even received a notification that I did not have a lock on my storage unit which made me feel like if my belongings were there yet they would be safe. Top notch one of the best storage places I’ve used.

Pa
Review №16

Tom was exceptional in orientation to storage facility enrollment process. This was a seamless transaction. Thank you Tom

Sa
Review №17

Love this location but even more love the wonderful upbeat attitude Laura Alvarez gives to each one of her customers. Definitely make sure you ask for her if you visit this location.

li
Review №18

Laura helped me getting all of my stuff safely and promptly in right away, more than helpful and super friendly, made my day even better!!:)) thanks you so much and I am happy to be storing with you!

Mi
Review №19

We had bought a locker on the auction site and when we showed up to claim it we were greeted by Nancy &Jeanette who were great with helping us out with everything we needed. Thanks Gals

Ph
Review №20

Super friendly staff (Laura) and incredibly clean and well maintained facilities!! Easy access and great location. I’d store all my valuables here if I actually had any.

Za
Review №21

I stopped in with my Mom last week to help her get a unit and Laura was able to help make the process smooth and easy and the property was nice and clean.

Sa
Review №22

Laura is the manager and she rocks! Best customer service ever! Love public Storage!

Kr
Review №23

Clean with easy access. Would use again

Ty
Review №24

Had a great experience. Thank you. I would recommend.

Ri
Review №25

Tom was excellent. Best service provider that I encountered in the past unit

Ke
Review №26

Very helpful staff. Rented a unit inside of 10 minutes. Units are spotless.

Su
Review №27

Laura was extremely helpful and was really great about walking me through their rental process and what I would need size wise she was patient and able to answer all of my questions.

Ka
Review №28

Nancy from White Bear location filling in today was wonderful and extremely helpful today. Fun to see a friendly face from the past.

Is
Review №29

This storage facility is way different than your average storage space. You drive right in using your phone to unlock the garage and it’s warm so in the winter you don’t have to deal with being outside. Everything is clean and secure and the prices are super low for how nice the facility is. Staff was really nice in setting it up and you can come and go whenever without having to talk to anyone which I enjoy.

Al
Review №30

Laura Alvarez is amazing. Next time you get a chance to visit this location ask for her.

Kr
Review №31

Great storage facility!! Never a problem in over a year weve been there. Always clean and friendly, helpful staff. There seems to always be a problem with the elevator but it is used quite frequently by everyone. They call in the repair crew immediately and it is fixed soon after. Bathrooms are sanitary and stocked be and water is offered also. Carts are provided for maneuvering your things up or down the elevator and are kept neat. The one thing I would like to see is a place to recycle boxes you dont need, a place for small trash items such as one plastic bag of the items brought to drink or snack on. Maybe a place to donate some furniture or tables etc. that someone else might need. Perhaps a board to post a notice that such items are available. Just a possible idea to try out.

Jo
Review №32

Good customer service very clean. Good lighting

P
Review №33

Manager laura was very helpful and professional. An clean and secure place, definitely recommend.

Cr
Review №34

Laura was very helpful in helping us get our unit secured

Ky
Review №35

Tom worked with me to get the best deal on a great locker!

My
Review №36

Lori is very helpful and the establishment is very clean...

Ni
Review №37

Got trapped inside after hours for over 2 hours had to call police to be let out. The previous owners of the building would have never let that happen.

Lo
Review №38

Rented the 10x10 storage space online with the online deal, price was very affordable and the front desk lady was amazingly helpful when I got there to assist me with any issues.

Al
Review №39

New building, climate controlled air, and helpful staff. Thats the Trinity of upscale storage facilities. This is the only storage outfit that I recommend to people living in the north metro.I guess they have other locations around town, too. Those are probably also top notch.

Ga
Review №40

Thank you so much to Laura! Very helpful, got everything done smoothly!

Al
Review №41

I love feeling that my belongings are actually secure in their facility! I have had things stolen from another facility with outdoor storage. Beyond is very clean you can smell the cleanliness everytime you arrive. They do everything to make sure your things are safe and stay clean and bug free. It is mostly staffed and there is an extensive camera recording system. I had somethings in there for a year and pulled it out after getting it home realized there was no dirt to spider webs and almost non existent dust! We have been here for going on 3 years and couldnt be happier.

Te
Review №42

Beyond Self Storage has provided excellent customer service for myself and family. This establishment is very professional and has been very helpful with my storage needs. Tony is great to work with and very resourceful! 10/10 highly recommend!

pa
Review №43

I came to this place bc it was one of the better places and I was trying to get away from public storage. Without notice public storage had bought out the company and now Im back to square one. I see now that ps is trying to monopolize all these other places. Will have to yet again take my stuff put elsewhere. BS imo.

Be
Review №44

My experiences with this company have been very timely and pleasant. It’s the best storage company I have ever used in the twin city. The staff there is very efficient and nice. Very clean and orderly.

Ad
Review №45

They were very friendly. Great experience .thank you.

Ki
Review №46

I recently needed to rent a storage unit and decided to check this place out. Paul, has been amazing and very helpful. He is always offering us beverages and asks us if we need any assistance with moving anything. This place is very clean, smells nice, has drive in access, and carts right off the elevator to carry your stuff up. Ive never seen a storage unit that is so nice, clean and has great employees, like Paul to assist. I will be recommending this place to everyone.

Jo
Review №47

I have had a very positive experience with Beyond Self Storage. The set-up was easy and the staff friendly, answering questions, making suggestions. I am pleased with the space and how much I can put into that locker. It is clean, temp controlled, carts readily available, bathrooms clean. Easy and secure in and out of the building.

Ke
Review №48

Very clean always !! Staff is awesome ...especially Desiree!!! Thanks so much for guarding MY LIFE belongings !!!😀

Pe
Review №49

Amazing customer service. I came in and couldn’t find a cart and there was none. One of the lovely ladies went there went and found me one in a quick timely manner. I would recommend this storage facility to anyone looking. Also there prices are very reasonable and for a good amount of space. Also Paul was one of the most friendly people I have ever met. Thank you for all you do!!!!

ku
Review №50

Very nice,big and clean. Lots of different size rooms to choose from. The only drawback is some people are very rude and will stop and unload right in front of the elevators blocking everyone else. Some others will stop just inside the big garage door and stop so nobody else can get in.

Ja
Review №51

Overall as good as a Storage facility can be. REALLY clean and seems really secure. Working with Sophia was great, she made it easy and answered all the questions I had.

De
Review №52

I had a great experience, great customer service. Sophia was great to work with. Went over everything and was accommodating to what I was looking for. Thank you

Mi
Review №53

Had a great experience setting up a storage unit with Beyond Self Storage - EXCELLENT CUSTOMER EXPERIENCE. Thanks Tony for helping me out!

Br
Review №54

Very clean & safe. Paying is easy with accurate payments coming out of checking account. Helpful staff-very satisfied.

Ro
Review №55

These folks go Above AND Beyond. Cant say enough about their service. Very clean, affordable, friendly staff, many units in all sizes, great indoor climate controlled secure facility. They have the whole package. Highly recommended!

Do
Review №56

Newer facility. Drive in access. Staff was very helpful and courteous. They have an app that allows you to open and close the garage doors from your phone making access easy. No more remembering codes or losing access cards. Prices are fair with move in specials. Only down is they dont have 24 hour access.

Pa
Review №57

We are very pleased with Paul Lucero ..the manager and his staff for taking care of some property that we had forgot to put in storage or take out a storage fortunately they had the chairs that we were looking for and a couple other boxes of cooking supplies put away for us separate from everything else. We are very grateful that he had found them for us and we were able to get our things back.I think Paul was excited to see that we got our property back as we were. Even helped us out to the car with it. We truly appreciate the service that we received here. Thank you Paul

Al
Review №58

Super helpful and friendly staff! Sophia answered all my questions and made the whole process easy.

Ro
Review №59

Amazing service. Everyone is so kind and helpful! Definitely recommend!

Ka
Review №60

People are rude, its not kept clean like beyond storage and it dont smell good no more

J
Review №61

Best storage facility I have ever been to! Im so glad Im renting here and I got out of public storage!!! Great price! Great facility! Great friendly staff! It was so easy to move in! They even have karts and dollys to make the move that much easier!! Cant believe I even hesitated on switching! Cant wait till winter, I will be able to actually get in my unit! Yay!

Vi
Review №62

Great facility!!! The staff was very helpful and friendly! 10/10 would recommend.

An
Review №63

So im being removed from your facility because i stay here too long? And now cant access my belongings because you denied me access and only have until the end of the month but cant even access my belongings to do so this is how you treat your veterans i hope you sleep nice and comfortable every night

Lo
Review №64

Tony is very personable and professional to work with. Ive always had the feeling that they were going above and BEYOND expectations!

Al
Review №65

Had a wonderful experience. Everyone is so nice and respectful.

Ni
Review №66

Too many people not wearing masks. Super unsafe. Moving my stuff out asap because it is just endless.

Tr
Review №67

Great experience so far. Worth the money. Clean. Clean. Clean. Friendly helpful staff. So great 👍

Ye
Review №68

Great promotion this month

Br
Review №69

Clean and safe, also do regular critter checks...

Je
Review №70

Great facility! Very clean and the staff is wonderful!

Qu
Review №71

Clean and safe place to have your belongings

SI
Review №72

Welcome to unprofessional, ripoff, nonfunctional door(gate) ripoff free first month rent/half off first month or so, bloody hidden fees - AKA Beyond self Storage.beyond self storage proclaim themselves to be secure and clean but a good number fall short of how you would probably define these terms. Broken surveillance systems, Poor security vetting of visitorsbeyond self storage either through negligence or direct involvement, have played a part in theft of contents from lock-up units.although crooked beyond self storage have been known to cut padlocks to gain access or allow others to do so.Beyond self storage will sale( auction it) your stuff for an outrageous low price, thousands of dollars’ worth of content.Sometimes, they just turn a blind eye while units are rifled.You better off storing your stuffs at any U-Haul location.

Ly
Review №73

Moved out of an outdoor storage unit into the brand new beautiful Beyond Storage in Maplewood. Our outdoor unit price was going up, for the same size unit we not only got a brand new inside unit with heat and temperature control at Beyond Storage, but lots of extras and all at a much LOWER price.. What a great move! Everything you need is right there. Plenty of carts. Easy drive in and drive out. So glad we moved when we did, our outside unit flooded two weeks later when our 20 inch Spring snowfall melted in just a few days. Cant say enough about the great people and great facility. Its perfect for my small business inventory.

Ba
Review №74

Very convenient, automated entrance and exit, large carts for transporting items to unit. Several unit sizes. Manager was very helpful.

Me
Review №75

Property managers are kind & curteous and the place smells amazing! Always has carts ready for use and pulling in with your own access code makes loading and unloading a breeze. Highly recommend them.

Ji
Review №76

First class facility, and the staff are incredibly professional and helpful!

mi
Review №77

Great place.ive been renting.a year and a half.toni and Carlene.get the job.done straight professional.keep up the good work.l use to rent at public storage.but no more.

Ma
Review №78

Managers are very helpful and building is very clean and good temperature!

be
Review №79

Expensive but safe and clean.

An
Review №80

I have two storage units at Beyond Storage and must say that if it werent for Tony, it might be a different story. Tony has straightened out some of the paperwork mistakes that the other rental agents caused. I love the facility and its units, but wish the unloading area was longer and wider as moving vans, trucks/cars with trailers and other types of cargo carriers makes for some unique experiences in unloading your articles for storage.

st
Review №81

I had to make changes in my reservation at the last minute, and they came through for me. Great service.

Ma
Review №82

Cant say enough about Beyond Self Storage in Maplewood. The facility is spotless, the ease of access is fantastic, and the monthly rates are excellent. The staff is fantastic -- Tony is knowledgeable, friendly and professional. Thanks for a great experience!

De
Review №83

Clean and nice. Security cameras everywhere, bathrooms, indoor parking and constant temperature. Prices are very competitive if not better than some competition.

To
Review №84

I have rented 2 storage units. This is a drive in facility that is convenient and keeps you out of the bad weather. Emplyees are very helpful and friendly. I highly recommend Beyond Self Storage.

Pe
Review №85

Laura was awesome!

Sa
Review №86

Ms. Sabrina Capers my unit # **48 Account #****768referred you beginning October 2018Beyond Self Storage 1315 Cope Ave E.Maplewood,Mn 55109 gate hours 6am-10pmYou get the 1 month free for using this referral.And I get $50 off my rent so please accept the referralThe customer Service was very helpful. I was happy to get help from the women whom is the manager and the man they both were friendly and knowledgeable about the monthly bill. They where supportive and caring when I needed them to change my unit twice my first issue was the size of my unit I needed more space, the 2nd issue there was something unknown on the floor of the unit. I didnt want that unit as you agree to leave it how you found it. I was able to fit all of my belongings into the final of my choosing. I paid for 3 months ahead of time. I moved into the unit. I felt they did a good job as a team,I communicated with them on the phone and in person. I would use the Beyond Self Storage again.

Fe
Review №87

Great we are happy with the lady she help us. Excellent job.

D
Review №88

Clean and secure, as it should be for a storage facility. Staff was super helpful and great to deal with.

Ai
Review №89

I love these guys. Facility was beyond clean. Tony helped him-excellent.

Ju
Review №90

Tony was very responsive to all of my questions. Facility was clean.

Ka
Review №91

Staff was very pleasant, efficient and accommodating. Facility clean, secure and well maintained. Would use them again if needed.

De
Review №92

I went in nervous to leave my belongings after moving but they made me feel really safe and secure after looking at the units and talking more with staff

Pe
Review №93

Tony was great and easy to work with. He made the process very simple from start to finish.

jo
Review №94

Great place to store stuff, but this is the first storage company ive known to not pro-rate a return for moving out early in the month. Let alone they didnt move me out in theirsystem until i got an email saying i had a bill to pay. Sure looked like they were taking advantage of me.

Tr
Review №95

I called to see if they had a unit available, they had what we needed and told to go to the office, it was about 215 when I called (they close at 400). Tony was our guide and did a WONDERFUL job! He was kind, courteous, helpful etc..With a welcomig smile. He took care of us, lock and all. We were in and out within a half an hour! Thanks Tony!I would recomend Beyond Self Storage to EVERYONE that was looking to store their belongings! Great Service! Climate Contolled, High Security. Just check it out!

Vi
Review №96

Friendly and helpful staff, really nice facility that is temperature controlled. Prices for storage are affordable and with an extra monthly charge, you can get 24 hour access.

Br
Review №97

Nice Storage Place. Neet clean Heated..State of the Art 👍

Ka
Review №98

Very nice and clean facility. Wonderful service, very helpful and professional.

Je
Review №99

This is the cleanest, most up to date and pro staff available in the storage industry, very happy.

Ra
Review №100

Clean nice great place excellent staff

Information
37 Photos
100 Comments
4.5 Rating
  • Address:1315 Cope Ave E, Maplewood, MN 55109, United States
  • Site:https://publicstorage.com/self-storage-mn-maplewood/5454?pid=pslocalsearch
  • Phone:+1 651-427-3144
Categories
  • Self-storage facility
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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