Terrible at communicating. I brought in my car to be fixed around the end of August. They said my car would be done around noon 10/18. It wasn’t ready that day. Called the next day and it’s still not ready. Today no one has reached out or given any information. You would think there would be some type of communication especially for the amount of money that is going into this job.Finally got the car back and it was still not working .

I was told to drop my car off on Tues and they would work me in. I called Tues nothing had been done.. I was told it would be looked at on Wed. I called Wed nothing had been done. I was told on Thurs afternoon it would be looked at and someone would call me back by Robert. I went to the shop on Friday and my car was still sitting outside.. So I took it to Jim Keras and they got right on it. If Holly couldnt get to my car timely all they had to do is be honest and upfront about it. They didnt care about my time nor me as a customer. I will never use there service center again.

I recently purchased a vehicle at Holly Chevrolet and had an amazing experience. After shopping around for several weeks I found my perfect vehicle. The salesman, Joe Roberts, was very friendly and made the process very easy. I was able to test drive, get financing and sign all paper work within about 2 hours. It was the best car buying experience I have had yet! I will definitely be recommending Holly Chevrolet to all my friends and family.

Joe is a great Sales Representative, this was my second purchase from Holly Chevrolet and I highly recommend this Dealership, Joe went above and beyond to help me find exactly what I was looking for! Thanks again Joe!

This dealership has been the best experience I have ever had! I had an appointment to get my A/C fixed and couple recalls done. Went in and dropped my truck off and about 3 hours later had a call it was ready to go!!Smooth, easy and very friendly staff!

Got a great deal on a truck the salesman Joe was very helpful and professional and didn’t pressure us into buying like most salesmen do. They even sent me a thank you gift. They stayed well past closing time helping me get approved for financing. I highly recommend.

Have taken two different Chevys here in the last few months for service. Received excellent service both times. They are courteous and quick. Mr. Robert the service advisor is the best. They have done everything that they say they will do. I recommend highly.

My wife and I were/are very impressed with the complete experience. Mike & Dana are the BEST! We could not be more happy how we were treated from beginning to end. One of our best if not the best & easiest purchases of a new vehicle. Totally professional & friendly staff. My wife even gave a plus plus on the design & clean restroom. Worth the drive & time well spent.

Great salespeople!!!!!Well informed and willing to work with you to find what you want. Would highly recommend them!

Good clean environment great personal enjoyed my visit very much.

I was there for a scheduled oil change and was in and out in a timely manner.

My experience with Holly Chevrolet has always been pleasant and positive. This most recent experience was the same.

No salesperson came out. Low inventory

Awesome good customer service

My experience was great they got me in and out with no problem and they were very friendly to me.

The staff was courtesy, very attentive to my needs, and resolved the problem of my vehicle. Im a very satisfied customer...Thanks Holly Chevrolet!

Would definitely recommend MIKE at HOLLY CHEVROLET as salesman of the year. He went out of his way to make us comfortable, gave us his personal vehicle to get lunch while discussing our future purchase of a 2500 4X4 2020 Chevrolet Truck. He went above and beyond by watching our dog, in a kennel while we did go to lunch. HE made our decision so much easier.

Staff were very friendly and the service was fast. I will definitely use Holly Chevrolet for any and all service needs.

Donald in parts very knowledgeable and will get you the parts that you need very timely.

Friendly.Great sevice! KoGreat people!

Love the service department and staff here!

VERY HELPFUL AND POLITE THEY KNOW WHAT THEY ARE DOING VERY HAPPY

Fast car buying service. They are going to their best to get you into something. It took me less than a jr.

Very friendly and soothing service..I love being a customer from day one keep up the great work!

When I purchases my vehicle all the staff was very professional and nice

Very helpful and you guys did what you said you were going to do...thanks.

Holly Chevrolet is definitely my go to for service on my Malibu. I’ve been to three other Chevy dealers for service and they are by far the best. Jack is awesome and really takes the time to make sure you get the best service, as well as Robert. They definitely take the extra steps to make sure their customers are happy. I feel like they’re always honest and fair with pricing also.

Awesome staff and very friendly and they treat you like family vehicles fixed right the first time

Fast excellent and honest service.

Truly exceptional service and parts department. Their sales team does not play games and offers competitive pricing. Well worth the drive.

Wonderful experience! Have never enjoyed the car-purchasing experience until now. Mike was a pleasure to work with and the dealership was as well. Highly recommend them to anyone in the Memphis area. Well worth the drive over. Will definitely shop there again.

Friendly, professional and courteous.

My wife and I were traveling through Arkansas from Texas when our Air conditioner quit working. We called ahead to the Holly Chevrolet service department, a shot in the dark and they told us to come on in. They worked hard and had the AC repaired in a few hours because they knew we were on vacation. Robert and Mel and their tech staff showed a great deal of experience and caring to help get us back on the road. Thanks to yall again for your hard work.

Fast efficient service

Mel, Robert and the service department go out of their way to Take care of us. I recommend Holly to all my friends

I came in for a oil change and tire rotation, and was out within 45 minutes

Anytime I contact Holly about an issue they are always quick to resolve it. If we arent satisfied (which is rare), they arent either, and they get back to work and make sure we are happy with the results. They always go above and beyond to get the job done. We love everyone at the dealership!

Took car there after breaking down in Marion. We live in another city. Had them diagnose it and give an estimate to fix. Their estimate was 3000.00. We had it picked up and towed home. Took it to another mechanic in hometown. Cost 275.00 to fix. They probably are great at selling cars but might get second opinion before getting car repaired there!

Your hometown Chevrolet guys. From service to parts and sales you will get topnotch service. Worth a drive if you want honest opinions and answers.

Very nice staff. Took the time to listen and understand me! Means a lot!!

Yesterday I had an 8:30 appointment to have my truck serviced. I got there a few minutes early, checked it in at the service department, came back at 1:00 (4 1/2 hours later) and it had not been touched. I collected my keys and left. Won’t happen again.

My 80-year old father was driving through Arkansas when his Avalanche died on the highway. He had it towed to Holly Chevrolet. They determined that the vehicle needed a new rear end and told my dad it would be at least the next day before they could get to it. My dad checked into a hotel, as he was stuck in Arkansas. The next morning, nobody was answering the phone at the dealership, so my dad had the hotel staff take him to the dealership to find out the status of his vehicle. While he waited, the truck was lowered from the service rack and test-driven more than once but still wasnt driving correctly. They asked my dad if he could make it back to Texas with the car driving the way it was and charged him $2400. When he got home, he took the car to his regular dealership, and they immediately informed him that the wrong part had been installed on the avalanche. My dad called Mel at Holly Chevrolet and told him that they had installed the wrong part and requested a partial refund. Mel told him that he had informed my dad what part they were going to put into his vehicle and that he would not give him any of his money back. My dad is not a mechanic and was trusting the dealership to give him the correct part, and even if he had questioned the part, they refused to answer the phone and had already put the part in by the time my dad got there. These people took advantage of an old man on a fixed income who was stranded out of state. I wish I could give them negative stars.

My previous experiences with dealerships have been very stressful due to HIGH pressure sales tactics, ambiguous answers to questions, and feeling like I am being ripped off.At Holly, I expected the same, but was extremely surprised at how fluid the process was. I never felt pressured or like I was being swindled. It was an extremely fair price (due to GM cash incentives) and the staff were very accommodating and pleasant to deal with. My salesman, Brandon, stayed until well past closing to accommodate my work schedule when taking delivery of my vehicle and didnt make me feel rushed but rather made sure I was satisfied with the answers to all my questions.

We love this dealership and Joe Roberts, sales. We have bought two vehicles there and it is absolutely the best dealership. Joe Roberts is a jewel. They are honest, give good discounts and no irritating haggling. You are not there all day doing paperwork or waiting. Not a annoying circus as I have found most dealerships to be. Love them.

Don in parts is the man! Excellent service

We just bought a 2015 Chevy Malibu from Holly Chevrolet. The experience was great. No one tried to pressure us at all. Everyone that we dealt with was extremely nice and helpful. Joe Roberts really helped us by letting us drive several of their cars without any hesitation. We have been with Holly Chevrolet prior to this with a 2006 Cobalt and have always been treated fairly and especially very nice and friendly. I feel that they have been the most honest car dealership we have ever been to. We have also had a very good experience with our Cobalt and hope the Malibu does just as well. Thanks guys and ladies for your help. John Warmath

Broke a CV axle going through Arkansas. The guys at Holly Chevrolet replaced it as quick as possible and got us back on the road. Excellent service

Took my truck for oil change and flat tire,Jack is the gentleman who I talk to he is very nice and professional I definitely will go back there in the future if my truck needs more repairs

Great repairs, but two more check engine lights when I left. What they did fix is still good 3 wks later.

I came in to have a recall piece replaced. I was in & out so fast. They were so curious & friendly. Will definitely use again.

Thanks for these reviews! It has helped us make an educated decision. I was against going local, but my husband pressed the issue, because we are needing a head gasket replaced on our 2007 Chevy Uplander. Were going to Holly as soon as we can to get an estimate. I love, love, love my van and I hope and pray they will do good by us. Its even better that they are local for me!!! I will be sure to give an honest review as soon as we get the repairs done on our Uplander (Blueberry). Shes been so good to me!

After dealing with several dealerships in Memphis. They made my car buying experience one to remember. Thanks a lot guys and ILL BE BACK soon now ya hear.

Best place to buy a Chevy in this part of their country. I will not buy any where else.

My experience with Holly was and is very satisfying. They are everything a Hometown Dealer should be. They offer a completely different kind of value not available when dealing with a metro dealer. I am a huge supporter. Thanks for being there.Alex Coulter

Holly Chevrolet never fails to impress me. They are always sensitive to what I want, what I am thinking and my opinion. I always feel special when I deal with Holly Chevrolets sales and service department.

The service department did an exceptional job on my car repairs. They were quick and very accommodating. I would highly recommend Holly Chevrolet.

Very nice, assortment of new & certified used vehicles.

Too bad Google doesnt offer zero or negative stars. My truck broke down in Marion, had it towed to Holly. They had it for over two weeks, I picked it up on a Saturday afternoon (which was a debacle in itself because Robert said they couldnt take a payment over the phone because I would not be able to get there before they closed at noon - CMON MAN, ITS 2019!) and made it 40 miles to Forrest City (I was going to Little Rock) and it quit on me again, doing the same thing it did when I got stranded the first time. I spoke to the service department the day after leaving the vehicle with them and explicitly told them to drive it some to make sure this wasnt an intermittent issue. I also told them to fix anything they found wrong with the truck. They had PLENTY of time to actually figure out what was wrong, fix that and then some. Apparently their diagnostic and troubleshooting skills are severely lacking. Ended up having to pay tow truck $550 to get my truck home and ended up fixing it myself. I wouldnt trust these people to put air in my tires. And before the owner posts some bs about me never being at their facility, I have an invoice for them re-programming my TCM which wasnt even the actual problem.

We bought a used Subaru Outback there, they are friendly and helpful and not pushy at all. I recommend them to anyone who is looking for a new or used vehicle.

6 hour job resulted in a week and incomplete work, a very bad experience.

My husband Carl Christian II and I had a great experience with Joe Roberts and Holly Chevrolet. There was no pressure and he was very helpful and understanding of our situation. I got to drive the vehicles to show my husband so he could choose the one he wanted. He bought a 2013 Chevrolet Silverado Crew Cab 4x4 with all the amenities he wanted. Im so glad that they made it happen he so deserves it.Thank You All So Very Much,Mr. and Mrs. Christian

Although i have never stopped in and seen this place, Im very sure its a very great establishment.

HORRIBLE customer service in the maintenance department. WE took in our brand new Chevy Traverse for a recall and they REFUSED to give us a loaner car. I spent an hour on the phone with corporate office who couldnt speak with me.

Best place to buy a vehicle. Great staff that will treat you right. No haggling.

SENIOR CITIZENS ***BEWARE*** My 80 y/o mother went to Holly Chevrolet this week and the service department should have criminal charges brought against them for the way they rob and took advantage of her. She was charged $378 for an oil change and new battery. After looking at the receipt, the charges included $110 to boost her car from the Holly Chevrolet parking lot to the Holly Chevrolet service bay. This dealership just flat STOLE money from an elderly lady. SENIOR CITIZENS BEWARE.....HOLLY Chevrolet in Marion AR will gladly help you part with your fixed income. One star is one to many.

Came in close to closing time to get an key made and was out within 10 mins. Friendly staff was glad to help.

Pulled in without an appointment with a major electrical problem. Was serviced and back on the road in less than 2 hours. Service manager and staff were incredible!!

Great service and prices are more reasonable than most Chevrolet dealers Ive been to

An awesome experience from the very beginning. Thanks to Mike Rowand for helping me find the Tahoe I wanted. Everything was very easy and painless...no haggling and pressure. A very good experience, and I highly recommend Mike and Holly Chevrolet.Zane BoydCrawfordsville, AR

Great service they made sure i was well taking catr of

Great service dept.

Go see Joe Roberts at Holly Chevrolet, excellent salesman. Thank you Holly Chevrolet for providing the best deals of any dealership.

Always excellent service

Awesome guys! Helped me out in a pinch on when my truck broke down on the way to hurricane Harvey. Got me in and out and headed to Texas in no time!

The service department is great. Fast and friendly people who really know how to get things done.

Just go visit Joe or Brandon Roberts and they will take good care of you.

Were from Michigan and these folks got us back on the road in time to see our son graduate Air Force BMT at Lackland in TX

Great place, great people, great service.

Third time I’ve had service here. It will be the last. They got a attitude with me when I pointed out something they over looked. Terrible customer service.

Always take care of me! Great service!

Long time customer.

Had my car fixed great service and staff are friendly

Ok

They are always very professional!

Great Chevy dealer.

We were in route from Texas to Indy when we hit a chuckhole and busted a tire. Robert in the service department worked magic to get a tire overnighted and had us back on the road an hour after it was delivered. Thanks for going above and beyond!

Made an appointment to get my oil changed and had to wait a month and a half for the appointment. Then I took off work to make my appointment drove the 30 minutes to get there only to be told I HAD NO APPOINTMENT. I had to pull out my email verification to prove my appointment and STILL NO OIL CHANGE!!!!!

Could have been better..

Decent service with quick response.

Very good services

Horrible service. Uneducated managers 🖓🖓🖓

Very helpful and understanding

Great local Chevrolet dealership.

Went in for a part and they replaced it for free because of recall. In and out in under an hour

Very professional and clean

Annoying and illegal spam (low tech) auto-bot-calls. Would never by from them. Considering boycotting every brand they sell from every dealer just because of how annoying - and disrespectful - they are. Especially Charlie.

Super nice people

Really nice people

Nice folks

Didnt go to Holly Chevrolet.