I had the pleasure of working with Alex S. Outstanding and professional from the first call to closing the deal. I would highly recommend anybody in the market to reach out to Alex S.

I had so much fun purchasing this car from the McGrath family. I had found a car I want it online but it said it was in transit. I found out somebody else also was looking for the same vehicle and had just purchased it. I wanted a VW Jetta R-Line with a manual transmission and they are hard to find. But Alex (my wonderful sales guy) and Brandon (his hardworking sales manager) located the exact one I wanted in Michigan. Within 24 hours of me walking in and doing the paperwork I had my Jetta. They went out of their way to make sure I would get the car quickly. These guys are a wonderful group of sales people I could never ask for a better car buying experience. The day I went to pick up my Jetta was a day before Halloween and everyone was wearing their costumes. Bob Ross and the Teletubbies were there and that made my day!!! It was so much fun to see that they were enjoying their jobs so much! They needed to get a group picture with a customer and I was having a great and fun buying experience with all of them that they chose me to be in the picture. With their Halloween costumes on we took a picture in front of my new Jetta along with a confetti cannon. They had just detailed and washed my car and we set off the confetti cannon and all the confetti stuck to my car. They had to rewash it before I could drive away. If you are looking for purchasing a car with a great group of people that work seamlessly together look no further! Go to this location! I will send anyone I know that is looking for a car to them! There are no words really to say about how great my experience was! When you see coworkers and managers working together so well, that they all are really like family to each other, you would never go anywhere else. I want to congratulate these folks for treating me like a VIP and it has not gone unnoticed by me. You are all so wonderful and thank you for sharing your time with me!!!

What sets this dealership apart is their service and ease of doing business. I looked at several cars at several dealerships and VW was the first place to offer me the chance to test drive a vehicle overnight. On such an expensive purchase driving the car for more than 20 minutes convinced me the atlas sport was the car for me! Thanks VW Damon, Jacob, Jordan and Kattie team!!! You rock!

Kaleb was great to work with, even got my new car delivered to me. Hassle free both the trade and purchase. Will do business again. Couldnt of been any smoother of a transaction. Thanks again!

Landon was so amazing and professional from the time my daughter came into look for a possible vehicle. He was so knowledgeable on the stock and the features of the vehicles. He helped figure out the features she wanted and what would be a match. He worked hard on giving her all the options that she could utilize to get the car she wanted and the payment she could afford. Landon is on of the most casual, not stressful salesman that i have ever dealt with. He surly is an asset to your dealership for sure. I will be passing along his name to anyone looking for a car.Thanks for your amazing smile, personality, and help with her new Volkswagen Atlas Landon. Youre the best

Cannot recommend Curt, Jordan and the entire team there at VW of Marion enough! They made our trade in and new title process absolutely seamless (which was especially helpful coming from out of state). Great team, and we absolutely love our new Atlas!

Curt was really nice and I highly recommend if youre looking to buy a Volkswagen. He is knowledgeable and actually listens to what you want.Their dealership is not the nicest Ive been to. There was no good place to park and the lot was very cramped (horrible issue to have right now ;)). I think this is the first dealership Ive been to that did not have a variety of cars to look at on the showroom floor. It looks like a cheap office building inside, but they took good care of me!

Leasing a vehicle with inventory being low because of the pandemic has been a challenge, but the sales person at McGrath was super responsive and worked with us on payment options. Found one that wasnt in inventory yet and once it arrives will be delivered so we dont have to even go into the dealership.

Pretty disappointed with getting my vehicle worked on. Was scheduled for an oil change and tire rotation, with a overall look over. Took about three hours to do an oil change pretty much. I had a front sensor that needed looked at, they just cleared the code which last 20 minutes into the drive home then the check light came back on. Also low pressure light was on the rear right tire when I went in. It was off then it came on a day later same tire. So that clearly points out that there was no tire rotation done and didnt do a quality look through. The only reason Im giving it a two star and not a one is because of the front desk worker, helping out with another issue and getting something ordered for me.

In 2019 my wife and I were in the market (in Colorado) for a low mileage 2-3 year old VW Touareg/P Cayenne. We were looking for the elusive perfect car and neither of us were willing to settle. We also wanted a great deal. Expanding the search, we went online (nationwide). We found a sharp price point on a very clean looking contender at McGrath VW of Marion, Iowa. I put a call in to the dealership and was soon speaking with a polite and professional associate named Ryan. As an out of state buyer, I wanted a lot of pictures and from all different angles. Ryan did just as I asked and sent me dozens of shots over the ensuing days. Over a 4 or 5 day period Ryan was always accommodating, responsive, and respectful, as was the team lead Drew, who I also spoke with via phone. Happy with the car (from pictures) and impressed with the professionalism of Ryan and Drew, I felt very comfortable making a deal with them on the phone (subject to a personal inspection), these guys made it too easy. I flew out to Iowa a couple days later to see the car for myself and close the deal. These guys didnt drop the ball once; Ryan personally picked me up at the airport in Cedar Rapids and brought me back to the dealership. Top marks for showmanship, when we pulled into the lot, the freshly detailed Touareg was strategically parked, glistening in the sunlight. Closer inspection revealed the car was truly mint and had been carefully detailed, inside and out. Ryan and I then went for a road test, in-town and on the highway. We chatted about local news in Marion, My time in the Army, and a little college football; it was just a pleasant experience overall. Ryan showed a true eagerness to make sure all of my questions were answered, even those he couldnt answer himself. When I had some questions about maintenance issues (a Touareg is not your typical U.S. VW!) Ryan immediately brought out his colleague from the service dept to answer all my questions (I forget this gentlemans name, but I know he was in the U.S. 10th Mtn. Div.). We had our financing lined up from back in Colorado and Jordan from the business office made it so easy to complete the transaction; no hard sells to switch us to in-house financing. I chose to drive the car back to Colorado to put it through its paces and the dealership gave me assurances that they had my back if any mechanical issues arose on the way home. I wanted to let things run their course a while before leaving a review, to make sure their were no snags in the aftermath. I am outside of the U.S. for extended periods, so the review is perhaps a bit more delayed than I intended, but its just as well; I can report that it has been almost a year (11 months) and our family has put 17k miles on the car. I guess you can tell we love driving it. We havent had a single problem either. The car is awesome! The business offices paperwork was seamless too, arriving at our bank in Colorado in a timely fashion without any hitches or surprises. I (we) had a great experience at McGrath VW of Marion and I recommend working with Ryan and Drew without hesitation to anyone in the market (and theyll certainly get a shot at our next purchase too). Thanks guys! -All the best, Alex and Stephanie from Colorado

Great people wonderful service. There representative was 100% willing and able to help us.

Easiest car purchase I have every made. No back and forth about price of the vehicle or my trade. Signed and out the door in 2 hours

Very easy buying experience with Matt! Made it super simple from start to finish for my kid who was a 1st time car buyer! Explained everything in a way he was easy to understand, and even participated in a special chicken dance with my kid to seal the deal lolI would highly recommend Matt and the team at McGrath in Marion!

Purchased a vehicle here and was told it has a remote start but the key fob was just broken. So I went to get a replacement key fob, only to find out the remote starter had been removed from the vehicle before I bought it. I was pretty unhappy to find this out but McGrath is making it right and reimbursing me to get one installed.

Went here for everything and never had a problem until the last couple times. Took it in for a diagnostic on my cooling system and was told it’d be done the next day and didn’t hear anything for 4 days until I called them. 2 weeks later my cooling system is still leaking coolant and they made me pay ANOTHER diagnostic just for them to give me a price $1000 more then European motorsports and white dog (both European vehicle specialist). All In all I paid for a diagnostic fee twice and paid to get it “fixed” just to have nothing fixed. Will never go back here.

Service was great and i loved the video you sent me checking over the car. Only reason i gave 4 stars instead of 5 was because when my tires were rotated it set off the tpms light and message and was not reset like was stated in the invoice. I reset it myself which is not a big deal. Its just a minor overlook and techs did a great job otherwise.

They were so easy to visit with. They explained things so we could understand what we were doing. Thank you so much .

I know I’ve left one review already about this place but there just that good, I have to leave another! The McGrath team is the dream team, I came in and purchased a new 2020 Volkswagen GTI and I’m sure we all know how stressful getting a brand new car can be. But Brandon Dvorak is one of a kind, he doesn’t pressure you into something your not sure about and doesn’t make you choose a choice immediately just to move on to the next customer. He takes his time giving you all info and specs of anything you may need to know while also making you laugh and making sure to put you first. He has helped my wife and I once again and listened to all my concerns and questions and had an answer to everything. It was a wonderful experience all the way through signing paper after paper haha. The finance team, the service crew, and the sales guys are awesome here! Glad to be a proud owner of a McGrath car 😄--

My dealer was Landon. He was so down to earth and made the process easy and smooth. Im very happy with my 2018 Volkswagen Atlas. I will definitely be coming back to McGrath in the future and I recommend Landon for anyone in the market. Hope to see you at the dog park with Nova, Landon!

I actually was not impressed the least with McGrath Volkswagen.Most dealerships great you when pulling into the service area. I had to go seek out a person who had been watching me. Next I was asked if wanted a shuttle as it would take 2 hours to replace an air bag which it didnt take that long.I must say I have never seen so many young men following each other around. If they were trying to look like they were busy they failed. Must say it was quite entertaining. I sure hope there is a visable person of authority my next visit.

Easiest car buying process I’ve ever had! Curt was SO great to work with and went over the top to make sure we had a great experience!

3 months ago I traded in my SUV for a larger vehicle for my growing family. I worked with Damon whom came off as a down to earth and honest guy. However, clearly the rest of the McGrath team were not so trustworthy. Within a few days of trading in my vehicle, the new vehicle was having a noise coming from the engine and it had also died on me a few times while driving. I brought the vehicle back into McGrath before the 2,000 mile warranty because of the noise and I was told nothing was wrong with the vehicle. I then made an appointment at a car shop to have the vehicle looked at. I then found out that not only was the flex pipe corroded and getting ready to fall off but the vehicle was also in need of a tune up! Unfortunately, I was about 50 miles over the 2,000 mile warranty when finding this information out. These issues alone will cost over $1,000 to fix! I am very upset and will never visit another McGrath dealership again nor recommend McGrath to anyone in the future! Never have I heard of a dealership selling a vehicle in need of a tune up let alone with corroded exhaust pipes! I am also upset because I brought the vehicle back to McGrath and was told nothing was wrong when I know the corrosion of the exhaust shouldve easily been seen by them! I have 4 kids that ride in this vehicle and I now have a vehicle that is very loud and lets out exhaust fumes! McGrath took advantage of me being a woman and also took advantage of the fact that Im on a fixed income. They are disgusting!

Our first Volkswagen and first Atlas Cross Sport! Great ride and handles like a dream on winter roads! We could not be happier! Big Thank You to our sales rep Denise Jackson and manager Collin Sleeper For your patient guidance and expertise at Marion Volkswagen!!

We purchased a Truck from them and traded in our Explorer. That went pretty smoothly.... now over 40+ days and 2 payments on the traded in vehicle..... I still don’t get any answers. Save yourself time and money!!!!

Everyone was great..They went above and beyond...

Worked with Ryan Marek. The best part was that he really listened to what we wanted. It made our buying experience like no other. We would recommend you visit McGrath Volkswagen of Marion and ask for Ryan. No pressure and made for an enjoyable experience!!

They currently have a 2014 VW Passat TDI SE with 28k miles listed with NO disclosures that the vehicle has significant hail damage.When I inquired about it - it was listed for $16k. We got so far as pulling my credit and starting financing. I was also arranging delivery. Only then did I get pictures of the damage. (other pictures sent/discussions never mentioned it.) And, now I noticed the price is listed at $17,500 on their website and STILL no mention of the damage!! Buyer beware - especially if you will be having it delivered and not inspecting it in person. I will remove this review if they can give me any sort of reasonable explanation for this unprofessional - in my opinion, borderline unethical - behavior.

Second great experience with Curt Conrad at McGrath Volkswagen. Highly recommend him. Able to listen and match up exactly what we were looking for.

Bought a vehicle here, and while I appreciated some individuals my personal experience was less than ideal. Not great.

We were in the Cedar Rapids area to visit family so we scheduled an oil change for 11am on a Saturday. When we dropped the car off we were told it would be 2 hours (2 hours to change the oil and rotate the tires?!?!). 3 1/2 hours later, we can’t get them to answer the phone or return our calls. I am paying $300 (yes, $300!!! my local dealer charges about $100!) for an oil change and tire rotation AND have spent 1/2 the day waiting at the mall for them to do these basic services AND they can’t even be bothered to answer the phone or return our calls to tell us when we can get our car back and carry on with our plans?! Horrible customer service, will NEVER bring our car here again!

Hunter in service did an amazing job of assisting me and communicating the (many) issue details we ran into over a series of four appointments. The tech were helpful extremely helpful too.

Your feedback comment was:I worked with Curt completely over text and the experience was great! He found me the exact SUV, with all the features and color options I wanted. He even beat the price of the other dealership I was working with. The cherry on top was the delivery of my new Atlas to my house, complete with cupcakes for my birthday. I would refer anyone to McGrath!

They are awesome !!! Very professional and have always been timely on their services.

Damon and Jordan were amazing and helped me get in the car that I needed! They are really great people and I recommend them to anyone looking for a car!

My experience was a positive one.Mr. Curt Conrad helped me out during the purchase process. He made it smooth and easy. Moreover, he was kind enough to deliver the car where I live. I am happy with the deal that I was offered. No wonder why McGareth has been selected as the best dealers for the last few years.

Hard to find with VW sign broken off (after duratio) Great service tho!

First class service through and through, will definitely buy another car from them.

I live two hours away & didn’t have a good experience with a local Volkswagen (Lithia) dealership in town, therefor I reached out to McGrath & worked with Curt Conrad. It was like a night & day difference between the two dealerships, everything at McGrath was smooth sailing, & I had a great experience! Curt was very helpful through the whole process, & he even delivered my new car to me at no additional cost!

Not great customer service. Tried multiple times to receive a call back and never did. Hope to not have to deal with them again in the future.

Tyler Mueller was an awesome person to buy a car from. He listened to what I was looking for and found me a car I could be happy in. He even made sure the seats were good and clean before I took the car home and ordered me an extra key.I did not however enjoy how pushy the finance department seemed. I went in to look on the last day of August. That was my first mistake. They tried to insist I buy the car that day (last day to get these deals) etc. I did not and I got an email on the way home, Labor Day sales are McGrath start tomorrow. Sheesh.I told the finance guy the next day that I’d like to look at some other cars. He hemmed and hawed and said nothing was going to be as good as this car I was looking at and refused to show me any other cars. When I kept asking he said “we don’t have any other Honda Civics”. I, unfortunately, let him push me into buying this car.I do like the car, but regret that I was not given any other options.As I said, Tyler Mueller was kind and listened and helpful, but McGrath could do better than pushy finance people who leave you feeling like you were hosed buy a “used car sales person “.

Matt Honeyfield, helped me in finding a daily commuter with low mileage that fit my needs perfectly for a great deal.

Well, shame is on me twice. I had bought a used car from McGrath about a decade ago, the car was a pos lemon and it was over priced with payment to a super high interest lender. I swore McGrath wouldnt ever get my business again. 10 years later, I give them another chance and I shouldnt have. This time it was the service department. Taking over 3 hours for an oil change when we were told about an hour and a half to 2 hours. Even giving them the benefit of the doubt by texting them 2 and a half hours later wondering the status. The text wasnt responded to, a phone call was placed 10 minutes later, operator couldnt get ahold of the service department, so she sent them an internal chat message,. Waited another 10 minutes and called again, and guess what? Operator couldnt find anyone to answer the phone in the service department, surprise! Then 10 minutes later a message was sent saying the car was done. When I picked it up, the price was too high and got screwed. So they will never ever get my business and always will get a negative remark from me. The whole point of an appointment is to be on a schedule, it doesnt take over 3 hours for an oil change.

My first time dealing with the McGrath family of dealerships but they did not disappoint. Everyone I talked with was very friendly and helpful. They were very easy to work with and made the car buying process one of the smoothest Ive ever had.Jackson Fields was my salesman and he handled the whole process flawlessly and professionally. Would recommend to anybody looking for a new/used vehicle.

Damon and the entire staff at McGrath were amazing. Everyone was friendly and wonderful. Will recommend Damon and the staff for sure. During these trying times we are all struggling and these folks at McGrath VW of Marion really made me feel like family. It was a pleasure to work with them.

Brandon was super easy to work with and has been a great resource after the sale. Would definitely recommend McGrath!

Buyers Beware!!! The sales management team are full of fast talkers who are only interested in their bottom line!! Please do your due diligence!! Take ANY vehicle you are interested in to a mechanic or take one with you!!! Do not trust a soul in this place! They are not interested in keeping life long customers or producing good honest deals by selling good vehicles. Which would bring in word of mouth business. I went and looked at a 2017 GMC Terrain and took it to a mechanic. The mechanic found a bent and dirty Air Cabin filter (The air you breathe inside the car), A dirty Air filter more than likely because of the cabin filter, and worn brakes that only had 3 mm of pad left! Noticeable due to squeaking during test drive. I asked if they could repair these things or take the money off that it would cost to fix these items. I was told that they took the car in for a trade and lowered the price by almost $3,000. (Maybe because they knew of these concerns already) Also why would them lowering the price/value in one deal be my issue and you overpad the deal in the next?!?! I was ready and willing to pay $10,000 cash for this vehicle but not at the expense of spending another $800 in fees and $2000 for repairs!!!!! Ladies these men are scammers!!! Do not go here without a man/male friend and/or a mechanic!!!!! Thank me later.

I loved Matt and Jordan, they made the process as easy as it could possibly be for me, we jumped through a few hoops but they got me what I wanted, actually much better than what I wanted. Matt stunned me by how dedicated he was to helping me get my car. This is how a business should be, and I am super happy with the results. Thanks again, you guys, couldn’t have gotten a better vehicle!

My experience with McGrath VW was positive and I would recommend them to family and friends. Thanks to Curt, Kat, Jordan, and Drew for the positive interactions - you all made the car buying experience easier than expected.

Hunter, the Service Advisor was the BEST! I travel & have been to at least a half a dozen dealerships--Hunter was the absolute best of any Ive been to! And...Brandon is a very knowledgeable salesman & kind & not pushy!

Go see Andrew hell get you taken care of. Bought my 2nd car here in 3 years

Great place to shop Judd you are looking for a vw I drove from Texas and it was a flawless transaction and I have a great car! Thanks to Ryan, Jordan and Katie!

Very good. They did the research and found what was wrong with the car then a quote on the repairs. The waiting room was clean and had free WiFi

Absolutely phenomenal service from the McGrath Volkswagen in Marion. Had an issue that caused my passat to not be able to start up again. My service advisor Hunter walked me through everything I needed to do to get the vehicle in safely to be fixed/checked for other issues. No pressure help. Definitely recommend to anyone that owns a VW

I went to McGrath in Marion as a first time car buyer looking for a vehicle. I had the pleasure of working with Matthew Honeyfield, and amazing salesmen who went above and beyond to help find me a vehicle. I was able to tell him exactly what I was looking for and he found multiple vehicles in that specific style and price range.He allowed me to take a vehicle home for a few days to test drive - and then moved his schedule around to come in on one of his days off so he could assist me when I returned it! He was extremely patient with me - something I was very grateful for as I was very leery about even purchasing a new vehicle In the first place. You could tell he really cared about you personally, not just the paycheck.I strongly recommend asking for Matt specifically if you want to purchase a vehicle here - you wont regret it!

We had a wonderful experience at the Marion Used Car Superstore. Kurtis Smith and Charlie Dewar could not have been more helpful. They were both very knowledgeable about the vehicle we purchased. There were lots of options that they patiently explained in detail. This was our second purchase from McGrath Auto. They have definitely earned our loyalty for future purchases. Jeff and Dawn Riley

I had the pleasure of working with Landon D. to purchase the VW Tiguan. He went above and beyond to meet my budget and make the purchase a possibility. My cousin did the test driving for me and the remaining process was done by communicating with Landon via text due to my work schedule and inability to go in person. It was such a smooth process with amazing service! It was by far the best experience I’ve had buying a car! Thank you!

Curt was great to work with and put me in the vehicle I was looking for!

Curt was a great salesman!! Helped me get an awesome dodge dart!!! I was as 100% taken care of and will be going back for vehicle number two!!

Really solid group of folks here! I had a great time throughout the entire experience. The entire dealership is filled with GREAT and chill people. No pressure what so ever when trying to find a car at all. McGrath VW of Marion even went out of the way to find the exact make/trim of the model I wanted. They even contacted dealers all over the country and worked RELENTLESSLY to get me the exact car I wanted! Delivered all the way from Virginia at that!The customer experience is great here, the crew is super down to earth and VERY easy to talk to (you seriously feel like you could hang out with these dudes, they are totally cool). If you dig Volkswagens and are looking for a dealership in the Linn County area, these guys got you covered! You be cool with them and they will be cool with you! That simple!Purchased:2019 GLI 35th Anniversary Edition - Pure Grey

Helpful, energetic, and proactive sales, finance, and service team. Special thanks to Curt, who worked diligently to provide me with an exceptional car and an exceptional deal. Also, thanks to Jordan for his customer centered approach with me and all aspects of my car buying experience. I couldnt be happier with the outcome. Thanks McGrath Volkswagen of Marion!

Matthew Honeyfield is the best salesman we have ever dealt with. Above and. Beyond for my daughter and us. Came in on both his days off to help is out. Not only found us the best fit vehicles for us but exactly what we wanted. Wouldnt have been the same without Matts help.

It was a great experience and friendly customer service. As a first time car owner I didnt know what to do. Thanks to Hunter and Matt for making this easy for me. I loved the loaner car.

Drove about 3 hours from Chicago and worked with Damon Koppes, Chris Collins, and Jordan Lass. Just to preface, I normally dont buy my cars from dealerships but in this case I purchased through Mcgrath Volkswagen in Marion. Im admittedly extremely particular but these fellas were very patient with my many requests and now Im currently an owner of a new-to-me (used) vehicle from their inventory. They were reasonable, fair, and transparent in the process. After checking out the car thoroughly myself this past week, its in solid condition. I do appreciate individuals who stand by their words and these gentlemen didnt disappoint. Im happy with the experience thus far and would recommend giving them a visit.

Today we purchased a 2019 Jetta from McGrath Volks of Marion. Nate Hodges did an amazing job! Thank you everyone for a great car buying experience!

Every single step in the purchase process was easy, and I was made to feel like I was an important customer all along the path. Thanks, Brandon and Jordan, for making the process fun!

Tyler Wilt was a pleasure to work with. He made the process 100% pain free and comfortable. He worked with us, until we came to an agreement on a monthly payment that we wanted. Cannot rave enough about his customer service and genuine personality. Thanks again Tyler! Hope to see you in the future!

This place dies not know loyalty! We have bought several vehicles from them! We just bought a new car and it is loosing fluids and the brakes don’t even brake the best. We took it into them to look at and first of all one of the techs tells us they don’t work in Chevy ‘ s there so we have to take it to the Chevy dealership. Which is not true we had to take it back them and then they act like we took it to the Chevy dealership all by ourselves. The tech took it for a drive and said they could feel what we were talking about. They hardly had for just a couple of hours and said nothing is wrong with it. When we went in to get it we asked then where is the fluid going and the answer we got was I don’t know. The service manager told us pretty much we were liars and their tech never said that. I almost wonder if they even looked at our car. We should not have to deal with stuff after buying a 20,000 dollar vehicle from them and had it only about 45 days. This car should be in great shape and we should not have to put in any money in it! $20,000 is a lot of money!

Buy all my Volkswagen parts from Mcgrath VW. good company to conduct business with.

I bought a car here at McGrath Volkswagen from Matthew honeyfield and I would definitely recommend this place to anyone who needs a car and with very little down mattew done a fantastic job making it possible for me to drive off with a Volkswagen passat I couldnt of ask for a better experience. Thanks MatthewAron Printz

Bought a Vw passat here. I absolutely love it Jackson Fields was a great sales person to work with.Highly recommend him next time your looking for a car.

I had a first rate experience buying a used car at McGrath of Marion. I chose from a wide selection of vehicles across all their dealerships and they had the ones I was interested in waiting for me the day of my appointment. No one else in the area can offer anything close to this selection and convenience, literally thousands of vehicles that could be ready to test drive 5 minutes from my home. My sales consultant Ty had an awesome low pressure attitude and worked extremely hard for me. I was extremely satisfied with the value of both the vehicle I selected and my trade in. All in all, I cant imagine buying a used vehicle anyplace else in the Cedar Rapids area.

I was very unsure exactly what I a wanted to buy and not really ready to buy. My 01 Tahoe had a different idea though. Landon was very helpful and very patient with me.Thank youCarrie Albert

I drove 1.5 hours to this location to find a vehicle. The initial vehicle I was looking for happened to be wholesaled the day I planned on buying a car. Tyler Wilt worked with me the entire time until I had a car I was satisfied with. He was completely honest about the cars I drove and let nothing get in the way of me and the car I drove home. Definitely worth the drive and I will most certainly be back.

Updated 9/2020I bought a 2020 Tiguan from McGrath in Marion three months ago. Ive been happy with the car, unfortunately the air conditioner stopped working when it has just over 2,000 miles on it. The service department was easy to schedule with online. I dropped it off at 11:30 Friday and they told me it would be done that afternoon. I received a call from them stating there was nothing wrong with my car and that the AC needed recharged. They informed me that their AC recharger machine was broken and it need to be done Saturday morning. Saturday morning I get a call saying they did the diagnosis on the car and that a valve needed to be replaced but the part wouldnt be in until Tuesday. I told them to keep the car since the air conditioner wasnt functioning and its 90+ degrees outside. Tuesday afternoon comes and I had not heard from the dealership. I called them to see what was going on and they had not received the part yet. They didnt keep me updated about the part not arriving and that they would have my car even longer. It has been 6 days and my brand new car is still sitting in the shop. I have contacted VW directly, since the car is still under warranty I can take it anywhere nation wide. Needless to say, I wont be returning to have any work done at McGrath.When it came to the process of buying the car, I really did enjoy working with Brandon Dvorak. He was personable and had a no pressure selling personality. He let me test drive alone with my husband and readily answered any questions I had.The part that I didnt like was when we started talking with Jordan in the financing department. I was very firm with not wanting a dealership warranty. Ive been burned before and promised myself that I would never fall for something like that again. Its a personal preference of mine which I understand isnt a preference for everyone. He tried to sell me the warranty for over 45 minutes! He even brought another person in to try to sell it to me. After I refused, refused and refused the warranty again and again, they came back to tell me I didnt qualify for the 0% they agreed to in the negotiations. It started to get very frustrating but after some working together, we got the deal done. I just really didnt appreciate having to tell him over and over again that I wasnt going to agree to an extended warranty, because I knew I wasnt going to change my mind. If you go to McGrath, just make sure you set your expectations and know what you want before you start talking numbers.

From a sales standpoint, Tyler wilt was an amazing sales person who I would recommend to anyone I know. He was extremely respectful, professional, helpful, knowledgeable, and awesome. He made sure every question I had was answered.From a finance standpoint, the service was a 0 out of 5. Jordan in finance is who helped me and he was awful. He lied to me and stated I was approved when I wasn’t, and let me leave with the car. I then had to come back with my one year and spend another 2 hours with the director, after spending over 3 hours with him. The director Katie was great to work with, but she should not have had to fix all of his mistakes.

Everyone there was awesome and friendly. Our guy Matt Honeyfield was awesome. He helped us a lot. My husband and I both came home with a car we wanted. Thank you so much for the help.

Worst experience buying a vehicle ever!Landon the sales guy was very nice, Chris the general manager was incredibly rude.Ad: $23000, then it said ask for today’s price. So I asked for the price.... $23000. Then I asked why the ad said what it did. I was told because that’s what all their ads say. The truck has 33k miles but has a small rust spot starting on the front fender and a small spot of paint missing from the grill. I asked if they could at least just fix the minor cosmetic issues since they wouldn’t budge on the price. Answer, no. And this is supposed to be a McGrath certified truck!Then I was lied to about my interest rate and told it was just under 6% when in fact it was 3.99%. Then they tried to sell me insurance and warranty packs that I made it very clear I did not want and could not afford. After a small chat I agreed to a gap insurance.The finance guy comes back and told me everything was good to go and we could sign the paperwork. Upon going through the paperwork I saw they had me borrowing $30000 and putting $1000 down on a $23000 truck. So after going through paperwork I discover they tried to shove over $6000 of insurance and extended warranties on me after I plainly said NO. After I caught that I told the guy he had one chance to either fix the problem or I was walking away. I got the truck but I will NEVER EVER go to any McGrath dealership for another vehicle again. They are nothing but crooks. STAY AWAY!!!!

I got a Honda Accord in 3/2018 I had it a year and paid it off and its still to this day a great car! I have heard bad and good things but in my experience they were great to us and sold me a good car. Cant remember the salesman name but he was good and so was the guy I did all the paperwork with to finalize everything.

I was in a tough situation with my previous car and went to McGrath to see what they could do for me. Right off the bat Andrew was upfront, open, and honest with me. He worked with me to get me in a car that fit my wants. Then Cal and the finance guys went above and beyond to help get me in the vehicle I wanted at a price I could afford. Top notch service from start to finish. Giant thank you to Cal for getting me in my new car and a huge thanks to Andrew for being honest with me and making sure all of my wants were met.If you’re looking for a great used car from a great bunch of people, go talk to my guy Q out in Marion!!

I recently purchased a 2020 Volkswagen Tiguan and was lucky enough to work with Brandon. Brandon and his team went above and beyond to make sure my experience was as simple and easy as possible.

I would not recommend McGrath Volkswagen or return here to have any vehicle serviced. The service department technician failed to properly install components and the service department would not fix the issue. They also left the vehicle outside overnight with the keys inside. I will use a different shop in the future. One star is to high of a rating for this shop.

Made a new friend today! I got the pleasure of meeting Nate and the friendly staff at the Marion used car superstore. They were very personable and patient with me. After telling them what I was after, they produced. I love my new 2015 Chrysler 200. You have got to get down here and check these guys out. I would highly recommend Nate, very low pressure and ubiquitous friendship.

I bought my latest vehicle here, and this was my first time purchasing through a dealership. Damon helped me with my selection while Jordan helped with the financials. Both were great and I left with zero regrets and in my new car! Thanks for your help and making this first time experience a good one.

Worst dealership ever! My brother and his wife bought a vehicle from this place and both were treated unprofessional and disrespected, nothing ever got looked at nor fixed. I have dealt with this same unprofessionalism with this same dealership awhile back and I took my business elsewhere. These people only care about you when/as your buying their vehicle and after that they treat you completely disrespectful and act like they’ve never meet you before. Don’t ever put your trust in them especially after they tell you “you can trust me. I got you bro” obviously a hand shack it’s what it use to be. Nowadays... some places (dealerships) use it as a comfort scam, to make you feel like your in or getting a good deal or in great hands. If you feel you need to go through these guys to get your first car or trade to upgrade? I strongly suggest using caution. This is not the dealership for you or anyone for that matter. You can find better. I did and I’m still with my dealership going on 10 years now.

Parts are the most expensive in the area, compared to Carousel Volkswagen of Iowa City and Witham Volkswagen of Cedar Fals. Ridiculous.

Worst dealership ever! Service technicians and manager technician lie and will cheat you. I was told by one technician there was clearly something wrong with my steering and brakes (while he was behind the wheel test driving it with me) and they should be attended to. 3 hours later I was called by the service manager technician and was told there is nothing wrong with my vehicle whatsoever and went on to say... that the technician that told me that there was issues with the steering and brakes (obviously came down with a case of Alzheimer’s) didn’t tell me that there was. Huh??? So... nothing got fixed, not even the safety issues, on top of that we’ve only owned the car for 3 days. There are brake and steering issues but for some odd reason they don’t want to fix it?? And it’s under warranty. I will never buy from McGrath Volkswagen of Marion ever again. I feel all I did was waste mine and my family’s time, that’s time I’ll never get back. If you want piece of mind and to be happy with your purchase with out the exhausting BS? Then do yourself a favor buy from someone else.

Would not buy from them again very poor service after sale. If do buy from them do not get there service plan horrible time getting in for the service that prepaid for.

I will use up my prepaid oil changes and will be the last time going here- Scheduled an appointment for a 7:00 a.m. oil change/fuel filter change which based on their billing should take no more then 1.5 hours so one would thinK at the latest 9:00 a.m. the job would be completed.At 12:30 pm call to check on status and it was “being worked on and will call when completed”Why Have people schedule an appointment if you are not going to honor the time?If this was the first incident like this I would be irritated, but each time I do not sit and wait they do not honor the scheduled appointment time. .Time to find a service department that respects their customers time.

I had a great experience purchasing my vehicle through the Marion Used Car Superstore. Curt Conrad helped me pick out the perfect SUV in my price range and made the entire process go as smoothly as I could have hoped. He worked with me to get me what I was looking for and made sure I was satisfied with everything. I would definitely recommend his services. One of the best car buying experiences that I’ve ever had!

Had a really great experience at this location. Worked with Andrew Gibson who was really awesome to work with. Had my eyes on truck recently obtained by McGrath. When we first got into the truck I could tell immediately that this was not the vehicle for me. He agreed with my decision. I ended up with another vehicle that meet all my needs and was not pushed into making any decision. Thank You Andrew!

Really want to thank Jordan Lass. He Really went that extra mile to find the best affordable deals for my car and my wifes

I highly recommend going to Alfred McGhee. He is a great guy to help find you a vehicle. He works good with you and your family!!!!

Nate H. was amazing! We stopped in quick on a Thursday afternoon and gave him an idea of what we looking for. We told him we couldnt come back in until Tuesday. He kept in contact with us, asking questions quick, and had a car waiting for us when we got there! He was very good to us, working around our schedules, and making us a priority! Thanks Nate!

Brandon was awesome and very attentive to me and my wants. He worked really hard to get me what I was looking for and even ripped his pants scaling a fence to get access to the car I was looking at. Brandon was awesome and checked in with me through out the whole process....the only down side was and it is not Brandons fault is the Amount of time it takes to do paperwork. Brandon didnt really act like a salesman.

Great place to work with!!! Always get us in right away for oil changes and speedy friendly service!

Very Awesome!!!

Worked with Ryan and he was very helpful and resourceful during the buying experience. McGrath as a company also tries too hard to sell their protection and warranty programs which can become uncomfortable.

These guys are very reliable!... every time good service and very reasonable pricing,... Curtis and Matt in the service department are the best!!

They were nice to us ...

It was a great experience until I tried to license the car I bought there. I bought the car on June 20, 2018 and due to mistakes on their part I still cannot license my vehicle as of August 7, 2018. Not only am I making payments and paying insurance for a car that cant leave my driveway, I might be facing fines for licensing it later than the in transit period. On the bright side, it is at least staying nice and clean in my garage.