The Maryville, Mo. store always gives excellent customer service and is super friendly.

This has been the worst experience ever. I thought it was going to be a good transition for my family. NOPE.. STAY AWAY!!!!... I have been regretting this decision since I started this... No one has been able to help me resolve the situation. I only get the run around when I look for resolution. The manager is never there when I need to speak the them, and I cant get a hold of anyone higher above the store. Go figure... Save yourself the frustration...

We were helped right away and all of our questions were answered clearly.

This store did an amazing job especially Codie and Chris. I had went to the Chillicothe AT&T store and received terrible service. I was lied to about the first responder service and was given two new phones without them verify that they worked. I had drove an hour and a half to go to that store. I then had to drive an hour and a half to Maryville Missouri to have it fixed. Codie and Chris at the Maryville Missouri store were extremely helpful, experienced, and super nice. They bent over backwards to make sure everything was fixed correctly. I would highly recommend anybody visiting this Maryville Missouri branch.

Very helpful.

Could have been better pulled up 15 minutes before they closed an they had locked the door someone rapidly ran to the back room all i wanted to do was pay my phone bill

Pretty busy as usual. Good service after the wait. Friendly and can usually get the problem fixed.

Fantastic store and Codie does amazing job she’ll do what she can to make sure you are satisfied with her service. she makes sure you understand what your getting and she just does and all around great job. And they keep the place organized and clean

The staff is amazing. She was quick and efficient.

In my opinion, stay away from AT&T ‘Authorized Retailers’. These authorized retailers are not owned or managed by AT&T in any manner. Authorized retailers are like car dealers. They make up their own rules and contracts and will sell you anything they can get away with. The employees in an authorized retailer do not work for AT&T. Many of the authorized retailers want their customers to think they are walking into an AT&T owned store by having a large AT&T logo on the front of the store. Some authorized retailers design the stores to look like AT&T corporate stores. It’s very deceptive. Community User

This store is always clean, professional, and has a wonderful staff! The customer service here is great and I always leave happy and satisfied!! Codie is excellent !! She takes the time to make sure each individual is taken care of and has an amazing attitude! If youre not with AT&T you should be!!

Very nice customer service and great people to help with every need that comes up

They are the WORST company ever. The employees will lie to your face and STEAL your DISABILITY CHECK and you dont get nothing cause they were trained to do everything possible to steal your money. Even corporate is liars and thiefs. Call for Action and the Better Business Bureau will be hearing from me.

Thank you so much to the staff who helped me late this afternoon. Your were so nice, and helpful. After almost 5 hours with the online chat customer service with AT&T, getting no where after four departments and at least eight representatives, only to eventually be told they couldn’t help me, you two gentlemen helped me in less then 20 minutes. Thank you!

Excellent store and Codie and Christina were great at setting up our phones and stayed past time for them to get off work to finish up. Very clean and respectable place of business.

I have been a customer of AT&T for several years. The staff that is there now, working with Codie is amazing. They actually treat the customer with respect and take time to explain things. They go above and beyond for the Maryville area.

The best experience Ive ever had in a phone store.

Workers and managers are always very nice and helpful. I love my new Galaxy S10+

Great store, great service. I recently went in and was helped by a young lady named Chris she was very friendly and very helpfull ... Outstanding job

Came in for an upgrade and the two ladies helped us save BIG! Thanks so much Cara and Codie. 😁

Awesome helpful phone working now

The most unbelievably inept and incompetent staff I have ever had the displeasure of trying to deal with. Tried to buy a $1300 phone from this store. They were less than helpful and couldnt provide anything that even resembled any kind of service. I have been an AT&T customer for over 10 years and Im about to switch carriers because of this store. If you have to go AT&T, save yourself some frustration and drive right by this store and go to St. Joseph. They should close their Maryville location and blacklist every employee who works there. It is a waste of good real estate.

Have done business here since they opened. Very helpful and knowledgeable folks. Codie and Chris are great to work with. Reccommend this place highly.

It has been a horrible transition, they made it sound sound so easy to switch and bundle my phone with direct tv. Told we would have to pay fees and the bills are piling up, hopefully it will all be taken care of and my payments will end up as low as I was told. So far highly disappointed

Best store to get assistance with all your phone and tv needs. Very good job at explaining things aswell! Girls today did great!

Feel like I got a good deal. Explained plan very well and looking forward to arrival of phone I ordered.

This store is always very nice to go into. The staff are always helpful

Very pleased with my encounter with Chris. She was very friendly and did everything she could to make sure i left the store satisfied.

This is the only location I go to Chris is awesome helps me everytime I have problems I never have been to any other store where I get such great service

The staff were great and did their best to help my fiancée and I out. Unfortunately, the way the company tried to nickel and dime us was atrocious. Not only did it take several days for us to get service on the right numbers, we were also unknowingly charged for a 3rd line that we didnt even want. Sparing the details, were basically out of over about $200 for nothing. We switched immediately to Google Fi. Our bill with Google is around $136 compared to our first bill at AT&T which was almost $400! I advise you to PLAN and bring someone that is experienced in cell phone jargon if are going to sign up with AT&T. They will absolutely give you the run around and make it near impossible to reach your initial quote. DO NOT fall for the initial quote. You most certainly will not be getting that.

Christina and Codie helped me pick out some accessories for my phone. Thanks girls you did a fantastic job.

Chris goes above and beyond for each customer, and has great customer service.Very friendly and approachable. Highly recommend!

Codie does excellent work and always makes sure to follow up to make sure needs are taken care of.

Codie is very helpful and always ready to help u find out what’s the matter with ur phone and very awesome costumer service

Went in with S10 question. Chris solved it quickly. A+++

Great people They are so willing to help....so thankful they are here

A very pleasant experience and very helpful experienced representativesGreat people

Very good Customer Service. If you can not find the At&t phone you are wanting to buy, they will order it in to buy. Same with all other Web, communication Devices. They have Plan phones, Directv, IPods, & Computer Notebooks, along with At&t Prepaid Phones & Ipods. Both are very good.

Had a great experience at Maryville store . Codie did a fantastic job explaining.

Great girls to work with.

Good prices, friendly staff that helped me find the best phone for my needs

Had an amazing expierence with Codie Wiederholt. she was suffuciant, quick, and thorough.

Terrible service! Unprofessional! Don’t call...they won’t answer phones or call you back! They have no clue what they are doing. Do your business in St. Joe!! You’ve been warned!!!

PSA....11 people.... ELEVEN PEOPLE supposedly gave a review of this store & all 11 gave 5 stars & praised the same people on the same day? I THINK NOT! 44 reviews of this store over the last couple years & 11 of them were 5 days ago. Another 6 were in the last week. 17 out of 44 were in the last 7 days! What a crock!!! Maybe instead of making up fake reviews, try working on customer service!If I could give this store a negative rating....I WOULD! Talked my dad (79 years old) into paying more per month for an old iPhone I had to make it easier for him to see pics of his grand babies. All he had to do was get a new chip from this store for his phone for it to be able to work. Instead of selling him a $10 SIM card, they took his old one out of a flip phone & cut it to make it fit, which it didn’t! He didn’t have anything saved to his phone...it was all on the old SIM card, which was now destroyed. Everything on that phone now lost! They did however sell him a case for his old iPhone, which they found out they didn’t even have in stock. The case cost more than the iPhone!!! Talk about taking advantage of the elderly!! He had no idea what he was doing & trusted them when they told him he needed it. They told him they would refund him his money for the case they didn’t have, which they did. BUT....they charged him $5.00 to restock the case....THAT THEY NEVER HAD! When he went to the store, they told him it was policy to charge that & there was nothing they could do. He’s made several trips to the store trying to get this resolved, as they don’t answer the phone there or return calls. I’ve called several times in the last few weeks & have left repeated messages. None have been returned!!! Maryville Mo AT&T store is a JOKE! The female manager there... is a JOKE! The only way we were able to get this resolved, was through customer service & unfortunately they could only refund the $5 & could do nothing about all the lost information from the phone. Do NOT do business with this store!!! They are each individually owned & operated stores. Go to an AT&T store in St. Joe or KC!!!!

Great deals and great staff

Chris and Codie were so friendly and so helpful! 😃

Code and Chris are amazing!

Extremely poor professionalism. Poor knowledge.

Good experience and knowledgable staff!

Very helpful and great people.

Amazingggg! Friendly staff and very helpful!

Good place for purchasing phones

Dont care for Samsung phones and dont want an I phone looking at Motorola

If you can, just go to St. Joe and save yourself the headache.

I am currently sitting outside the store at 4pm because they are on break, back in 30-40 minutes either they need to hire more employees or get new ones

Needs some work

Great phone store

Excellent service!

Great service

Excellence service

Great phones

Good phone service

Hi 👋

Slow service