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Union Family Eye Associates
1013 Chestnut Ln #210, Matthews, NC 28104, United States
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Union Family Eye Associates
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Sy
Review №1

My husband, my son, and myself all have been extremely pleased with the treatment we have received from Dr. Bhat. He is a very thorough and informative doctor. His staff has been absolutely amazing! They make you feel comfortable and welcome!

Ja
Review №2

The best experience I have ever had with an optometrist. Super friendly and knowledgeable. Best contact fit and vision ever.

Du
Review №3

The staff was super friendly and the the Dr. was very informative. No complaints other than the cost of my particular glasses need. I dont associate that with the practice.

Mi
Review №4

The ladies who work in the office are super friendly and personable. Dr Bhatt is also just as friendly. I am always comfortable going there!

Sa
Review №5

I’ve been seeing Dr. Bhat for a few years now and I’ve always had an amazing experience. He is very thorough and has diagnosed several health issues I would have otherwise not known about! Very thankful for Dr. Bhat and his caring staff!!

ju
Review №6

Highly recommend!Great people. Super kind and sweet and you can tell they really do care about you and want the best for you and your health. Very nice building as well. Super clean and very professional.

Vi
Review №7

Dr. Bhat and staff are top notch, professional and friendly. Lots of advanced technology and improved optical selections so you feel like your vision is the best it could be. Added bonus: a sweet office dog was present at my last visit. :)

Ra
Review №8

Dr Bhat knowledgeable and caring with kind disposition Very thorough and detailed in examination never in a hurry and I a retired cardiologist who practiced for more than 40 years in Cleveland Clinc and Charlotte will be happy to recommend for total EyecareHe is very courteous and helpful in explaining the patients problems we need more doctors like himI am glad he has ver good and courteous staff to help his practiceRavi Rao M D

Pa
Review №9

Had to find an new eye Doctor so my friend recommended you. My first appointment was very good! Sheena and Leslie were very welcoming and efficient. Dr. Bhat was very knowledgeable and thorough with his exam! Highly recommend this office!

Ka
Review №10

Very friendly service from the entire office and Dr. Bhat is professional and kind. Couldn’t ask for better!

Mi
Review №11

Had a very Good experience at Union Family Eye Associates Dr. Bhat and his team were very professional and courteous.

Sh
Review №12

Love this place. They take care of all my family !!

ch
Review №13

Dr. Bhat seems to be very good at his job and got me in and out in under an hour. He helped me with my first time eye exam as well as fitting me for a new pair of prescription glasses. All of his entire staff members are very kind and welcoming, which gave me a very pleasant experience since it is my first time coming here. I will definitely be coming here for the rest of my eye care needs and recommend this location to anyone.

He
Review №14

Love everyone at this office. Personalized care. Takes time to be with the person at that time and doesn’t rush through to get to the next. Also doesn’t worry about getting the most expensive treatment but what’s best for that family. Lays out all the details, all the options, what he honestly thinks is best. Actual customer service is so rare

Ed
Review №15

Great thanks for checking on me/my eyes annual visitGreat job

Em
Review №16

Great group! Knowledgeable and friendly staff. Dr. Bhat takes his time making sure your needs are met; Sheena, Denise, Leslie & Inessa are prompt and accurate with testing and orders - and theyre so personable! I bring my disabled mother here as well and she is treated thoroughly and respectfully. We always have a great experience here.

Sy
Review №17

Really appreciate how accommodating the while team is for everyone in our family.

al
Review №18

We had a great visit today! Dr. Bhat was great! My child felt comfortable after meeting him. He was no longer nervous 😊 definitely recommend

Ma
Review №19

Dr. Bhat is great! He is thorough and friendly. Our whole family goes here and we have nothing but good things to say. The staff is super friendly as well and I love that you can communicate with them via text as well as the phone. They always respond within a timely manner.

Pa
Review №20

Very friendly knowledgeable staff, optician, and Dr. Baht was exceptional. The office has the most updated technology, and Dr. Baht explained everything he was doing and why. Beautiful selection of frames. I wish I had gone here long ago, because in addition to the aforementioned excellence, it was much less expensive than the “chain” type of eye doctor. I’d give them a 6 star rating if I could!

Ne
Review №21

It was great to meet Dr Bhatt. He spent a lot of time with me, did the tests without rushing and patiently answered all my questions. Even the entire staff is very warm, welcoming and really made me feel very comfortable. Everyone took time to answer my questions.

Ra
Review №22

All the staff in here are awesome, funny, caring and make you feel very comfortable like a friend not a Dr’s office. I Love it!!!Great Team!!!

Cr
Review №23

As always, my family received best in class service! We’re always greeted with smiling faces and treated like family. Also, Dr. Bhat is the best!

Ja
Review №24

Dr Bhat and his team are awesome.Woke up with an irrigation in my right eye and was able to get in and treated asap, already feeling better.Thanks everyone at union family eye association.

Al
Review №25

The office is beautiful and the ladies in front desk were lovely! Assistant and Doctor were amazing and took great care of me. Amazing all around.

Ro
Review №26

This guys are the best! It was 18 years I’m seeing eye doctor and this is the second time I’m visiting this place. Stuff is giving you outstanding help and you just want to come back here only! The girls up front are amazing and when I really needed help, they just did. No questions ask! Doctor is professional 100%. Highly recommend. 5 stars to this place this time.

Ka
Review №27

ANGELS!!! I’m from out of town and my puppy ate my contacts the morning of my flight. They were able to get me some lenses so I will be able to see.Thank you thank you thank you!!!!Saved my entire trip!

Ni
Review №28

Fantastic business! I was able to make a last minute appointment for my son since he lost his glasses in the ocean🙄. The front desk Staff (Sheena, Leslie and Denise) were so super friendly and helpful. Harlow (the dog) was there and my kids enjoyed playing with her. I honestly felt like we were treated like family and not just another patient through a revolving door. They were patient and so friendly. Dr Baht was very informative, kind and answered every single question in laymans terms so I wouldn’t be confused. They worked with my son with trying on contacts for the first time since we had no glasses for him to see. I cannot express enough how great it was to experience the superb service we received today and have moved my whole family now to this office without hesitation. Thank you all for the fantastic service! I promise, you will not regret choosing this office for your eye care needs.

Pu
Review №29

Dr. Bhatt is extremely personable, efficient, and thorough! He and his staff ensure you are greeted and taken care of.

Je
Review №30

I would recommend Union Family Eye Associates to all my friends. I have always been able to get right in if I have any eye problems. I once texted them on a Sunday night and received a response from Dr Bhat to come in first thing the next morning. The staff is friendly and professional. I find Dr Bhat to be very personable and knowledgeable and good at explaining everything to me.

Na
Review №31

We love Dr. Bhat! He makes my daughter (who has anxiety) very comfortable in his care, she doesnt trust any doctors but she trusts him. He always puts the emotional needs of my daughter first and only does what the she is comfortable with (you can tell he is a dad with great patience) and he also makes funny jokes that make her laugh and ease her tension. Doctors like him are hard to find! The women in the front office are very friendly and kind as well.

Ch
Review №32

Dr. Bhat and his team are the best! My daughter came in for the first time to visit with Dr. Bhat and he was very kind, put her at ease, and very knowledgeable. He gave us some great advice and suggestions about her eye care, and I will definitely be bringing the rest of my family here.His team is also great. My daughter got new glasses, and when they came in, we realized that they were too small for her face and were making her uncomfortable. Denise was able to work with our insurance to remedy the situation and get her a pair that now fits her perfectly. Cant recommend them enough!!!

He
Review №33

Dr Bhat is very knowledgeable person. He has deep understanding of his area. Very friendly staff at union family eye associate. Will definitely recommend it to everyone.

Da
Review №34

Clean and welcoming environment with attentive and professional staff. Dr. Bhat takes time to listen to his patients and is clearly intentional in providing individualized care. One size does not fit all in medicine (or eye glasses) and his use of shared decision-making and thoughtful education make for a successful visit and satisfied patient. Highly recommend.

Ca
Review №35

The ladies at the front are so wonderful, always make you feel comfortable & so friendly!

P
Review №36

These guys are the absolute best. I’ve been a patient of Dr. Bhat’s since opening and I can’t say enough good things about him and his practice. His knowledge and experience is the best around, bar none. He truly cares about his patients and tailors his approach to your specific needs. The staff are all incredibly friendly and helpful, and they make things as easy on you as possible, even before you walk in the door. I wouldn’t trust my eyes to anyone else

Da
Review №37

Doctor is awesome having just coming off a detached Retina surgery and was seeing double . He took extra care to help me get glasses to let me see well again. I highly recommend him.

Ma
Review №38

Staff is knowledgeable and friendly. Dr Bhat never makes me feel rushed. Hes takes the time to answer all my questions and concerns. He is thorough and professional.

Wo
Review №39

The Best eye Dr I ever had the staff is amazing the office is beautiful love the service’s.

St
Review №40

We have been patients with Dr. Bhatt for many years. Their office is accommodating for appointments and have great follow up to ensure all the patients needs have been met.

Al
Review №41

Always a great experience when I go to the office. Nice, friendly staff and Dr. Bhat is personable and knowledgeable. He’s the best.

Pa
Review №42

Very nice friendly doctor and staff. Would recommend to family and friends

Hb
Review №43

Very friendly, knowledgeable staff, with state of the art technology and an excellent choice in eyeglass wear. Highly recommended.

Br
Review №44

Dr. Bhat and his office are awesome!From check-in to initial screening, to the actual eye examination and post-exam care ... all staff is top notch and friendly! I truly appreciated Dr. Bhat taking the time to thoroughly educate and explain to me the various options for my contact lenses and eye health given my circumstances. Very impressed by his professionalism and duty of care, all in combination with a sense of humor. Highly recommend the office! Also, the office is really good with using technology to make “administrative” stuff as easy as possible!

Jo
Review №45

Dr Bhat explained the process he used and answered all my concerns. His staff was caring as well. Very evident that this is a family based business working together to give patients great care.

Da
Review №46

Always have a wonderful experience! All of the staff are great.

Su
Review №47

We always get thorough and caring treatment. We always recommend your practice to everyone! Thank you for caring!

cl
Review №48

Only reason I answered this survey is because of the lady who does the testing before you see the doctor. She’s outstanding; competent, professional and personable! Every star in this review was earned by her.

D
Review №49

The atmosphere at this eye doctor’s office is relaxed and calm. Sheena and Crystal are friendly, efficient and professional. Dr. Bhat is professional and preformed a thorough exam. He answered all my questions and explained everything to me. I was very impressed and happy with the whole visit experience!Sheena and Crystal are the most caring and professional front end staff of any doctor’s office I have been in. They genuinely care about my level of comfort during my visit! I really appreciate the personal care and concern they show towards me.

Ji
Review №50

Welcoming staff and doctors. Efficient office and great selection of frames.

Pe
Review №51

Dr. Bhat takes time to explain everything and is great to talk with. Staff is all very personable. Great service! Much appreciated.

Ka
Review №52

The office is very professional yet you feel at home. Dr. Bhat is excellent. Very knowledgeable and veryup to date with advances in his field but never tries to sell.He always takes the time to discuss options and answer any questions you might have and outstanding follow up.I highly recommend Union Family Eye Associates.

Tr
Review №53

Always a pleasant experience at Union Family Eye Associates. Everyone is so friendly and Dr. Bhat is wonderful. Highly recommended.

Jo
Review №54

Excellent experience, Dr Bhat is always professional, personalizing, and relaxing when attending me. He, among other things, explained in lame words, my conditions, etc.His lady technician, while professional, could be a bit more refined or tactful (friendlier) I highly recommend Dr. Bhats office.

Tw
Review №55

Very clean and friendly. Staff were amazing and very personable. Dr Bhati is extremely knowledgeable and shows such cares to my father. Highly recommend him and his staff.

Ri
Review №56

As always, great friendly service.

Ca
Review №57

Fantastic people here. Everyone was very friendly. Totally recommending for my husband to go.

Ja
Review №58

Great office - friendly, professional and Dr Bhat is great. Explains everything - makes sure there are no unanswered questions. I’m really glad I switched to this office.

Lo
Review №59

SO grateful for Dr Bhat and his office today being able to take me on an emergency visit. I appreciate the great care and explanations of what was happening. My day is much better because of my visit.

Ma
Review №60

Dr. Bhat and his staff are always very professional and truly caring. Dr. Bhat has been my eye doctor for 10 years and all my family sees him. I recommend him highly and without hesitation.

Vi
Review №61

It was a pleasant experience visiting Dr. Bhat for my yearly routine eye check up. Both the doctor and the nurse were pretty friendly and gave me all the time for all the questions I had. I am pretty pleased with my visit and would recommend. This place for an eyes check up.

Pa
Review №62

Great service and great people. My glasses also work well except the bridge broke after only a few months during a routine lens cleaning. But the staff at Dr. Bhat’s office were very helpful in replacing them.

Li
Review №63

The staff is very friendly and professional. Scheduled my appointment with no problems and the lady (Sheena) I believe was very helpful. Dr. Bhat was very helpful and answered my questions to where I could understand the answers. Will be telling my friends about you all. Have a blessed 2021!

Ro
Review №64

The office was very pleasant and the Doctor was very helpful.

Ga
Review №65

All of the staff is sincerely interested in the patient. They treat you with the concern of a family member. Dr. Bhat is very thorough and patient he takes time to explain things and make recommendations on eye care. An extra special shout out to Crystal. She is not out to sel you a pair of glasses and move on. She takes ALL the time you need to pick the frames you feel are right for you . She cannot do enough to make certain you are satisfied and everything she does is with sincerity, a cheerful personality and concern for the patient. One of a kind indeed. If you want thorough personalized care this is the place

Je
Review №66

There was some initial confusion about my appointment being cancelled which I was very upset about, but it was quickly cleared up . The staff was very kind to me which I appreciated. I thought my eye exam was thorough it was a positive experience. .

Be
Review №67

Dr. Bhat has been my eye doctor for almost 10 years and he is always super professional, caring, and friendly. The staff is always polite and helpful and facilities are clean and welcoming. Highly recommend.

Ka
Review №68

Best place around. Always very satisfied with my experience there. Very concerned and helpful. They all make you feel like you are the only one they care for. Great follow through when other appointments are needed. Would recommend them for all your eye care needs. I have been to a lot of eye doctors and these guys are the best!!

Sa
Review №69

Thorough. Thoughtful. Amazing. They take time to diagnose the smallest of issues and get you what you need. My prescription is low. Other optometrists have told me I didn’t need glasses with a prescription the low but I was getting horrible headaches. Dr. Bhat and his team took their time, were incredibly thorough and understanding, and helped me with glasses that accommodate my new job routine of being in front of a computer constantly. These people care. A lot.

Yu
Review №70

Dr. Bhat and his team are very friendly and the best.

Ma
Review №71

Great service, great provider and great staff. Everyone was kind and courtesy and Dr. Bhat was professional and thorough with his evaluation and recommendations. I highly recommend him and Union Family Eye Associates.

La
Review №72

Dr. Bhat and his staff are professional and very pleasant. I had fantastic visits and given important information. Thank you for all you do. I appreciate all of you.

Ch
Review №73

Dr. Bhat is fabulous. He is personable and thorough. He answers all your questions. I highly recommend this eye practice.

De
Review №74

I was very happy with my appointment today with Dr. Bhat and his staff. He was friendly and thoroughly answered any questions that I had regarding my eyes. His staff, Sheena and Crystal, could not have been more helpful and friendly. I had a wonderful experience!

Ja
Review №75

The staff was amiable as well as efficient. Dr. Bhat is a consummate professional, the exam itself was a pleasure & Dr. Bhat shows genuine concern as it pertains to patient eye health. He explained all of the pertinent information clearly as well as answering all of my questions. I highly recommend this center, it is both friendly and knowledgeable.

Rh
Review №76

Dr Baht is personable and professional. The staff are prompt and friendly. Really enjoy the texting method of appointment making!

Li
Review №77

The staff is amazing and so friendly. They remembered the things that were discussed at my last visit (it had been over a year). Dr. Bhat’s is awesome and takes the time to explain why he offers a certain contact lens. I was confident I wanted to switch back to one of my previous lenses, but his recommendation was exactly what I needed. I haven’t seen this clearly in a long time (I have astigmatism). These contacts fit better than any I have had before and I’ve been wearing contacts for over 20 years. I highly recommend Union Family Eye Associates!

Al
Review №78

Dr. Bhat is the best optometrist that I have encountered in 70+ years. In addition to first rate clinical skills he demonstrstes tremendous people skills such as listening carefully and being empathic. I am very grateful that I have the opportunity to work with Dr Bhat and his team.

Go
Review №79

When it comes to your eyes, you want someone who will take the time to really understand your needs and make you feel comfort. Dr. Brah & his team are very thorough and caring. You can tell they genuinely care for their patients!

Ra
Review №80

Dr. Bhat has been very thorough in examining the overall vision health and demonstrated great deal of knowledge in the field. Our entire family go there for our eye care. He took enough time to explain about Lasik surgery both benefits and potential risks without pushing for quick decision. He provided the facts and let me make the decision instead of creating sense of urgency. His assistant was also very courteous during the test process and front desk staff was very friendly and knowledgeable about the lenses and frames! Variety of options in reasonable price point, highly recommend Dr. Bhat for eye care!

Ro
Review №81

My first time to Union Family Eye Associates went very well. The staff were professional, knowledgeable and friendly. The office utilizes text in addition to phone and website communications which allows for instant updates.Dr. Bhat was also professional, knowledgeable and answered all my questions.I definitely recommend Union Family Eye Associates for your eye care needs.

Sh
Review №82

When i come in for my appt the front office staff is always so awesome in every way. The personally and smiles just make my day. They are very knowledgeable in the role they have. Thank you very much for making yourselves shine and Dr. Bhat.

Ji
Review №83

My prior eye doctor sold his business and fortunately I’ve located Union Family Eye Associates! Dr. Bhat, Sheena & Crystal are very friendly, professional and courteous! The equipment is leading edge and would definitely recommend Union Family Eye Associates to anyone looking for eye car!

Em
Review №84

I’ve been coming to see Dr. Bhat for many years now and I cannot speak more highly of him and his staff. They are always kind, professional, and helpful— you literally can’t find a better group of people! I would recommend him and his office to anyone looking for a knowledgeable and caring optometrist who is truly invested in you and your family.

Vi
Review №85

Best experience ever. Really cares for his patients.

Ap
Review №86

Dr. Boat and his staff are wonderful with me and my children. They are friendly from start to finish and very thorough.

Be
Review №87

The staff is very friendly. The eye exam was very thorough and Dr. Bhat answered my questions to my satisfaction. I definitely recommend Union Family Eye Assoc. and Dr Bhat.

Lo
Review №88

The most thorough and knowledgeable optometrist in Charlotte area. Fantastic staff also.

R
Review №89

My overall experience was very good. Dr Bhat was friendly and thorough. Sheena and Crystal who work in the office were pleasant, friendly and knowledgeable. This was my first visit, I will be returning!

AC
Review №90

I really enjoyed my visit to Union Family Eye. Dr. Bhat is very knowledgeable & kind. This was probably the easiest eye exam I’ve ever had.

Je
Review №91

I have been going here for 7+ years and always have the best experience. Dr. Bhat is so personal and takes the time to explain everything and take great care of you and your eyes. Always very clean and everyone is so friendly!

Wy
Review №92

This was our first visit and it certainly wont be our last! Love the super friendly, family atmosphere and everyone is so nice! 5 stars!!

Br
Review №93

I found Dr.Bhat and his staff to be friendly and knowledgeable . I never felt rushed through. They took the time to explain my procedures and answer all my questions. I would definitely recommend their office.

Sh
Review №94

Dr. Bhat and his staff are great! The ladies at the front desk are super friendly and are extremely helpful with picking out the perfect pair of glasses. Dr. Bhat is so knowledgeable and gives great advice...such a great personality!

Sr
Review №95

Great medical office, wonderful and warm experience from start to finish. Dr.Bhat is very knowledgeable and informative. He is very patient and listens to your concerns. I would highly recommend Dr.Bhat if you are looking for a specialist.

S
Review №96

Ive been going here to get my eyes checked for years now. Ive always had an excellent experience. Sheena, Crystal, and Dr. Bhat explained every step of the process and were able to answer all my questions about my vision.

Ka
Review №97

Great staff. Dr Bhat is the best!

Bo
Review №98

I have never been to a more personable and friendly office in my entire life! Staff were extremely professional and helpful. Dr. What was thorough in his examination and very informative throughout the entire process. I woul highly recommend Union Family Eye Associates to everyone! Thanks for a great experience.

Tr
Review №99

I have been a patient of Dr. Bhat’s for about 10 years and he is very knowledgeable and uses the latest technology.

Ma
Review №100

Always a pleasant experience- Dr.Bhat& the staff are amazing!!!

Information
34 Photos
100 Comments
4.9 Rating
  • Address:1013 Chestnut Ln #210, Matthews, NC 28104, United States
  • Site:http://unionfamilyeye.com/
  • Phone:+1 704-821-5009
Categories
  • Contact lenses supplier
  • Eye care center
  • Diabetes center
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–12:30PM
  • Friday:8AM–12:30PM
  • Saturday:10AM–1PM
  • Sunday:8AM–12:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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