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Mattress Warehouse of Matthews
9721 E Independence Blvd, Matthews, NC 28105, United States
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Mattress Warehouse of Matthews
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An
Review №1

Great selection and excellent selection process. Great service and price. I bought 2 in one week. Highly recommend. Great team to work with on buying a mattress.

Tr
Review №2

Great customer service. Make sure u goto Terrence. They have a big selection for more then reasonable prices. This is my 3rd time shopping here and I cant see myself going anywhere else for mattresses.

Ch
Review №3

Terrence was a gigantic help super patient and extremely well informed. Showed me around telling me what would work best for me health wise and as well taking into consideration what was personal preference. Furthermore, out of the 3 shops I went to I by far had the best experience here and will continue to come here and refer friends and family.

Re
Review №4

Terence was a huge help! We walked in not know where to start and he helped us to be well informed, put us at ease and we didnt feel rushed at all. We cant wait for our new mattresses to be delivered!! Thank you!

T
Review №5

Liz helped us and gave us the royal treatment. I never knew picking a mattress was so detailed. Definitely was an enjoyable experience.

Em
Review №6

Len from the Mattews store helped me. He was very kind and listened to my needs. He helped me get a mattress that wouldn’t hurt my back (I have chronic lower back pain) for an affordable price. I definitely recommend this store to anyone who is looking for an affordable quality mattress and great customer service! Thank you so much, Len!!

St
Review №7

I bought a nice King size last year from here. They had a cool mattress machine that youd lay on and it gave us some options to choose from. The 2 gentlemen helping us that day were great. Very helpful and fun to talk with.

Ga
Review №8

Liz was a wonderful sales rep. That is why we came back after going to three other mattress stores. Worked with us well!

me
Review №9

We are really appreciative to Len at Mattress Warehouse for helping us select our new mattress. He was very informative and patient with us as we tried out our options. Looking forward to our new king size mattress! Thanks, Len!!!

K
Review №10

I bought a mattress today from Terrance at the Matthews, NC store. He was extremely helpful and patient with us as we waded through all the different options that the store provides. I recommend that you go see Terrance!

MI
Review №11

Kain was incredibly helpful. Got us exactly the mattress we wanted and was able to answer and questions we had. Delivery was right on time and efficiently handled!

HI
Review №12

Terrence was awesome ! Helped both my wife and I out to get our perfect king size mattress ! Wasnt my first time at this store and def wont be my last ! Love being able to get a GREAT deal !

Ca
Review №13

The experience was positive. Our sales person Len Harrison was very informative about the different mattresses.

VE
Review №14

GREAT Labor Day sale! I havent purchased a mattress in FOREVER, so I honestly wasnt familiar with all the types, technology, etc.Glen was awesome...very helpful and friendly.

Ja
Review №15

I visited the Matthews location shortly after moving from New Jersey. Terrence was amazing. I had no clue of my bed type, but Terrance and his sleep test did the trick. And I found a perfect affordable match!!!

Ca
Review №16

The sales person took her time with us ty make sure we picked tho mattress best for us. Very professional!

Mi
Review №17

My fiancé and I had a great experience at the store. Blue made looking for a mattress as smooth as possible and was very knowledgeable with what was best for us. Would definitely recommend this place to others.

Ra
Review №18

Len was great. He helped us find the best mattress and deal! Thank you!

Ch
Review №19

Len was the sales guy in the store that day. He was very friendly, knowledgeable and offered me a fantastic deal. I am super excited to get my new adjustable bed and mattress.

Jo
Review №20

Wonderful customer service and beducation from Vern and Liz! Thank you!

Pu
Review №21

Great Mattress Shopping Experience. Len (Manager) was very knowledgeable and helpful. I was able to get an Excellent Hybrid Kingsdown mattress and box spring at a fair price. I would recommend Mattress Warehouse to others.

Go
Review №22

Len is really great to work with, hes not pushy, hes helpful and willing to work with you. Highly recommend hi.!

Te
Review №23

Blue was the most professional salesman we’ve ever encountered. He was nice, personable, knowledgeable & extremely helpful.

Sh
Review №24

Len gave me an awesome deal and extremely helpful. I was looking for mattresses for over a week and came to this store. Great decision!!! I’m definitely returning to buy the adjustable base as my Christmas gift to myself!!!

Nu
Review №25

After doing some research and going to different mattress stores, I purchased a mattress from this warehouse, the sales person who is the manager in Matthews was very pleasant, knowledgeable, and very honest. I got my tempurpedic and I am very happy with the mattress.

Ki
Review №26

We had a great experience with Mattress Warehouse of Matthews. Charles not only served us while we were in the store, but was also serving other customers as well. He did great juggling multiple customers at the same time making everyone feel taken care of, he is very knowledgeable about the products and services the company offers. We received our order on the day agreed upon and the delivery went flawlessly. The company has a really cool delivery tracking system that narrows down your delivery window in real time. We would absolutely consider using Mattress Warehouse of Matthews again for future mattress needs.

Bo
Review №27

We were very unsure about the type of mattress we needed. Brian Valentine took the time to have our sleep positions evaluated. He showed us the types of mattresses that would be best for us. We had a really good experience and we bought a Sealy. We recommend Brian and Mattress Warehouse of Matthews.

Ge
Review №28

Imagine my surprise to see a good friend in your Matthews NC store. Brian Valentine blew me away with his knowledge about mattresses. He remained extremely pleasant and patient while I tested two thirds of them on the floor (with the exception of the beds-in-box on display). A computer glitch caused the incorrect data resulting in the delivery of the wrong mattress. NO PROBLEM It was immediately taken care of. Anyone looking for a cloud nine sleep experience needs to see Brian. He has the experience to help you watch the sheep jumping the fence while you slumber on.

Aa
Review №29

Anita was filling in today at the store and was very helpful. She took her time with us and had a lot of patience as we tried different beds. When asked any questions she gave us all the information she could and was willing to contact help if need be. Great Experience

Pr
Review №30

My Wife and I needed a new Mattress. We had no intention of buying one the day we did. We walked into the store at 5:45 on a Sunday afternoon. Charlie was there by him self. We intended on taking a peek and then maybe coming back. Charlie was awesome. He took time and was friendly not pushy. He then walked us through what we were looking for and what we thought we liked then he put us on the machine to tell him what we should buy. He worked with us well past closing and we did buy a mattress from him and also two pillows. He is a true asset and should get all the accolades that he is due. If you want a mattress please go see Charles.

Am
Review №31

I purchased a mattress at beginning of February. The mattress is defected, the springs are showing thru bottom layer - box springs and pillow top is already lose. I got no help when I called the manager - Brian, he only referred me to customer service center, no apology..no concern. He refused to update my correct phone number in their local system. I have yet to here back from the Matthews store even after the CS center emailed them to replace the mattress. I have emailed the Natthews store twice with my correct phone number and still no contact from them. Will never purchase anything from this business again. Buyer beware .

Ci
Review №32

We bought our mattress and box spring a year ago and it is still perfect. We researched for a while to find the best for the least. The salesman was extremely helpful in guiding us to the right mattress. Prices were fair, the whole buying process was fast. Delivery was quick, setup fast and they took away our old mattress and box spring. After a year, this mattress and boxspring are in perfect condition and it has improved our sleep. We have recommended this place to everyone.

Sa
Review №33

Best mattress store ever! Customer service and staff was amazing! They don’t just try and get a sale. They make sure you get a mattress that’s a perfect fit for your body and your budget. I love it! Definitely plan on shopping here again.

Ca
Review №34

Todd Anderson was a huge help as we made several trips into the store to choose just the right mattress. We have now slept on our Stearns and Foster for two weeks and it really is perfect for us. Todd can utilize technology to find the ultimate mattress for you too!

Ga
Review №35

My husband has neck and back problems. we needed a new bed but were overwhelmed as to where to start. We went into Mattress Warehouse and were met by Akisch. He was very friendly and took time to explain their process and the method they use to assess the mattresses that would fit us best. As we tried the recommendations, he asked probing questions to help us eliminate those that were not perfect.we also wanted an adjustable base. Once we picked the mattress we wanted he moved it to an adjustable base so my husband could get the feel of the mattress on that base.The best part is that although he spent over an hour and a half with us, there was NO pressure from him to buy. He even offered to give us a few minutes so we could talk amongst our selves. Applying for the financing was a breeze and (for a change) I left feeling good about the purchase.It was just delivered today. The delivery men were polite and respectful of our property. Everything was set up and they showed my husband how to work the bed. Overall, I was extremely pleased with this experience and would recommend Mattress Warehouse of Matthews to anyone looking for a new bed.

Ho
Review №36

I came in this store overwhelmed as we just moved from Oregon to North Carolina. I told Charles what I was looking for and my budget and he quickly helped me find new mattresses for my family. I was able to get everything needed to our house same day with a lot less frustration than I was expecting. I walked away feeling like I got a good deal and I slept like a baby the first night on my new mattress. I would definitely come here again or recommend this store to friends/family.

Je
Review №37

My mother is a big fan of Mattress Warehouse, and now I am, too. Benny and Jeremiah were both extremely knowledgeable, and I felt no pressure at all to hurry my visit or make a purchase (unlike other mattress stores). I visited three times: first, to take the proprietary mattress match test and try the recommended mattresses; second, to retake the mattress match test (for validity, which it had) and lie on my #1 choice for 30 minutes; and third, to purchase the mattress. Never was I made to feel like an inconvenience, and I enjoyed chatting with the guys. Delivery was a hassle-free dream, and Ive been sleeping very well since purchasing. I recommend this place without reservation, and I will return when I need my next mattress.

Gr
Review №38

While doing research online, I visited this store location twice before purchasing a Kingsdown mattress. The two gentlemen who worked at the store were very knowledgeable on the various mattresses in the store. They were both able to answer all my questions and concerns.

br
Review №39

Charles was excellent. He was truly knowledgeable and worked hard on my behalf. I would definitely recommend purchasing your next mattress here.

St
Review №40

New guy was nice, lots of mattress choices. Prices are over the top. $6000 for a split king?

Ja
Review №41

Had the best time with Mr. Todd!! Very knowledgeable and very patient with my wife and I. Will be back to get an adjustable frame ASAP

Ta
Review №42

We had been mattress shopping for weeks and popped into Mattress Warehouse in Matthews to see what they had to offer. And Benny and Jeremiah hooked us up. They are knowledgeable and funny and welcoming and so very helpful! If you are looking for a new bed, go by there and talk to Benny or Jeremiah. They will steer you in the right direction!

Kr
Review №43

They have one of the best selections and great deals low prices and most importantly they offer 0% financing options for up to 5 years and the lady who works there is very nice and knowledgeable about helping me find a bed that is perfect for me and she helped me relieve the pain in my back because Ive been sleeping on the wrong mattress for years. Very happy with the process it was easy and informational on choosing the proper bed. i recommend this place to everyone looking to purchase a better night sleep.

Pa
Review №44

Charles was very patient and informative in helping us select the right mattress. It was nice shopping without the pressure of buying and being able to choose on our own terms. Chose a temper-pedic mattress. We are very happy with our choice. Pricy but our sleep is most important and delivery was on time and very professional. Would highly recommend him to anyone seeking out a new bed.

Je
Review №45

I had a great experience at Mattress Warehouse. Charles was very helpful, patient, and provided great customer service. There was no pressure to make a purchase, and I felt that Charles was focused on making sure I found the best mattress to fit my needs and price range.I also believe I got a great deal on my mattress, as I compared their price with several other shops, and it was priced significantly lower than others.There was a small issue with my delivery scheduling, and then I noticed a manufacturer default in the mattress shortly after recieving it — but after letting Charles know, he promptly refunded my delivery charge (without me even asking him to), and got my mattress exchanged with a brand new one within a week, with no hassle or fees.I am very pleased with my purchase, and I was happy to give Mattress Warehouse my business. I would highly recommend!

Fa
Review №46

Great experience very knowledgeable and helpful. Thanks for the great deal!

Le
Review №47

Amazing customer service!! I would highly recommend this place if you are looking for an affordable mattress. I really appreciated Jeremiah and Benny taking time to show us around and being very patient with us in helping us find exactly what we needed. Come see these guys right away!!

Jo
Review №48

Mattress warehouse was great! Akisch and Jeremiah were quick and very knowledgeable, they asked the right questions and figured out whatever I needed in minutes. Also both were very easy to talk with and weren’t just trying to make a sale. I was very comfortable with these two and highly recommend them to anyone!

Al
Review №49

Benny is the best!! He has a great understanding of beds, there were lots of choices and my bed was delivered very quickly. I’d suggest Mattress Warehouse to anyone I know because the service and options were better than the other stores I looked at.

Ri
Review №50

Charles was wonderful! I purchased four twin mattresses from here and they gave me a remarkable deal.

Ke
Review №51

I went in on July 1st 2019 and the salesperson who was there (Todd) was drinking alcohol and was stumbling arround. This is not okay for a business to have is their employees drinking and working. It worries me that he drove home drunk. I did go in later in the week and met Ryan (The store manager as he told me) he is the only reason i gave this 2 stars. He was helpful and kind. I may have not bought because of the incident but anyone reading this. Please go see and ask for Ryan he will help you. Also if the company sees this please keep Ryan where he is. But Todd needs to go.

Kr
Review №52

We had a really great experience working with Akisch. He was very friendly and personable and gave us a great deal on our new mattress. I highly recommend Mattress Warehouse!

Se
Review №53

Christine the manager no longer works there nor does Jeremiah, however, they both assisted with my purchase along with Max who helped to facilitate the finalization of the purchase. Very good service was received all the way around.

Re
Review №54

Thanks guys for taking the time to help us find the perfect mattress! You all are great to work with and we would highly recommend this company and store.

Ly
Review №55

I recently purchased a new mattress at the Mattress Warehouse in Matthews. I had been in about 6 months earlier and loved the sales person Jeremiah. He was patient, knowledgeable and did not pressure me into a sale. Instead he listened to our needs and provided us a great amount of information about the various mattresses that might meet our needs. We also met his manager Akisch who also was a rockstar, courteous, knowledgeable and a great sales person. I could have bought a mattress in a number of stores but chose this store because of the way I was treated. You have made a very happy customer who will absolutely return in the future. Thanks much for your assistance.

An
Review №56

Akisch was a Great help! Best deal in Charlotte. Great customer service and very knowledgeable about there products!

Am
Review №57

I have been sleeping sound for about a month now on my new mattress from Mattress Warehouse. I spent a good 2 hours hoping from bed to bed trying to find my best match for comfort and budget. Akisch was super professional and patient with me! Best part though is the cool pillow. Everyone has to have a cool pillow in their life! Thanks, Akisch!

As
Review №58

Highly recommend this place! Akisch was friendly, knowledgeable, and a pleasure to meet! Great prices and selection!

J
Review №59

I’ve been searching for mattress for months, I’ve been to different retailers and I found the best mattress and deal here at mattress warehouse. I spoke with the manager Akisch and he is outstanding. If you’re having trouble finding a mattress come see Akisch as your final stop!!!!!!!

Br
Review №60

Akisch was such an incredible help! I’m moving into my first apartment, and I was able to get a hybrid Serta mattress, a box spring and a bed frame for a really great deal. He helped us get a price we definitely couldn’t get anywhere else and was super helpful with securing everything to the car. I’m so glad we decided to check this place out.

la
Review №61

Benny Angells customer service was absolutely amazing. He never once pressured us into buying a mattress, he even told us he was there not to sell anything but to make sure we were getting a better nights sleep. If he did end up selling us a mattress it would be one that would match us perfectly. Benny even knes exactly what pillow my boyfriend needed based off of just looking at him when he walked in the door.The bed match technology that they have takes all of the stress out of buying a mattress and narrows a whole showroom of mattresses down to a handful based on what your needs are and not just what happens to feel comfortable at the time. Dont think I will ever shop anywhere else for a mattress ever again.

Ke
Review №62

Akisch was very helpful when picking out two new mattresses. Jeremiah also assisted us as well. Akisch was very patient and worked hard to get us the best possible deal. We love our new mattresses and will definitely be going back when we need to furnish more rooms!

Ri
Review №63

Great service and great value. Simply needed a quick purchase and there was no runaround or pressured sales.

Su
Review №64

Store has great mattresses and pricing options. Will definitely come back when I need another mattress.

Sh
Review №65

My friend Victoria and I were looking on our phones for a mattress place that was open at 5:30 in the evening on a Sunday and we found Mattress Warehouse. Benny and Jeremiah were both very helpful to us. I will reccomend this place to all my friends and family.

Ch
Review №66

We had great service, and are very happy with the mattresses we ordered.

Ri
Review №67

Todd- was fantastic. Super knowledgeable and friendly.

Ch
Review №68

Charles the in store sales associate did a great job. Customer service however is terrible at this company. I was overcharged for my purchase and the sales associate input info for a refund. I purchased this mattress before thanksgiving and it’s Christmas now and still no refund. Have talked to several customer service associates on this issue with no results. Legal action will be my next step

An
Review №69

Bought a mattress on Saturday and was satisfied with the personable customer service received and wide selection of mattresses available. Cant wait for my new mattress to be delivered!

Ka
Review №70

Benny Angel and Jeremiah were extremely helpful! They got us the perfect mattress for a great price!

Is
Review №71

I just purchase a mattress with an adjustable frame at mattress warehouse and got a great dealAlso the young man that helped me was very pleasant, helpful and determined to get me the best price and quality mattress, as opposed to other mattress company. Thank you Akisch

Je
Review №72

IL got great deal Charles cum see great guy

kr
Review №73

Great service awesome deals on top name brand bed sets best customer service ever

Jo
Review №74

Mr. Valentine day as the rep that helped me today. He did a very well with informing me about the differences in mattresses and even though i did not buy one today, I soon will be and will be coming here to do so.

Ta
Review №75

I love my new mattress

Ka
Review №76

My husband and I came into Mattress Warehouse after visiting multiple different mattress companies. We were greated by Akisch almost immediately and he found our bedMatch within minutes. Akisch was very knowledgeable about all the mattresses he showed us and any question we asked. He offered us the best deal around and with the best costumer service! Highly recommend!

Om
Review №77

Good deals and customer service 👌🏾 Go see Akisch!!

fr
Review №78

My wife and I worked with Akisch at the Mattress Warehouse of Matthews. He is very knowledgeable and helpful. He let us tell him about our various trips to other mattress stores and then introduced us to BedMatch. Well be getting our new mattress delivered this week. Thank you Akisch and Mattress Warehouse!

Ti
Review №79

I had been mattress shopping for about 3 months now, and picking out a mattress today was painless. Akisch was very knowledgable about the product, pain points, firmness and durability. He was very patient with ALLL the questions I had, push back and concerns! I’m very big on customer service and it was definitely refreshing! He asked me what I was looking for, what my price was and issues I was having with my current mattress. Great experience! Thank you Akisch! 😀

al
Review №80

Benny was super nice and really helpfull profesional and nice. i got me a great deal on a queen bed great discounts on everything thank you benny we will see you soon

IM
Review №81

Best place to buy a mattress and to get the best customer service yet

Da
Review №82

Great deals and Akisch the store manager is awesome very knowledgeable!!!

B
Review №83

Cheaper than Matress Firm and more choices!! No 5 🌟 because of delivery charges.

He
Review №84

Akisch was excellent!! He took the time to show us multiple beds and helped us choose the one that was right for us.

Cl
Review №85

Shopping experience is welcoming.

Mi
Review №86

Excellent service, pricing and selection!!!

Ch
Review №87

Quick and easy delivery

Ja
Review №88

Wasnt there

Information
29 Photos
88 Comments
4.7 Rating
  • Address:9721 E Independence Blvd, Matthews, NC 28105, United States
  • Site:https://stores.sleephappens.com/United-States/NC/Matthews/Mattress-Warehouse-of-Matthews/141/11139?utm_campaign=yext&utm_medium=organic&utm_source=GMB&y_source=1_OTk5MTE5NS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 704-708-4048
Categories
  • Mattress store
  • Bedroom furniture store
  • Home goods store
Working hours
  • Monday:11AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Credit cards:Yes
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