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Ken Ganley Kia
2925 Medina Rd, Medina, OH 44256, United States
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Ken Ganley Kia
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Ke
Review №1

I was asked to leave a positive comment after a great sales experience. I was fully prepared to do so, however there are major gaps in service after the sale. I have left 7 messages this week, via email, voicemail, and the receptionist (who was supposed to have two different departments call me back) with absolutely no response. Nothing. Can’t leave a good review if they can’t follow through!

Sh
Review №2

I bought a 2020 Kia Soul from Ken Ganley on Thursday. It was a painless experience. They let me take my time and gave me lots of options. My salesman Scott Carlson was amazing and did all he could do for me. They helped me cover all my bases and it was throughly a great experience. I would whole heartedly recommend them to anyone. Thank you so much for all your help.

St
Review №3

I have nothing but amazing things to say about the folks here. Guy Ghrist, Maria and everyone I worked with were amazing and incredibly efficient. I left work and arrived there at 5pm. They had me out of the door in my brand new 2022 Soul by 630! The attention to detail was amazing, there was a few blemishes I didnt notice glue marks from shipping blocks. They immediately took it to service and had it buffed out on the spot. Ive been in the automotive industry for many years and couldnt have had a better experience with the folks here. Highly recommend 5 out of 5!!

Mj
Review №4

I recently purchased a vehicle and 2 weeks after having the vehicle the dealership found a discrepancy of almost $5,000 on the amount owed from the trade in of our other vehicle. I met with the manager and discussed this and the manager decided to not charge this to me but made the decision that the dealership would pay that amount to the credit union and allow me to keep the new purchase. I am retired and on a fixed income raising 4 Grandchildren and I appreciate so much what they did and would recommend them to anyone.

Sa
Review №5

Staff was polite, courteous and helpful. Service completed in less time than estimated. Car was washed and front floors vacuumed prior to notification that service had been completed. When I went to leave, the key wouldnt turn in the ignition. Staff came out and explained that the steering wheel had been accidentally locked and then proceeded to explain and show me how to unlock it. Never felt as though I was taking up their time. Just smiles and appreciation that I was a valuable customer.

St
Review №6

I had the best experience with everyone at Ken Ganley Kia. My salesman Damon Swann made purchasing my car stress free and fun. Thank you so much!! It’s almost an hour drive but I will make the trip to have my car serviced here. I will be back to purchase my next Car from this great group!!

An
Review №7

My daughter and I stopped on a whim one afternoon to look at some possible newer vehicles for her. Long story short she ended up leaving with a new 2021 Seltos S that she absolutely loves and we feel she’s safe in! Deric, our salesman, was terrific! He was very knowledgeable and patient with us! He was able to answer our questions and give comparisons between the two vehicles my daughter was “torn” between. He also made the financial dealings very easy and fast. Although it was well past closing by the time the car was ready to go, Deric never made us feel as if we were an inconvenience and stayed longer to be sure my daughter was well informed on the ins & outs of her new SUV….Thank you Deric for such great service!!! I would definitely recommend KIA and Deric to family and friends :)

Sh
Review №8

DJ is a friendly straightforward sales representative.He was patient with me through the process. He was not pushy and made sure I was comfortable the entire time. He even came in on a Football Sunday to meet with me !Highly recommend working with DJ and Ken Ganley Kia!

Ju
Review №9

After a not so good experience dealing with a Michigan Kia dealer, we decided to call Ken Ganley Kia in Medina, OH for a vehicle we could not find locally. Had the great luck of speaking with Barry Urban who wasted no time making a great deal for us and negotiating a deal on our trade in as well. He was extremely responsive and efficient and didnt waste time setting everything up. We ultimately drove 3.5 hours out of our area (Metro Detroit) to get the vehicle that we wanted. From the minute we walked in the door to the minute we pulled out of the parking lot was a fantastic experience! Everyone we came into contact with was very friendly and knowledgable. Barry also spent over 20 minutes going over all the great features on our new vehicle to ensure we had a great experience trekking back home. Barry even took the extra personal step to text us later to ensure we had a great drive home. Thanks again to the incredible staff at Ken Ganley Kia for making it a flawless experience! We will recommend you to all of our friends and family....well worth the drive!

An
Review №10

We recently purchased a vehicle at Ken Ganley Kia with the assistance of Tad. We couldnt of been happier with Tad! We called ahead and knew the vehicle we were interested in seeing. We stated we wanted to come in about 2 hours. He said he would have the vehicle cleaned up and ready to go upon our arrival and that he did. He had the keys in hand and was ready for us immediately. We test drove the vehicle, looked it over, and knew immediately it was just what we wanted. The paperwork process went very quickly. All together I think we were at the dealership about 2 hours from start to finish. Tad was easy to talk to, made us feel comfortable, and was a joy to work with. We will definitely be referring friends and family to Ken Ganley and especially Tad! Thanks so much!!

Cl
Review №11

I leased a 2021 Kia forte with RJ! He was very pleasant and easy to work with, not high pressure at all. I was surprised how smoothly the process went. I highly recommend working with RJ at Ken Ganley Kia in Medina. He is the best!

De
Review №12

Nice and professional I love my truck!

La
Review №13

I went there to see if Id be able to trade in my 2016 Hyundai Sonata for a pre-owned Santa Fe. I really just wanted an SUV. I was skeptical because 3 other dealers had just told me that because I had damage to my bumper it would be hard to trade in, and Id have too much negative equity to make a deal in the price range that I wanted. I called Ken Ganley Kia as a last resort before Id just decide to keep my car. Mariah was my Salesperson and she was so Awesome! Very sweet and knowledgeable, and she did everything she could to help me. Not only did I get to trade in my car for a fair price, but I ended up with a 2022 Kia Sportage in a price range I could afford! Im so thankful for her and her team for making this possible for me and now I get to enjoy my first brand new SUV!

Mi
Review №14

Just purchased my first Kia yesterday from Ken Ganley Medina. Salesman Tad Ries made the purchase and delivery pain free. Unfortunately, there was a delay in making the delivery but it was all Kias fault, not the dealer or Mr Ries. When you go to Ken Ganley in Medina to buy a Kia you need to work exclusively with Tad. Tell him Mike sent you. HE IS THE MAN TO GET THE JOB DONE PAINLESSLY!

Li
Review №15

It was time for my son to get a new car. He is loving his new Forte!!! Thank you to the sales team, even theyre service department was incredible!! I will be referring all friends and family. :)

Me
Review №16

I recently leased with Kia and they made it super easy! I was in and out within a couple hours and driving home my brand new Kia. Which I’m in love with!! Since then Kia has been so helpful with an questions I have called them with.

Em
Review №17

Jeremy Skinner and Guy Ghrist helped me find an amazing deal on my new car! Im so happy with it and cannot wait to drive her around more! Everyone is always so nice and helpful when I come in. The service staff is awesome as well, even if they werent open when I got my new car.

Da
Review №18

We just purchased a brand new Kia Soul with Bryan Harvey at Ken Ganley Kia. He was instantly helpful, quick and worked hard to make our family happy. We came with our kids and he was so patient with us. He answered every question no matter how small or big and made sure we were fully satisfied before we drove off! Highly recommend working with Bryan!

Mo
Review №19

Matt was such a great service porter! Not only did he vacuum out my car, but he also was so friendly it gave me a feeling of joy i haven’t experienced in years, since my hamster died... anyways great service.

Am
Review №20

The purchase experience was just fine--not exceptional or amazing, but good. Fast forward to today and now my temporary tag expires today because they have not yet sent me the memorandum title for my new car. No one will follow up as promised or return my phone calls. SUPER disappointed in their communication and follow up and Im tired of leaving messages with an answering service. Thank you for the response on here. I am hoping someone is taking care of my issue since no one has still called me back.

Da
Review №21

I’ve gone to this particular dealer many times over the years. It’s changed hands as of late but the service you receive is still top notch! I’d highly recommend working with Chad Emerson as he was a knowledgeable sales professional that made the experience effortless. 10/10, will recommend again!

Ch
Review №22

NO BS!! They honored their price that was posted online by them. Took less than 5 min to come to an agreement. Best dealership to come to if you’re looking for a new car to buy. Both manager and salesman made the purchasing process fast and easy.

Ra
Review №23

I had an excellent experience at Ken Ganley Kia. From the time I pulled into the lot and got out of my car each person I encounter was extremely friendly and helpful. Everyone seemed to love their job because I did not see one person grimace or overheard one negative comment the entire time I was there. Lance Bell started the process of taking care of my needs over the phone and via email even before I walked through the doors and when we met he greeted me and took care of me. He listened to what I wanted and worked really hard for me to make sure I got it. Mike Gentry I have worked with before previously and he is “the finance” he is always fighting for his clients and always has a smile and kind. Charles Lefridge III is one of the finance managers and he is very friendly and fair. He makes sure you get a reasonable and fair deal that you can manage. I highly recommend Ken Ganley Kia of Medina.

As
Review №24

My experience with Deric was fantastic! He was very patient and thorough when explaining the cars features. Very knowledgeable. He made car searching less time consuming and less nerve wracking. Great salesman!

Ki
Review №25

I just bought a brand new Kia Seltos, they had the exact model and features I was looking for in stock! Ishmael was wonderful and so helpful in the purchase process! He answered all of my questions. Everything was easy including the financing, which is always the worst part of buying a new car. I would definitely buy from them again and recommend to friends!

Sa
Review №26

My fiancé and I came to purchase a new Soul and our salesman Bryan was incredible! He worked with us every step of the way and treated us like he had known us forever. The finance manager Guy worked some amazing magic for us, and explained in detail our credit reports what kind of deal we were getting and why, and we couldn’t be happier with the deal we got. I highly recommend working with Bryan and the team here! I have been a repeat customer here and will be one again!!

Ju
Review №27

I bought my first Kia in December 2020. Ken Ganley offers exceptional customer service! They also have a HUGE selection of cars. I live near another Kia dealership and PREFER to travel about an hour to come to Ken Ganley.

Ke
Review №28

THANK YOU BRETT! Thank you for going the extra mile getting me back on the road to my destination Cleveland! You will succeed in this new job-by achieving extraordinary customer service is huge! Thank you for your support.. Thank you,by the way I made it home safely-thanks to you and your team yall are all AWESOME!!!! BLESSINGS TO BRETT!

Ma
Review №29

Came in today at 130pm for my scheduled basic service on my silver 2021 Kia Sportage AWD ( oil change, tire rotation and had also a key fob that needed reprogrammed.) Dealt with Service Advisor Brett Kochman. Very nice guy, took care of me and was pleasant to deal with very informative and knows his job well. I will highly recommend seeing him if you need service here . Ken Ganley Kia has been also a good dealership to lease or buy from also highly recommend them if looking for a new or used vehicle. Update: my brother Ryan just came in today at 1pm for his s scheduled service. Dealt with Service. Advisor Kerr on Moore awesome dude took excellent care of his Sportage as well! H

Ju
Review №30

The staff at Ken Ganley Kia go above and beyond to make your experience a good one.Hard to believe there is still excellent customer service these days and the staff here is a perfect example.So glad I purchased my 2021 Kia Sorento at this dealership.

Mi
Review №31

Ran into some minor issues after purchase and Matt was awesome through the whole process. Very helpful and attentive during the sale and after. Very happy with the whole experience and love the K5!

Me
Review №32

Special shout out to John in the service department. I havent cried happy tears in a long time and he definitely got me today. Thank you thank you so much for going the extra mile for me today!!! Im definitely a happy costumer and absolutely recommend buying from Ken Ganley Kia.

Ro
Review №33

Brett did an outstanding job. He answered questions and showed me where the work was done. Thanks for taking the extra time with me! I appreciate it! I will be back!Roger

Dr
Review №34

Great car buying experience i had Leo Bonilla as my salesman and he did an excellent job at explaining everything about the car and very informational and everyone else i had a conversation with 10/10

Ry
Review №35

Just purchased a new 2021 Kia Rio from this dealership last night on 8/12/2021, my salesman Bryan Harvey was fantastic and didnt pressure me at all, gave me a tour of the service dept. and how everything worked there. He also explained how to set up my phone with the Bluetooth features, was great helping me get into my new Kia and on the road the same day. Would be pleased to do business with them again.

Ka
Review №36

My overall experience was not great. The salesman started out very good but he didnt disclose all the details about the car I purchased, such as keyless entry which my car does not have and I had to call a Kia service center to find out. I was also left sitting in the waiting area for over an hour for someone in financing to even acknowledge me. I headed out to the parking lot and was getting ready to leave and all of a sudden there was three employees who had time to talk to me and get me back to financing. Needless to say I spent the entire day dealing with them instead of enjoying my weekend, but I do like the car. Steve Sawyer from Ken Ganley did reach out to me and made the effort to make things right.

Ky
Review №37

I had The pleasure of two days ago purchasing a new Kia Teluride from this dealership. I personally worked with Scott Carlson as my sales expert And I’m not blowing smoke when I say it was the best car buying experience I’ve ever been a part of. He and the rest of the finance team was so knowledgeable and helpful and easy-going and down the earth throughout this whole experience. I will 100% buy my next vehicle with them as well. Nothing but great things to say about them, the whole process it was quick, easy and painless. Do yourself a favor if you’re looking into buying a new or used car go into this dealership and ask for Scott personally in sales and I guarantee you you won’t regret it.

Ti
Review №38

I recently bought a car from Ken Ganley Medina, Leo is who helped me & was determined to get me into something I felt comfortable & affordable. I also had a trade in which he was able to take care of the remaining balance I had left also with no money down on my new car. Thank you for getting me back rolling.!

ji
Review №39

Brett was amazing! Not only did he give me up to date info on when my car was going to be done, he even gave me a little discount because it took longer than expected! Will DEFO being going back to him for service

La
Review №40

Brett was so helpful when we went in for my 2020 Kia recalls. We got our first oil change. He was very helpful and courtesy.

Ed
Review №41

Quite possibly the best car-buying experience of our lives.The Sales Consultant, Johnathon Moore, was considerate and paid attention to what we wanted at every step of the process. We had come in just to get an idea of what was out there but his down-to-earth personality made us comfortable from the start. We had been having a very trying week and his patience with us was exactly what we needed. My wife and I had never leased a vehicle before and he explained the pros and cons of that process clearly and without overwhelming us with numbers and sales-speak.The Finance Manager, Charles Leftridge, provided us with a very streamlined process. We were the last ones out the door and at no point did we feel rushed or pressured into making decisions that we might have regretted later. His open and honest approach solidified our feeling that we had come to the right place.

Vi
Review №42

The environment at Ken Ganley Kia is professional, accommodating, and friendly. When I walked into this dealership, I was greeted by the most friendly salesperson, Jeremy Skinner. He isn’t aggressive, but warm, welcoming, knowledgeable, and informative. He asked questions instead of bombarding with sales tactics. There is also a large range of cars to choose from on the lot. I highly recommend this dealership (and Jeremy).

Th
Review №43

I had the best experience from this dealership!! they made everything possible for me and made me feel like i was apart of their family! i would recommend anyone to go talk to them if you’re in need for a vehicle. they definitely have a customer for a long time! Thank you guys!

Sa
Review №44

I purchased my vehicle at Ken Ganley Kia of Medina the customer service was wonderful. I’ve recommended my sister and brother in law go to this same facility for their daughters next vehicle. I was impressed

Co
Review №45

Very helpful and overall great service. I personally worked with John and he made sure I got the best care/service through it all.

Ha
Review №46

Leased a 2021 kia forte and Tad was extremely helpful the entire time! Everyone here is very friendly and helpful.

Ci
Review №47

Bryan was my salesman and he did a terrific job of explaining things to me, answering questions and pointing out features that were important to me. I would recommend him to everyone.

Al
Review №48

Mike Harb was an awesome salesman. He was more than a salesman he was an Automotive Consultant, as he was instrumental in helping me to decide a vehicle to best match my needs. This was the most relaxing auto purchase in my life. Mike flawlessly guided me through the purchasing process and made a normal nightmare a dream. Thank you Nick for helping me fit the vehicle I wanted into my budget. You saved me thousands of dollars. David was amazing and pushed through financing, which Im sure was a challenge. I will refer my friends and family. 👍 👍 👍

Da
Review №49

Our sales consultant Bryan Harvey was outstanding. He helped us out tremendously. The motor went out in old car and owed alot on it still and he helped get us a new vehicle.

Mi
Review №50

Ken Ganley Kia helped me make my dream car attainable. They were open to negotiate and truly had my best interest in mind. Jeremy at Ken Ganley Kia was kind, personable and his smile was contagious. Thank you to all who helped me find the best fitting car, and the best fitting deal.

Ja
Review №51

Turned in my leased Kia Soul today at Ken Ganley Kia. Bryan Harvey was very professional and helpful! He worked his magic and got us into a new lease of a Kia Sportage. Great place to buy / lease a vehicle!!

Ma
Review №52

My salesman Tad Ries was A-M-A-Z-I-N-G!!! He listen, answered all my questions, entertaining, & overall was a complete charm to work with. Definitely went up & beyond than any other car salesman I have ever dealt with in the past. Highly recommend Tad for a wonderful experience!! Thank you, Tad & Ken Ganley Kia!!!

Ki
Review №53

We had a great experience buying our Kia Sorrento. Our salesman DJ was very nice & did everything he could to make the deal on our terms. No high pressure sale tactics. Id give them 5 stars!⭐

Bo
Review №54

We just got.our second vehicle from Ganley Kia. It was a long afternoon but worth the wait. Bought a Seltos EX for a reasonable price and excellent service from Tad and the finance team. Would definitely go there if another car is needed.Thanks Tad

Do
Review №55

ON Monday 4/5, I leased a 2021 Kia Seltos. This is not the first vehicle from this dealership as we have been going there since 2010. The customer service and sales experience was outstanding as always. A big thank you to my salesperson Bryan Harvey and Ken Ganley Kia of Medina.

Me
Review №56

We bought a 2022 Kia Sportage from here about a month ago. DJ was our salesman and he was awesome! We had been looking around other dealerships for a car and did not have good luck, such as pushy salesman, high payments, etc. DJ wasnt like that at all. He was straight forward with us about what we were getting and was able to get us to a reasonable payment and a car we love! We definitely plan on doing business here in the future and referring friends and family here if they are looking for cars.

ap
Review №57

I got a car from here, after having a bad experience with the previous owners. I decided to give them another chance. They were great! They were willing to work with me despite my bad credit, and put me in a nice vehicle! The manager Mike and sales guy Leo were super nice!

Ka
Review №58

I had such an amazing experience. They were able to finance me for a loan with reasonable payments on a 2020 Forte with all the bells and whistles. My salesman Tad was so kind, and Informative. He explained everything to me. He made sure that I had a full tank of gas, car was detailed and he sat in my new car with me and hooked me up to all the new techy gadgets before I drove off the lot. I am so happy and excited. Thank you so much.

Am
Review №59

Salesman Bryan was very helpful, knowledgeable and friendly. The whole process of trading in an old Kia and leasing a new vehicle was so easy. Thanks to the entire staff

La
Review №60

I bought a used 2015 Hyundai Sonata Sport from here.Had to make 3 trips back here to get super glue off my dashboard and brake pads replaced. When I asked for the service report before I purchased this vehicle, they advised theyd already been replaced and all new brake pads shake the car until theyre worn in. Not an awful experience, just not one I would highly recommend.

Sy
Review №61

I brought my vehicle here from Halleen Kia where I originally purchased. I was VERY happy with how quickly I could bring my vehicle in for service. Halleen told me it would be a month but I got in within a few days at Ken Ganley. I had a great experience. I was very happy with Brett in service and I will definitely be back again!

Mi
Review №62

Sales staff was polite and friendly, but unless you’re desperate for a new/used vehicle stay away. Everything you’ve read about this being a terrible time to buy is true. The sticker price is not the price! They are adding $5,000 to the MSRP, and that is not disclosed until you sit down to do the paperwork. There is no negotiating price, you’re paying above the sticker price, period. Wait out this market if you can!

Se
Review №63

I dont even know how to begin to say thank you to Bryan Harvey and Kias staff for working so amazingly with my family. It began the moment we pulled onto the lot. The customer service was great from answering my long list of questions, not once but twice to making sure I had water for my daughters bottle. I walked in with low hopes but walked out with a new 2021 KIA Rio and new 2022 KIA Seltos. They walked me through all the steps, and were honest about expectations based off of my situation. Abe and I are very satisfied! Thank You Bryan!!

sh
Review №64

I bought my car 3/21/21 and I absolutely love my car ….it rides beautifully and is very economic! The service I receive when taking my car to the dealership is phenomenal and I’m very pleased so far 💞 thanks Ken Ganley and my wonderful salesman 💪🏽

La
Review №65

Awesome experience with the entire dealership!!! Love my new car!!! Honest, upfront staff.

La
Review №66

Excellent customer service! D.J and Steve both made my experience enjoyable. I highly recommend Ken Ganley Kia!

Ma
Review №67

I recently purchased a 2021 Kia Forte XLS. I received fast and thorough service from my sales person Tad Ries. He is very friendly, courteous, and knowledgeable.

Ju
Review №68

Keonte was so great to work with. He was so helpful from the first moment we walked into the dealership. We were pleased to find the exact vehicle we were looking for, in stock and we purchased it that day! Keonte was very knowledgeable and went over every feature in detail, so that we knew how to use all of them before leaving the lot. He actually went over the car himself and cleaned any spots that were not perfect. We also got top dollar for our trade, which was a pleasant surprise! This was an overall great experience and everyone was friendly and helpful from sales to finance and customer experience staff. Would definitely recommend this dealership and Keonte to anyone looking for a new car!

Di
Review №69

I wanted to lease a 2021 kia Sorento. Ken Ganley Kia had the trim model I wanted so my mother and I went out there the same day that we called. Jeremey was great and stayed late to help wrap up our lease deal and I am so happy he did! I love my new Sorento! If you need a car go see Jeremy at Ken Ganley Kia!

Vi
Review №70

Just bought a Kia Sorrento with Chads help. Really appreciated how laid back be was. Made this car buying painless. ☺

al
Review №71

Deric and Mariah were amazing!! Customer service was great they provided a really good experience.

A
Review №72

Very kind people! Leo Bonilla is who helped us! Wonderful guy very nice and funny doesn’t rush you at all takes you on great test drive! Highly recommend speaking with him!

An
Review №73

I had absolutely the best service. Thank you Brett Kochman (big Red), for all your help and answering all my questions definitely will be returning for my next service needed on my Kia.

Je
Review №74

Great experience buying my Forte. Our salesman Leo was very knowledgeable and professional and David in Finance made the experience great as well. Definitely recommend this dealership!

Le
Review №75

Mike Mullins made sure my Sportage was well taken care of! Had my car back the same day, and I am very happy!!!

Mi
Review №76

Just leased a vehicle with D.J. Deertz at Ken Ganley Kia. D.J. is Sales Consultant par excellence. I now have the exact SUV I need at a price that makes sense. I wish all my previous car buying experiences had been this easy.

Tr
Review №77

I had a great experience and recommended my neighbor as well, and they ended up buying a new car as well. Highly recommend driving the extra mile and you wont be disappointed.

Da
Review №78

Barry was awesome!!! I came in looking for a new Kia Sportage, he was straight to the point and made buying my new car fast and easy. Love Ken Ganley Kia this is my second purchase from there!

Br
Review №79

The team was very professional and easy to work with. We went in for a used car and came away with 2 leased cars. The best value was explained by a very knowledgable team. We would recommend this dealership to any of our friends.

Am
Review №80

This place is awesome! We drove 2 hrs to come here and are so happy we did! Everyone here is amazing! They are so friendly and helpful! Well definitely be back for all our new car purchases! I would totally recommend coming here if youre looking for a new car!

ti
Review №81

I had a great experience buying my new car. Scott Carlson was great. I

Mi
Review №82

Steve Sawyer is the GM there and has really outdone himself with getting my husband and myself brand new vehicles. I would recommend Ken Ganley Kia to anyone looking for trade ins, leased, or new vehicles. We are very happy with our experience with Steve and our salesman Vance.

We
Review №83

Great experience with Tad pre-ordering my 2022 Telluride. From test driving to ordering, to picking up the vehicle, service was streamlined and efficient. Tad kept us updated with the expected timeline of our order, and made himself extremely available at all times during the process. Highly recommend Ken Ganley Kia, and love the vehicle!

Dy
Review №84

Had a bad experience with the finance department when trading and purchasing my new vehicle as there were a lot of discrepancies with my loan and what I was being offered. The finance director, Guy gave me a call today to iron everything out, see what actually happened, and ultimately make everything right by supplying some free maintenance items/anything he could for the troubles. Nice to see that this dealership cares about past and future business.

Sh
Review №85

I have been coming to this Kia dealership since 2016. I recently purchased a 2021 Kia Rio. Tad Ries was extremely helpful and made sure that I left he dealership happy with my purchase. The finance department (Rob) worked diligently to ensure I was given a price that was affordable and also explained how they were able to make the numbers work. My experience with Ken Ganely Kia has been amazing and I will continue to purchase my vehicles through them.

Sc
Review №86

Great staff all around. Highly recommend purchasing there.

Mi
Review №87

I was very pleased with both my vehicle and the level of service I received. I enjoyed working with Ishmael, Nate and the entire team. From the front desk to the finance department, everyone is very friendly and professional. I highly recommend Ken Ganley KIA!

Mo
Review №88

Oh man don’t get me started on this place it is amazing, they are patient willing to work with you.I worked with Keonte bell and amazing young man I’ve sent and will be sending everyone I know looking for a car to him. He polite, funny, genuine and very understanding in most situations.

li
Review №89

In town from Pittsburgh & needed a form from a dealership. Bryan Harvey met me at the door & asked if I needed help. I mentioned this was not my dealership but needed a favor. Without hesitation he took me to his desk & retrieved a form I needed to sign & fax asap. Also copied my license which I had to send also. Couldnt have been nicer or more helpful -to someone from Steeler Country no less!

Mi
Review №90

I love my new 21 Kia Sportage! The staff at Ken Ganley Kia was extremely helpful and informative. I most definitely have referred them to friends and look forward to doing more business with them in the future!

Jo
Review №91

I had the pleasure of working with Tad Ries while shopping for a new car for my fiancé. Tad was very knowledgeable about the K5 and took his time to show us the many options prior to the test drive. Upon return to the dealership, Tad helped us to compare the different trims and 2021 vs 2022 models. He then helped us find a vehicle that had all the options that we were interested in. Tad kept us very informed throughout the whole sales process letting us know the details of each step. After purchase of our 2022 K5 EX, he spent time setting up all the bells and whistles so that we were ready to go. We had a great experience at Ken Ganley Kia due to Tad’s honesty, knowledge, customer service, and professionalism. If you want a wonderful experience buying a new Kia, head to Ken Ganley and ask for Tad!

Jo
Review №92

My wife and I went in and our sales person Bryon helped us purchase our brand new vehicle, he was fast and informative on the vehicle.

Bo
Review №93

Great customer service and very friendly with customers. My salesman Mike Harb was fantastic and did a great job finding me my new car. Thank you everyone one at Ken Ganley of Medina!

Ja
Review №94

Chad was great. Not pushy at all. Very easy buying experience. Thank you!

Tr
Review №95

Found a used 2019 RAV4 XLE for my fiancé on autotrader they had listed. Almost $4k lower than every other one like it on the site within 200mi of me. Sent them a message and got a phone call from Tad. He was super helpful and was able to provide me with all the info I needed to get things moving. He even stayed late so we could drive the 2 hours up that evening and see the vehicle and ultimately buy it. Thanks again Tad and everyone at Ganley Kia for everything.

Je
Review №96

We came to Ken Ganley Kia to look at 2 cars in particular for my 17 year old daughter. Our salesperson was Leo Bonilla. Leo informed us that one of the cars was manual transmission, and the other had sold. He then called what I believed to be the sales manager and explained to him what we were looking for as far as price, mileage, and age of the vehicle. He was spot on. We now have a car for my daughter that we completely trust and she loves it! At no point did Leo try to put is in something we didnt want or something out of our price range. We felt completely comfortable with him. He never came off as anything other that a true professional, which is hard to come by in the used car industry these days. In the future I will return to Ken Ganley Kia and Will be sure to ask for Leo to help us find what were looking for. Thanks Leo!

Ez
Review №97

Keonta Bell is a great guy.awesome salesman. The best around. Would recommend him 100% Won’t find others like him. Hell of a guy.!

Ta
Review №98

My salesman was leo he made sure i was comfortable and satisfied with what i was looking for. Staff was very polite. I would recommend ken ganley kia too anyone looking for a vehicle. I got a excellent deal along with my trade. They went above and beyond. I rode off the lot in a 2021 kia k5 and i love it.

Pa
Review №99

I recently bought my Kia here and had a great experience. Bryan Harvey went way above my expectations!!!!!!! After getting other products put on my vehicle, he also delivered it to me due to me being 50 miles away and at work. TThanks you

Br
Review №100

Last year, I bought a 2019 Dodge Grand Caravan, thanks to this excellent salesman named Bryan Harvey. He was absolutely superb and straight forward with me when it came to making one of the best car purchases ever.

Information
100 Photos
100 Comments
4.4 Rating
  • Address:2925 Medina Rd, Medina, OH 44256, United States
  • Site:https://kenganleykia.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 330-721-9500
Categories
  • Auto parts store
  • Car dealer
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Kia dealer
  • Oil change service
  • Tire shop
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:11AM–4PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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