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Magic Wireless
4141 Hacks Cross Rd #105, Memphis, TN 38125, United States
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Magic Wireless
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Ca
Review №1

This place has declined greatly in customer service, there is no respect for the customer. I strongly suggest taking your hard earned money where you are appreciated and respected. I have shopped at this store for years and never had any problems until today. I will not be returning, Im reading other reviews and other customers are reporting the same issues I experienced.

Me
Review №2

WON a free BT speaker from the FB LIVE GIVEAWAY ! Then they turned my old phone on for FREE. 💪🏾 I love Magic Wireless ! Been shopping with them since 2012 and they’ve always had the best deals ! 💯💯 Go shop NOW !Also follow my girl Ladia Yates ! Catch her on the next live so you won’t miss your chance at these great deals ! 🥰

Ad
Review №3

The best place in Memphis. And I purchased my phone from mike good guy and the best team at magic wireless him and his nephew. Magic wireless is the best.😇

Al
Review №4

The best place in Memphis go check them out and they fixed my phone his name is Mike the best man at magic wireless.

Li
Review №5

Moe sold me a xr and it was good I like it go up there and he help me out go check out moe in magic wireless the best man

La
Review №6

Paid 200.00 to get an iPhone screen fixed... and really needed the back fixed too but they said an additional $120.. Shitttttttttttt! I scotched tires getting away from there...

Bc
Review №7

Worst phone repair company in Memphis. Worst customer service. Not knowledgeable on how to properly repair Apple products. Workers Very Disrespectful. Would have given ZERO stars if I could

As
Review №8

This place is a total scam. My partner, who is a male, took his phone in to have it wiped and reset from ATT to Verizon. They quoted him $35 and never took /touched his phone. I, a woman of color, went in right after him with the same phone and THE SAME REQUEST. They not only took the phone to the back for over an hour, but they came back my contacts and messages were completely wiped as if they wiped my sim card or something. They quoted me $143. When I told them I have a guy who will do it for $35 they told me that was impossible to to go to that guy instead. Boo and hiss. A business run by people of color that disrespect not only women but women of color. Do better. Zero stars if I could.

Wi
Review №9

They replaced my screen on my Galaxy Note 8. They also installed a screen protector on our phones. Professional and courteous customer service.

mo
Review №10

Great place for phones and repair

Ra
Review №11

No Refunds. Period

Sa
Review №12

Dont shop with them theyre a RIP off I bought 2 phones from them they sold me one and I didnt know it required a chip and if you reset the phone it wont work. I have been taking the phone back for about a month and I get the run around every time. I called the news and made a police report about it. Im waiting on my police report to come back so I can go to the news with it. They is selling people these phone and know you cant do anything with them. And I had to find out the phone they sold me was through sprint and whomever had it still owe a bill on it so its locked so it cant be unlocked and my money is gone.

25
Review №13

Sold me a used iPhone at new iPhone price And it stopped working in 30days now they trying to charge me for another phone thought they where good people. They aren’t straight

Al
Review №14

What a great local business. A one-stop shop for anything cellphone, tablet, even computer related.

Wi
Review №15

One stop shop. I got my iphone fixed, purchased a new series 3 Apple watch, got me an otter box and tempered glass screen protector to protect my phone AND payed my phone bill here.

Kr
Review №16

I was going to go back to this place but then I read the reviews!!! I thought it was just me last time I stopped by his place to get a chip so I could use my phone with my service cricket he charged me 60 buck for doing so when I made it to the cricket store they guy told me he charge me way to much and he said they do it for 25 bucks then I got on amazon and saw the same chip for 3 bucks

Ja
Review №17

Save your money! Go somewhere else. I took them my Samsung note 5 to get fixed. They broke my screen. I had to beg them to fix my screen (that magic wireless broke) . Every day they would tell me my phone will be fixed by the end of the day; but, when I go to pick it up, its not fixed, leaving me phone less! This was going on for about a week. I will never ever, ever, ever, ever go back to these guys on hacks cross. The customer service is terrible. I would much rather pay more somewhere else.Oh and when my boyfriend went to pick up my phone, they charged him an extra $60 because I was mad them for taking forever to fix my phone.So basically I had to pay an extra $60 to get a phone fixed that they broke.

Cl
Review №18

Best guys in town great customer service takes good care of their customers wit the best prices in town guarantee

C
Review №19

DO NOT SHOP WITH THIS COMPANY THEY ATE THIEVES! WHEN YOU ASK THEM ABOUT THEIR PRODUCTS THEY THREATEN TO CALL THE POLICE! Owner gets upset when you are mad about coming to a location 3 times after getting the run around!

Na
Review №20

I love this place. Amazing prices and excellent costumer service. Ill would given them 10 star if I could.

Ni
Review №21

I went in there they had great customer service and answered all my questions I really felt great walking out of there

Br
Review №22

I am very satisfied and will definitely do business with them again.

B
Review №23

Great selection of cases. Awesome customer service. Will definitely return!

Ni
Review №24

I love them great prices and all

Os
Review №25

Good

Ki
Review №26

Tony and the crew are awesome.they fix your problems.they got free phones. And very good hi dollar phones.excellent service

Da
Review №27

Dont go here. They lie about their products and they sell over priced refurbished phones. THEY WILL RIP YOU OFF

Ja
Review №28

Been going here for 7 years. they always take care of me and my wife.

Cl
Review №29

Great customer service and phone service tony the real goat

Ta
Review №30

Good price & Good customer service

Sm
Review №31

Woww i had a great experience buying a phone from these fellas...

so
Review №32

Very bad Service. Very very bad. I took my iphone for broken screen they replaced with new one but didnt fix it properly which cause screen crack again on 2nd day I took it and they fixed. After 2 days again my screen got burled and I dont see anything. I took but this time they started telling all stories. I requested refund they said they will give only some and the way they treat the people is very very bad. Please dont go to such shop and encourage their business.

Al
Review №33

Best prices in town, fast service as well. The only place Im going to get my screen fixed at from now on.

Lo
Review №34

The best place in Memphis and the cheapest 👍🏻👍🏻👍🏻

Zo
Review №35

I ordered a phone by payment plan from the “owner.” Once I sent the first payment, she disappeared. Totally scam.

Jo
Review №36

This store is the best i want to fix my iphone and they got the best price in town. Ten minutes in the store my phone was done thanks to the guys at magic wireless for save my life will be back to do business.😘

Je
Review №37

Sold me a Apple Watch 3 series gps for 437 when it already used no cellular watch knowing it doesn’t cost that much went to another magic wireless to find out they over charged me for a watch that’s already used..law suit how you going to charge me 437 for a watch you sold me but want to charge me 110 to buy it back when i brought it March 3,2019

OG
Review №38

Good Devices Low Prices, Got to go Here ASAP

Mo
Review №39

Best place in town!! they got the hookup!! go check em out!!

Ch
Review №40

Professional services at an affordable price. Tony will get what ever you need done.!

Do
Review №41

BEST CUSTOMER SERVICE EVER, FAST WORKERS AND VERY PROFESSIONAL WORKERS 😌!!!!!

To
Review №42

Ok, so first all of their products are behind the counter. (First red flag) And the guy that works there was smoking INSIDE the store!!! Not the way you should do business!!!

Sa
Review №43

Best wireless store ever

Ma
Review №44

Great price and service.

Ch
Review №45

Best phone store..These guys can do it all been sticking with them for years with my many different phone issues I have had...from great phone prices to broken screens to water damage to getting better plans to lower my bill

Ty
Review №46

. Yhu Can Count On Them To Get The Job Done ❗☺😘#ProudCustomer

Er
Review №47

Prices are a little high but they know how to fix just about anything!

Br
Review №48

They were quick and polite

Sh
Review №49

I trust their technicians at Magic Wireless Hacks.

se
Review №50

Need repairs come here . You wont have to worry about a thing.

De
Review №51

How much for a iphone 6s screen repair

Ed
Review №52

To repair my phone

Ma
Review №53

False advertising.

TI
Review №54

TERRIBLE. I got my phone fixed here and the screen is popping back out & they told me they could do nothing about it unless I paid $200 more dollars!

Jo
Review №55

Over priced

Ol
Review №56

Rude.

To
Review №57

Best prices

AD
Review №58

Excited

Ro
Review №59

Screen fixed and it only took 20 minutes!!!!!!!!!!!!!!!!!!

Information
14 Photos
59 Comments
3.7 Rating
  • Address:4141 Hacks Cross Rd #105, Memphis, TN 38125, United States
  • Site:https://facebook.com/Magic-Wireless-110471655659303/
  • Phone:+1 901-791-4838
Categories
  • Cell phone store
  • Cell phone accessory store
  • Computer repair service
  • Electronics store
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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