Smells like a candle that hasnt been lit yet, other than that its a good store

Favorite place to come in as a loyal paying patron when Im in need of my favorites I run out of. Yesterday was mad crazy experience due to covid. Im glad they took necessary protocol in giving everyone 6ft distance, partaking social distancing as every business should. My experience was a little rocky. Despite vultures jumping in front of people in line not being mindful of others patiently waiting on the designated 6ft X. Anton and other employees stepped in and helped my experience and was very considerate, sweet and thoughtful! Anton took his time with grace with everyone and made every shopper feel special .If we only had more people in the world To take their job seriously with passion, sincerity, and guiness! Thanks appreciate you all especially hiring employees that care made all the difference. Highly recommended and cant wait to return!

Very tempting place to stop by because you ALWAYS smell the scents before you even get to the location in the mall! Friendly staff. Always have sales specials going on. We ended up buying a couple things there. Aromatherapy anyone???🤗

Such a variety of items!! Love their products 💜

Hey guys PLEASE bring back the lavender cedar wood . I loved it . now its gone . so 😥

Great for deals on body sprays for your wife or daughter or even mother/mother in law. I also get room filling 3 wick candles here for the living room A+

Customer service EXCELLENT. I love the candles and hand soap. The strawberry pound cake and the black cherry merlot candles are my two favorite candles..As you can see I love the strawberry pound cake candle. Japanese cherry blossom hand soap and sanitizer are AWESOME.

They are so nice and has a lot of knowledge about the products

Good service very friendly helpful staff

Always smells so nice. Staff is always friendly and makes good recommendations on new fragrances.

Always great place for awesome scents!

Great service ...i spend a lot like 400.00 or more within a week 700.00 and you should get more coupons I think ...but I love the service

Love smelling the candles.

Fast shipment on internet order! And love my candles from my daughter for Mothers Day!

Nice store. Good prices

Employees are always very helpful and knowledgeable.

Every1 seemed to be doing their best. Im sure its been a long month...promos were not so hot seeing as their prices are higher...I stuck with a gift card and small items. ITEMS:Small hand cream, chap stick. And a lip gloss was almost 35$.

My daughter loves this place

Its ok. I only had to go there for a new soap container

Good sales going on got all my favorite stuff Plus free items!

Love these scents and soaps. Wish they would put the spa items on sale too.

Great staff and products

I made a purchase @ the store located in Mentor Mall... great customer service!

Love their fragrances. Very helpful staff.

Great customer service. Someone is always there to help. They have a ton of fragrance choices and great coupons this time of year to save some coins.

They have a great variety of products and the staff are always willing to help

This is a place I stop in every so often. Although prices can be a little high if you look for deals you will definitely find them. There are certain must-haves that the quality in the store keep me coming back for.

Great prices well stocked

I love it I got spray beach it smells good

Employees were very friendly. I came to buy my daughter a birthday gift. This is our favorite store

Great sale going on, new and old fragrances both! Love this place.

Sales sales the candles and soap and lotion smells so good

Always a fun place to visit. Went to the $9.50 sale on 3 - wick candles. The store usually has a line outside the entrance, letting so many people inside at a time. When I arrived, there was no line and you could barely move in the store. The sales people couldnt get their carts back in the store to restock the shelves. When leaving, I noticed the store started using the line method again . Got every scent I wanted with the exception of one.

Love their products. It is fun getting to pamper yourself with such lovely smelling body sprays and lotions. People can be less cliquey that work there. Wish prices werent so much. Also wish the coupons they send out wasnt for lotion or that you could add the difference for the body spray.

We love BBW... (bath body works)

Love ❤

Got my fav shower gel!! 1000 wishes. Mmmm smells so good.

Employees are really nice!

Nothing much left on their end of year sale. Found a few things, most of it was holiday cents.

I’ve never had a bad experience at this store until today was one of the managers “Cindy” was completely rude to me and had attitude about the issue I was having at checkout. All she had to do was override but didn’t do it in the first place. Cashier was more helpful than the manager.

Still love it but unfortunately since Corona hit, prices hiked a bit much imho. Cant say Ill be a regular there anymore. Except for maybe twice a year for those big sales.

They are being mindful of COVID. You grab your own bag from the front and take it with you to check out.

Very nice scents...great customer service

Staff was pleasant and helpful

The staff members are helpful...good place for your aromatherapy and fragrance needs!

People need to leave personal issues elsewhere. Was treated like a dirty black ..... Im a corporate person and person of integrity. If my kids were not with me I would have given them a good talking to. Will never return to this store.

Was really busy. Lots of people with no masks. Great sale and fast service

I was so happy to find Bed bath and beyond...that is so true.

Nice store, great selection and solid service.

Always friendly employees, lots of great things in this store

Helpful and clean

Awesome as always

Im a man who loves his candles, but only when theyre on sale.

Low in stock on selection today for hand sanitizer...will have to go back later in the week

Great great great sales. Great staff too.

Helpful, kind, professional

Great selection

Always a great selection, lots and lots of great smells, so hard to choose!!

Good sales as long as you show up on the right day. Any other day you might as well chop you arm off and give it to them very costly for the product but I still love it.

They are starting to put out their fall scents

Candles for Christmas plus hour wait to get un

The the ladies displayed a warm friendly welcome upon entering the the store.

Service was great

Love this place the fragrances smell so good and the home sprays too! I absolutely love this place!❤💯

This is one of my absolute favorite stores to shop at! The coupons they send out are very good, and the employees there are super helpful and always try to save you the most money. I love it here! 5 stars

I go bath & body all the time I love the lotion and body spray and perfume there

I needed help finding a travel size shower gel and an associate approached me almost immediately and showed me where they were. Also, the associate who ran the register was very professional and nice. I would recommend this place for a great mindfulness time.

Great customer service. All items 50% off right now.

Always have some great deals!

Not many people. But people working were super helpful. Store was organized.

The ladies at the cash register are always very nice and helpful

The staff is very friendly and getting new perfumes here is always fun!

Love the smell of this place. Great place to find gifts for that special lady in your life.

Excellent service very good

Great deals! My wife loves the store

Great stuff

Very helpful employees. Nice selection of soaps and lotions. Lots of coupons and email offers.

Love their body spray and choice of scents.

Holiday returns with no more hassle than a slight wait. Great products! Decent service!

Good sale on all clearance items, so I had fun!

Entering I was met customer services rep, nice, polite, helpful. But, once I received and paid for the items the cashier didnt wrap a single item that I purchased, I had go back into the store and request that my items didnt get wrap. And, she didnt wrap them, I did !!

Great Products and Awesome sales people @

Great Selection, Prices Good and Friendly Service

This is a great place to shop. I like it.

Love the amount of different fragrance. Custemer service was really helpful.

Keep an eye out for great sales in-store and online. Highly recommend adding email notifications for news about upcoming sales and coupons.

Did not like soon as I walked in the door a sales person rush towards me. Give me time to look first. I did purchase items.

Went there for Mothers Day with kids. Got my go toos and found some new favorites. Big sale where they bring back old favorites is Jun 10th.

They always get rid of the mellow fragrances...way too much fruitty smells..

Fantastic deals, very friendly workers!

I love this store. The service is amazing. The product is great! Love it!

Love the sales...overwhelming with the holiday season with such a beautiful store layout

Wife wanted to look. I didnt pay much attention. I myself actually dont like the strong fragrances I encounter.

I go there all the time

Love this Bath and Body Works location. The staff is always very kind and helpful.

Only on line store never carries all seasons candles way over priced

Busy place. Sales were going on.

The staff here is AMAZING!!!

Good products, no help given to a middle aged white guy.

Everyone is so helpful and smiley.