Allison is always so nice and constantly going over and above in customer service.

Shelves are empty

The new location is still getting set up but it looks like its going to be amazing! And of course theres always the friendly people there to help you out 😉😁

I live in California, I came to visit my Sister In Ohio. JANIS at the Mentor Ohio store was so helpful and pleasant. I had to come back a second time for the sale items. What a great experience in this Cosmo Prof. Janis sets the bar for all Cosmo Prof employees

The ladies that work there like to not greet you when you walk in. They stood behind the counter the entire time and whispered and laughed. I went to return my item and I wasn’t told or aware of the fact that i was unable to return a clearance item. This is the worst cosmoprof location. They are rude and snobby. I will not be back.

LOVE THIS PLACE... Although they could do a better job of having there shelves stocked... Other then that I love going there...

Great place to pick up products for professional hairdressers/barbers only.

They never have things stocked that I need, the staff seems rude and they put returns back on the shelf. I bought a $180 blow drier and I almost got one that had been used. (The protective sleeve had been removed, there was finger smudges all over it and the contents of the box were totally out of order.) Luckily I open boxes and look at things before I buy. If youre buying anything expensive here Id advise you do a thorough inspection.

They have a knowledgeable staff and good deals. I found 4/5 of the stuff that I needed.

The manager wanted to argue with me about a sale price on a product. She never sought to understand where I was coming from and what the nature of the promotional price was and why I knew I deserved that price.

Over priced hair products. Very few are worth the high dollar value . But a few are worth every penny.

Its my go to place! Clean store, nice staff to help you out with what you need!!!

I was just at cosmo prof to buy hair color. The salesperson was not very nice and not helpful. She acted like I was bothering even though I was the only one in there. This was my first time in there and possibly my last! No need for the attitude.

The shelves are never stocked. Hard to run a salon when you cant get supplies!Still have issues with low stock. Very annoying. They cant keep their managers either.

Awesome ladies!!!

Great selection!

Cosmetology professionals only

Professional shopping only

Satisfied