Good place. Liked the ice cream and how its made. Very clean and spacious for people to hang out. The only concern I had is, the place smelled weird ( could be the milk smell or oil, not sure though) the whole time I was there.
We love eight below! They have a great variety of flavors and toppings and the ice cream tastes great! Cheaper than most froyo places and the customer service is incredible. Super friendly and sweet people.
It is one of the best ice creams I have had. You get 5 free toppings and an amazingly flavorful ice cream and a show. Definitely recommend. Yes it does take a couple minutes to make the ice cream but what you get (fresh Ice cream) its definitely worth it.
A treat that’s well worth a repeat! The ice cream is made right in front of you with the ingredients of your choosing. Whatever combination you have a hankering for; they can do it. You can also chose from one of the menu items. Desert and a show! The price is a bit more that your average scoop and a cone but, there’s nothing average about this place. The staff are very friendly and happy to answer any questions you might have.
Staff is polite & helpful. Its near to watch your ice cream rolls made in front of you. Surprising how what seems like a small amount turns into a serving of incredible volume! A fun experience & special treat!
Best place to come to if you are pregnant! They arent rude and make it worth it! Price is well worth it!! Definitely coming back
Took 30 minutes waiting to get a single ice cream bowl. There were three orders ahead of me when I walked in - I got a refund and walked out before even getting my ice cream.I totally understand getting a fresh ice cream, but if an order of a single cup of rolled ice cream is going to take half an hour then why even bother?
The ice cream was great and how they made it was neat, however, they have no idea what is in anything. In today s world where everyone seems to have an allergy it was surprising. Also, they dont have any kind of nuts which was weird.
Awesome place in mentor. Definitely unique and nothing like it around Cleveland. Highly recommended
Excellent ice cream. Great idea. Hope they pay the ice cream makers well!
First walking in the place it was large, dark, hot and empty looking also had a slight smell. We ordered 3 ice creams and it took at least 1/2 hour to get it. There were several employees standing around and only one making the ice cream. Ice Cream had NO flavor. I do not recommend this overly priced place.
Whiny people, oh I have to wait for them to make me FRESH ice cream.Forget the negative reviews. Ice cream is very good, good flavor options and toppings. I hope more people give this place a try its worth it.
Great place and everyone says it took awhile to make but it was 3 minutes to make and you got a huge bowl of fresh rolled ice cream
Great service, friendly staff, and a wide variety of novel ice cream flavors! Doesnt hurt that you get free toppings and it all tastes quite good.
Friendly people, lots of options and GREAT ice cream. Someone said its overpriced but I dont think they took into consideration that it DOESNT GET ANY FRESHER THAN THIS! Real ingredients added together and made right in front you! Plus you can ADD 3 toppings to whatever your chose WITH complimentary sauces!(Its $5 for a peanut buster parfait at dairy queen... Why would you bother? Not even in the same league)
The ice cream was good. But I dont think it is priced very well. I wont go back. Sorry
Super fun ice cream shop. Ice cream is made fresh in front of you and tastes great
Yeah, youll have to wait a minute (or 5) for your ice cream. Its not a big deal. The ice cream itself is good, literally milk and whatever mix-in you choose. You can also add other things as well. To be honest, youre paying for the experience more so than the product. Id say its a barebones Coldstone, not in a bad way.
Ice cream was good! Did not honor their free ice cream for your birthday coupon. Cashier couldnt explain anything.
It was a nice experience, but it took a little to long. Side note, met the owner and he was cool.
My family and I traveled to here on the 4th of July, and were very happy it was open! You have the choice of 18 combinations that they create in front of you and then roll to put on the bowl. We easily shared 2 bowls between the 4 of us. Each bowl is 5.99$. You get 3 free toppings. We loved the taste! They also have other treats like cake and waffle creations that we would like to go back and try. Of note, Google maps makes it look like its behind Wendys. It’s not- It’s in the plaza to the east next door.
Great tasting ice cream, and it is entertaining to watch them freeze and roll the ice cream on the spot.
Delicious! I had a boba tea on one visit and then tried rolled ice cream on my next visit. The people who work there are so nice!
Rolled ice cream! So good & fun!Wish they had some non-dairy flavors
Mentor ice cream shoppe. Very tasty. Id go again.
Went last week seems place mAy be closed. Shame it was great ice cream homemade!
Great selection of toppings. And good ice cream. Very intresting.
Phenomenall ! First time here & the lady explained things in detail, great customer service and I will definitely go back !
Took less than 5 minutes to order and receive my ice cream, service was excellent and the staff was kind.
Ice cream was good just took too long for icecream. Nice experience for the kids.
Absolutely love this place! Even tho the wait time is long its definitely worth it!! Recommend it!!!
The ice cream is AMAZING, but its kinda pricey.
Quick service given the process. Great flavor and toppings as well.
Sure the wait was a bit long but the ice cream was amazing and unique, plus you can get pocky!
The newest hotness in ice cream is finally in NE Ohio. Good service and a great product!!!!
Great alternative to your ordinary ice cream sundae. Try it.
I like so much, is very cream and fresh .!
Other than how long it takes it is a great place, quick checkout and great ice cream
The wait was too long for the quality of the ice cream, could be better possibly
Excellent service and delicious rolled ice cream!
Great ice cream!!! Takes a little while for them to make it but the experience is worth it!
Ice cream was good. Nothing special or worth the money.
A very unique and tasty ice cream joint
Fun, unique way to have ice cream!!
Pretty sure theres a casino hidden in there
Tremendous turnout. Absolutely mindblowing.
So good! Helpful staff and nice atmosphere!
Its a cool place the service was great!
I take my mother here all the time, its like sushiroll icecream. Yum!!!
Love love love. Best ice cream ever.
Great variety of flavors, fascinating preparation and sweetest service!! Repeat customer...
Still havent managed to try it due to there being a 45 minute wait no matter when we go
Long wait for small amount.... The Willoughby Chipotle of Mentor Ice Cream.
A new way to enjoy an old classic
Rolled ice cream in Mentor!! Clean place, nice staff and yummy ice cream!
Great place ice cream is amazing
Really amazing experience! Unexpectedly great!!!
Great ice cream! Great experience!
Kids like the Oreo ice cream, taste great !!!!!!!! Cool to watch they make the ice cream. I willl come back next time!!!!!
Interesting and very tasty, but a bit overpriced.
Had a difficult time communicating our order with them.
Favorite place to get ice cream!
Pricey and not that yummy and long wait
It is very good😍
Good ice cream!
Save your money and go get real ice cream a few times for the same price.
Very friendly customer service had everything I need
Does not taste like anything and the wait is long
Closed at 2:30 on a wed, hours day open at 1.
It was closed at around 4 pm.
Best ice cream!
Drove 30 min. To get there a half hour before it says they closed and already closed. Disappointed
Ice cream was just okay and very expensive
Pricey but ok
Have not been
Expensive but yummy
Very friendly