First time customer and my experience with this shop was awesome! Trent did an excellent job of keeping me informed on the progress of my cars repairs.I highly recommend this place, customer service is excellent!!Trent and your team thank you for everything you guys did!!Im a happy customer who will keep on coming back.
Love this shop! Friendly and kind workers. Always willing to help find the problem and keep me and my family safe. I’ve gone to Bruneel for years and I don’t plan on changing! The young men that work there are kind and attentive. I will continue to recommend to everyone!
I have been going to Bruneel for the past year and a half and recently moved over to the Meridian store when I moved houses, and they have been great. Zach and Trent up front are always able to get me in quick and I have never had a problem with their service. 10/10 would recommend.
Great customer service! Trent, Zach, and Austin really helped me out with an affordable set of tires, I was in and out quick! Highly recommend!
My daughter and I were stranded with car terrible while moving her from WA to CO. Every auto service station in Boise had a3 week wait. A friend of a friend of a friend helped get us in and they looked at the car within an hour. With a few hours we were back on the road again. Thank you to Trent and his crew for their quick service.
The team provided exceptional customer service. They were super friendly, gave me constant updates, and trustworthy. I’ll definitely be back for routine maintenance and hope to not have any more issues w/ my vehicle but if I do I’ll let them handle it. Thanks y’all! Cheers!🍻
Meridian Point S - Just lost a long time customer, my parents came here for years when it was Bruneel, but after today’s ridiculous choice by the gentleman who seemed not to even care (lack of empathy and zero customer service skills), I will never be back to this business again. I will make sure the people that I know and care about never choose this place for anything tire related. Disappointed from top to bottom sad to see places like this slipping. No ownership, no customer service, just a “who cares attitude.”
Went her for brake pads. Spoke over the phone agreed to brake pad service. Drop off vehicle sign nothing told of no fees. Get told I’ll be called with quote shortly. Get called refusal to do just pads quoted for brakes and rotors 200$+ what I paid last. Disagree, go to pick up vehicle now expected to pay a 35$ fee. For what? Refusal to be ripped off. This place is full of snakes do not get ripped off by them.
I took my car in yesterday thinking it needed a transmission flush and possibly replacement of the windshield fluid reservoir. When they got around to my car they called and said it didnt need a transmission flush, but was due for spark plugs and wires. Also found that the reservoir was fine, but there was a nick in the line. So they replaced the plugs and wires, and took care of the part of the line that had a nick. But the fixed the line at no cost. So not only does my car run a whole lot better, they went out of their way to fix the line for free. Im definitely coming back with my car.
Zach, Bob, and Austin always prioritize my needs. Cheaper and faster than quoted everytime! Thanks for all you do guys.
I have taken my car to Bruneel Point S in Meridian since I moved here 2 years ago. I feel blessed to have found such a great group of professionals that I know I can trust to take care of my car, provide me with great customer service, charge me fair prices, and greet me like family. I would recommend Bruneel Point S at the 517 N Meridian Rd location to anyone. They’re the best!
Quality and great service again(4th set from point s)! Austin was very knowledgeable about the tires and recommendations so very happy with the product and service. He also helped guide me to the rebate offered as well which definitely helped with the overall cost. They were able to locate tires within hours and have us in and out quickly next day. Good work point s!
My truck was dropped off at Bruneel by way of tow. They had my truck fixed the next day. All the staff I had contact with were courteous and professional. I know they are busy and was really pleased with how fast they fixed my truck. I turn to Bruneel for any car issues I have because I trust them and am very satisfied with their customer service.
Bob, the manager of this particular Bruneel point S tire location proved to be one of the best people I’ve ever encountered or dealt with with regard to working on my cars. He’s worked on several of them so far, and I have to tell you the pricing the service and the follow through with value has been second to none. I will go nowhere else for all of my automotive service needs.
Pointe S has taken care of several of my family for years. They have always been accurate with their assessments of a problem. Their rates are good especially since they get the job done quickly. No one likes to pay the bilss but you are not paying for something you dont need. Never had a problem after the fact. The job is done right the first time. I have found them to be honest and easy to work with.
Super friendly people that got me right in fast. They did an excellent job with my air-conditioning and are even going to double check it in a few days to make sure I don’t have any problems. I don’t usually leave reviews but these guys did such an excellent job I thought it was necessary.
Referred by Bowers Auto. Got two new tires and fixed a cosmetic issue as a courtesy with a couple of well placed screws. All done really quick. Thanks team!
I am super thankful for the work point s did on my truck. I was also surprised at the quickness of their work. They quoted me 200 bucks under the other quotes I got from different mechanics I will be going back for to them from now on thanks Point S in meridian.
These guys go out of their way to get things done and accommodate your schedule. Austin was great.Ps. And they even took a credit card phone payment and locked the keys in the car for an after-hours pick up.
Bob is really easy to work with. We have been taking our vehicles there for tires and service for well over 10 years. Great people and great work!
We always trust your knowledge and always feel like you do an amazing job. Very fast and efficient. Thank you!
Bruneel point S always does great work for my family! Theyre quick, help me by making recommendations of future repairs and service needed, and theyre polite and respectful. Thank you!
Excellent fast service!! Very well done and a very clean environment in these scary times too. They got me right in and did excellent fast work! I will be going back in the future!
Without a doubt, respectful, efficient, fair price and excellent service. Thanks to all for maintaining my vehicles for the past 6 years and usually on short notice. You guys are great..
Great customer service. Quality work. Always do their best to get you taken care of on short notice.
These guys had in and out with a flat fix. Best service in town! !
Everyone who helped from on the phone to in person were very helpful. Got my truck in and out quicker than they had initially told me and the price was great.
The most friendly tire car service guys I’ve seen in a long time. Great prices with great attitudes.
Friendly, professional service. Finished faster than the time they quoted. Thank you!
Such great service on my truck and horse trailer. I highly recommend them!! They have an wonderful team to take of you.
Being new to the state of Idaho I didn’t really know where to take my vehicle to get it serviced, especially it being a BMW. Zach and his team made my experience effortless on my part. Their knowledge and experience had my vehicle good to go in no time. Definitely a 5 star experience!
I took my car to Bruneel for a suspension rattle. It was a good thing I did because the steering rack was getting ready to fall out. When I got my car back it was fixed but it also drove better than when I took it in. Due to the technician not only fixing the issue but adjusting everything correctly to spec. Today I got new tires put on and I will return again for my automotive needs.
I come here whenever I need auto repairs or new tires. I’ve been a customer since July 2018. They are always extremely honest, transparent, polite, and professional. I would highly recommend them to anyone.
These guys are super friendly and take service seriously. Great group of guys at the Meridian location highly recommend then for your tire needs
I work behind it they do great work and are friendly
We appreciate the excellent level of customer service, honesty and integrity from Brine Point S in Meridian. They went above and beyond to take care of us, listen to our needs and explain our options - at a competitive price. Thanks so much Bob and Austin!
I love working with trained professionals! Everybody there is knowledgeable, professional, polite and courteous, knows what theyre talking about. The work was done faster than I thought and for reasonable price. I will certainly continue to have them work on my vehicles!
Bob at Bruneel in Meridian was amazing. He got my daughters car right in. He didn’t try and up sell me more than what I needed. They were able to do all the work needed for the tires and alignment plus offered an oil change so I didn’t have to go to another venue. Very impressed and will definitely be going back for tires on our other vehicles!
Very good customer service. In and out quickly. Service Manager, Bob is awesome!
Would recommend them to anyone! They got me in the same week I called and got my car all fixed up! Thank you again guys and I’ll see you for my next oil change!! 🤗
My car had a leak and they got me right in. The staff, from the managers to the mechanics, were all very friendly, knowledgeable and the service was great! I was notified of other issues that were found and appreciated that very much! I would highly recommend Point S Tire in Meridian for all your car care needs. You won’t be disappointed! Thank you!
I have never had any issues with Bruneel Point S. For any regular maintenance I always come here first. Very trust worthy and affordable. They will only recommend what actually needs to be done, not what gets them the most money.
Attentive fair priced efficient and friendly. Will continue my business here. Thank you Bob for the great assistance today!
First time. Quote was right on. Extra work I was notified and priced. Work done before promised. Austin couldnt have been more helpful. Will be back.😁👍🏼
Excellent service, great quality, and super communication! These guys really know their stuff both technically and especially when it comes to customer service! Excellent!!
Great service as always. My daughter took her tire to competitor to have a leaky tire fixed. They told her that the bead was leaking and she needed new rims because of corrosion. She has been driving on it for awhile by just checking the pressure and filling it every few days. Today I brought it in to Meridian Bruneel just to confirm the diagnosis before dropping 800.00 on new rims because I have been here before and trust their opinion. They confirmed that it could be bead corrosion and would check it out. Well they found a nail in the tire and no leaking around the bead on either inner or outer rim. They pulled the nail and fixed it all for less than 20.00. Nice job guys. Thanks for not trying to just make a lot of money by selling me something I didnt need. Highly recommend these guys.Mike
Its the only place my dad will go. I had a oil change done on my Dodge Dakota. They were great. Very polite. Took time to talk to my dad. He is 80 and very talkative. They are great people.
Great experience and very easy on the budget...only replaced what was needed. Best part about them is that they did not push an upsell. Definitely a return customer
Excellent. Great prices, great customer service, honest hard working employees. Have always taken care of me.
These guys are the best. Efficient, professional help in a no-stress environment. This is a place to come back to whenever you need it.
Very knowledgeable.
Third set of tires I’ve purchased from Bruneel Point S Meridian. These guys are great. Comfortable waiting room, quick turn around and excellent customer service every time!
My new go to place for auto needs. Good vibes here. The work they do is great. Will go back again.
On a Friday night I fried my cars battery, several fuses and computer. That night I looked for a shop open on Saturday and found none, except for Bruneel Point S in Meridian. I called Austin and he assured me he could squeeze us in that day.When I got to the shop, they were very friendly and had sports center on! After examination, extensive work was required and multiple parts would need to be ordered. We were out of town all that week, but Austin and Bob did an incredible job keeping me in the loop and working directly with my insurance company to help get the claim covered so all I had to pay was my deductible. While waiting for the parts to get in they parked our car in the shop every single night and did not charge us a time for storage fees.Long story short, Austin and the team at Bruneel Point S went above and beyond to help my family in a time of need and there are not enough kind words or stars we can give them. We will now use them for all of our car knees. Thank you guys so much!Sincerely,The Williams Family
Every time I call or go to the Meridian Bruneel Point S store I have always been treated with the .most respect and they know me by name just when I walk in. That makes me feel like family. The team there are always professional in what they do.
Was very pleasant experience. They were very helpful and prompt. I recommend them.
They were super awesome and fast with my service! I will definitely use them again !!
Had my front breaks done on my truck. Bob got me in and out very quickly. Price was on point as well....
It was a great experience...guys were friendly and honest. Thank You!
Everytime I go in they are great and make sure I am getting a fair price thanks Bob for always helping me out
These guys are great!! They tell you what you need and dont try to over sell you. They are A+.
Quick and great customer service. It was strange that nobody wore masks.
The staff was friendly, the mechanic was knowledgeable and did good work, the price was right. I would recommend this business. Bob R. will go out of his way to make sure that the customer is satisfied.
They get a great job on my alignment and got me in-and-out of there fast!
Was able to schedule and appointment, was given an estimate of how long it was going to take and it was done in that amount of time. Friendly service and a good job. Highly recommend.
Great service and courteous staff. Bob kept me updated on the process and made sure I had all the information needed to get the repair done
Always professional and friendly. Bob knows us by name and is personable! Thank you!
Very good store to work with. I got a quote and then the tires quoted were not in so the upgraded the tires and honored the original quote!
I’ve dealt with Bob each time I’ve been to Point S. He is so nice and helpful and remembers conversations he’s had with you previously. I was referred by a friend initially back in September and will only use Point S. Very friendly staff!
Friendly staff. Reasonable wait times and reasonable prices. Very knowledgeable and competent service. I’ve used these guys a couple of times and have always been impressed with how well they have taken care of me.
Excellent customer service. Very friendly. Repairs completed in a timely manner. And helpful in trouble shooting other issues and arranging things with the Hyundai dealership for me.
The guys were friendly, very helpful, and my alignment service was fast! Great service.
Great people and service in a timely manner and a fair price!
Always can count on Bruneel to take care of us!
These guys literally saved us. We were driving to northern Idaho from Salt Lake and our car broke down nearby. It was a Friday afternoon and we had to be in Northern Idaho Saturday night. After talking to 4 other places, these guys had us come in and started working on it immediately. They made sure to get it done by lunch the next day.On top of that they lent us their truck to drive to the hotel we had to get, which we were incredibly thankful for.They were also very honest. They gave me a best and worst case scenario and made sure to come in at the best case (lowest cost). Overall theyre friendly, honest and hardworking at a very reasonable cost. HIGHLY recommended! We wouldnt have made it to Northern Idaho for our obligation on time if it hadnt been for them!
Zack and Austin are my go to guys. Excellent prices and even better customer service.
I’ve bought tires here and had some repair work done. Great mechanic! It’s really nice to have a mechanic you can trust. They were straight forward with what needed to be done, and gave me a quote before doing any work. And they didn’t try to upsale, which is really appreciated.
Brought my Yukon in for an alignment and it turned out we had other issues (two ball joints that were pretty worn) that would render the alignment we came in for useless. They let us know, gave us an estimate on the work that was needed, and didnt charge us for the partial alignment they had started. Great service on this visit and every time weve taken one of our cars in. Well be back, thanks!
Bob is always so accommodating and helpful!! This is the only place I’ll take my tires to.
They were very helpful. They got me back on the road fast. Excellent customer service.
I had a front end alignment with a purchase of new tires. It took them six hours to do this. Later I found out the idle arm and upper control arm was bad. They should have seen this doing the alignment. That’s why it took the “mechanic “ 6 hours. They didn’t stand by their work. Will never do business with them again. Be careful!They also told me it was a special alignment and charged me another $40.00. Ha
First time getting car serviced by this company. Customer Service manager Fabian was friendly and helpful with me. Though no longer advertised, he honored the three flushes for $250 deal. When my car was taking longer than normal to be completed, he offered me a rental truck to use in the meantime so I wouldnt have to wait. Good deal, good service, clean environment, fair pricing.
I took my car here to get checked out before purchasing it, they were so helpful and friendly! The wait time was minimal, Zach was so helpful. I would highly recommend this company to anyone.
Theyre nice people, Ive only had good interactions.
Bob and Austin are amazing! Great communication and work!
Great service!!! Highly recommend.
I pass several “good” repair shops to get to this “really great” one. I appreciate their competency and professionalism. Glad I found these guys!
I was from out of town and needed immediate help. Called Bruneel and they got me in right away. The repair was going to take a while, but with them knowing that I needed it done right away, they worked together and got it done quickly so that I could get back on the road on time. They went above and beyond what was expected. Awesome guys! Much thanks!
Helped me in a pinch and didn’t even charge for a rotate. Awesome people to have in your corner.
Not terribly impressed...the people were helpful, but the prices were expensive and they didnt check to make sure that the repairs were actually complete before giving my vehicle back to me. I took my van in for a new pump in the windshield fluid system; and while I believe they honestly did replace the pump (which they thought might be the issue), they cant have checked it after installation because its still not spraying the wiper fluid. At this point Im looking for somebody else to fix it.
Awesome customer service, everything was explained to me perfectly. My car was ready in 1 hour just like they said 🙂
Very friendly & helpful. Finished job by the projected time. I will return here for service work.
The guys at point s in meridian are great! They are Courteous, friendly and flexible. I showed up without an appointment and they went out of their way to squeeze me in for a diagnostics on some mechanical issues i was having. Go in, ask for zach, and trust that with him and his team, you are in good hands!
Customer service was great and waiting area was clean and relaxing. Zach who I believe was the manager, took good care of us and was very helpful in choosing which tire to buy. We went with what he suggested and could not be happier. Even the mechanics in the back were nice when bringing up our vehicle after the work was done. Will be going back for sure. They have a customer for life.
Ive taken our 2 vehicles to a couple different places based on recommendations since moving here... 1 was ok...another was just awful... Bruneel Point S is fantastic... always super quick...good prices...and very helpful and knowledgable... staff is friendly and dont try to sell you on a bunch of nonsense... Highly Recommend these guys...
Had to take in a newer Ford Escape for service. Both local dealers were two weeks out, plus a one or two day wait while vehicle was in shop. Was able to get it into Point S the next day and they had completed service in a few hours. Good value, excellent and quick service. Highly recommend.
Super friendly service, successful car maintenance!
These guys not only took my car In on short notice, they also got it back to me 24 hours faster than they said theyd be able to. Great customer service and great run shop! Will definitely be recommending others to do business here .
These guys are awesome! They take care of all your automotive needs 110% big or small
Professionalism is the name of the game here at this Point S. Every time Ive come to have my vehicle worked on, theyve been quick and enthusiastic, explaining exactly what needs to be fixed and what doesnt. One of my favorite and trusted local auto shops!