The service was Awesome, met a salesman which was rather helpful, great encouragement to purchase a Honda Accord which I really liked but not quite ready to purchase

Love my Murano! Be sure to see Colton. Tell him Steven sent you!!!

I love Nissan frontier and I will get other one next year

My experience at the service center was great. I was also asked for my email to receive coupons. I really appreciate that. Service job was completed in a short time. It didnt take a long time.

Got a trade in back in Feb unaware of the issues with the vehicle, 2019 Buick Enclave. Was given the run around with the shop department multiple times regarding them fixing it until the warranty ran out on it. And they arent willing to pay for the cost to get the issues fixed. Now Im stuck with a nice looking vehicle with multiple issues that my extended warranty does not cover. I wont be doing any trading business with them again. Friendly environment though.

This was my first encounter with Nissan of Meridian. The service department was very accommodating and friendly (both people I spoke with). I had to move my appointment twice and they were very accommodating both times. When I finally arrived they were friendly, told me exactly what to expect, and called me a short time later to tell me that my vehicle was ready. If only customer service experiences were like this everywhere.

All of the staff was super friendly and was willing to help choose a vehicle for ME. They gave me a great price on a new pickup and a great deal on my trade.

Patricia Jenkins deserves an award for her outstanding hard work ! She was very accommodating and went out of her way to meet my needs !

Well, i received a text form a salesperson becuased I showed interested in Nissan. She shot me some pictures and I feel in love - the next day she drove it out for me because I was unable to drive, and took me for a spin. That’s all it took, next day husband went into town & bought it.

Chris was a great salesperson. We really liked him. Nice person good deals.

The service department is horrible. theres no communication and they basically sit there talk to each other and do the minimum

Poor communication. They didnt initially tell me they wouldnt look at my car that day (it had been towed there). The next morning, they called me to tell me they had to replace the battery before they could run any other tests. I never heard back from them. I called around 3:00 to find out my car was ready. I was at work in Jackson & had to rush to leave & pick it up before closing.

Nice ppl

The Techs and Management are always very informative and professional.

It was awesome. People very nice

Greg Haro was awesome, I never felt rushed or pressured to make a deal, he listened to my needs and gave me exactly what I wanted.Patricia was awesome she went over my Marano from top to bottom to insure I understood how things worked. What I loved most about both of them is I felt they were generally happy for me and my purchase, I didn’t feel like I was just a “deal to them” definitely a great, comfortable experience and I will definitely deal with both of them on all other purchases.

Patricia was awesome! She knew what I was looking for and didn’t stop until I got it!

I brought my Nissan Titan in for service and was pleased with the timeliness and quality of service.

We were in and out in an hour for a oil change and tire rotation.

Service manager was very good about keeping me informed about status of work. Employees are very professional and helpful.

Purchased a Rogue Sport Great Experience

Everyone there was so helpful. I give a special thanks to Mr.Rex Hopkins.

They really was a big help friendly fast and did everything possible to help me

Actually I got up early to go get an oil change and tire rotation, but they were closed.i didnt know they close on saturdays.i went back Monday morning cause I were off due to the weather.I were just in time for my car being service . when I say, it probably didnt take a good 15 minutes.that were the first time I have ever been not only happy with the service,but the amount of time it took.

Staff was prompt and helpful. The lounge area was clean and comfortable with plenty of charging outlets. And I appreciated being able to view the work area from the lounge. Restroom was sparkling. Coffee was fresh and hot. Didnt mind the wait one bit!

5 stars isnt enough! Everyone was so courteous, and fixed my car in a timely manor! They have earned my business!!

They are the best I couldnt be happier

I take my work truck to Nissan of Meridian every time it needs to be serviced and I have to admit over the past year they have not let me down once! I average an oil change once every 3-4 weeks and tire rotation every 6-8, so I frequently visit. Im always greeted at my truck, and quickly serviced and my vehicle is always pulled back up to the bay ready to go!

I could not have had a better car buying experience. My salesman, Jerry Williams, is the nicest young man. I told him what I wanted and he got it. Loving my 2020 Rogue Sport! He has gone above and beyond with service after the sell, from installing my floor mats to helping me learn my features and having a smile on his face everytime I see him. Highly recommend Nissan and Jerry!!

Service tech was extremely helpful and courteous

Sylvia Carter is the bomb!

They really do NOT want to sell anything . You are bothering their personal phone calls. Oh, they continue to take them regardless. And when YOU pick a car to buy on your own without help for anyone, they tell you to come back on Monday. So Friday after lunch they are to busy with personal things to be bothered with their jobs. I will never think of buying from this place again. All in all they do NOT want or need to sell cars. We will be getting one in the next few days, but NEVER FROM THEM. I hope to tell everyone I know and find that is looking NOT to go their unless you want to be treated horribly.

They were friendly and helpful. They worked hard to get us the best deal for trade & financing. Our sales representative also took time to explain all the features of our new truck.

Great Service

The way the folks there treated us was so welcoming. The salesman, Jerry J. Williams was informative and friendly. Ms Nell Mathis was the best. Got us a good rate. Thanks folks!

Awesome just got a ford fusion..cant beat it nice and professional

After purchasing 2 Nissans in 3 years. I send my daughter into have her Nissans oil change and tire rotated. What I do not understand is why they charged her $130.00 for a tire rotation and oil change. $75.00 of that was labor for the tech to drive her car to determine if the car was out of balance. This is a little excessive even for Nissan. Please do yourself a favor, if you own a Nissan have it serviced some where else or better yet buy a Honda!!!!!!

Mrs.Patricia made my first dealership experience great! She was very professional and patient with me. I honestly couldnt thank her enough for it. May not mean much to anyone else, but I absolutely love and respect when people are patient and direct when it comes to their jobs. Everything about their staff as well as facility gets a 10/10 from me all day! Once again, Thank You!!!!!

Lisa in the service department went above and beyond for me! She kept me updated the entire time! BIG thank you to Lisa and her team at Nissan of Meridian!!

Purchased a 2020 Rogue S for a very satisfactory price. Shirley, the sales person was very easy to work with (she did a great job) and she was knowledgeable as to the needs of the costomer (us).

Sylvia Carter was nice to talk to and to deal with. She treated me as if she was interested in my feelings and my best interests. I give her the highest rating possible in your system.

I was having car trouble and in less than two hours Nissan of Meridian figured out the problem and put the part I needed on my car. I was expecting to be there all day, but it was literally in and out. Also, the workers were so down to earth and overall nice people.

$5.00 oil change was great. It was done as a drive up and very satisfactory done.Well satisfied with service.

I WAS GREETED IMMEDIATELY UPON MY ARRIVAL. THE ATMOSPHERE WAS PLEASANT AND THE STAFF WAS VERY KNOWLEDGEABLE ABOUT THEIR VEHICLES AND SERVICES.

Had a truck i wanted called to get details and arrangements to buy. They got all my info and ran my credit and we agreed on a price. While working out a time to agree to meet since i was coming out of town they went silent for 3 hours. They finally called and said they sold the truck to someone else.

I just got an oil change recently and the service was greatly appreciated and the technicians finished in a timely manner.

Great experience. Salesman was very knowledgeable and wonderful to work with. I will definitely recommend this dealership to friends.

I had a screw in my tire tread. I was sure it could not be repaired, so I went to Nissan to have them replace the tire. I found out that I had purchased a maintenance plan for my rims and tires, that I was previously unaware of, until the young service lady told me about it. I do not remember her name, but she is the only female in at the service desk. She helped me save $120! The visit was super speedy, too! It took about 30 minutes total, for them to replace the tire and balance it, too. Honestly, that was the quickest service visit Ive had since I purchased my Sentra, back in March! VERY SATISFIED!

Apparently, I didnt act civilized after spending my hard earned money with them... I took my car back and they wanted another 1300 fix something else. I Spent well over 2k the first time and my car still wasnt fixed properly. Go anywhere else!!! Especially when you know more than the folks serving the cars or trucks.

When I came in, there was immediate service . They gave me exactly what I was looking for . They offered me Water & snacks while we were waiting . The experience was great and the customer service was awesome !! I would definitely send anyone to the Nissan of meridian .

Patricia was absolutely amazing!!! She went above and beyond to get me everything i needed And wanted.

I am going to keep this short and simple. Do not bring your car here for service work. Especially if you are under warranty. They will not fix the issue. I do not recommend bringing your vehicle here. They didnt even take the time to solve the check engine light issue. They just cleared it and gave the car back and the check engine light came right back on the next day. I do not recommend bringing your car here for service.

I don’t feel like one of the dealers tried their best to get me in a vehicle I wanted .

They do NOT stand behind their warranty and have been deceptive. Ill never buy here again. Very disappointed and manipulated by this place. Vehicle is still under warranty. Better business bureau is going to be notified.

Ive been buying cars and trucks for 27 years and I can tell you Ive never had a more pleasant buying experience. There was no pressure from the salesman or manager. It took less than 5 minutes to negotiate a price we were both happy with. All of us were together making the deal. I didnt have to sit in a cubicle while the salesman ran back and forth to the sales managers office with each offer. I have never bought a vehicle with less drama. No back and forth. It was awesome!!

Great atmosphere and employees were friendly and treated us with great respect. They have a really nice waiting area and service was fast

I have had my oil changed at the Quick Lube multiple times. The employees are knowledgeable and courteous. They will notify you if maintenance is due for your vehicle, but wont try to pressure you into getting work done. The waiting area is clean, air-conditioned and has a television. There are also vending machines with drinks and snacks.

It was everything I wanted and hoped for good friendly staff and fast service

Outstanding, satisfaction with their hard work.

I went in to Nissan to get my car serviced and I knew it had more problems than I could get fixed. After having it looked at they notified me and it was just as I had feared. So instead of getting the repairs I decided to trade it in and get a preowned vehicle. I had a salesman I wanted to recognize specifically. Dustin Stewart helped me through out the entire buying process and even called the next day to see how I was liking my car. I will definitely be back and will recommend this salesman to all my friends. Thank you Nissan for helping me get in a great ride.

No comments

It exceeded my expectations!!! Mrs. Sylvia took great care of me.

Battery replacement.Recall notification and correction.

Helpful personnel, nice atmosphere.

Oil change

I love it!! I will be back to purchase another vehicle!!!

I had a very pleasant experience. Everyone was very friendly.

I brought a 2019 Rogue Sport sv and love it

My sales lady was very polite and I was impressed with her knowledge of the car great service.

Very clean showroom excellent selection of automobiles to choose from the sales staff are very friendly and extremely nice helpful and very knowledgeable about the vehicles they sell

The man in line in front of me was belligerent, rude, and mean. Nissian was doing everything they could to do what needed to be done. Great job Nissian of Meridian!

Loved my experience sales man was fantastic sales manager was on point Nissan I recommend great job ppl

I feel that 2 hours to wait for an oil change is excessive. There wasn’t a crowd of people waiting for service. The workers just didn’t seem to have a sense of urgency for their busy customers. When I got my car the tire light wasn’t turned off after I had them rotated. This is an inconvenience to have to return to the dealership.

Very helpful and knowledgeable staff. Great place to get a good deal on a great vehicle.

Blessed to finally Get much needed answers

My experience it was great the service was quick and fast I will definitely use Nissan of Meridian again.

I actually never went there to get my car serviced but I called about having the CVT transmission fluid changed. The first time I called in they said it would be $429.99 to do it. I thought that was a bit high so I called Nissan of Tuscaloosa and Gary-Daniels Nissan in Jackson. Both of their prices were around $280 to do the same service. I called back wondering if they might match the other dealers prices. When I asked how much the service to change the CVT transmission fluid would cost, the guy said $470. I hung up and did not even ask them to match the other prices. They do not even have a set price on the services. It seems they make up prices on the spot. I am pretty disappointed. I will not be taking my car in to be serviced. I will drive to Tuscaloosa or Jackson to have any service done on the transmission

Professional, and polite staff. Awesome deals

After charging almost 2000 dollars to fix my car(service rep said he was doing me a favor because it should have cost more!?!I guess they need to pay for that new service building and show room). They came to the conclusion that we dont know what is wrong with it.. I had to pull it home..after paying the bill. Its a shame they cant service what they sell. I never heard of paying someone almost 2000 dollars to fix a car that they DID NOT fix.... I will never get service or purchase anything from them again.

Always professional, friendly courteous service! Fantastic Service Advisor Staff!!

Left crying today. I would love to talk to the owner about my situation & they reassure me that I am being paranoid or over reacting and what happened to me is normal.

Very good service department. People very helpful and friendly.

Break the speed limit when passing this place. Get away as quickly as you can! Thieves I tell ya!

This is related to parts/repair department only. I have no experience with their sales staff. I took an 05 sentra in to confirm that my head gasket was blown. They confirmed it for their usual $99 inspection service. But they replaced my radiator cap and charged me for it when the one I had was already brand new. I couldnt talk them out of that charge. I wanted to know what they would charge to replace the head gasket. They said they wouldnt do it, and that it was a known problem for this model of engine. (1.4L) They offered to install a new engine though! WOW. ok. Im not going to pay $3k for a new engine in a car worth $3k. So I spent the next several months doing it myself. Parts and cost of having the engine head machined =$300. Ive been to this parts place only three times in the five years Ive been here. Ive had one good experience and that was getting a part they happened to have in stock. Too much to say. I do not recommend getting your work done here.

Quick service and nice employees

I sat in the truck waiting on my brother to order a part. Lovely view.

Service was quick, friendly, and inexpensive!

Parts/Service --Worst customer service experience that I have had in a long time! This dealership is more concerned about charging for services that you dont need instead of taking care of the problems you have with your car. This is very concerning because elderly people could get taken advantage of. I was also told I could go elsewhere after questioning an issue. I will not do any business in the future with this dealership. I recommend anyone having problems with your vehicle to take it to Jackson. Very unprofessional! This incident occurred in 2017.

The employees there are so helpful and polite. Super fast service and you know everything will be done right

Great JobGood Work

They are very good peoples

Les helped me find exactly what i was looking for! Was in no hurry so when he called and said come see. Well i bought it that evening!

Great experience. Sales team was low pressure. Purchased two cars here in past seven years.

Vey friendly staff, had my vechile back to me the next day.

Excellent customer service reps

Yes indeed, that maxima looksgood with me behind this wheel.

Awesome place to purchase a vehicle..

Dont like the way my Nissan Altima shifts out

Awesome and Fast.

Brought and awesome vehicle