Upon arrival I noticed new staff, but a few of the regular Ulta employees who have been there for years. I normally shop online; however, I wanted to go in-store to look at a few shades of a lipstick because in the past my experiences at this particular store have been relatively mixed. Truth be told, it was like walking into a completely different store. An upgraded store mind you. I love this new change and I truly hope you will maintain this. Everything from the staff and service to the ambience and environment is outstanding. As not only a diamond member of Ulta, but as a customer for about 20 years—I will definitely be back.

Fantastic staff! The employees working are always super friendly and nice. Its always such a welcoming experience in this store.

I went in for a brow tint (first time) and the brow rep explained the technique well and results and she was super sweet! I did ask for natural looking and light, cool blonde. Seeing the results, I will say, this was not a good technique for me, personally; the lightest tint she had was too dark for me thus the amount of brow hairs I do have are now accentuated in patches and my cool blonde eye brow pencil doesnt blend well with the dark tint. Good thing this tint will supposedly fade in about 2-3 weeks; Im working on rubbing it off daily.

The possibilities are beautiful ❤️❤️❤️Moved to Meridian from Boise 5 months ago, therefore changed the Ulta I shop at.This location is amazing ⭐️👍⭐️👍I place my order online and it’s always ready for pickup within an hour.The Ulta on Milwaukee took much longer for pickup 🥴This location always has my The Ordinary products in store which the mall location rarely did.When you pickup the girls are faf ⭐️🙏🏻👍🙏🏻

This one is so much better than the Boise location. Better variety of products, friendlier staff, just all around better. A welcoming atmosphere instead of a stuck up atmosphere, which I get from the Boise location.

Alivia is the best! She has such good vibes and you can tell she loves her job. Made me feel like a complete babe 🥰

I didnt go in, my wife needed hair spray. The wait was brutal. They need to improve their checkout system, or staff busy hours better.

Fabulous! Madisyn is such a help and such a sweetheart. I didnt know what to get and she helped my Mother and I find exactly what we needed. We only come to this location now, and look for her. Thank you Madisyn for your patience and help, very much appreciated.

I went in for a full color, and the color looked pretty good. But heres why Im giving it a 3-star review. The lady who did my hair talked me into getting a conditioning treatment. It felt like she didnt rinse it out all the way, and it left my hair feeling rough and sticky. Then she asked me if I wanted her to blow dry my hair. Of course I do. The full color price includes a blow dry. She acted like it was a big inconvenience to dry my hair and kept pulling it really tough while she was drying it. She also only dried my hair to get it dry, not to make it look good. She saw me running my hands through my hair and asked me how it felt. I said it felt rough. She acted surprised. So she took a straightener to it. That just made my hair strait, and it still felt rough and sticky. She also blew my hair flat to my head. No volume. In the end, my hair wasnt even dry, even after she straightened it. Also, everyone I encountered was acting really unprofessional, talking really loud about the staff member who didnt show up, or other employees who wouldnt stay at the register even after they were told many times to stay on the register. It was just a cluster. Im honestly not sure Im gonna go back after the money I spent and the weird results I got. My hair just feels damaged, rough, and sticky.

Lanita at the brow bar is so sweet. She knows what she is doing and she talks to you like she’s your friend. Highly recommend.

I went to ulta to change up my makeup and I met CODY! I just had to jump on before my concert to say gurllllllll yessss! My makeup loooks outstanding!!!!! omg I love you! Your my go to for any and all of my make up decisions! Whoop whoop

I had a great experience. Rhiannon was very helpful and super friendly. Thank you!

Went in today for some new mascara and came out with great products. Employees were super helpful and were friendly! Best experience I have ever had at an Ulta! I’ll be back soon!

There were tons of people to help, but everyone always seemed so busy that they would just point me in a direction or spend a minute or two with me and then they were off doing their thing. I understand that they have to work and they have their things they need to get done but Im a paying customer and I needed some help. I did make a purchase but feel like I was rushed so I think I will be returning it and spending a bit more time deciding what I wanted. Huge bummer that there are no trial things out because thats how you figure out your foundation lipstick blush etcetera. So thats a huge bummer due to the covid-19

Don’t go for drive up/order ahead. I’ve done it twice... they never come outside or answer the phone and I end up having to go inside for my order.

Catherine is SO AWESOME! Everyone here is great (:

Friendly staff helped me find the perfect cologne for my husband.

Loved it...and all the art work!!

My fiancé and I went in today in search of something to help him stop biting his nails. When he asked multiple employees if they had a product and stated it was for him they laughed at him. I used to love coming here needless to say I won’t be back.

Staff was very friendly and went above and beyond to help my friend with the product she was looking for.

They have everything for your beauty needs.

I always do online orders due to COVID, but never had a bad experience. staff is so friendly and kind. better than sephora and better prices too. this is my go to place for my makeup.

Ladies here are always so helpful

The service at makeup stores is always hit or miss, you either get friendly girls who are willing to help or...the other kind. Just about every time Ive gone to Ulta Ive gotten every answer I need. I could live here!

I absolutely love this place! The staff are friendly, helpful, and completely non judgmental, compared to other beauty places. I can find everything here and it is such a fun place to visit. Prices are reasonable and they always have some sales going on! 😊

I adore the staff at this Ulta location. They are talented, informed, friendly and so helpful. Even when it’s just a pick up order they are kind and respectful. The blonde manager (I feel awful for not knowing her name) is a gem and it is very evident she encourages and cares for her team as they have always been awesome. This locations staff deserves a raise, bonus, and a vacation!

Great helpful staff... was not mask shamed!

Havent been there for awhile. Ill be going back there soon. Great variety of items.

Jts got some interesting poweders for face rgc and the floors are always sparkling when I go there.

Made an appointment to get my eyebrows waxed, and they got me in 10 minutes early! Natalie was probably the best person that has ever done my eyebrows! She cared about making conversation with me, and she made sure they were perfect before letting me leave. Will definitely be having her wax my eyebrows from now on!

The girl with the red hair I didn’t catch her name she was totally amazing with helping me find a color that worked. It’s hard with the whole pandemic going on not being able to color match and with a mask on makes it difficult but she really did amazing BIG thnx

Too hot in the store with a mask and they didnt have the product I needed!

Clean and friendly. My daughters really enjoy this store.

Kat cut my hair and did an amazing job!!

The best ulta ever!! The girls working are amazing as well as the managers

Light, bright but too trendy for me to give 5 stars. Pretty faces offering help without much enthusiasm.

Good customer service

I am a client at Ulta in Meridian (the village) for one reason, my stylist, Stephanie Oliver, a very knowledgeable, caring and skilled professional. During my first appointment she spent hours to correct my existing hair color issues. What I left with was beyond my expectations, my hair now has a rich color with an amazing sombre. Stephanie then set me up with the perfect hair products for my new look to wear curly or blow dried so I knew what to do. My hair has found its true love. I highly recommend booking your next salon visit with Stephanie at Ulta in Meridian.

Helpful and had the items I needed.

They need more clerksCheck out line was all the way to back of the store.

Wonderful experience with Jordan. She helped transform me into a new person. Suttle highlights and great layered cut. Cant wait to go back.

I went to the hair salon with a picture of what I wanted. The hair stylist suggested how we go about achieving that look and got to work. I trusted that the hair stylist knew better than me how to achieve the color I wanted in my hair and I am severely disappointed. I did not get the vibrant color we discussed and that I showed them I wanted. The color is so subtle I can only see it is there in certain lighting. I will not be going back to this store or any other Ulta stores.

Yesterday I went into this ulta looking for hair products. There was a hairdresser working who helped me pick out products perfect for my hair type! Unfortunately I didn’t get her name but I really appreciate her pointing me in the right direction and her knowledge. Also, all the workers are super friendly, knowledgeable, and nice. I will definitely be going to this ulta again in the future.

McKenzie was wonderful! This was my first time and it will not be my last! I feel amazing and she took her time to make sure I got exactly what I wanted. Thank you! I recommend her to everyone if you want it done right! She genuinely cares and it shows!

If I could give Ulta Beauty salon zero stars I would. Horrific experience! I planned around this appointment and booked it 10days in advance i went there on time and my hairstylist/colorist has cancelled and while one could argue that it’s not costing me as much money as it would for the salon for broken appointments, ultimately you never know how much trouble or coordination people go through to give someone their business, and it boils down to feeling like your time isn’t respected at all and they feel no need to “make it right” for the customer just as a reasonable business practice.When I talked to the manager Sara- was incredibly rude-, after i refuse her service for next day then she start argue with me I have never seen anything like this.

I absolutely love Tyler! Hes been a life saver to me! This store has been more to me than just makeup and skincare. Also I brought my daughter in to get her hair done and with her having extremely curly and textured hair its often difficult to find someone who knows what they are doing. They did an absolutely incredible job with cutting and coloring her hair! Thank you guys!

Writing this review for my mother, so bear with me as I type things incorrectly and say things about these products the wrong way.This is a really good store. The staff are nice, knowledgeable, and dont pressure you into buying things like some stores do.One thing that makes this store stand out is that the hair dryers are on display and that you can test them out and see if they are for you.All in all, would recommend them for hair dryers, make up, etc. for anyone wanting to try before they buy at a good price.

Great products and services.

Great place for women and men. Friendly staff. Competitive pricing.

I had an amazing experience at this store. My baby girl is 9 months and I havent been able to get my hair cut or trimmed for about over a year. I baby wear my baby and dont have anyone to watch her. I went in to the Ulta salon and Stephanie had no problems cutting my hair standing up while I wore my baby. She even interacted with my baby. To all the mothers out there you know just how much this means to a mother. My hair looks so much better and I was able to get it done with my baby and all. Thank you so much Stephanie! To top it all off every single employee that walked past me while I was waiting asked if I needed help and even had a conversation with me.

One of my favorite spots for beauty supplies! I absolutely love the waterproof mascara. When there is a bonus bag for buying ulta specific makeup its completely worth the buy!

ULTA is alot of fun! Definitely something for every woman! All ages need to APPLY. GET IT?!! Also a budget friendly. From high end brand to store brands!

I called to inquire about a mens product, they had it and it was waiting up at checkout when I arrived.

Ive come to this location several times and every time Im there Rudy is the first one to welcome me with a big smile on his face. He made sure I was helped in finding exactly what I needed and continued to check up on me. Not only does he know about makeup but he knows how to make you feel like a million bucks by giving you his full attention. By far the best service Ive ever received.

I went into Ulta a few days ago to look for some foundation and first off, I have to say the customer service was EXCELLENT!! Trichele helped me find the perfect color and was able to answer all my questions. She also took the time to help me pick out other products that I needed. The whole staff was polite and helpful. I am definitely looking forward to visiting the Village Ulta again.

They like to close early just because no one is in the store. Came by to look at one thing 5 minutes before close and their doors were locked. I guess I will be taking my business elsewhere from now on since I am not welcome in this store. Too bad I cant come in to buy mascara on a Sunday after work.

Leave your boys at home! This beauty supply, salon, professional and makeup artists should be enjoyed leisurely. Stroll the aisles looking at high end equipment, bath bombs, premium (and drugstore) makeup. Dont know what you need? Just ask a friendly associate. And dont forget your coupon!

Very busy, shortage of cashiers. Long wait to check out.

Can be overwhelming and associates are sometimes too busy to help, but in the end Ive always found what I was looking for. They have a great perfume selection.

Ive been a faithful ULTA shopper for many years. The Meridian store is great. Ask if Tawny is there (in the Clinique section); shes knowledgeable and helpful.

I love the service I get here. I can go in with or without makeup on and I never feel judged. The girls that work here are always helpful and insightful with helping pick out what I need for my skin. I have incredibly dry pale skin and they never try to sell me things what wont match my skin type or tone. I prefer this Ulta over Sephora any day.

Every time I have come into this location the staff is incredible rude and stand off ish. If I ask for help it’s a burden.I also had a hair appointment scheduled here 2 weeks ago and when I showed up they were like “heh you forgot to give us your number so we couldn’t call you and we sent your stylist home” so I had to reschedule (but I didn’t and went to the other Ulta instead.) but all these girls are rude and have terrible customer service.

Being new to beauty, I went in to look at some brushes that I previously researched online. I went in expecting this fantastic experience and it wasnt. No greeting, just stares.. I definetly felt more out of place. When I asked where make-up brushes were the girl said over there in the corner.. Thanks.... I find ones I want and go to check out, the girl drops them on floor and gets frustrated because I didnt click on the pin pad button, she reached over & clicked it herself. Absolute snobs & very impatient.

Helpful staff helped me find the products my wife needed and made great recommendations to help her.

Spent 10 minutes walking around looking for someone to help me. No one even acknowledged that I was there let alone asked if I needed help finding something. I will take my business elsewhere since my money isnt important enough to them. Im sure another store would be happy to have me as a paying customer.

Always my go to location. Best Ulta in the valley. Clean, organized, people are nice...

Natalie did a wonderful job on my brow wax!! Highly recommend her if your there for Benefit brow bar services.

The selection of products was pretty vast. nice staff too!

Always kind and helpful staff. Beautiful displays I buy ALL of my makeup there. I love that they sell morphe now. Super convenient. Just pretty busy

They were amazing with answering all my questions their special for this month on the makeup box was a steal i bought 3 total. I might go back and buy more

We were in for a quick haircut for my husband, Eric. As always, we were greeted with a smile. Erin was very efficient and helpful with answers to styling questions. Thanks for a great experience!

Great place!! Neat, clean and great customer service!! And there black Friday deals are great! The only down side is that there curlers and straighteners (ECT)was not on sale and that was what I originally came for.

Great store. Was hard to get the help I needed because they only had one or two people on the floor and they were both swamped. Once I finally had the salon call me over some help they found me a great product.

I love coming to ULTA when I am not shopping for high end, luxury cosmetics (I supposed @ Sephora for those). Ive been a Plainim Member @ ULTA for many years now & they have awesome perks with that membership! The associates who work here arent in your face & suffocating, like they often are @ other makeup stores/kiosks.

Didnt go here. Went to Boise Co-op which I love.

Took too long to process, was already in the area with kids waiting, so had to go home and come back another day. It would be easier to be able to call and order directly

The gal absolutely ruined my eyebrows. She also really enjoyed talking about everyone and everything. Will not ever be back to this location. She also made some rude comments and made me feel very uncomfortable. The Nampa and Boise locations have much better customer service at the brow bars.The only thing that saved this visit was the gal that checked me out, she was quite nice.

Came here around the holidays, and spent a lot of money on fragrances for the free gift. The lady who I asked for clarification said I could only get one gift, when I qualified for three gifts. I figured she was telling the truth, and went on to purchase everything and got one robe. Still, I felt weirded out by that salesperson’s answer, and went directly to the Ulta in Boise to double check.Not only were all the Boise ladies super helpful and available (unlike Meridian, where I had to go up to the lady and there were so many other employees on the floor for Black Friday just kinda standing around), but they were willing to honor the two additional gifts for me. Completely different experience, and that Boise store forever won me over. Even though the Meridian store is more convenient in location from my house, I’m still driving to the Boise location because they are simply the better store. Even Nampa’s store is better than Meridian’s in customer service!

Handy place to get what i need. Only know one overed to help me.

The best service you will ever get! Anita in the make up section took so much one on onw time with me today. She sat me down picked out all my make up and I know it’s going to be flawless. I love this place the girls here are so thoughtful and ready to help you. Trust Anita when it comes to make up!She converted me to Lancôme:)

•Natalie is such an outstanding and beautiful soul! Her heart is so kind and her style is to die for! I adore her and how her personality can light up a room full of darkness. She helped me find the absolutely perfect mascara after searching far and wide for like ever and helped me make sure i was getting the best deal to top it off! Talk about outstanding customer service! I love her style and she is so easy to talk to im excited to try that wig life with her and represent whatever fun colored hair my heart desires atm! She also will be my got to brow chicka from now on can i say freaking dime a dozen? Great prices and her brows are definitely on fleek. Thank you for being you! I look forward to our many adventures together!•Mariana was the outstanding and gorgeous woman to ring me up and get me all squared away with the perfect eyeliner. We worked together as a phenomenal team as she was on the hunt for a perfect lipstick that was hiding away for another client then because shes such a great and hard working individual, we worked together and through the very unorganized eyeliners to hunt down the perfect match for me! My card wasnt working and she worked with my to achieve success in getting it to go through and even strategized ways to get the best discounts and goodies! I adore her attitude!

Love this store! And loved their September birthday freebies!

I’m kind of mixed on this location but after reading some of the reviews I couldn’t agree more with some of them. I’m pretty natural, most days I’m only wearing brows and mascara. I have a toddler and work part time so my application time is limited and my wallet is low so I usually will shop in the NYX section. I don’t think anyone has ever asked if I needed help or said a word to me. Yesterday at check out the girl ahead of me was being treated very well, chatty, accepted.. when I walked up it was that mono tone prompted speech. It does always feel like people are eyeing you as if your going to shop lift, though I can tell you right now two young girls were sneaking through the store yesterday, whispering who knows what and constantly checking the front for again who knows what.. I get the feeling they were attempting to shop lift, I passed them too many times doing this dodging through isles not really looking for specifics but just scanning the shelves all over the store. If you wanna watch for shop lifters how about looking at people other than those who aren’t wearing heavy make up or buy the expensive stuff. I definitely feel incredibly judged when I come in there or belittled.. I go because it’s convenient but I am curious how often they check reviews and maybe if they did they should learn a thing or two. Another thing.. the popular items are NEVER STOCKED, I’ve gone in many times trying to find something and it’s never there, how about keeping this popular items stocked so that everyone can enjoy them.

Love Ulta as can usually find what I need and often have freebies. All you could ask for in makeup, hair care and perfume.

Terrible. Im a medical practitioner and wear almost no make-up for work as I am in surgery most of the day. However I love to get dressed up and wear make-up on the weekends. I love it. I have a lot of friends getting married and always need my make up done for the weddings. Ive always stopped in Sephora but wanted to check out the Ulta fad.Ill NEVER GO BACK.The girls in there treated me like I was lesser and made me feel like I was a thief or something. They acted like I was going to steal something. I was incognito for the day (no make-up, fresh out of my scrubs into some yoga pants and a tank)...needless to say I went to Sephora right after and spent $460 on make-up.To Management: Clearly this attitude starts with you & you need to get into a new industry and stop being so insecure.To Leadership: Fire your management if you want to be successful.

The employees are rarely friendly but the selection is usually good!

Every womens dream store. Brand name AND drug store makeup all in one place!!! Yes please. 👍

Went in to have a father/daughter eye brow waxing. Maia was our young lady who took care of us both. Second time working with Maia. We recommend her.

I usually just head into Ulta grab the item I came for and leave so in that aspect everyone Ive ever encountered has been super sweet and helpful. If they didnt have the item in store they gave me a free shipping coupon to order it online or if it was close to a shipment day they said to call and have it on hold if I came that day. So super helpful and nice. I drive like 25min to get here since its a million times better customer service wise then the Boise location which is horrid. But since my Boise location experience was so bad I am not really an ulta shopper any longer besides for shapetape.

I go here only if in have too. I think Amazon has better prices. I do get the coupon, but anything I want to buy is always excluded. I hate that when I check out Im always asked to sign up for the credit card..it will same me more... the staff is friendly but when I have been there and a specific question they dont have the knowledge.

The ladies are so sweet who work here. They laugh because I look like a lost dog shopping for my wife by myself.. Know your ladies skin tone gentlemen! The staff here is helpful pretty nice place and the workers are reapectable, unlike sephora employees who are just overly flirtatious. I reccomend finding out what your girl wants and going to ulta! If you want to suprise her the staff is really helpful. (Buying makeup ia a great way to get out of trouble just saying!)

Will never go into this store after what happened to my daughter! She is a 27 year old beautiful Black woman, expecting her first baby. She came to visit me this past Sunday, in the course of our visit, she told me about her experience at Ultra at The Village, the previous Friday. She said when she walked in, a sales clerk started watching her, then after awhile she walked over and asked if she could help her. My daughter told her she was looking for a good, but reasonably, priced foundation. The sales clerk told her to go to the NYC section. Daughter said no, she didnt want that. The clerk said, Can you afford it! Daughter said yes. Clerk showed her some foundation, but kept asking if she could afford it! Through this whole interaction, clerk kept asking if she could afford it. At the check out, clerk picked up some type of make-up, not anything my daughter was interested in, asked daughter, again, if she could afford it.. Daughter said yes, because, in her words, the clerk was so intimidating and judgmental, I bought it. She spent $100 and all she wanted was a simple foundation. I was furious, so with my daughter, I went to Ultra to talk to the clerk. She denied she waited on my daughter, but daughter pointed her out. Manager was brought into the conversation. Both started making excuses, first saying it is always soooo busy, especially on Saturday, then when told she was there on Friday, they said Friday was soooo busy!! Maybe a sales rep waited on daughter. Just making excuses, dont remember an apology, which would have been the least they could have done. Im furious with myself for not asking them to refund the money daughter spent on something she didnt want because she felt so intimidated. Im a white woman, was asked right away if they could help me, when I walked in. Im suggesting Ultra puts a sign up that says-----Only rich, white women allowed!!!!! Im so upset about the treatment my beautiful Black daughter received, I believe the Human Rights Commission will be my next stop. Im a very calm, peaceable woman---BUT---this was just wrong!!!!

I got so much make up for a reasonable price and everything is super pigmented and easily the best stuff in my collection.

Nice place and I like the products but they are pretty expensive and you can find some of them lower prices elsewhere.

This place is very rude. Me and a friend came in and were just looking around because weve never been there before and we got asked 5 times in matter for 2 minutes if we were doing okay. Also were followed around the store the entire time we were there. Will never come back until guest are treated better

Great wine prices and cutomer service.

Dont support this Ulta store. Not only did they cancel a makeup application appointment last minute saying they didnt have time, but the employee JayCee (spell?) was rude and unapologetic on the call amd acted like their mistake was my fault. The makeup appointment was for my sister to try on different shades of lipstick for her wedding--something quick any stylist could fit in, especially after the appointment was confirmed. No solutions were offered except for making a booking on a different day--no confirming that the exact same thing wouldnt happen again. Go to the Boise Ulta, go to Sephora, or buy online instead of visiting this store.

Ive been going to this Ulta since I moved to Meridian a year and a half ago. I used to be a frequent shopper at the Nampa location, ever since Ive begun shopping at this store its like they refuse to inform me about any points I have. It got to the point where if I didnt see my receipt I would have assumed they discontinued the program all together. Finally, after over a year I checked the site to see how many points I had an I had nearly $300 worth and the last redemption was well over a year ago because its not present in my history. I dont know if the associate are told not to bring them up because the store doesnt get as much credit per sale, but for someone who spends $1000+ every year it seems super suspicious to me that they dont even mention it. Today, after using points online to pick up in store, the associate only mentioned me being able to use them AFTER she handed me my receipt. Again, suspicious.Im rating this store 3 stars and not 2 because of Anita who works at the Lancome counter and a lovely redhead who works at Clinique, both who are consistently helpful and amazing!

Always find what I want and a bunch of stuff I now need! 😉

Well stocked,and usually pretty happy to help you out...