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Service Doctor Remodeling Design Studio
5150 E Lincoln Hwy, Merrillville, IN 46410, United States
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Service Doctor Remodeling Design Studio
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Ti
Review №1

Service Doctor recently completed a complete kitchen and bathroom remodel for us. They did an amazing job! Every step of the project was done professionally and with great care and skill. I want to especially thank Angie for planning the project, and for Mario and his team for completing the project! I would highly recommend Service Doctor for any project!

Ti
Review №2

We are so very pleased with our kitchen. They were very professional and nice. Malita was a such a big help and so nice. Chris did our cabinets and counter top, very professional. I do not know the gentleman who added our cabinet and crown molding, but very professional.I have added a before and after picture. We had our cabinets painted, hardware added, crown molding adding, countertops resurfaced and a cabinet with glass doors added. We just love it! I will definitely recommend them.

Ma
Review №3

I am very happy with the work done on my Kitchen. John was very nice and completed the work with no problems. Thanks John.This looks like a new Kitchen with new counters, light fixture and ceramic tile.

De
Review №4

This business is amazing. Professional, Top Quality workmanship, and Reliable. Will use Service Doctor for every project we take on.

Ka
Review №5

I had my counter tops painted and a very nice young man by the name of Alex did them. He did an awesome job. Beginning to end Service Doctor was very easy to work with. Alex was very professional and neat. Very happy I would definitely use Service Doctor again.

Th
Review №6

Hi everyone! Service Doctors just finished a ceramic tile project in my Valparaiso, Indiana office. Wow, what skill and perfection in the preparation and the finish! Ive used them on a number of projects in my home and 7 professional offices over many years. Why, Im very hard to please and Service Doctors always performs! I highly recommend them. Give them a try. You wont be disappointed!

Te
Review №7

We hired this company to put in an exterior door from our basement to the outside with temporary steps. We knew we needed a permit so we didnt think we could use our handyman. It started out ok although it took a long time to even get a quote. We were told that they couldnt get to it us because they were too busy. We finally got our quote but by then the weather had turned cold so we had to wait till Spring to get the work done. When they finally got to it, suddenly we started having additional charges that we didnt expect. For instance, our wall that they were removing to put in the door had to be checked for lead paint which supposedly required special equipment and care. We were not told of this possibility at the onset but was told after we waited so long and finally the work was supposed to begin. Of course we were told that our wall had lead paint and was charged an additional fee for its required specialhandling. Interestingly enough when they cut the hole for the door and removed that piece of wall there was no special equipment, not even masks to remove it so I have no idea what this additional charge was for. Then when the temporary steps were built, which was another additional charge, they told us that we then would have to put in a railing. This is all after the initial quote. Im talking about additional charges that ranged from hundreds to thousands. We decided to make the temporary steps permanent because of the cost but then was given an outrageous quote to do it. They told us just the wood alone would cost $500 for 3 steps. We ended up having our handyman do it. The wood costs him (from Menards...he doesnt even get a discount) $200. I suggest you beware with this company.

Ph
Review №8

Awesome staff!!!! The flooring guys are top notch and the finished product is gorgeous!The people in the office are wonderful, helpful, and always smileing!! I recommend service doctor for any project big or small, commercial or residential

jo
Review №9

Im so glad I picked this company they did an amazing job on my remodel. They always come on time and finished the job early.Melita was very professional from the minute she walked through my door and always answered my questions throughout the process.Anthony who did my ceramic did an amazing job and did everything I asked him to do. I recommend him to anyone needing ceramic work.Melinda and Fred did an amazing job overall. They remembered everything I asked for in the beginning.John and the rest of the team did amazing job I will recommend this company for everyone who needs to remodel their home.Thank you so much for making me a happy homeowner.

Ja
Review №10

I was truly impressed and very satisfied with the service provided by the Service Doctor technicians on July 3rd. I had both a clogged kitchen sink and a leaking garbage disposal on Independence Day Eve ! Miranda promptly brought and installed a new garbage disposal and Fred worked tirelessly to unclog the sink. They were both very courteous and professional. I highly recommend Service Doctor to anyone who wants and excellent job outcome and a hassle free experience.

Gi
Review №11

We had a service man come out to take a look at a crack in our tub. His name was Chris and he was extremely informative and helpful. I appreciated this very much so because it will help us make an informed decision on what we need to do next. Thanks, Chris!

J
Review №12

Angie came to my home, not the most talkative or friendliest representative, very dry talk. Took measurements and asked when would I get estimates “sometime by thanksgiving “..still waiting and December. I said hey maybe just busy, I followed up, assured me would get it Monday. Nope, still waiting. It’s unfortunate, I see great reviews.

Je
Review №13

I really LOVE my new kitchen. Melita and Nanette have been a pleasure to work with from start to finish. They have always been available to help me through the process and very willing and able to answer any questions and create solutions for any issues that arose. The team of contractors that came to my house were nothing short of professional, friendly and efficient. Chris did an outstanding job on my cabinets and backsplash. He was extremely professional and always kept me informed of the process and reached out whenever he needed my input. He offered helpful suggestions and advice. Stephen was exceptional in everything he handled. If there were any issues, he figured out relevant solutions to get the job done correctly. He was available for any questions or concerns I had and was willing to do whatever it took to make sure the job was taken care of correctly. I would definitely recommend Service Doctor and would use them again on another project in my home in the future.

Wa
Review №14

My wife and I have wanted to update our bathroom for quite some time yet it simply was not affordable. We had Service Doctor install a water heater two years ago ( Great job! ) so my wife suggested we call them noting that they had a process available that involved resurfacing our old tub. When they came out for a free in home estimate they took pictures and measurements. They offered a variety of styles that were available while keeping us well within our budget. Once we made our selections they told us that it would be a three day process and we scheduled an appointment. On the first day John and Miranda arrived right on time. They explained step by step what would take place each day and immediately began to work. They were both professional and personable and took the time to patiently answer my 6 year old daughters’ numerous questions (LOL).They completed the demolition and plumbing portion and cleaned up the area in preparation for day two. When they arrived on day two they installed the surround, shower head and faucet and what a transformation ! They did an amazing job ! On day three two young men arrived and explained what they would do and stated they would be done by 1:00. We went to the zoo and the mall that day and returned around 2:00 and the guys were just then loading up. We went inside and looked at the finished job and we were absolutely speechless ! This was an excellent alternative at a fraction of the cost. We will definitely tell all of our friends and family about the fantastic job Service Doctor did on our bathroom ! Thanks again !Sincerely-Walt Evans

Br
Review №15

I just had my bathroom remodeled and I absolutely love how it turned out. Service Doctor remodeled my kitchen two years ago so they were my first choice when I decided to remodel my bathroom. All of the workers who came to my home were very professional and polite. They always ask my opinion on how I wanted something done and always cleaned up after each day they worked. I would highly recommend this company to my friends and family. Everyone who has seen my kitchen and bathroom love the work that was done and love how it looks. Thanks to everyone I talked to on the phone and my visit to the showroom. I have a few other projects I want done and I would love service doctor to complete those projects also. Thank you all for the beautiful work that you do. Thanks Brenda Brown

Ro
Review №16

Service Doctors are the best! The guys arrived on time and started working immediately. They cleaned up and kept the dust to a minimum. My bathroom and kitchen remodel turned out beautifully. I highly recommend this company.

Ni
Review №17

We just had a massive bathroom remodel! What a pleasure it was to have Mario and Patrick complete this awesome project! From start to finish they were great! The work the two of them did together was wonderful ! When i do my next project i will definitely use service doctor again just so I can have them back! Their work speaks for itself!! Couldnt be happier!

Jo
Review №18

Had my bathtub/shower refinished in white to match my new remodel of gray & white in my bathroom. Not only did it come out beautiful..more than I could have hoped for..the technician...Filippe...was wonderful & so pleasant!Would definitely recommend them to others!

Ra
Review №19

I highly recommend that you consider using Service Doctor for your next project. We had them remodel our kitchen. They were very professional from start to finish. They worked with us on our design and choice of products. They offered a fair quote and never pressured us to spend more than our budget. John and Saul did the actual work in our kitchen. They were very meticulous about the work they did including the prep work. The kitchen turned out better than we expected and on time for the most part. They had to come back for a few hours the day after but that was because they noticed that the finish on two of our new cabinet doors had minor imperfections and they wanted to redo them. Also, John knew we were getting a new refrigerator and recommended a new water line for the ice maker so he wanted to install it before we received the refrigerator.

Su
Review №20

I am in the process of remodeling my Bathrooms. I did not need want to replace my fiberglass tub so I considered refinishing. I am so glad I did. My tub looks brand new. Felipe did a wonderful job!!! Also, he was so professional, friendly & polite. I would highly recommend Service Doctor!

O
Review №21

Just had my kitchen cabinets resurfaced, took awhile but most good things do. I am thrilled! Before that had ceiling in kitchen painted from very dark to white, all just came together. Hats off to you, Service Doctor and all the wonderful technicians that made it happen! They all work until every detail is perfected, suits a perfectionist like me. Just plain good people. Have several more projects to do and with this positive experience, would never consider working with anyone else. I am so grateful, my kitchen is smiling and so am I! Thank you, so very much, you are truly an A-Team in every respect! Daiva O.

Br
Review №22

We purchased a home that needed extensive work throughout the entire home. Service Doctor did incredible work across the board. The attention to detail and overall professionalism is beyond refreshing and frankly atypical in this line of work given prior experiences. We hired Service Doctor because they can do it ALL. Rather than hiring multiple companies to do the work, we opted to hire a company that could do everything we needed. I do NOT regret it for a second. John and Saul were outstanding! The quality of work is second to none, they are friendly, and they clean as they go and leave a clean home at the end of the day. Our project took a little over a month, so this review is based on a large sample size and A LOT of work completed (new kitchen, new bathrooms, new flooring, new lighting, and the list goes on). The attention to detail starts when you meet with Service Doctor to discuss your project. Angies eagle eye sets the bar high, and the team doing the work delivers on the initial expectation set. Thank you Service Doctor for a great experience and a place we are happy to call home for years to come.

da
Review №23

Chris and Fred did an excellent job replacing my vanity top, highly recommended for their work and effort! Melita and Nanette were also great with the sale, highly recommended as well!

La
Review №24

I had my tub resurfaced by service doctor 12 years ago. the tub didn’t look good. it started chipping around the drain very quickly but the 90 warranty expired. they wouldn’t repair it. it continued to chip until I found a true professional to redo the tub. he did an awesome and meticulous job and gave me a 5 year guarantee. he explained all the steps he was taking. his price was LESS THAN 1/2 of what I paid service doctor 12 YEARS AGO! What a joke...service doctor should be named quack doctor. don’t use them for anything. disgusted!

Pa
Review №25

Service doctor refinished our pink bathtub to white it came out looking like a brand new tub!The technision was very professional and courteous and easy to work with. He did an awesome job. We will definently work with them again!

Ch
Review №26

I called to schedule an estimate and the woman that answered the phone sound like she just rolled out of bed. Shes was very unprofessional, a total and complete turn off. From the pictures it looked like they do good work. Figured I would schedule the estimate anyway and just reach out to the owner to make him/her aware that their receptionist is running off potential clients. After I receive my estimate, Id plan to call, but funny thing: I havent received my estimate and after reading the previous emails, my guess is, I wont be getting it anytime soon. Perhaps those pictures that are online dont belong to them or some of the positive reviews are fake. I havent a clue how this company is surviving with such incompetent people. You cant be this unprofessional and do good work. No way will allow them to touch anything in my home. If you cant get basic task completed, such as answer calls with proper telephone etiquette, or giving an estimate back within a reasonable amount of time....How can I expect you to be able to do construction on my home at a professional level?

ke
Review №27

I have been waiting to write this review for over a month now which felt like forever when your excited and happy about something. From the very beginning I was impressed with Service Doctor when they decided to take on my project. I called Melita which might I add is “absolutely amazing” in a panic and needed to find a contractor that could jump right in and take on my renovation project. I needed immediate help because time was running out on getting my renovation loan approved since the other one selected didn’t meet my lenders list of qualifications. Melita and Nat came right out looked at my project and immediately got to work and saved my loan! I provided details of what I wanted to do in the space and Melita helped see my vision through. The Team that came out to do the work John, Mariusz, Patryk and others were always professional. There were times I would stop by just to see how things were going and each time I could see the work they put into making this happen for me. All of the details they left for each other to make sure they were on the same page for the project was definitely a level of communication that I’m happy to brag about! Even with the Covid-19 pandemic going on they never stopped showing up to work. They were always clean and tidy. They even sprayed down the doors with disinfectant after leaving. All that they were doing for me feel even more confident that I hired the right team of experts for the job! As I watched my house morph in front of my eyes I begin to look at other areas of my home that I’ll definitely be calling on them for. To all of you Named and unnamed thank you so much for the part you played in making my home beautiful, The floors, full main level paint job, total kitchen remodel and total bathroom remodel is absolutely stunning. I’m so happy and find comfort and peace in my home because of all of your work! See ya soon for the next project!

Ju
Review №28

We can’t recommend Service Doctor enough! They remodeled our bathroom 2 months ago. They were punctual, professional, considerate, hardworking and trustworthy. We have a baby and John let me know each day whether it would be loud so we could leave if we needed to. Also, they completed the whole job in a week, from demo to completion. John and Saul did a beautiful job. We had an unforeseen issue and when it was brought to their attention John came ASAP to inspect and fix it. HIGHLY RECOMMEND! Thank you again!!

De
Review №29

A great experience with the cook & sip. Friendly atmosphere & met some fun people. Byob (wine or beer)

Fr
Review №30

When I sold my house the buyers wanted to finish the basement before they took possession. I referred them to Service Doctor and their design team came out right away to complete an estimate. Soon after that they started the 2,000 square foot walk-out basement construction project, did a great job, high quality finishes, good craftsmanship, and very efficient. We closed on time and my move went very smoothly thanks to their team! I am now recommending them for new construction projects as well. They have a retail show room, pre-construction design team, and construction field crews. Talk about a one-stop shop! You should call them today.

Ri
Review №31

Melita was a great salesperson and easy to work with in identifying our needs and quoting the job. John and Saul did a great job installing a tub surround in our bathroom. They completed the work as scheduled, left everything clean and spotless, and were both friendly and polite. Good communication all around. We could not be happier with our experience with the Service Doctor team!

Ma
Review №32

I had spoken with a young lady Celina yesterday. I wanted to know a little more about the U-Cook program and she was very helpful answering all my questions. My church group and I are talking about getting a class together in April and I cant wait to experience this! I recommend the program to anyone wanting to have a girls day, I cant wait for mine.

L
Review №33

Tamika was very helpful very friendly and knowledgeable, Thank you ☺

Ba
Review №34

I had a total kitchen remodel and foyer, new floor, cabinets, stove relocated to another location in kitchen, painting of kitchen and foyer, trim work in kitchen and foyer, the work was done by John and Saul who were on time everyday and the work was professionally done. I was impressed by their work habits and their personal attitude toward the job. If their were any problems it was taken care of immediately. I would recommend them to all my friends and family. I love my new kitchen and foyer.

Br
Review №35

The quality of craftsmanship is just not there! I dont feel I can do the quality of work that you want Randy Ralls. When the owner of Service Doctor told me this, I knew that it was time for them to go. I noticed while they were tiling my bathroom shower, that it was not going to be waterproof. The products that they chose to install were not even being installed to the manufacturers instructions. The tiles were not flat to each other, the cement backer board had a 5/8 gap in the corner, drywall screws were used instead of backer screws, the pan liner was not sloped to the drain at all and it was ripped and patched. From early on in the bathroom/living room remodel and all new plumbing ($25,000-$30,000 worth of work) I felt there was a lack of communication between their team. Day one the workers had to ask me details they should of known. Multiple attempts at ordering materials that I ended up getting on my own. In the end I finished the work myself. While going to hang a door they ordered(which is the correct size) I found the door frame that they framed and drywalled around was 3 too big. I was also told by their worker that he didnt know we were having heated floors installed, which he would of done earlier in the job if he knew. The heated floor was in the plan from day one. They left a mess of materials and supplies in my kitchen that was not being remodeled. It was not the most professional job site. To Service Doctors defense there were electrical issues that I had to straighten out, but this didnt have any affect on the issues mentioned above or any of the other issues I didnt mention. I could go on with other issues, but this review is already long enough. When a contractor tells me this is how Ive done it for 20 years and I dont feel I can do the quality of work that you want. This tells me its time for them to go and it doesnt mean it has been right for 20 years.

33
Review №36

In March we contacted Service Doctor to redo our bathroom after reading some good reviews about them. We were not disappointed! From the beginning of the project until the end everyone was very courteous and professional. They redid our plumbing for the tub and shower, installed a new floor, new vanity and toilet, painted the tub and surround and repainted the bathroom, all for less than half the cost of replacing the tub and surround. Thanks to John, Chris, and Victoria for a job well done.!Bill Handley

Lu
Review №37

Service Doctor always does a great job and they guarantee their work. I’ve had them do a number of projects at my home, large and small. They always work around your schedule which is great. Recently I had a leak in my toilet tank and Saul came out twice to ensure it was fixed and did a great job!

Ci
Review №38

My boyfriend worked here at this company..they do very good work!!!

Jo
Review №39

Dwayne came on Tues. to resurface our Harvest Gold tub to a Pearly White, he did a FANTASTIC job and we are quite happy. Working with the folks at Service Doctor to schedule a day and time was very easy. Cost was fair and all is good:) Just wish there was a way to get rid of the smell quicker but guess thats part of the deal:( Have had other work done by Service Doctor and all those projects are still in good shape, would for sure recommend them!!!!!

Au
Review №40

We had our tub resurfaced with them. From first call to finish was professional and fast. Very reasonable price, done quickly, and Chris the young man who did the work was very professional and did a great job. Would definitely recommend to friends and family.

Jo
Review №41

Ive utilized Service Doctor the last two years for several repairs/improvements on my brothers mobile home. All the projects were quoted accurately, completed in a timely manner and done with excellent workmanship. The latest project they did (a porch awning) got high marks, Excellent Work, from the Gary City building inspector. The entire staff at Service Doctor are always friendly and very customer focused....just an excellent overall experience.4-2016 - Service Doctor has done an excellent and timely job of installing new replacement windows along with some structural and cosmetic work on my brothers mobile home. Excellent job everyone and special thanks Victoria for all the assistance in making this happen. My brother is extremely pleased with the results!

Ja
Review №42

I own many rental properties and use Service Doctor regularly for my repairs and installation of various products. Jenna is very accommodating and connects with the Superintendents if she is not sure on something. Service Doctor always comes through. I dont think theres any home remodeling or repair they cant handle. Thank you for making my life easier.

Em
Review №43

I am currently remodeling my bathroom and needed a price on resurfacing my tub. I found out about Service Doctor through the magazine at Baileys Car Wash. Their price was reasonable and the ad looks great. Selena Rodriguez helped me out by giving me a price and a brief description. Their availability is very flexible as well. I will be getting my tub done by Service Doctor very soon.

Mi
Review №44

Randy,My experience and what you did to help get my building back open and my tenant back in the space was unbelievable! Your whole crew and staff were first class and did a phenomenal job. I would highly recommend you and look forward to a long future together. Thanks again.Mike Burke-Jupiter Florida

Wi
Review №45

Great showroom. Lots of high end options and creative storage solutuons to pick from. Amanda really took the time to help us narrow down what fits our space, needs, budget, and taste. Decisions, decisions....

Bo
Review №46

Had an estimate on 8/30/18, as of today, 9/27/18 still have no estimate, Angie wasted 2 hours of our time and a month later nothing. Emailed Sarah 2 weeks ago asking where our estimate was, never got a response. Why even offer consultations, especially when you are too busy that is all we have heard....

Cy
Review №47

Service Doctor did a great job! Not only did they give an accurate estimate and time frame but they communicated with me every step of the way. Im so happy with the remodel and highly recommend Service Doctor!

Sh
Review №48

I had my carpet cleaned in December. My carpet came out beautiful. I am very happy with their service and I will definitely use them again in the future. I will recommend their service to others. Thanks a lot!

Sa
Review №49

Tyler came out to repair a crack in our tub and did a fabulous job. He was polite and his work was as if the tub was brand new. You wouldnt even know he had been there accept that he corrected my lame attempt at trying to repair the crack myself. He was worth every penny.

Ke
Review №50

Based on the reviews here, I called for an estimate. They came out quickly (although 15 minutes late). It’s been over two weeks without an estimate, so I emailed to find out what happened. I was told they’ve been really busy and forgot. We need our job done asap and have now wasted two weeks thanks to Service Doctor. Three days after I emailed, I did receive an estimate - double what other area companies were asking. Obviously, they just didn’t want the job, so why waste my time?

Sh
Review №51

I had a crack in my bathtub. My husband and I went to Mines in Munster and they recommend Servicw Doctor. They gave me an estimate of 300 dollars. I had them do the work. Less than a week later there was what looked like a small crack. I had them come back and they fixed it. They said it was only a crack in the finish. Less than 2 weeks later there was an even bigger crack. When I called them back they said it would be 3 weeks until the owner could come and look at it. In the meantime i am unable to use my shower. I am very disappointed. John came 2 days later and fixed the tub. He was very professional and I have not had a problem since. I wiuld recommend them to others. Thanks

Al
Review №52

I had the great pleasure of working with Jessica. She was so helpful with my project and was very professional. I would recommend her to anyone looking to start a project! 5 Stars to you!

La
Review №53

The guys that came in were very neat and professional. I was disappointed that it was not explained to me over the phone that there would be a difference in color. Also the price was quoted on the phone before they even seen the job, which seemed strange. Other then that it was a reasonable price for the work they did and it seems they did a good job.

An
Review №54

This is an excellent company that I would highly recommend; from start to finish the whole team was very professional and they all had a great attitude.I loved everything about this company. I would definitely utilize their services again...Randy you guys are AWESOME!!!

Do
Review №55

Over 4 years ago Service Doctor re-surfaced our 60-year old cast iron tub with a 5-year Warranty. When it developed a very small area of rust around the drain plug, I contacted Service Doctor and they promptly responded by scheduling a skilled technician to repair it at no charge -- a company that lives up to its promises.

Ka
Review №56

Awesome job!! Awesome Team!! Thanks Chris and Espy!! Very professional, Very polite and Awesome job! I will HIGHLY recommend you!!

Ro
Review №57

Ann Pyke and I just had her bathroom part-renovated with a new bathtub and tile surround, and thanks to superb craftsmen Mariusz and Patrick, with coordinator and expediter Milleta in-house, the end result is BEAUTIFUL.Mariusz and Patrick were a reno dream come true:Always kept us informed by cell, communicated each step of the process on site, always prompt, always cleaned up after themselves, and minimized disruption to our lives. Patrick and Mariusz were thoughtful and careful, but best of all, they were dedicated to producing old-world-level of artisan CRAFTSMANSHIP.We STRONGLY recommend Service Doctor for your project(s) — and we strongly commend Mariusz, Patrick, and Milleta for their client-first attitudes.

Br
Review №58

They installed new hardwood flooring and refinished existing hardwood flooring to match. Also replaced base trim and shoe. Ive been regretting using them ever since. Typical salesman on the front end promise you world, but the work never delievered. Poor craftsmanship.

Mi
Review №59

When changing faucets in my master bath we were stuned to find a hole under the old spout on top of our whirlpool tub that the new faucet spout did not cover. I went to my local plumbing supply to see if I could purchase a matching bezel for under the spout that would council the hole. To my dismay, there was nothing available. They recommended Service Doctor. I went home and called them immediately. They came out the next day. The technician spent a little over an hour expertly filling the hole, sanding it and blending in the finish with an air brush. The results were amazing. You cannot see any trace or indication that there was ever a hole or a repair. The repair cost was significantly lower than replacing the tub and worth every penny.

Ka
Review №60

We are very happy with the service we received from Service Doctor!! Kyran did a great job on our bathtub! He was extremely neat and clean, and the finished product came out great! We will definitely be using Service Doctor again!!

Ph
Review №61

We called service doctor to get a few things remodeled, Amanda a service rep was knowledgeable, and very hopeful, and guided us through the project from start to finish. excellent job. thank you!!

Ro
Review №62

We had a truly remarkable experience with Service Doctor from start to finish - and even later. We needed the suround in our bathroom tub/shower re-tiled. First, the young lady that came out to bid on the project was very professional, and kind to my wife. Second, their bid was more than competitive with others received. Meeting with their rep at their location and choosing the materials also went very well. The workers came as scheduled, their craftsmanship was excellent, and they even cleaned up after themselves better than others we have worked with. After the job was completed, Service Doctor called to check on our satisfaction and I had a question. To their credit, they sent a guy out to make a 10 minute adjustment and the work turned out perfectly. We are more than highly satisfied with Service Doctor and we are already planning on how we can use them again. Thank you guys. Your professionalism shows and is very much appreciated. Best regards, Bakalar Family

As
Review №63

I am super impressed with Service Doctor! From their home remodeling repairs to their customer service, they are such an amazing team! A lady by the name of Jena was very patient as I asked all of my questions in the beginning all the way until making my final payment. I will be referring to friends and family in the area!!!!

Ki
Review №64

Great to talk to on the phone but be concerned if they will show up! 2 techs for the whole company both having issues so they call a half hour before arrival to tell me no one will be coming out, when this has been scheduled for over a week and I had to schedule time off work! I do not have other days to schedule! What a disappointment! I certainly do not recommend this company regardless of their excellent work reviews.. I guess the key is to get them to the job first.

R.
Review №65

I had my bathtub resurfaced. The finished results were better than expected. A phenomenal job. I would recommend this service to anyone.

Se
Review №66

Workmanship was amazing pleasant people overall very happy with the entire experience thank you Angel for your help

Th
Review №67

I use Service Doctor for all my home remodeling needs. Jena was so accommodating in getting it scheduled. She checked with John on some concerns I had before they began to repair the damage to my cast iron tub. They made it seem so simple and repaired it like new again. I was so worried about what would happen to my original tub. Had I known they did this type of work I would of had it done years ago!

gr
Review №68

Just had my bathtub refinishedI cant believe how good it came out, makes the whole bathroom look brighter

el
Review №69

Christopher and lorenzo did an excellent job refinishing the bath tub at our home. We will recommend them for future projects.

Ch
Review №70

Mariusz did a fantastic job, was very professional and completed the job quickly. He picked up after the job and overall did a great job. I would give him 6 starts if possible.

Ph
Review №71

John, Angelo, and Kyran did a great job on our bathroom shower resurfacing.It looks SO good!!!

De
Review №72

Tyler did a great job resurfacing our tub and Mel K was great coming to our home to evaluate the matching the color of the tub. Both very personable and professional.

Da
Review №73

I had a wonderful experience here and the lady Angel helped me with so many questions thank you so much we will definitely be back

Co
Review №74

Hi. I am a contractor in the City of Chicago and I had order materials (vanity, medicine cabinet and tile) through Jessica and the transaction was easy and painless. Everything came in around the time she said and they even had the tile delivered to the job site. I would recommend them to anyone! Thanks again, Jessica!

Ka
Review №75

Great place! Amanda was very helpful and got us exactly what we needed.

Ra
Review №76

Worked with Jessica Ehresman. She was professional and great at what she does! Made the process so easy!!! I highly recommend working with her!!

Wi
Review №77

I was look too remodel my bathroom and amanda was a big help in helping me design and what i was going to need.

do
Review №78

We had the best time here. Its a great place to get together with friends.

Jo
Review №79

5 stars! Amanda is very knowledgeable, professional, and helpful! I would give more than 5 stars if there was an option!

It
Review №80

I will definitely be referring friends and family to service doctor, angel was absolutely amazing and easy to work with.

Mi
Review №81

Great place very professional staff a must see!! If you havent tried u cook yet put it on your list of a good time out for you and a group of friends!

ja
Review №82

They were a great help on getting my bathroom done and Angel was easy to work with thank you

TE
Review №83

I had my bathtub re-coated a few years ago. I recently had someone do some additional bathroom repairs and they damaged the finish on the tub. I thought my only alternative was to live with this damage. I met Randy through a former co-worker. My friend mentioned that Randy was the owner of Service Doctor. I related my story of the damage to him and he advised that the tub could be buffed out. I didnt know how to do this process. Randy said he would send a serviceman out to take care of it. Within 2 days his employee called and setup a time to come out. The repair took about 45 minutes and now looks like new again. I cant thank Service Doctor enough. I thought I would have to spend hundreds of dollars to accomplish the same results. I will call Service Doctor for my next home improvement. Thank you Randy.

Gu
Review №84

Workers are courteous and dedicated to doing an excellent job. They would be my first call in the future

Th
Review №85

Service Doctor has been OUTSTANDING. They are doing work on my home. Their prices are reasonable and Randy Ralls, the owner, is a man of integrity who will stand behind his work. Ive had work done at my home with shady contractors in the past that also gouged me for price with shoddy work. I could recommend Service Doctor or Mr. Ralls any higher. If you have ANY work that needs to be done on your home call them!!!

St
Review №86

They do embroidery here. Love the job they did on my uniform.

Ma
Review №87

We have worked with Randy and his team for close to a year on our commercial properties. We have been extremely pleased with all the work performed,cost of jobs and the professional service we have received. Looking forward to many years of partnering with them!

st
Review №88

Amanda was extremely helpful in selection of new materials for our project! Fast professional, reliable service, quality ! Thank you!!!!

Al
Review №89

Great professional help. Great show roomThey do great work and highly recommend

Cy
Review №90

Very helpful and professional. Mel and Tyler are awesome

Ma
Review №91

Service Doctors team of Saul and John just completed a tub surround for us. They were professional, curtious and very skilled. I would highly recommend them. The scope of work included remove existing tile and backing, old insulation, add new greenboard, new insulation, new fixtures, change out old pipes w/ new and install a Kohler solid surface surround, two shelves and three hooks. They provided the materials we specified and returned quotes and reviosions promptly.The only thing that would have improved this experience is a call day before to confirm appointment.

Jo
Review №92

Stephanie Has great costumer skills and answers customers questions perfectly. Very satisfied.

KI
Review №93

I am writing a letter of recommendation for Service Doctor and Tami Blatz. I had most of my entire home remodeled this year. The entire project was a huge success. All workers and staff performed in an excellent manner. All timelines were met in a timely fashion. Tami would email me or call before any changes were made.Tami was courtesy and explained in through the repair cost. She was also there to help me pick out the kitchen. It was too simple. It didnt take long at all to pick things out. Tami seem to know what I wanted before I did. The most important thing to me was the fact that all the important people involved were under the same roof, i.e. architect, engineers, designers and contractors. The lead carpenter, Joe and Mike, was especially easy to work with. The clean-up was done every day and if needed work was even done on the weekends. I have recommended Service Doctor to all my friends who might need some work and look forward to a long friendship with the entire staff. Most people are so happy when the project is finished. I actually miss seeing Joe and Mike and my meetings with Tami. Thank you all for a more beautiful home. It looks even better than I imagined it would. Love that I didnt have to run water through the pipes to keep them from freezing this winter too.

za
Review №94

Called to get pricing and different packages and stephanie was able to answer all of my questions and was very patient in helping me.

Pa
Review №95

The team has been great and Stephanie has been very patient and great in answering all my questions!!

Rh
Review №96

John and Saul are very professional and are doing a great job on our bathroom!

Ga
Review №97

Service Doctor refinished our master bath tub today, and the results are excellent! Just like new, thanks to our technician, Diogo! Diogo was very prompt, friendly, courteous, and professional. He is certainly knowledgeable about the process, and the results show that he has a true pride of workmanship. Service Doctor should be very, very proud to have Diogo as an employee, and Im proud to have their yard sign in front of my home. Highly recommend!!

Gl
Review №98

Service doctors has always been my go to for any house repair or design I need. They have a new employee, Saul that will go above and beyond for whatever you need. Thank you service doctors.

Do
Review №99

Very satisfied with my entire experience Angel was great help

Au
Review №100

Stephanie Rangel was very helpful & knowledgeable great customer service.

Information
67 Photos
100 Comments
4.6 Rating
  • Address:5150 E Lincoln Hwy, Merrillville, IN 46410, United States
  • Site:http://servicedoctor.net/
  • Phone:+1 219-942-0883
Categories
  • Home improvement store
  • Bathroom remodeler
  • Kitchen remodeler
  • Painting
  • Repair service
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:Closed
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Checks:Yes
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