I’ve been a customer at Formula H for nearly 6 years now and have never had a bad experience. All three of my Accords have been worked on here and I’ve always been satisfied with the service received. I’m always greeted by my first name when I walk in which shows the dedication to their customers. I get free oil changes through the dealership I purchased my car from but still bring it to Formula H for all maintenance and repairs. This place is definitely a gem for Honda and Acura owners.

Formula H rebuilt my engine and transmission on my honda beat. They did a wonderful job. The car came home exactly as I expected it!

I decided to give Formula H a try today as a first time customer. I submitted a written inquiry on the website yesterday, got a written estimate for the work, and made an appointment for this morning.I arrived a few minutes before my appointment time, walked in, saw a woman sitting in a room behind the front desk who clearly saw me but did not acknowledge me at all. I had to verbally greet her before she got up and came to the front desk. She then gave me a printout with the work details and asked me to sign and date. After I did, I noticed that the price was higher than the manager had quoted me by email yesterday (one of the reasons to get written quotes from businesses youve never patronized before).The woman insisted on waiting for the manager with whom Id corresponded to confirm that the price could be adjusted, even after I showed her the email from the manager with the written quote. At that point, I strongly considered just leaving, but decided to stay since I had already traveled there.Needless to say, Im one and done with Formula H. First impressions matter, and they failed miserably. Even if the mixup regarding price was an honest mistake, it is unacceptable -- especially for a first time customer.

Excellent repair shop for Honda & Acura. Fair prices.

I dont trust this place!!! Before my car was even diagnosed I was told that I was going to have some serious decisions to make regarding the repair that was not even diagnosed. After days of my car not even being looked at I had to call to follow up on the status of my vehicle, I was told your car is next for my tech to look at. A couple of hours later. It needs this, it needs that, this has serious wear and tear on it, you need a new motor. Instead of giving me a proper quote with the break down of the cost of the parts and labor. I was told youre looking at $4,000 and if youre not willing to pay that amount its not worth my time. I work in the repair industry and this is absolutely no way to conduct business.

Great service mechanics. Always a fair and reasonable cost for repair and maintenance of equipment.

GREAT CUST SERVICE

TOP SHELF SERVICE

Formula H is everything we want and expect for servicing our Honda and Acura vehicles. We have been patrons for over 20 years and they are friendly, helpful and knowledgeable. I would give them 10 stars, if I could!

Willing to help and work with their customers

I decided to give Formula H, a shot after it was recommended by an Employee from a Honda dealership. I had experienced nothing but issues using the dealerships shop so decided to try Formula H. I wish I found them sooner!!! You walk in and it is not as modern as the dealerships are BUT I would take excellent customer service over modern amenities any day! They were knowledgeable & I was given a detailed list of what my car was up for next which included ALL parts, labor, Price & even length of time it would take to complete the work. Something the dealership never did. I will be returning & would highly recommend them to anyone needing work on their Honda or Acura!

Ive been doing my own work for years, but for some reason i had an issue with my 2011 crv that i just couldnt nail down...i was very leary about going to any shop....fear of getting scammed.......well Formula H just gave me my faith back.....thank you Vicky for your shops HONESTY.!!!!!what a great experience..

I usually like to leave positive reviews for the businesses and this is first time I am leaving negative review for these arrogant peopleJust purchased old Honda S600 and contact these people for estimateon restoration but not interested because they dont like the people whowant a talk about the detail... they just want the client who dont ask anydetail but let them rip off way they wantThey think they are something just because they worked on the JayLenos S600

If you have a Honda or Acurathat is in need or repair or regular maintenance then I highly recommend Formula H. Friendly and knowledgable staff. Better pricing than dealer. 99% of the time your car will be ready at the time they tell you.

The staff is so nice and professional. They told exactly what was wrong with my car for a fair price. Highly recommend it!!

Sincere, honest & very nice people. Have been maintainting my car for the last eleven years.Obviously Im happily satisfied with their care!

Have had both positive and negative experiences here. Thus the 3 stars. Last experience was a failed inspection for wipers in which I was told by the elderly guy behind the counter let me give you an education on wipers terrible attitude did not talk to me like he cared much about customer service (even though I knew I needed wipers). decided to eat the $21 inspection fee rather than go back and deal with the bad attitude.

The staff is very friendly, honest, and knowledgeable. If they say something is wrong with my car I know they are telling me the truth and not trying to rip me off. My mom has been going to Formula H since 1988 andIve been going to them since 1994! My entire immediate family only drive Hondas because Formula H only services Hondas and Acuras and we refuse to go to a different mechanic. Nobody else touches my car but them. I highly recommend them.

Even though i made the mistake in thinking they did body work too.. the gentleman who helped me was able ro answer many of my questions. I went there bc they come HIGHLY RECOMMEND!!

The staff is awesome here.They go above and beyond to get me on the road.No hidden charges. The guys tell you what is needed with recommendations . Keeping my family rolling safely for years..Im a customer for life!

Fairly priced and knowledgeable staff. Overall a good experience.

I used to be a regular customer and also referred multiple people to Formula H. Unfortunately the last time I was in, I was treated very poorly. I was in need of a NYS inspection, and I explained in detail my car had the check engine light on and not to run the cars inspection before the issue was solved completely. The day after they called me saying my car failed inspection, clearly they didnt understand the issue I had explained them on the previous day, and charged me for a failed inspection. Being a regular customer I was expecting at least a refund, but I didnt even received an apology for the poor service.

Ive been using Formula H for my Hondas since they opened almost 30 years ago. They are the best!

They do great work, alittle cheaper then the regular Honda places

These people care. Ive been told of things wrong with my car or about to go wrong and theyve consulted with me on what I should focus on and what I should leave for now. So nice.

The most honest people and know Hondas..love them

Quick service ❤️

Friendly, trustworthy, reliable

Spot on service!Heaven for Honda owners

Honest, competent, friendly service