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Cricket Wireless Authorized Retailer
4511 N Midkiff Rd, Midland, TX 79705, United States
Appearance
Cricket Wireless Authorized Retailer
Comments
Ch
Review №1

Very clean environment and staff overall is well trained in what they do and they where very helpful from beginning too end with mine and my husbands phones. I will definitely be a returning to this location. Thank you Amanda & Julianna for the service provided to us.

os
Review №2

Very GOOD! Service, very helpful with everything I needed. Julianna always goes above and beyond and always has a great sense of humor and just always makes us feel at home!

Fl
Review №3

This location has always been mine and my wifes favorite location to come to not only for our services but along with our kids services and phone needs. The staff always goes above and beyond for their customers. Amanda was very detailed on everything from the devices all the way down to getting us all on $11 insurance! The staff always welcomes and conversate with us from the minute we arrive to the minute we leave. 10/10 I would recommend this location!

Sh
Review №4

Julianna and staff is always very helpful. Area is always clean.

al
Review №5

Amanda from the midland park mall was very helpful and sweet

Ev
Review №6

Best customer service I ever experienced, I went from Verizon to cricket after talking with her in just minutes. I would highly recommend talking to her.

Jo
Review №7

Julianna was very polite and patient with me while helping me with my phone claim process.

Do
Review №8

The two ladies at the kiosk seemed quite annoyed that I bothered them from Facebooking on their phones to ask them a question. I dont like the glass screen protector for my phone, and was looking for the poly one. Sadly, they dont stock it so I have to resort to Amazon.

IF
Review №9

Julianna was so helpful during my visit to her store, unlike other cricket stores I have visited within the metroplex .l am highly satisfied with her high sense of humor and costumer public relations . I will definitely recommend her store to my friends and family members .

Is
Review №10

Jasmyne had the most amazing customer service and julianna was super helpful also!

Ga
Review №11

Manager very professional, polite and talkative made time go by quick for two upgrades !

Je
Review №12

Amazing customer I was giving when I asked about the service and phones. All of the employees were very friendly and helpful. They answered all my questions I asked and just went above and beyond.

jo
Review №13

Best cricket location in midlandThe 2 girls there know what they are doing and what they are talking about compared to all other locations. Juliana has the best customer service anybody can have she helped me transfer all my data from one phone 2 another and offered my elderly mother a stool to sit on while we waited.

Be
Review №14

Jasmine and Julianna were the sweetest and take their time explaining everything to the best of their knowledge. I will be returning back to this specific location for my future needs.

El
Review №15

Jasmyne had great customer service!

Ja
Review №16

Great customer service, answered all my questions and very helpful. Best location in midland!

Jo
Review №17

Spoke with jasmyne baeza and received a bunch of helpful info, would definitely recommend to my friends and family

Da
Review №18

BEST location in midland ! I’ve been to 2 other locations and was treated with terrible customer service from employees. I decided to go ahead and switch my service from cricket to Verizon so stopped at this location inside the midland mall to retrieve my account number but instead the store manager julianna was very convincing and got me to upgrade my device to the new stylo 6 instead her customer service was VERY EXCELLENT! THe employee jasmine who she had also assisting me also had great customer service and was very nice and covinced me into getting auto pay and insurance. After the transaction was complete the manager proceeded to help transfer not only my contacts but also my music and photos from my old device to my new stylo 😁 This location will from now on will be my go to location!Great environment and great manager and employees with excellent customer service 👍

LI
Review №19

The manager and employee at this location both go above and beyond to ensure every customer gets the help they need and even chit chatted with my family and i as we waited for our phones to be set up! By far the best location and we will definitely be returning to this location for our phone needs!

an
Review №20

Employee Julianna was extremely helpful. Addressed all my concerns while I was setting up phone service for my father

Au
Review №21

Good customer service and clean area

Vi
Review №22

Amazing customer service!

li
Review №23

Employees and managers were rude & store was dirty

Ha
Review №24

I’m happy with Cricket

Jo
Review №25

Good store in general.

Al
Review №26

The manager there is very kind she listened to me a lot with my phone

Information
6 Photos
26 Comments
4.5 Rating
  • Address:4511 N Midkiff Rd, Midland, TX 79705, United States
  • Site:https://cricketwireless.com/stores/ll/US/TX/Midland/4511-N-Midkiff-Rd
  • Phone:+1 432-689-0435
Categories
  • Cell phone store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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