Piercey has been my go to service department for years. I used to go to one closer to my home, but they hiked the prices on me, so I called Piercey. Not only did they do the job for the price I was expecting from the other Toyota service department, but they had a $20 off coupon. They are always willing to explain the what and why of the job. I think they are true professionals, and I appreciate it. I have moved even further away, and there is a closer dealership to me, but I will continue to go to Piercey as long as they remain honorable. I have bought my last two cars from Piercey as well.

Worst online dealer experience ever. I have purchased many cars online and completed many long distance transactions. This dealership had the worst communication I have ever experienced. I definitely don’t recommend. Carvana will replace dealers like this.

I just my car fixed at Piercey Toyota. They took video and sent to me for understanding situation. The fee is very reasonable. The person who was in repair center standing outside is really nice and generous. I have zero complains.

Trying to buy a new car in a post COVID time.They hiding the prices on their web site.When I e-mail them and asked for a price, Thomas Ochoa added ~6K to the MSRP (31K for Toyota Corolla).Avoid this salesmen and this place.

I had a very good experience at Piercey. I worked with Tony Fang, who was not pushy, was patient with all my questions and trying out MANY used cars, and was knowledgeable about all the vehicles. Finance, insurance and all staff were pleasant and helpful. A painless purchase.

Great buying experience. Tony Fang was a joy to work with and handled the sale very pleasantly and efficiently.

Just bought my new car. Friendly people and were able to get me a good rate with little credit. Cant recommend enough.

Thanks to mr isaiah crayon helping me, test drive and expained detailed of sienna xle feature comes within.hope all best and success for piercey toyota. thumbup.

I am happy with their service, I often go to the Santa Cruz dealership. They both provide good service but Piercey has a five mile limit on how far the shuttle will go to pick up or drop you off. Santa Cruz Toyota doesnt.

Went in for a truck bed mat that I had seen online at a different Toyota Dealership. They had the product and couldnt match the price, but gave me a small discount to help.The service was great. I was in and out in a short amount of time. Ive had oil changes, service, and now the parts department. Id highly recommend this place for your Toyota needs.

We bought our car yesterday from Piercey Toyota. Thanks to these 2 amazing guys who were so helpful. Mike from Sales and Andy from Finance. They made our car buying experience a special one. Will definitely recommend them for their good customer service.

Super amazing people and store. They had these amazing Digital license plates!

Make sure to ask for salesman Thomas Ochoa. I bought a 2011 4runner from this dealership without seeing it in person and trusted them. Completely satisfied with the buying process from Chicago. Tough battle with the demand and availability on 4runners around the country but glad I found it from this dealership. Their pre inspection made sure everything was road ready. Their service dept installed a new battery which was great on them. Dianna from finance helped out as well with the loan paperwork making sure everything was in order. I’m happy Tom put in the same energy dealing with a customer over the phone as if we came to them in person. Tom had a battle with many customers with this car and glad I ended up being the buyer. He could’ve sold it to someone on the spot but kept his word and sold it to me 2,150 miles away. Thank you Piercey Toyota!!

Piercey Toyota is the best in the South Bay, I went for service for my Toyota Prius, very good staff and very clean environment and good people. They are very organized and very fast. I used to go to Toyota Stevens Creek, I realize now the guys over at Toyota Stevens Creek need training and to work their customer service skills ASAP!

Went to Piercy Toyota to have our Prius serviced. Our service advisor, Miguel Lopez, was absolutely fantastic. Answered all our questions and they were super quick in getting the car back to us. Highly recommend everyone go here!

I tried to get an oil change and inspection today. For oil change, they charged me $60 instead $45 as advertised. Then why do you put it on everywhere?Also, when my car is delivered. There is no inspection job done. The initial receipt has inspection request but final receipt has no inspection work.For all that with an appointment, I waited 4 hours to see if its ready but I didnt get any call so I had to come up and asked for myself.Id suggest to oil change outside for a quicker and better results. I cant trust them with bigger service if the small ones are not done right.

I just got my front rotors and break pads replaced after having a bad experience at a different auto service. The staff is friendly and listens to their customers. Obviously with Toyota, prices go up a lot but I must say that the work is quality, I would prefer to get quality work over cheap service and that’s why I won’t mind spending a little more money especially when it concerns my vehicle. I would come here again for any issues with the car rather than going to a different auto place. Also, if you have to drop off your car for service, they offer free drop off and pick up service for you if you live within 5 miles of radius which is great. Diana was very helpful and she also got me a deal to clean up the rear shoes of the car and emergency break adjustment. My car is now good for at least next 60k miles with original Toyota break pads and rotors, cheers!

Highly recommend this dealership for price and selection. We shopped around other Toyota dealerships in the South Bay but Piercey beat all prices by a mile. Alejandro was very helpful and Ed, the manager, took excellent care of us. The only downside is that its very popular for the reasons I mentioned above so wait times to complete a purchase might be long.

Car shopping made simple, and car shopping is rarely simple. Thomas, the sales person, was great too. Love my car!

We found our car with very professional people AK is the best sales representative. The entire process was made easy by courteous and professional staff and management. Would definitely recommend!

Luis made my experience buying a new car delightful and I would recommend asking for him anytime you are ready to purchase a car at Piercey Toyota. He made my whole experience (from test driving the car to handing off the keys) very pleasant and smooth. I appreciated his level of professionalism and patience. When I finally decided to crunch numbers, I was going back and forth between two options and he never lost interest in helping me out. I am very thankful for having encountering Luis at Piercey.I could not be more pleased with our service from Luis and everyone at Piercey Toyota! BIG thank you, to Luis and his team (Yun and Levi) for being accommodating and getting me through the process pretty quickly, given that it was a very busy Sunday! Cant wait to start driving this baby!++ The facility was really clean and the employees are constantly sanitizing common areas. Everyone wore their masks & respected social distancing++

Marvin is the best, professional and knowledgable. He takes care of my 2008 Land Cruiser like his own.

Overcharge me with the useless service and fix nothing. And their stuff said there is a million reason you can could have this issue blah blah blah. Better to go to a local body shop. The 5 year warranty is a joke!

My first service experience at this dealership for my Toyota Hybrid RAV4. Very new and nice facility, great service and help. Very likely return for business again.

I bought my car here a few years ago as a first-time car buyer straight out of college and they took advantage of me. They played games saying I wasn’t qualified for the student discount even though they already said I was. They kept going back into their office to “see what they can do,” but looking back I know they were just trying to put pressure on me.They rushed me through signing the paperwork and convinced me to not get a security system added and that my vehicle should be secure enough. Then, within a year after living in the Bay, my car got broken into (windows smashed) TWICE. I don’t blame them for that, but they never should have convinced me to not get a security system.Once I got my car, I never came back. Sunnyvale location treated me better.

Michael Cook from Internet sales and the whole staff (I cant remember the woman we signed the paperwork with, but she was super nice) was great, very helpful, and patient. We looked at 3 cars and came back and they were awesome the whole way through. We left with a car and are very happy customers, well definitely be back.

I bought my Toyota 4 runner here and have regular service done here for couple years. they always have a good communication with me to show what happen on my car. and not pushing for spending money on anything. I also like the waiting area so I usually bring my laptop and work while waiting for my car service to finish.

Got off a phone with their salesperson, very rude and refuse to confirm cars or their prices. I have never talked to such a rude salesperson.All the Toyota dealers are similarly rude, it seems like they do not want to sell their cars now. I hope Toyota corporate knows this and get rid of dealers for good. Toyota should know It’s cheaper to sell cars online.And today, I am purchasing a Honda. Okay

Very courteous and nice people, customer service is second to none. This is my second purchase in 4 years and I will definitely come back again.

Good service but a bit pricey

Easy, no pressure transaction. Very nice from salesman, manager to finance.Highly recommend !!!!

This place is great! It is clean and provides drinks. Jason Lemar, a sales and leasing consultant was kind and helped us the best he can!

My Service Tech Walter recently retired and I was thinking oh no who will take care of my car now. I remember Raymond had helped me once before back in 02/2019, when Walter was not there. He was very kind, honest and helpful. I am thankful that he is still there to take care of my cars needs. I appreciate Raymond for his kindness and his humor too.

Very Good Customer Care. I dealt with Pari and she is extremely informative and she explains even small things clearly. Over all process was very clear and crisp and no confusions. I recommend Piercey toyota to my family and friends to their car buying experience.Awaiting eagerly for my 2021 sienna to be delivered. Will update pick up experience soon.

Nice service and fast. Thank you to Ricardo Villegas my best service advisor

Awesome experience to purchase my new car from Piercey Toyota. Special thanks to @Thomas Ochoa who guided me with great knowledge and experience to buy perfect car for me.

I had the most amazing experience at Piercey Toyota when I purchased my new vehicle. Each person we sat with was awesome and provided great customer service, from sales to the finance manager. Customer service is huge for me and plays a big part in where I spend or don’t spend my money, especially for such a huge purchase like a vehicle! I highly recommend this specific location if you’re looking to purchase a vehicle. You won’t be disappointed!

Piercy Toyota is the place to go for quality service and customer service. Scheduling and communication are both easy and simple. I would highly recommend working with Mike Tran.

I sold my car here for a fair price. Received excellent service with no issues. I would go here again.

My family have been coming to Piercey for years. Mike Tran is always so helpful and full of knowledge. Its always a pleasure working with him. Thanks Mike for all your help!

Marvin was great, listen to my concerns and address them.

Naveed Ahmad was the best sales consultant to work with! Never felt pressured into purchasing anything and was willing to make adjustments so my needs were met. 100% recommend this toyota dealership and working with Naveed.

I have been coming here for service the past nine years. People are nice and professional, repairs are done quick and costs are reasonable. Very good experience with Mike Tran and Francisco.

This Toyota dealership is honest. I negotiated a deal through email before going to the dealership. They honored every bit of the deal without any BS. Overall saved a lot of time and aggregation. The sales person, Thomas Ochoa, was extremely courteous, knowledgeable and responsive. Id like to do business with them again. They are the reasons why I like to buy Toyotas again and again.

The sales person, Andy H. was courteous and efficient in his work. The paper work was handled well, everything was done and I drove home my new car within two hours. It was a very pleasant experience overall.

Plenty of space to wait and the free coffee machine mixed up a variety of options. The news on the big TV was depressing but they cant fix everything.

Great service and customer care! Thank you Jazz Singh for your help & guidance.

I bought a 2021 hybrid xle premium Rav 4 from piercey toyota. Pari helped me with sales and i donot have any words on how helpful she was. She gave me the best rate for the vehicle and was very considerate with everything. She was very informative and an amazing person. I would totally recommend my friends to go for toyota piercey, such a great customer service from the whole piercey toyota team, specifically pari. She even stepped out of her way to help us, which was amazing. Me and my wife cannot thank her enough.

I bought a new Toyota Prius yesterday from my new favorite salesman, Tom! Thank you for the wonderful experience! I appreciate your patience with me while I test drove multiple cars to find the perfect fit. I appreciate you running the numbers for me until we found the right monthly payment and financing terms. I will definitely be back and recommend you to my friends and family!

Thank you Rod for our new Camry. The price you gave us was just a little (179 dollars) over what Sunnyvale gave us BUT the car came with over 1300 dollars more in accessories including the blind spot monitor system and keyless system. You were very efficient and professional. Thank you for filling up the gas tank too!

The staff at Piercey Toyota are simply the best, hands down best sales service I’ve ever received at an auto dealership

Not impressed.went in for what turned out to be a blown fuse, and then was told that my steering sensor was out of whack and that would be $500+ to fix. I know why my steering sensor is whack(because I tinkered with it) and its no problem. can still drive. anyways, got my car back for the blown fuse and got 5 new warning lights on the dash completely unrelated to the blown fuse or steering sensor.

Pleasant experience from start to finish, though was initially irked due to the website excluding the dealer markups on the Tundra’s. Miles (Internet Sales Manager) was very professional/tentative & put up with the strict requirements I had laid down before even considering proceeding with a loan app (I literally refused to apply until we had agreed on hypothetical #’s prior). He was able to negotiate the deal I felt most comfortable with (actually exceeding the # I had in my head), then completed the process with the Finance Manager, Levi (immediately recalled Levi Ackerman from Attack on Titan), who was also an absolute pleasure to work with as well. Truly appreciated what would’ve been an otherwise boring/monotonous process of signing paperwork with a Finance manager (with a personality), who didn’t feel like a robot with a preset monologue… Visited several dealerships prior to Piercey (they happened to have the Tundra model/color w/ the TRD Package I was looking for) & was in/out in a few hours. I missed the games (including Herbert crushing KC & setting yet another 2 rookie records), but walked out with a badass Tundra… First mod? Removing that massive/gaudy sticker on the driver side window. Second? EXHAUST!

It is pretty good. They check previous server and plan for next.

I try to use the same service advisor all the time. Purval Patel does an awesome job and he always remembers my vehicles and what was done to them the last time I took them. he always goes above and beyond to make sure my vehicles are running great!

Best Bay area Toyota dealership but not cheapest

I had a great experience buying a car with Pari J! I went to other Toyota dealerships and talked to different people, but she was the most responsive and knowledgeable to all my questions. As a woman, going to car dealerships can be intimidating, and she made me feel very comfortable! I also liked how big Piercey Toyota is and that there are different departments because it made things quick and efficient.Thank you Pari and Piercey Toyota!

Crooked Dealership....Beware!I would think twice before doing business with Piercey Toyota. They wont tell you the price online, at least for the Toyota Supra, even though literally every other Toyota dealership I emailed did. Instead, they tell you that you need to come in and discuss it there in person. For those that dont know, this is a major red flag, and reason enough to shop elsewhere. Not to mention the optics of forcing people to stop by in person, while we are still in the midst of the pandemic.I just feel bad for the people that dont know any better, and will end up walking in there, only to be scammed by people like Ky Nguyen, the Internet Sales Manager.

EDIT: I am changing my rating to one star instead of the two I had previously posted. After waiting 7 weeks to receive my license plates, I decided to call the dealership and inquire. I was told by a very nice woman that low and behold the final paperwork had never been filed so my plates werent even in process. GEEZE, REALLY? UGH.Quite honestly, I would never buy another car from Piercey. I was interested in a car but couldn’t get there over the weekend so they eagerly agreed to drive it to me. It was delivered with a scratch which they didn’t want to take care of...I’ve been chilly had to just settle on an appliqué to put over the scratch on the bumper. Then, later, I received a toll booth citation that occurred when the salesman was delivering the car. I was told that I should just be grateful that they delivered the car. What? They were the ones that wanted me to get the car and we are eager to deliver it.Once the car was mine all of the friendliness and helpfulness was out the door.

Im never going back to Toyota. Car sellers are absolutely incompetent and lie. They are trying to sell you dust.

Our sales person, Thomas, was fabulous, as were all the staff at Piercey. I cant recommend them highly enough. When we had a minor issue involving an add-on/dealer-installed option Thomas jumped in, got the management of the sales and service departments engaged, and got the issue resolved to our complete satisfaction. Way to go Thomas!

Rude salesman who ready just wanted me out of the car lot and he told me exactlyhow can i help you?i told him i need a tacoma to buyhe said: we dont have any and if you want you have to order online and all our cars are markup $6000 and more.id you want to know what car dealers are made of please go to them these days and see how carless they will treat you because they have nothing to sell. and for the record the guy who spoke to me wear a hat and a heavy brown gray jacked and he does not look like a sales man at all.

If your planning on buying a new car and want an honest response and will help you out I went in and was not given the car of my dreams but Andy H. Came and said lets get it done my recommendation is ask for Andy.

Great service, excellent staff, and top-notch dealership!! Reliable, dependable, and trustworthy! Completed a full-service today. They are currently running a great promotion on tires in April18, plus it stacks with a manufacturers rebate!! Make an appointment with Service Advisor Winston W.!! Also credit to Technician Oscar P. for the live service cam, powered by Quick Video. Pictures of loaner car shown: brand new 2018 C-HR.

Not sure whether it is a critical time or what, the waiting time is too long to be considered acceptable. Running out of patience

Good service, fair price. For once I got an oil change fro $44 and they did not find any other problems on my 2005 Prius. I take it to Piercy so that if there is a problem they will find it and I pay them well to fix it, but Im happy that for this time at least I got a break.

One of the greatest places to buy and service Toyota’s in the Bay AreaBesides a wonderful comfortable lounge while you wait and see TV or work privately with good WiFi, They have no pressure tactics on service or sales making it a pleasant experience.Their attitude is to inform and let you make the call VS The others near where I live in Fremont who come close to threatening you to get the expensive service options done then and there.I have often taken the information, digested the cost and gone back to Piercey for service for the past 10 plus years, and gone through 4!cars with them for my familyAnother great thing is that ALL service frontline have the same attitude… and I need to thank the Mgmt for thatKeep it up

I am in the process of buying a new car, and I went to test drive a Prius. I was helped by a woman named Parsi, who was very rude and short with me. I have been to 3 other prior Toyota dealerships and 4 other car dealerships, and she was byfair the worst person to help me. I had come back to this location to test drive a Prius and asked for the gentleman who helped me last time, or anyone there (since it was late into the day, and i was unsure if he had left). She snarked at me he should help you if he helped you last time, and when he was busy, she seemed upset that she had to assist me.In the process of getting the car, she snapped at me and why didnt I just buy the car last time. Then as she was telling me about the car, she acted like I wouldnt understand features about the car. When I finally got the keys to test drive, she told me to only drive down the street (a block) and u-turn, come right back. I asked last time i was allowed to drive around the block, she snarked back well then do whatever you want then, rolled her eyes, and walked away.Ive been helped by other people at this location, and they were all nice and respectful. I dont understand why this woman so unpleasant and abrasive. I understand that perhaps she was having a bad day and perhaps this is an anomaly, but overall I’d avoid her if you come to this dealership.

Best place to buy, nice service doesnt matter if bad credit or bankruptcy, if you have enough for. Down payment and are seriously buying, they will get you driving a new car,

I had a great experience once again at Piercey Toyota buying my 2nd car there, Miles was great he had a lot of patience with me. I will definitely recommend him to my friends and family.

Like any dealer money over people but nothing super horrible. Their service department has been good for warranty work. Sales was a bit insensitive and the usual grind of offers and count offers. I liked Hanlees better in Richmond.

Courtesy received good service

They have sone great folks working here. Rick in particular is a champ. If you need a knowledgeable and laid back rep to work with when buying a car, ask for Rick.

I am extremely disappointed, and I will never return to Piercey Toyota again, because of your service advisor Miguel Lopez. I only wanted an 115,000 mile factory recommended service, which I mentioned when I booked the appointment, and he falsely added brake fluid change and tire balancing to my service, saying that it is a requirement. I asked him to remove the services I didn’t want and Miguel Lopez suggested that I do not come to Piercey Toyota and go elsewhere. I dont have the patience of dealing with rude people in your dealership, and I am being kind when I call him rude. If you hire people that dont know what theyre talking about, eventually you will lose customers. Ill make sure I spread this as much as possible.

My family and I went to Piercy Toyota in Milpitas and the car dealer whose name is Luis Soto greeted us in the parking lot offering his service for us to purchase a car. Luis assisted us up to the end the purchase transaction. Luis is one of the best car dealers I have ever met. He is a knowledgeable and professional car dealer in Piercy Toyota.

Our sales rep Mike Sheard was great, no pressure, easy going, responsive, informative, and very pleasant. Our finance guy, Oliver was patient and thorough. He took the time to answer questions and did not rush us to sign. My husband and I are grateful for the positive experience. Thanks guys!

Not sure if the car salesman were always this bad, but man talking to the car sales person here at piercey toyota, Milpitas makes you feel punching yourself in the face! Toyota makes great cars, thats the only reason this kind of dealership exists. Hopefully one day automation takes over and let AI replace everyone here in this dealership, please stop this nuisance . Customers go elsewhere.

I am extremely appalled and shocked by the lack of professionalism my family has received from this particular location. Before I get into it, let me explain the situation. My family has been wanting to purchase a new rav 4 for my mother. My father reached out to Ky Nguyen from Piercey Toyota as he is is a Vietnamese speaker. We originally wanted to purchase a vehicle in March but after speaking to multiple Toyota locations, we were able to purchase a vehicle yesterday at the Capitol location instead, since they offered a better price which we decided to go with. My father decided to reach out to Ky to let him know that we have settled somewhere else; Id like to point out that my father did not need to do that in the first place but out of kindness, he wanted to let him know. We received a message from Ky which honestly I am baffled by how rude it was and it is attached to this post. My family and I will never go here to ever purchase anymore after being treated so rudely. Do not go here and if you do, do not ever see Ky Nguyen because you will be treated the same. I am glad I did not make business with him and will make sure his supervisor know of how he treats potential customers. I do hope to receive an apology from Ky and Piercey Toyota because that is not how you speak to customers.

I spoke with sales manager Ed about a car for my parents who are in their 70s. They decided it was time to get mom out of her 9 year old Prius and into a new Rav4. Ed put together a great deal for my parents and continued to be involved with the process right through finance. My parents told me that everyone including Ed, their salesman Richard Lee and their finance manager took good care of them. They are exceptionally happy and even told me they thought I would be happy working there because of the atmosphere and the professional attitude. They have serviced their Prius at Piercey since buying it and say that the same professional attitude is prevalent in the service department as well. Way to go guys and keep it up. Thanks for taking care of my parents.

Very bad service. Don’t ever lease from them. A simple write a check and walk away option is painful. Wanted to purchase the vehicle after the end of lease and they would keep adding additional charges. Don’t recommend at all. Makes everyone’s belief of not wanting to deal with car salesman firmer.

Excellent service. From desk to technicians. One reason why I stick to my toyota vehicle.

I utilized the Costco auto program therefore I was able to complete a majority of my new car purchase online. Alejandro made the car buying process a smooth and rewarding transaction. Naveed, Calvin, Bianca, and Eddie (from Allstate) were all very helpful. Thank you!!

Parts guy was very helpful getting the key for my airbags.

I hardly ever write a review for businesses however I believe this Toyota dealership deserves one. This will probably get lost in the sea of reviews already written anyway haha.The GM Brian, salesperson Michael, and finance Diana made the car buying process very pleasant and transparent. I was in and out within 2-3 hours. I left happy with a Prius Prime limited. Needless to say, especially during this covid chip shortage crisis of a time, the people that helped me were efficient and most importantly very welcoming.If I ever need another Toyota vehicle, this dealership will be my first stop.Thank you guys again : )

Isaiah, Ed and team were so amazing to work with. I didn’t know what I was getting into driving onto the lot as I’ve never purchased a New vehicle.Isaiah was extremely patient, professional and worked hard to help expedite this process. I’m excited to go back in for routine maintenance and hang with the crew!Thank you so much!

Very good customer service

I’ve submitted a trade-in form on their website, unfortunately they didn’t honor it. The guy that help me out insulted me If I just put the sticker on my truck to make it look like TRD OFF ROAD. Offered $28k for $43-44k value.

Pari J, Fleet Manager, and Diana S in Finance areExceptional at there roles! Our family is a life long Peicey Toyota customer, having purchased numerous vehicles. Truly a world class operation! Thank you again for the terrific experience!

Even though I brought my Prius in for a more lengthy 90,000 mile service, Marvin made sure I was out within 2-1/2 hours, with a car that had been run through the car wash, which it desperately needed!

Everything is perfect, excellent service.Thank you.

We were from out of the area. We dealt with Rod the Internet / Fleet Manager. He was very helpful, and great to deal with. When we arrived, Rod had the vehicle and all the paper work ready for us and the whole process was extremely easy and steam lined. We were very pleased with our experience, with our purchase and the dealership. We give Rod and Piercey Toyota team an A+. I would recommend them to anyone!

Very good place to go when you need a car.

Outstanding customer service! Best car buying experience I’ve ever had.Pari Juergens came into the office on her scheduled day off to help me with my trade-in and purchase of a 2020 Toyota Tacoma SR5.Pari took time to explain all the specifications and features of my new truck. I’m so happy with this purchase and so happy with the entire experience.I will definitely be using Piercey Toyota to have my truck serviced.

Purchased my first new car here! Pari was my sales agent and she was super patient with me, super helpful. I got the color I wanted and an upgrade on the interiors which was unexpected and made me really happy. Only downside was that my owners manual and spare key were missing so I had to go back 2 weeks later to get them.

Great experience here. I started off emailing Mike Sheard at Piercy a few months ago and he always answered my millions of questions. After finding the Lunar Rock rav4 that we wanted we went to the showroom and let me tell you this Dealership in Milpitas is huge. There is a ginormous floor just for customers to sit and sign paper work.We were greeted by Calvin who already knew who I was for some reason, and then we sat down, and told us our car wasnt here yet but will be here in 2-3 weeks. There was no hassle no overselling. He presented the spec sheet and the final cost. Only asked us ONCE if we wanted the extended warranty and we politely declined.While in finance to sign all the final papers, the finance guy asked us a couple times but overall no pressure. Easy process. Thanks Mike and Calvin!

My experience at Piercey Toyota was great.I was thinking of buying a new car starting the end of 2019. It took me some time to think which model I will buy. I requested a quote through Costco car sale program and some other websites after I made my mind to buy the Prius Prime. Of course, I started to receive emails from several dealers after I requested the quote. Among these dealers, Pari Juergens, the Fleet Manager from Piercey Toyota, might be the first person who contacted me. She called me directly and asked my needs, also scheduled an appointment right away. Yes, she is very efficient comparing to some other dealers.Later, I went to meet her and she showed me the cars I am interested and explained the differences between Prius and Prius Prime, Prius Prime 2019 vs 2020. She also answered many my questions patiently, which was important for me to make my final decision.In that same weekend, I visited Piercey Toyota again and came back with my dream car, Titanium 2020 Prius Prime. I am very grateful that all the processing had been very smooth with all the help from each person involved. It was a great experience.Pari also called me later to know my experiences in driving my new car and again she answered several my questions.I am so happy to have my new car. Just could not stop loving it. Thank you, Piercey Toyota! Thank you. Pari!

The dealer provided a fast service, good care and friendly to customer.

If you wanna buy a car from Piercey Toyota I would strongly recommend you the best salesman Thomas Ochoa!

55K and new tire install after service everything work as normal. Plus alignment is done.No issue now for four weeks so far.

We were in the market for a family vehicle and had decided to go for a Sienna SE. New was a bit out of our range, so we searched for pre-owned and Piercey had an excellent example, so we went to see it.Before we were even all the way out of our car, Rick Schiller had greeted us and introduced himself. We let him know we were there specifically to look at the Sienna, and luckily it was right up front.My partner and I are both in the car industry and he was a used car manager and worked in a body shop in the past, so he goes over every car we look at with a fine toothed comb. Rick bore with us as we went round and round the Sienna, inside and out, and answered all of my partner’s questions as best he could, and when he couldn’t, he let us know and found out from managers once we went inside.The Sienna was as advertised and in excellent shape! We went in to talk numbers and Rick was very patient with us, and quick back and forth to the deal desk. We even asked to take one more look at the van before we committed, and he left us to call family and have a private conversation about it, which we really appreciated!We decided to purchase the Sienna and we have been very happy with it so far! It made getting to and from the hospital to deliver our new (first) baby within a week of buying it very easy and comfortable, and it will be awesome to have enough seating to pick up my mother and aunt from the airport when they come to visit from Michigan!Big thank you to Rick and the team at Piercey for handling such discerning customers as ourselves and for accommodating my 9 month slow waddle and getting us through the process very quickly!We definitely recommend Rick and the team!!