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Stress-Free Auto Care
1052 Yosemite Dr, Milpitas, CA 95035, United States
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Stress-Free Auto Care
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Ji
Review №1

Routine oil change & tire rotation. Also checked brakes. Service is done much faster than I thought with a good quality. I really like their transparency with live cam + detailed report with pictures. You can see clear that they indeed carefully checked ur car and tell u it’s conditions. Will go back again next time.

Iv
Review №2

As stress-free as getting your Audi maintained can be. 😓 Went in for a 30k refresh and everything went ok. Jonathan helped me at the front desk . Great customer service and professional .Would’ve gotten 4 Stars but two things got me.1)They forgot to check my tire pressures.The morning after my tire pressure light went off the very first time of owning the car . All 4 tires were at 28-29 psi. So I had to stop at the gas station and fill them up to spec. 35 psi.2) The price!( Keep in mind I have and Audi so prices are different for other cars)., in addition to the 30k refresh I was advised to change my brakes and rotors which would be an additional charge of $2,000+ and that was stressful to hear. I held off on that to do some canvassing and so far I’ve found a place that will do rotors and brakes for $1000+. ( doing more research on parts being used)All in all great place for quality and customer service . They provided updates with pictures of your cars progress online and that was pretty cool. But if you are on a budget do more research. If you got the money this place is good!-Oil change with filter.-brake fluids flushed and refilled-coolant flushed and refilled.-tires computer aligned and rotated-engine air filter replaced

Ab
Review №3

Went there for getting my Audi A4 checked. They did a very good job in thoroughly inspecting for the issue and diagnosing it. They went over the inspection report( which contains pictures, never seen that before ! ) in detail and made sure I understood the issue. No overcharging and they did exactly what was needed for the fix without unnecessary repairs.

Er
Review №4

Been coming to this place for a year or so now and these guys are great. Jonathon is the man! Love that guy. Very attentive and good with customers. The technology with text updates and logins with pictures of found issues, repair updates in real time, is fantastic. Definitely stress free. Good for your general upkeep on your car.Eric (San Jose(

Se
Review №5

Very courteous, professional, clean, and detailed explanations all throughout. Chris, the owner is personable and easy-going. Straight forward. A very positive experience overall. Glad to have this in our neighborhood and will becomes my go-to car care place.

Jo
Review №6

Fast, inexpensive, professional and friendly. My dealer isn’t bad, but for routine service at least (hybrid car) this is a much better option. Wish I had found it sooner!

Ba
Review №7

Ive been here many times. Always very good service. Friendly people. Good prices. The ability to see photos of suggested/performed work online from my cell phone remotely is fantatic. Highly recommended!

Je
Review №8

Superb Service. I will be bringing all of my vehicles here from now on. Thanks Again Jonathan :)

Je
Review №9

Stress-Free Auto Care checked out a slow leak in a tire and discovered that the leak was due to the rim, rather than the tire. Since they couldnt fix the leak, they refused to charge me (even though theyd spent time diagnosing the issue). They were prompt and professional throughout, and I will use their services again.

Re
Review №10

Friendly and professional, could diagnose the check engine light and fixed battery problem very well. More knowledgable and professional than other places I have been to. Definitely recommend it.

De
Review №11

I went here yesterday to get some maintenance done on the 2010 Lexus IS250 that we’ve had since new. A lot of the fluids needed changing (brake fluid change, radiator flush and fill, engine and rear differential oil change). Jonathan and team are fast and professional. He told me the things that needed doing and let me decide if there were maintenance items that could be temporarily deferred. The brake fluid might have never been changed, so it was overdue (they took a pic of the reservoir which showed the fluid, it was pretty nasty), and my wife says the brakes feel more responsive. Very happy with this place and we’ll be back!

Br
Review №12

Communication through text and email was great. I felt I was giveb all the infornation I wanted and needed. The online reports were detailed and very useful.

Vi
Review №13

This was my first time at Stress-Free Auto Care. I am very satisfied with their service and staff. Jonatha, Wiltz, Service Advisor, is a very respectful, courteous and pleasant gentleman. He gave very detailed information on what was going to be done to get my car in working order. He kept me posted on progress. I felt that this business really cares about their customer’s satisfaction. I will definitely recommend them to family and friends.

PH
Review №14

Very good customer service. They did good job!

Br
Review №15

I was very impressed with the service from beginning to end. They allow us to view our vehicle via our cell phones while it was being serviced. Jonathan was very professional and polite.

Da
Review №16

Started going here because it is walking distance. Continue because the estimates are fair and the work is done quickly and I have not had a fault with it. I am responsible for 5 cars in the family. All have been in for various services.

Do
Review №17

Stress Free Auto Care has a great staff and very informative on what is going on with your vehicle. Johnathan has great customer service and great communication. I highly recommend this shop for your vehicle needs. This shop will be on the top of my list for all my vehicle needs.

En
Review №18

When i showed up for a 10k mile service the first guy didnt check my oil and then they called me and told me that and it had to stay way longer, when i got it back and left the next morning for Nevada my low tire pressure light popped on and i had to go check them, ALL tires had low pressure. For something so simple im really unimpressed with their work, i literally could of done a better job myself if i had the time, wont be returning.

an
Review №19

I went to get my tire replaced and they said the tire pressure light would turn off afterwards but it never did.

Ke
Review №20

I called them at 1:30 to schedule an oil change. Very nice and thorough Customer Service person. Not only were they able to schedule me for same day service, but the price that they quoted was much less than the dealership.The surprises kept coming as once I arrived and checked in, I received text messages throughout the service process. I also received at free service maintenance report by email that detailed what I might need serviced complete with pictures!Needless to say, I will use their services again. I would and have recommend Stress-Free Auto Care. 👍🏽

Ma
Review №21

I really liked the fully automated interaction: set up the appointment online, email/text feedback when your car gets serviced, updates with photos showing all diagnostics, and quick notification when the work is complete. Theyre also super responsive to phone calls as well, and my whole experience was a breeze.The work was done well, on time, and at the stated price (with a small discount due to some work being less than what was expected).I would recommend this shop.

Ed
Review №22

This place was referred to me by FIXD..since i have an account with FIXD ..they make sure that only fair auto shops/mechanics work on your car...so I went to Stress-Free Auto Care..and seriously they really make it STRESS FREE while they do what they need to do with the car...they even let you know Everything is happening in real time while they have your car so if you want to watch through the video and see whats happening youre able to so its really amazing and theyve been texting that you know when a the technician is about to look into your car/ Start working on it.. I recommend this place

Br
Review №23

Very professional and efficient shop. I really appreciated the text update system as well. Ill definitely be using them in the future.

Se
Review №24

Jonathan was super fast and effective, and communicated with me throughout the entire process. They even found some stuff that was wrong with my car, although I did not elect to fix it at that time. I would highly recommend their shop.

Ni
Review №25

Took my car in for a bearing replacement and I was very satisfied with how they conducted themselves and their performance on my vehicle I highly recommend if you have trouble with your vehicle to bring it in here to stress free auto care. Very professional and courteous.

Ru
Review №26

Technician was really nice. I brought my car in because it wouldn’t start. Then it miraculously started when at this shop. Technician checked whether it started a couple of times (which it did) and then topped off the oil. I was charged $90 which seemed hefty for what was done...but atleast everything was very professional.

ga
Review №27

Very polite and professional. Timely and extremely responsive to their customers. I won’t use another shop after my experience with this business. Definitely worth my money and my time. Strongly recommended.

Yu
Review №28

I had never ever been to a Auto Care Shop that is so professional, honest and efficient. I went to a Ford Dealership for a regular oil change service and the dealership told me to replace tires, rear brake pads, transmission fluid flush and brake oil flush. Usually I would pick a private shop to do the major work because the price is more competitive than a dealership. I am new in the area so I totally depend on the Google reviews here. I picked Stress-Free and went there for my questions. Chris greeted me and explained to me in details what is necessary and what is not. I scheduled an appointment and brought my vehicle in the next day. Chris quickly jacked my vehicle up for a check and told me honestly that my rear brake pads were worn out but can still last a few months but my tires needed to be replaced soon. I chose to perform the repair later and he quickly put everything back together and returned me the key with NO CHARGE. I was surprised and shocked because he spent almost an hour to do the thorough check and top off my fluids as additions and I did not owe him a thing? He replied that it is just a check and no service was performed. At the night, a detailed inspection report with clear photos were sent to my email inbox and everything was well explained and well documented. From that point, Stress-Free earns a new loyal customer until I move out of the bay area. This place is really stress free. Great staff, great service, great honesty.

Ch
Review №29

The team here is the best! I had an issue with my BMW and was recommended to visit this location. After a quick, friendly chat on the phone, I felt good about letting them help diagnose my misbehaving car. They fixed it quite quickly and for a fair price!On top of the great service, was the great feeling I had dealing with their leadership. Even though I was new to the business, they treated me like a friend of the family. I literally couldnt be happier.THANKS AGAIN!

Br
Review №30

My starter motor had failed on my Honda CRV. We called Stress-Free Auto Care to make sure we could have my car delivered to them on a flatbed truck and they were more than happy to accommodate us. The replacement job was done quickly and most efficiently along with a full diagnostic and an extremely clear report of what will need working on in the future. There was no hard sell that anything needed work now, just advice for down the line. I was particularly impressed with that. I genuinely found the whole transaction as stress free as the business name suggests and will definitely be recommending them and using their services again.

Me
Review №31

They have a phenomenal group of guys that go above and beyond to help you. I am always hesitant as a woman to go get my car fixed in fear I will get an overpriced quote or talked into something because I don’t know better. They are transparent, fast, and have great customer service! Would definitely come back!

An
Review №32

Jonathan was able to provide a reasonable estimate over the phone (in fact, he emailed a PDF. Drop off and pick up was easy. Pretty much sign the work auth and hand in the key. During the service they first emailed the inspection report with photos of issues found. They then emailed actual work quote which I was able to authorize and they started the work. All of this communication happened over SMS, which was new to me, but I did actually quite like that. The shop has a web cam that you can use to watch your car during service. As for pricing, I called a few other shops and the actual dealer for my BMW and while the dealer wanted quite a bit more for this job other shops more or less were in the ballpark, so that suggests that the pricing was reasonable as well.In general, as they say, Id recommend this place to a friend or a trusted colleague :D

Ti
Review №33

Chris is FABULOUS!!! He goes above and beyond to deliver on promise and is always professional.

Da
Review №34

I chose this place because of the high ratings on yelp and was not disappointed. I also checked around on pricing for an ac recharge and their price was very reasonable. They also lent me a car to use while the cars was being serviced. Very professional and customer centric. Will take my business their again!!

Le
Review №35

Fantastic service I will definitely recommend. Thanks everyone at Stress-Free

No
Review №36

I was looking around to patch up my tire and have my wheels aligned. I saw this place and decided why not? It was a 2 minute drive there and a 5-8 minute walk from that place to my house. The general feel of the place is nice and you get pictures about the progress of your car and seeing the repairs they make on it. This is my first visit and I will definitely come back if theres something else wrong with my car. Absolutely wonderful team they have there!

Jo
Review №37

Not worth wasting my time typing here what is wrong with this place.

Ro
Review №38

Excellent service!!! Prompt and courteous from the staff!!! Would use again and recommend them to anybody looking for repairs or service!!

Au
Review №39

I really liked the organized layout of the inspection and the pictures that go with their diagnosis, it helped me to better understand whats going on with my car.

Ma
Review №40

Quick in and out for oil change. Inspection was with detailed info and pictures.

An
Review №41

Fair price and extremely knowledgeable mechanic.

Ca
Review №42

Stress-Free Auto Care was a great experience. They thoroughly inspected my vehicle, and informed me of services I needed to perform. Theyre pricing is upfront and fair. They quickly got me back on the road after a major repair. Its all in the name. These guys are awesome!

Tr
Review №43

This was my very first visit to Stress Free Auto Care in Milpitas and I was pleasantly surprised. I was able to check out services, get prices, and book an appointment online without any hassle. I was already impressed with the online appointment process and even more so when I dropped my car off. The office/waiting area was very clean and the employees were very professional and personable. But wait, it gets better. After dropping my car off I got a text message saying my car was checked in and linked me to a page where I could monitor the various progression steps of the service. There was even a link to a shop cam where you can see them servicing your vehicle! Overall, a fantastic experience. I will definitely be taking my autos here in the future.

Al
Review №44

Chris was amazing and did a fantastic job on my car! He is very professional and got everything done so quickly. I was having something repaired on my Jeep at a car dealership and told them not to touch anything else that wasn’t covered under warranty So I could go back to Stress-Free Auto Care to have them repair it because I trust them. I’m glad I found them and will be using them in the future!

sl
Review №45

I came here to get my sisters car fixed. She is currently in school and close to finishing school so i was really concerned the vehicle was going to bum out and leave her stranded.. The car was very leaky, the brake light was out, and the engine light was on. We arrived at the shop and noticed it was very clean and had hand sanitizer and the staff were wearing masks. We told Chris what was going on and he told us he would run a diagnostic and let us know what they found. About an hour after we left he told me it exactly where it was leaking and what was causing the check engine light and we agreed to get the work done but they needed a day to get the part for the engine light repair. We were able to come the next day and pick up her car with the brake light fixed, oil leak stopped and engine light off. We also got spark plugs replaced and oil change per request from us. The service was very fast yet smooth, we were updated every step of the way and we left happy knowing that her car was running so much better and they even cleaned up the engine compartment very good. These guys do a very good job and if you want work on your car done right and taken care of then this is where you go.

Mo
Review №46

I took a used vehicle that I was purchasing for check and the team at the garage performed a great job. Every point in the car was checked with picture proof and videos in the report which was great. Very happy with the service

R
Review №47

I decided to go here because of the so many good reviews on internet.My problem with this place is the price.They charged $90.29 (with $10 off coupon) for a synth. oil/filter change.My usual oil/filter change costs < $70 even at the dealer.The place looked clean, service person was friendly, work was done quicklyThe service person forgot to wear mask though when he ran to attend the front desk.

Pa
Review №48

Chris helped take care of my car. I had a great and stress-free experience coming here. Theyre very professional and kind. I will definitely be coming back for any car related needs!

Sa
Review №49

Chris & the mechanics at Stress Free Auto are not only highly professional but highly accurate and very detailed. They have gone above & beyond than any other mechanic place i have gone to. Like literally their name says it all. They went as far to offer a loaner car, which threw me off guard, highly generous & reasonable. Their communication is beyond superb, you will get updated texts with photos of issues at hand that needs to be fixed immediately down to what can wait a bit longer vs other places will try to tell you fix it all at once. I sincerely & highly appreciate the car i have received, just beyond belief, thank you, especially in our current crisis on top of our personal situation.

Mi
Review №50

Enjoyed the updates via text with full report and photos of what was going on with the car while I was at work. Really was stress free!!

An
Review №51

My 2015 Honda Civic was having trouble shifting gears. It was found out that transmission fluid was leaking. From dropping off my car to picking it up, the process was seamless. Stree-Free Auto offered a loaner car to help me get to work during the 2 days of repair. Great and convenient service. They were upfront about how long repairs would take, which was appreciated. They give you pics during the inspection process, which felt quite interactive. Will recommend this Stress-Free Auto to friends for car repair/maintenance needs!

Ge
Review №52

First time using this Auto Care facility. Just had oil/filter change and wheels rotated. Impressed with their work and quick time doing it. Will be using them again soon to checkout my Honda Accord.

Ro
Review №53

This place is fantastic. I had to get towed here from Yosemite due to some car trouble and they were nothing short of amazing. Chris was super helpful in keeping us updated about the progress and the issues with the car. The loaner car made it that much easier to be without my car for a 1.5 days. If I ever need any car services/repair, I will be sure to be back! Definitely recommend without a doubt.

M
Review №54

Came here for diagnostic fluid leak concern. Great staff, honest, efficient, professional clean service center.

Ja
Review №55

Website is user friendly and resourceful. Booking an appointment is simple. Staff is nice and workplace is neat. Would come back again for future services and highly recommend this auto mechanic shop.

C
Review №56

Good communication. You can even stream work in progress via camera!

Br
Review №57

This was one of the best experiences I have ever had with a car mechanic, and I will be making this business my primary stop for anything car related.My car broke down in Milpitas Great mall and I needed to tow my car to a shop within the area. After looking at the reviews, I decided on this place. It was late at night and I needed an option. It was the best choice I made.Despite arriving 20 minutes past closing, the owner/manager took us in and checked our car in. He even gave my wife, her mom, and I a ride to the nearest train! I was extremely impressed.After fixing my car, we discovered a problem. However, I called stress free auto and they offered to tow my car back and fix it for free! They fixed the car which just needed a replaced cable and starter, and now it works perfectly.These guys are honest, fair, and helpful. I couldn’t recommend them enough.

Ch
Review №58

Definitely stress free! Went in let him know what I wanted and an oil and filter change was done in less than an hour! I also received frequent updates and they also have cameras installed in the garage and you can see your car being worked on! Definitely coming back here for my car needs!

Ar
Review №59

They tried to rip me off.No doubt the mechanics are professionals. Doesnt mean you quote an arm and a leg to fix things.There was a loud sound from my engine, which they diagnosed (correctly) coming from the water pump. They advised me to change the water pump and timing belt and seals. So far so good.They quoted me $258 for the parts and about $700/800 for labor.I got it replaced with OEM parts at a different location for $550 total. This second place is highly rated too.The people in stress free are professionals and charming but the price they quoted me was nearly double from what I got it done.Their diagnosis was spot on though. And made me a great diagnosis report which was amazing. 2 stars for that. Taking 3 stars away for ridiculously high quote.

Ma
Review №60

Amazing service! As their name suggests, the experience was totally stress free.I went with my old Miata to them.. I had updates with photos on each part they tested during the complete check up. Their transmission oil leak issue identification and fix was fast and my car now runs totally fine!

du
Review №61

Great place to get your car serviced

Mi
Review №62

Chris helped me out with my 2015 Jeep Grand Cherokee on fixing my radiator and AC needing to be replaced. Chris was very professional/helpful in all my repairs and lending me a car out to get back home while mine was in the shop. Would absolutely go back if needing any further repairs for my car.

Vy
Review №63

I have mixed feelings about this place. I like the fact that it had no line when I came and text update about the procedure. However, Im not so sure about honesty of this place. My suggestions for you is to ask about the options before they put the part in, ask about the price and warranty, I wasnt given the option, ended up switching to the one I like. In general, they tried their best to make customers happy but giving me free upgrade. Just make sure you communicate with them well.

Je
Review №64

Im a bit conflicted about this place. The tl;dr is: no masks, they get the job done, but the cost and some practices were questionable. First thing I see when I walk in is the manager is bare faced behind the front desk. IDK if you know, but theres a raging pandemic going on. Oops, already not a stress free experience. Its funny, cause when you name your business like that, customers become hyper aware of whether or not it is true. Whatever. Im not hanging around. Please just fix my car. I dropped my keys off and let them get to work. They told me they would call me with an update. I got a text message update a few minutes after drop off that a tech was checking out my car. But after that, I did not hear from them for hours. I thought I was getting an update? I ended up having to call them maybe an hour before closing to ask for an update, and I got the good ol oh, I was about to call you. Were you, though? Turns out they figured out what was wrong with my car AND they fixed my car by replacing the battery. Great! I was expecting a call before you guys started the repair, though. I probably wouldve proceeded with the repair, but still. Total cost came out to just under $600 for the service and to replace the battery. This was after the $90 discount they randomly just gave me. So It wouldve been closer to $700. Hmm...seems a bit high. My dad told me I got ripped off, and after doing a bit of research, I dont think hes wrong. Upon inspection of the receipt, they charged me $350 for a battery that I could easily find locally for $200 at AutoZone. And even lower at other retailers. For the life of me I couldnt even find the same type of battery for $350 anywhere. Well, I guess except for Stress-Free Auto Care, haha. Its too bad too, because I was trying to prove a point to my dad that I shouldnt take the car to the dealer like he wanted me to because they tend to overcharge. He lectured me afterwards about how I should take this as a learning experience...*eye roll*. OK thanks. No need to rub it in. Im still sure the dealer would also have ripped us off. Its really hard to not think that they tried to take me for a ride (pun intended) because Im clearly clueless about cars. Also, no mask when I came for pick up either. On the bright side, the car works fine now. All issues resolved. Im glad most of the other reviewers had a good experience here. Thats why I decided to come here. Unfortunately, Ill have to continue to search for an auto shop that I feel like I can trust.

Gr
Review №65

Great experience! Fast, excellent service and masks/social distancing due to COVID-19 were observed. I felt very comfortable taking my car in during this unsettling time.

Rh
Review №66

Excellent service that included a complete detailed vehicle inspection including close-up photos of every item checked! I know exactly what my car needs now, in the future and what’s recommended complete with proof by photo

Jo
Review №67

I had some universal joints making a lot of noise that scared me after a 250 mile trip from Redding to the Bay Area. I found this company on Yelp and it said they were in the top 10 I believe rated number one. My experience with them was awesome theyre professional trustworthy and they got the job done in a timely manner and got me back on the road. Anybody that works hundreds of miles from home would appreciate a place like this and the price was fair. I would recommend them to anybody in the Milpitas area that has any problems with their vehicle. I may come down and have them do more work even if Im not working here.

Zh
Review №68

Made an appointment for oil change/tire rotation by phone. Got there on time and the service started right after a brief online registration work. Impressed by the sms status auto updates and the live camera to the work place. Got the job done in 40min. Good service and communication the whole time. I’m glad to have my car serviced by their hands. Would come back for the future services.

Ja
Review №69

Chris and his crew were amazing! Great service! Very knowledgeable! Will be back! Truly stress free experience to back up their name!

Ty
Review №70

Using a referral and discount coupon from Costco, I got a quote to align the suspension after replacing run-flat tires. The quote was VERY low relative to the BMW dealership. Stressfree delivered high- tech before/after computer results. I did not use my coupon, they deserved full retail..,I was very pleasedSo I took my wife’s treasured 89 convertible Celica to get it road worthy. Again I got a fair quote, in-time completion, and great results.Professionals delivering great value.

St
Review №71

I needed several things taken care of on my Chevy and Stress Free was probably the best experience Ive ever had having to deal with car issues. I highly recommend!

ra
Review №72

I recently had my car Seviced there. They do an excellent job and are also very detailed and you just cannot beat the value they offer. I would highly recommend them!

Cl
Review №73

My daughter had her car oil changed and we were both impressed with the service they provided. They were very high tech and the service advisor Chris was very nice. They keep you informed with the status of your car. We will definitely go back there.

As
Review №74

Chris is very knowledgeable and friendly. Had a very good experience with my service.

Je
Review №75

Love how they take photos of what they’ve inspected so you can review it yourself.

Jo
Review №76

The team was very professional and gave a free detailed inspection over the car. Did not end up going with them but was very satisfied with the customer service provided.

Kr
Review №77

Came here for a second opinion on a $2k repair suggested by my old mechanic. They were honest and told me it didn’t have to happen and they would monitor it for me. I’m switching over! Great staff, clean office, great communication.

Ma
Review №78

After they worked on my car, I took it for an oil change, and noticed a knife gash on my CV axle boot that wasnt there before. The CV axle is only 7 months old. Now I have grease splattering all over my exhaust and smoking bad. And its also funny how my car has NEVER had a coolant leak either, BEFORE OR AFTER the service, but yet in the inspection report, there is pictures of a leak. Kiss my taillights goodbye cause yall are scamming. Expect a BBB report soon.

Ch
Review №79

I’ve never been excited about having someone watch me work (now retired) but having the nest camera set up so you can see the inside of the shop while they are working on your car is pretty cool also the pictures they sent me of the things they inspected on my car was great . This gave me the sense that they are honest and have integrity about their work. I would recommend them to anyone that’s needs a mechanicChris

Li
Review №80

A/C issue was a rabbit hole. They chased it down and stood by their work. They weren’t satisfied until the customer was satisfied.

Ve
Review №81

Went there for oil change, as I found it open on Sunday on yelp. I liked their multi point inspection with photos, just like dealerships do these days. Liked their coffee, unlike Folgers coffee served at other places. Clean place to hang out in the front, with lots of charging cables. Highly recommend.

Da
Review №82

Customer service was good. I thought the repair cost were Fair.

Si
Review №83

They handled compressing a strut for me and actually ordering and installing new front shocks. They also done a oil change. All the work done in a day. Emailed and texted me when the job was done. They also looked over the truck for issues, which I didn’t ask and provided a report. They did see my brake fluid was darker than it should be and they are correct. Given my experience fixing and maintaining cars, they did a pretty good job. The work was good and satisfactory to me.The cost of the service I think is fair considering the Bay Area is expensive. If you want a good job done on your car you pay for it. If you pay the cheap price, like Firestone training center around the corner, good luck with that.

No
Review №84

I was rather impressed with Stress Free the first time I visited for an oil change. The lobby is very clean, the employees friendly and professional, and the notification technology they use to keep you updated quite modern. The second time I visited, I was a bit shocked what I paid for a partial brake job and fuel injection cleaning. The most recent time I took my vehicle in for an estimate for the power steering making noises I was shocked again. They wanted to replace all the major parts of the steering for a total of about $3,600. They also presented me with a laundry list of other items they said needed fixing for a total of about $4,500. This doesnt seem totally on the up and up. I ended up paying $170 for a diagnosis without getting my vehicle repaired. You may want to get a second opinion before spending major money getting your car serviced here.

re
Review №85

Chris is amazing he made everything go smoothly. He explained the process kept me updated on the repairs of my car. The technician did a fantastic job as well so glad I came here for my repairs highly recommend

Ma
Review №86

I took my 2016 Toyota Camry to be serviced for a check-up. Chris called me at noon and gave me an update. I told him I needed it by the end of the day for an event on Saturday. He promised me it would be done and it was by 4:30. I am very pleased. I will be taking my Camry to Auto Care Specialists in the future. She runs great!

Vi
Review №87

Very professional and super speedy! They got my vehicle inspected, oil changed and whole brake system replaced in under a day! Much appreciated guys thanks so much:)

he
Review №88

It was safe and easy to have my vehicle serviced. Thus...”Stress-Free”! They’re very professional, knowledgeable, dependable and accommodating.

Ti
Review №89

Best mechanic ive been through! Been using mechanics in different countries and so far I was blown away with their service! 10/10 would recommend to others

Ah
Review №90

Very professional, understanding and accurate. The best quality workmanship. Great place to take your car and not to really worry about it.👌

Je
Review №91

Very pleasant very professional.

Da
Review №92

Great place to get anything done when it comes to auto care. I love the attention you get from the moment you walk through the door. Excellent customer service and extremely knowledgeable. I highly recommend them and will be returning evertime I need something repaired or replaced on ALL 3 of my vehicles. GREAT PLACE!!!!!!!!

Ch
Review №93

I’m from Southern Cali and my AC compressor stop working and I was leaving the car with my daughter (a 2nd year college student). They really made us feel like part of their family. I had to fly back to Southern Cali before the repair work got started. They did a great job and really took care of my daughter to get her back on the road.

Sa
Review №94

Had problem with brakes. The car’s brakes are now super smooth and I am very happy. The best part about the service was the quick turn around time during vehicle inspection and the 3 yeah/36k mike warranty.

Ta
Review №95

First time has my car service at Auto Care Specialists. Making appointment online is easy like 123 and my service advisor Brandon Anderson. He’s nice and professional. One thing I like in this shop is they have the live webcam to check on car during the service in the shop.

Da
Review №96

As the name says, the whole process was stress free. I went in just for a oil change but the experience was great, will be going back!

Do
Review №97

People are friendly, professional affordable price

Ca
Review №98

When I acquired my new-to-me used truck, I wanted a knowledgeable and trustworthy opinion on its condition and what was necessary to replace. Auto Care Specialists had some of the best reviews in the area, so I made the 15 mile trek to ensure my vehicle was in good hands. The Customer service was transparent, relaxed, overall excellent.After dropping the vehicle off, I got a call from Jason the same day detailing the Must-dos, the minor issues, and things that may come up in the future.When I got the vehicle back after only 2 days( fairly extensive job) I was simply content. I knew the work done was high quality, and have peace of mind that my truck will easily go another 100,000 miles with upkeep. preferably done by Jason and his team.Coming from someone who prefers to do as much of their own maintenance as possible, I fully trust this team.I recommend Auto care specialists to anyone wanting high quality service for their vehicle.You pay for the quality, but the work speaks for itself.

Ro
Review №99

Very friendly professional courteous staff. Went above and beyond and would highly recommend.

Wi
Review №100

Great experience. The level of detail with which they explained my vehicle to me was fantastic (and, they didnt try to upsell me at all during the whole service - theyre honest on recommendations). In addition to that, I got constant updates on my vehicle so I knew what was happening the whole time, and a digital inspection with some pictures of the stuff in good condition. I thought the steering wheel and seat covers to keep my car clean were a nice touch, too.Its not the cheapest place available, but they more than make up for it by not overselling you and making the experience much more pleasant.

Information
30 Photos
100 Comments
4.7 Rating
  • Address:1052 Yosemite Dr, Milpitas, CA 95035, United States
  • Site:https://stressfreeautocare.com/shops/milpitas
  • Phone:+1 408-719-8277
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:9AM–5PM
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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