Great place for ice creams and sundaes! Got tons of flavors! Seating area could be improved.
I ordered a strawberry shake and the staff gave me a chocolate shake I told them I ordered the strawberry shake the staff said I order chocolate I dont understand why and she didnt give me the invoice before it let me can check.
I love Black walnut ice cream. The cashier was really nice and gave me a lil extra 🥰
Good
Nice store in a convenient shopping center. Lots of parking, quick checkout, friendly customer service. Got a milkshake that was just the right combination :)Good place for a late night snack run!
The younger lady working today, 7/31 @ 430p was rude to my kids, nieces, and nephews. The kids werent doing anything wrong. They were simply asking to try a sample. A sample not multiple samples. If you dont want to provide samples then please dont have it available. Even if you feel overwhelmed because more customers come in after we got there, you should still be polite and address the adults not the kids. We are also customers like everyone else and we deserve respect like everyone else. To the manager or owner of this location, please provide better training and staffing especially on special discount days. Thank you.
Very friendly service. They immediately offered us samples. Came in on 31st for promo and walked away thinking worth the calories.
They weren’t wearing their masks or gloves and were breathing all over the ice cream, made me not want to eat it anymore and just leave. Lots of attitude. The scoops were weak, paid for a standard and it’s more like a kids.
The line was long and there were only a few tables inside, not enough for my family of 5 to sit.The ice cream was good, the experience, not so much.
No wait while getting perfect service.Affordable price.Above all, tasty smoothies, banana split...
Classic, in my opinion this is the best ice cream around and very reasonably priced
I like how theres good flavors and less price every end of the month.
If I could give it a -10 stars I would. I ordered a cake online from there and it was not made. Not only that but the manager had me waiting there for nothing. He was trying to get me to get a full sheet of cake or store credit while he was complaining about his employees. but I dont care, I want my cake or my $$ back. Especially since this shop is an hour away from me. He promised me a check for a refund and what do you know, I never received it. Its been over a week and I have still yet to get my $$ back. SO RUDE AND UNPROFESSIONAL!!! NEVER GOING BACK!!!
Good quick fix for ice cream craving kids but pricyyyyy!
I was very disappointed that they had nothing without dairy except for daiquiri ice. Otherwise fairly good selection. It would be nice if they had at least a couple of things for people who cannot have milk!
Love ice cream store was clean but lady was late opening up
Very tasty ice cream with many other options including smoothies, banana spits, frapps, coffee, and cookies and brownies. Furthermore, the small cones are only a dollar!
Fast and courteous service, great prices for both cones and comtainers, excellent selections. I especially love that the ice cream doesnt immediately melt, like places such as Cold Stone.
A very nice Baskin Robins shop very friendly staff specialy one girl I dont know her name but she was a slim girl.She helped us alot with choosing the ice cream cake. She was the best
Had to get a last minute ice cream cake. They were very helpful, even though I was asking for a lot and could have ordered the cake the day before.Return visits have been fast and polite.
Good service and of course awesome ice creams as usual. Parking is hard to find do to the gym in the same plaza.
Me and my family got there at 9:30pm for some dessert after graduation. They associates were very rude and didnt like it a big group. We all decided to get a cake and cut it and eat there since home was not close by. The whole time the associates has an attitude with us. Would not be coming back to this Baskin Robbins.
Walked in to get an ice-cream cake for a while birthday. In and back out quickly with a good ice-cream cake.
This is the BEST ice-cream store!Excellent customer service,clean store, and the most tastiestice-cream on Earth.
The cashire couldnt find the price for a powerrade and it took her like 6 min to find out the price
I am no longer going to any Baskin Robbins. I learned BR will serve you a kiddie scoop when you order a banana royale, a hot fudge sundae, etc. Who wants to pay $7.00 for a small size cup. They are price gouging the customers. I went to Foster Freeze instead.
I liked this store because it is clean employees are friendly and the product is very good i love to go and have ice cream twice a week.
I dont like it when the employees stand in front of the scale when weighing hand packed ice cream. All of the employees do it on purpose. All of the employees at the Baskin-Robbins on Mowry Ave in Fremont always stand to the side so that the customers can see the weight scale when theyre hand packing ice cream. The employees at the Baskin-Robbins on Jacklin Rd dont let you see the weigh scale.
Got a ice cream cake
Pricey for a scoop, but hey its 2018...whatcha gonna do. Maybe put a little in the cone😉 Other than that, many delicious flavors
I HAVE BEEN BUYING ICE CREAM AND CAKES AT THIS SAME LOCATION SINCE 1906. I LOVE EVERY SECOND AND EVERY MINUTE EVERY TIME I VISIT.
Losing out to the local ice cream shops, plenty of room for improvement
Liked it because they have so many options for eggless icecreams!
Delicious ice cream. If you are looking to treat your ice cream craving, come here!!
Nice and gran. Good Service.
Smells really strong like cigarettes, like someone was smoking in side! So gross!!
The coffee flavor ice cream shakes is awsome.
Go here once a week. We love it
Average ice cream shop. Pretty quick service.
Love the service and the ice cream
Nice collection of flavors as usual.
Tasty, who doesnt like ice cream?
I have been buying BR ice cream since 1925. whats there not to like about BR?
The girls are always nice and the ice creams are always full
Good ice-cream
Good taste of ice cream with nostaglia
Great service and no waiting time
Kids love this place.
Clean and nothing better than B & R ice cream!
Baskin Robbins as usual good ice cream.
Very rude, the app didnt work so they were not able to redeem . They prefered trashing the ice cream . Really sick !! No respect for customer, no respect for food . I used to visit this place frequently as its convienent, but now m done with it forever ! You are a shame to the brand!
Classic and consistent ice cream
Over priced icecream.
Loves the world class chocolate
Excellent service and product.
Watermelon is my favorite!
The staff here often doesnt want to honor BRs national promotions.
Good ice cream
I go weekly for my mother with a minimum $40 - $50 order so staff knows me yet they are rude.
Awesome icecreams
Cool
Good choice of icecream
Nice and clean
Who doesnt like ice cream!
Damn ice cream is to expensive
Delicious......
HELL YEAH MILKSHAKES!
Kids friendly place
Great milkshake
Good one
Best
Awesome!
Yummy
Love it
Their ice creams are rich and I always go
Very good