Great prices, excellent work, honest and pleasant and friendly owners and staff. Highly recommend .
My Corolla sounded like a boat cuz my exhaust was dangling open, and Nick basically welded it right there on the spot. Didnt even take an hour. It only cost $42. I could barely believe it. Ive heard it said, Quick job, good quality, good price, pick two. Well, at this shop, youll get all three.
Great Family company with good prices. Very friendly and found what I needed. I get all my tires here. Thank you Paul 😊👍
I love their work very friendly and do the job right the first time, everybody should go see them
A family business. Very nice people.. Honest and reliable.
They are great what more can I say they are the Best I wouldnt take my Van anywhere else 😉
I’m super disappointed in how unprofessional the owner treated me on my visit. To start, I was a referral. I had a noise in the front of my car and he came out to listen to the noise by driving it around the corner. He DID NOT have time to put it on a hoist or DIAGNOSE it til the following week because he was busy. I told him another mechanic felt it was the strut mounts. He said potentially, but the noise doesn’t sound like struts, but agreed I needed them nonetheless. He also said he could do them for around $900. I explained that was a bit much for me and that I needed to have it fixed sooner than the following week he had time and thanked him for his time. Well long story short, I had the struts done same day, and because he was kind enough, I thought well I’d get an alignment, and schedule a time for him to check out the noise that wasnt fixed right?.. And wow did he blow up on me. Him and the lady in front saying “We don’t do business like that over here” “take your car back to the guy that did your struts to ask him what the noise is”..literally declined my business, and was rude because I did not give him my strut job as well. Like I did them wrong or used them. how rude? You never diagnosed my vehicle for ANYTHING. Never put my car on a lift and so I never shopped you. 2nd I knew I had to get struts done ANYWAY, and I came for suspension noise. Should have been happy to receive work, but instead acted like a baby because I didn’t give your shop a $900 strut job that you couldn’t do until the following week. Fact of the matter is he was extremely unprofessional, and reasons like this is exactly why it’s so hard for customers to trust mechanics. I ended up being treated right by someone else finding out it was motor mounts needed, and as I was planning on originally giving this shop my remaining business, and potentially becoming a customer I will respectfully make sure me and my family take our business elsewhere. It’s unfortunate, because I am prone to usually only giving great reviews, but this level of unprofessionalism was outright wrong.
Took my GTO to the car show this weekend and it both looked good and drove good
Excellent place for service and maint on your car. I have been going here for many years.
Great work and an honest price!! My Mom told me about this shop since they were able to get her car fixed at a third of the price of another local car shop that we used to trust. Now I will be taking my car here full time, absolutely recommend!!
Ive been coming here for many yrs. Family business & very honest with affordable prices.
Wonderful people. They to help you.
Very Friendly and great price!
Great service they treat you like family!
Excellent service I was taken in right away my car drives better than ever
I called today. I asked if the company worked with warranty programs. I was told that the company isnt interested in working with my warranty company. They will never have to worry about my business ever again. I was told that it was too much work to get a pre-authorization for service.
Always in and out real fast. They do great work. All around great customer service and efficiently done labor.
Have been going here for 10 years .They tell you when you need something or if you do not . There honest .West alliss best kept seceret .
Great Service. Employees are there for the Customers Positively.
Excellent service.
Great service at a great price!
Needed 2 used tires. Half the price of my usual place, quick and easy. Will definitely return again.
Good excellent services an affordable 👌
I LOVE this place. These guys go the extra mile and are reasonably priced I needed air in my tires (close to their shop closing time), and Paul took the time to fill them up. This kind of service is rare these days. I appreciate them all!!! 👍👍👍 Thanks guys!!! 😁
Love the car shop they are a1 for years now
Had my vehicle in a minor fender-bender, well relatively minor; the car had the frame I-beam and radial-arm bent so I had it towed to Richlen & Sons, and Paul took care of everything. He diagnosed what needed to be replaced, located the parts, and his crew had it back in my hands after 4 or 5 days (including the weekend so actually only 3 business days.) Now the vehicle drives better then it did even before the accident. Id recommend them to anyone!
They got my car done faster and cheaper then what they said
Used to be my 5 star, trusted shop. All it takes is one time of not truly serving your customer and being rude. I adjusted my schedule and went out of my way to bring my car in - fine but then I spend hundreds of dollars for new parts only to find out that the issue isnt fixed and now I have to adjust my schedule to bring it back in. This may not have been a problem if it were handled better over the phone, I was treated like it was my fault that the issue still exists. Why did you give me my car back if the issue isnt fixed? Youre nice people, nice family, good prices, genuine trusting folks but none of that matters when a customer is treated poorly in addition to not fixing a problem the first time around.
They are always reliable, honest and skilled.
Went to fix my a/c on my acura mdx paid 124. and was told it needed to be recharged. I asked if they are sure because that was already done and went it out in 3 days. The guy turned around and told me im not a mechanic and I did not know what I was doing. I left it alone I was not going to argue for his remark.. as long as they are sure and it is fixed. I got that done on a wensday Saturday I left town and didnt return till Saturday the following week a/c was not working at all took it back and was told it was the discharge hose and itll be 250 to do so mind you i took it the first time so the problem could be fixed. Any who this time i took it to a second mechanic and it wasnt even the discharge hose but the compresser. Im not a mechanic but know when something not Wright with my car. Would never go there again. Waist of money and time.
Excellent service. Great guys!
This place is amazing!!! They always take good care of me and I never have to wait to long. I have been taking my car here for the past few years and will continue to return. My family also now takes their cars here as well. They are all so kind and keep you notified as needed. Have saved a lot of money and time coming to this establishment. Thank you all for all your hard work and keeping my family on the road.
Do great work have been taking my plow truck their for many years and many more to come. They are upfront and honest reasonably priced. Thanks for all your hard work keep up the good work guys!!
Had my rotors and pads install. My second visit and had a great experience. Paul was genuine, knowledgeable and friendly. Highly recommend this place to have your vehicles service by Paul and his crew of professionals.
I have been bringing my cars here for 25 years - starting with my 93 Escort and my dad brought his cars there before that (and still does). They are always honest, no pressure, and fairly priced.We all have our strengths and mine is not cars or mechanics - but they never take advantage of that nor are they condescending. They simply explain what needs to be done and why so I do understand. Unlike the dealership I had warranty work done at, I never walk out of here with a list adding up to several thousand dollars of repairs needing to be done and marked as urgent & necessary (needless to say I didnt have any of it done at the dealership). Thanks guys for all the years of great service.
Really good service n quick fix. Came from out of town n gave me. A good price n respectfully employee. Just good service. 👍 Nick ur the best👍👍
Honest people! First time bringing my car here and was finished in a timely manner! Staff was very professional and told me everything I needed to know. I will be definitely be recommending them to my friends and family.
They got me in for an alignment job super quick even though theyre busy. Friendly service.
Excellent service, fast & friendly.
I have counted on and trusted these wonderful folks every since moving to MKE nearly 20 years ago. I used to shop around the first year or two but theyve been so competitively priced and frank with me I would truly miss them if I ever had to move outside of the area!
When my car broke down, I had it towed to Richland based on the suggestion of a relative. I was not disappointed. They got to my car quickly, identified and fixed the problem within three hours. I was back on the road later that day! Tim is a very knowledgeable technician and mechanic.
Great family owned business and the best alignments in south eastern Wisconsin
The folks at Richlen have been very pleasant to work with and very flexible. Their prices are some of the lowest around and my experience has been that their work is top notch. I like to do a lot of the work on my cars and have used them for alignments after suspension work and for doing work that I just dont have the time/tools/talent to do on my own.
The ONLY shop we will take our cars!When honest top notch service is needed look no further than Richelin & Sons! I do a lot of the work on my own cars and when I cant figure it out they can. 100% recommend these folks. Mom and pop as they come but intergity and quality repairs is their main focus. Friendly as well! Dont hesitate to take your business here!
Was fast great service. Paul was my Technician and def was a fast fun and friendly guy!.. Thanks for the alignment! 👌
Family ran business that cares about their customers. Technicians are well trained and always do fantastic work. Above all else, they are HONEST
At first they were good. The last time I took my van in they had it in the lot with the hood open and my radio didnt work. I found a new shop.
I have been going to this 3 generation mechanics for years. They are all honest and upfront about what you need and dont need.Pat is awesome
Yesterday I had a tired exploded on highway. Was very upset with dealing with shops around to try getting fixed. I came here and Nick gave me option to use. After relaxing and playing with their dog I got 4 new tires and oil change. During service they brought old tires and showed us how close other were to go. Course place I took car for oil change before never told me! Because of the service they gave me and gave my wife before they have a new customer for life. Thank you and God bless!
Not very impressed. Prices are higher than the norm and they take forever to complete your repairs. I cannot suggest them at all. Do yourself a favor and find a better auto shop
Started off with just a call to check on pricing and once i spoke with these guys Nick and Paul i knew this was my new mechanic !!! Easy to talk to, great pricing, and helped explain some things to make sure was clear from the start. Would highly recommend to any and all to check this place out
Very good experienceVery professional good prices
Excellent service and fair prices! And I trust them!
Great service, family owned business. Always fair and great prices.
The best place in town! Always friendly and helpful information about your choices on what you need done, never a problem with the work they do . Thank you for your great services!
All-star folks, always doing the right thing. Suggesting possible work arounds and must have fixes.
Didnt visit it, went by on the bus going to work Im told theyre good mechanics by a friend
Very kind and fixed my car for a very good price
Ive been going to richlen and Sons for a long time and theyve done a great job again today fixing my tire and they work on my car for all things you always do a great job thank you James Severson
Honest prices, Quality repairs, Quick turnaround. Is all in a days work for this family operation .
Owner and wife were not friendly. Because Im not a mechanic both of them gave me an attitude of I didnt know what I was doing when trying to fix something that they had fixed prior. Will never return! There will be no response from the owner on this one.
Family owned for years. Honest and reliable.
I have been going there for 50 years,yes 50, great place and people.
Fast, reliable, and honest.
Went for some emergency service . got it done quickly near end of day.
Great customer serviceGreat pricesThe best service in the city from this family owned business. Richlen & Sons 👍🏿👍🏿👍🏿👍🏿👍🏿
Fair and honest. Great place to get your car fixed
Great place!!
Nice people very polite and car service
Best shop in the city and mst trustworthy without a doubt💪🏾
My dad has been going here for years. Prices are ok but the work is great and they will tell you exactly what needs to be done no bs
We have taken our cars here for years great service, honest mechanics and great prices!
First time customer, prompt service professional family owned shop good pricing I will recommend this shop to my friends andfamily.
Good prices for repairs . take my vehicles here all the time .
Will never come here again! I knew when I brought my car in I needed a lot and it would be expensive. After everything ended up costing over $500 more than I was originally quoted. I was originally told it would take 3 days. Now 2 weeks later I still dont have my car back! I was called to pick it up and found out they didnt fix one of the things I brought it in for. They kind of half did it or actually a different part of it. So I got to leave it even longer. At least that part they are doing for free and supposedly I can get my car tomorrow. Got the list of stuff they did fix and theres a ton of things we never even asked for or were told about. These people are nothing but scammers. I wouldnt recommend them to anyone!
Old school customer service.
Quick service,nice people.
The owners Paul and Paul JR are so professional and great at tires is so OUTSTANDING!!
Great people and great work for a good price.
Always great service
Fast honest service!
Excellent prices and service
Stand up guys and very honest.
Great job!
My wife went in and got a quote. then i went in and got a quote on the very same car. and my quote was $230 lower. lol beware
Great place to have fix car
Extremely knowledgeable, friendly and fair prices.
DONT EVER GO HERE FOR ANY REASON!!!!
Very friendly service
Only place to go for auto repairs!
Best in the business
Great service