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Uptown Ford Lincoln
2111 N Mayfair Rd, Milwaukee, WI 53226, United States
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Uptown Ford Lincoln
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D.
Review №1

Ahmed Hill was awesome. It was a flawless purchase. The entire team was helpful. Ahmed didn’t pressure or hassle us at all. Really smooth transaction. He made us feel like guests in his home. I highly recommend this dealership and I highly recommend working with Ahmed!!

Wi
Review №2

I recently bought a CPO Lincoln Corsair from Ruth at Uptown. This was an online sales as I live about 400 miles from Milwaukee. Ruth was very helpful in the week before we drove to pick it up. The entire process was very smooth and Ruth, Chris and Jim (in finance) were fantastic to deal with. If you live in the Milwaukee area, I highly recommend the team at Uptown Ford Lincoln

Aa
Review №3

My wife and I had a fantastic experience!!! We were in a rough spot. Our car was recently totaled and the market for a used vehicles is horrible right now. They had a used one owner vehicle that was older but in great shape and had low mileage. They we very accommodating and friendly. The sales guy and finance team were fantastic. We will definitely be back.

Sh
Review №4

I had the best experience buying a car, in the 20 year history of buying cars. I got a great deal and awesome trade in price, the people are wonderful. I would like to say thanks again to Dave used car manager, salesman Griff and finance Scott. Scott the wife and I agree, you still got enough room for love in your heart. You have a customer for life. Thanks again, Uptown team.

Tr
Review №5

Was a 2 star review - now it’s a 1 star only a few weeks after initial review because they still haven’t called me to tell me the recall part has arrived and to schedule the work. I’m sure they never even ordered it.ORIGINAL REVIEW:I’ve brought in my fleet vehicle for service here four times and three of the times I’ve had some completely avoidable oversight come up. One time the sales rep ordered a part for the wrong vehicle (or so he claims - pretty sure he just forgot to order it), and twice I’ve had an issue with the wiper installation. Two of the three mishaps required me to bring the vehicle back several times. They are always friendly and they get it fixed eventually but, call me crazy, I just don’t feel comfortable leaving the functional success my large work vehicle in the hands of people who struggle with such menial tasks and I can’t keep wasting so much of my workdays for routine service blunders. I’ll be scoping out a new place for fleet service in hopes that it will be done right the first time in the future.

Ma
Review №6

I had the absolute pleasure of working with Griff Dixon on locating my new vehicle. My overall experience at Uptown was nothing less of pleasant due to the exceptional customer service provided by Griff. I would highly recommend Griff and his team at Uptown if you are looking for a seamless, stress-free car buying experience in the Milwaukee area.

Cl
Review №7

Excellent experience. Salesman Andrew was able to answer all my questions and was accommodating to all my requests. The rest of the sales team did a great job communicating to me through the entire purchasing process. Would recommend this dealership to anyone.

HA
Review №8

I recently purchased my second brand new truck from this dealership. I’ve purchased multiple vehicles from other dealerships before this but only one from each dealership as the experience wasn’t all that great. It’s safe to say that UPTOWN Will be taking all of my purchases and money when it comes to new vehicles as long as I’m in the area. Thanks guys.

Da
Review №9

The service department at Uptown is amazing! I used to take my truck to Ford dealer in Waukesha that was absolutely terrible (Hard transmission shifts that were normal after a change, wheels left untightened, and questionable fixes). Since then each issue was addressed professionally and my truck has never run better. Thank you Uptown!

ma
Review №10

Service was horrible. Brought my car in for brakes and rotors. They replaced them but still squeezed a lot ! I returned my vehicle 4 times and they still couldn’t get it right. On top of that one of their mechanics damage my car during a test drive. I am not pleased.

St
Review №11

Brian S sales person was extremely professional and very knowledgeable. Scott in the finance department has always been great. It’s a joy to work with him. My overall experience on this vehicle was the same as with all my past vehicles-Smooth, quick and delightful. That’s why I buy all my cars from uptown. And recommend you to all my friends. Keep up the great job!

El
Review №12

My first time buying a car from a dealer, Im very impressed. I was talked through the entire process, Andrew was the best! He made sure I was comfortable with everything before I left the lot. Definitely a good group of experienced individuals. Thanks Uptown!

De
Review №13

Not a single person spoke nor even attempted to see if I needed assistance. Something as simple as a code reader apparently requires full stomachs, as I had been told that I would not be helped until after lunch by the female lead/manager.Great job Uptown Ford Lincoln, now known as - UpYours Ford Lincoln. 🤢🤮

An
Review №14

I was pleasantly surprised that both my recall issues were completed on my car when I was only expecting to have one of them done due to parts needing to be ordered. Thanks,

Ke
Review №15

Easy to schedule online, lots of appointment times available, quick sign in, maintenance done in an hour, applied my Ford points automatically so I didnt even have to go to the cashier. I drov past 2 other ford dealers to get here and will continue to do so in the future.

Ho
Review №16

We just purchased a beautiful used car from Mark Brosseau he was so nice and accommodating and patient with us. He made things so quickly and smoothly. When we arrived for our appointment it was just a few minutes and we walked right into finance with Scott. (who was a funny guy) everything was very efficient and we LOVE our car!! Thank you to Uptown. We will be back for a second when the time comes :)

Of
Review №17

From Sales to Finance, it was a smooth experience. Mark did a great job in working with us!! Thank you!!

lo
Review №18

Awesome customer service... Extremely satisfied

Th
Review №19

Due to a flat tire I had my Echo Sport towed to Uptown Lincoln Ford. I received a call from Lyle (service) early the next morning with an estimate of the cost for a tire and labor. I wanted to check on the cost of this car after the lease is up so I spoke with Scott (finance) who gave me that figure after he had pulled the file. Scott told me that the tire was covered under the lease policy I had with this car. I was surprised that it was covered because who gets a flat anymore these days? My words, and Scott talked me into taking the coverage on day one of the lease. Thank you for that! I have had many interactions with this dealership and all have been professional and courteous.

Me
Review №20

I bought my first car back in June through Richard Enea. He was highly recommended by my mom & after my experience, I will pass his name along too. Our first phone call was quick and to the point - I appreciated that. He asked for details of what I was looking for - and when I said I was looking for a used vehicle, he did not pressure me at all into looking into a new model, I respect that.Shortly after our first phone call, he called me back with options. Thankfully, there was a make and model of the car I wanted, but he also gave me some other options. The car was at a different dealership and he offered to bring it down to Milwaukee, but I was too excited and told him that I would drive up to Slinger.Following the test drive, the process flew by and I left with my dream car. For my first time car shopping, his service was outstanding. Friendly, professional, prompt and honest. Not to forget, I appreciate his patience while working with me, quite an eager first time buyer.I highly recommend him and when the time comes to purchase a second vehicle, I will go through him!

Ch
Review №21

Always a pleasure to deal with everyone at Uptown! Fast, efficient, courteous service in a welcoming environment.

Br
Review №22

IT WAS VERY BUSY THIS SATURDAY MORNING AND LUCKILY I MENTIONED A RECALL THAT I WAS INFORMED ABOUT AND THE TECH TOLD ME THAT HE MIGHT HAVE THE PART. THE PART WAS AVAILABLE AND HE TOOK CARE OF IT TO SAVE ME A TRIP BACK AFTER GETTING MY OIL CHANGED. THANKS GUYS!!!

Er
Review №23

Im happy that I bought my vehicle here from Ahmed Hill, he was a pleasure to work with and I couldnt be happier. Will recommend friends and family to uptown.

Be
Review №24

Great service and great customer care!

Vi
Review №25

Went in for an oil change and got quick and easy service

Su
Review №26

Lyle and Bob in service were both very helpful from start to finish on my vehicle. Although Ford did not honor their warranty, Im happy with the service and communication I received from this location.

Ca
Review №27

Weve been purchasing/leasing cars from Uptown for the past twenty years and have never been let down!! Excellent customer service and quality cars!! Patti A.

al
Review №28

I had coincidentally had a flat tire happen and pulled in luckily to this dealership. I went to the service desk and told them what happened and i think i have a spare and if there was anything they could do to help. Within 15 minutes the guys come back with my car and plugged my tire that had a big nail in it. They were super quick and very helpful on getting this taken care of right away for me! Out of the bad luck this happened to my tire it sure did happen at the best spot! Thank you guys

Su
Review №29

We have been coming to Uptown for 20 years or more. Total confidence in the technicians and service department. Bought my car there 19 years ago and it runs as well as the first day I bought it. Uptown has taken excellent care of my vehicle. Highly recommend.

Ja
Review №30

Awesome service. Outstanding maintenance program.

Ib
Review №31

Andrew is the man he helped me get a suv when I had no hope of getting one

Al
Review №32

Rod in parts was awesome. Helped me out when he didnt have to (after hours). For this we believe he should be commended. Thanks Rod!

As
Review №33

Sales rep Griff was great to work with and was very patient.

Mi
Review №34

Extremely hassle free buying experience. Very friendly place!

Ja
Review №35

I have purchased Lincolns and Fords from Uptown for 25 years. I have always dealt with Jeff Sardina and Jim Bertino. The entire team at Uptown exceeds my expectations. From the Pentler Family across the entire team they make you feel like a valued customer and are always there to be helpful. Everyone is extremely friendly and courteous. Recently I had trouble figuring out a feature on my new Lincoln. I called into Owen and he immediately knew the answer and walked me through the setup. I would recommend giving the Uptown team the opportunity to fulfill your auto needs. If you are looking for a new or used auto or service give the team at Uptown an opportunity to show you the difference.

Th
Review №36

Leased Continental Reserve that I have had for 15 months. About 10,000 mi. 2nd service. Oil and inspection. They also washed the car and vacuumed the interior. No charge. I dropped the car off and came back for it. The only reason I didnt give 5 stars is that no one came to greet me when I drove the car in. As a former BMW customer Im pretty fussy.

Mi
Review №37

Everything was nice and smooth service was good but the tech failed to check the inside door handle for oil smudges the interior was light cream but was immediately removed upon bringing it to there attention so I was very satisfied with the service Uptown is definitely my best Lincoln experience...

Be
Review №38

Uptown was recommended to me by a friend because of their service and friendly staff. They did not disappoint. From the front desk greeting to driving away in my new Ford Escape, it was a pleasure.My sales associate Amanda Foster, was kind, patient, and best of all knowledgeable. I have NEVER been given a vehicle demo like it. She knew each feature, top to bottom, front to back, inside and out. She was also terrific about showing me my potential finance options. Im not impulsive and her patience was appreciated. It took me almost 2 weeks to decide and I made a last minute color change and she took it all in stride! After the dust settled and the car was mine, she set up my phone, reviewed the cars features again for me and sent me away confident and secure that Id made the right choice.Scott Krause completed the financing with me and made the transaction painless. Thanks to John Pentler for the assistance in finding the vehicle that perfectly matched my needs, wants, and desires in a new vehicle.The truth of the matter is that I felt like part of a family when I left, even being introduced to the gentleman in the service department. Everyone was so nice! I now would recommend Uptown Ford now too!Thank you all, especially Amanda for the superior and individualized support I received at Uptown. YOU ARE THE BEST!

Re
Review №39

My recall appointment was fast and friendly service.

Ka
Review №40

Kevin was very helpful, and so was Lyle. Thank you

Jo
Review №41

I have purchased autos from Uptown since 1991. Why? Personal service both before and after the sales. Excellent service and personal attention make the difference. Quality top to bottom

el
Review №42

Needed a part for my daughters car, the parts manager was super helpful and knowledgeable. Great people!

Pa
Review №43

I had a Great experience at Uptown Motors! As I approach Retirement I wanted to step into something more than what I had been driving. The Lincoln Corsair was a good fit for my wife and I. It was a bit more than my budget but Brian Nord and Scott Krause worked hard to hit my number and the rest is history. I love my new Corsair! It was clear to me early on that this dealership was something different. A sense of family all around! Brian was so easy to work with and as professional as they come. He gained my trust early on and never lost it! At times we talked about our familys more than vehicles! I loved hearing Scotts stories about the history of the dealership and his own car collection. At ALL times I felt like I was number one. You didnt just push me out the door after the sale. I appreciate all the time taken to get me into this Corsair. Thank all of you at Uptown Motors for the best new purchase experience I have had to date. I live an hour and forty minutes North of Milwaukee but you will always be my first recommendation!Pat McMullenSherwood, WI

Mu
Review №44

Schduled a service request a week prior over phone. Called them to delay the appointment by an hour on the day of and confirmed Ill be coming in. And when I went down there they apparently had no appointments schduled in my name.Seems like a good place to get your work done but messing up an appointment is very amateurish.

Ka
Review №45

They are about how much money they can get you to spend - I don’t believe anything they say. Sad you can’t trust your Ford dealer. The dealer is nothing but a rip off - told me my air conditioner would cost $2200 to repair - I could replace the entire system for that.

To
Review №46

The best car buying experience I have ever had - so fast and easy and great people to discuss options with

Bo
Review №47

A very wonderful experience in purchasing our 2019 Expedition. Our salesman was very understanding in what our needs were in a vehicle. They were patient with us in our search for the right vehicle as we explored other brands and dealers. We were treated with respect through the whole process. We got a great vehicle at a fair price and great service. I highly recommend Uptown Ford and working with Ed or Brian.

Jo
Review №48

Very excellent purchase experience. Product line has really come around in the past few years. Staff could not have been more accommodating. Owen was a great sales rep. Very recommended!

Sa
Review №49

Service folks were very helpful and friendly

Sh
Review №50

This is the third vehicle that I have either leased or purchased through Uptown and each time has been an easy experience. The team here is great, friendly and professional. If you are looking for new vehicle, I highly recommend Uptown Ford Lincoln!

Ad
Review №51

Brian Nord was absolutely outstanding!I was nervous about buying a car as I havent had to do so in over 1 years. Brian was professional, courteous, lent his expertise to me and I could not be happier. I went in thinking I was going to purchase a car that wasnt exactly my dream car, but Brian showed me cars that werent even on my list. Now I am thrilled to say I am a proud owner of a Lincoln MKC.Thank you, thank you Brian Nord and John Pentler!!!

We
Review №52

Great service by Curt. My car was washed and mats were as well which i was really happy about. The only thing is the newer technician didn’t check my air in the tires. I called Curt and he had me bring it back and it was done right away for me. Great service and I will be back!

Gu
Review №53

Mr. Bertino and his partner Jeff went out of there way for me. I never thought i would be in a new vehicle and be able to afford it. I would recommend them to everyone. 100% satisfaction.

Ca
Review №54

These guys are square dealers. They had a used car on-line. I asked questions, got answers, then went there and bought it. Great car! Great service! Very happy. Nice folks.

Wi
Review №55

They made the experience amazing. Did everything online and walked in the dealership met with Cody for a hour was driving home after. Scott was also pleasant to speak with. His presence of 30 years really shows. My next car will be at uptown!!

Sh
Review №56

Thanks to Curt and the staff at uptown!! Curt knows the business and is always very helpful! Will definitely go back

GJ
Review №57

They sold me a lemon and they knew it. they would not furnish me with maintenance records even though the vehicle was first leased from them in 2015. The 2.0 eco boost is the worst motor Ford built and Ford knows this from 2010 through 2018 and will not fix there own mistakes .l

Ch
Review №58

Uptown consistently provides outstanding professional service. Thats why we continue to patronize them!

ja
Review №59

Owen was awesome. He went above and Beyond to show us the car via video because we were out of state. A+++. Go see Owen for a great buying experience.

Br
Review №60

I brought my vehicle in for service on a known issue. To begin, the service writer attempted to hit me with a diagnostic fee of $120 even though I have the extended warranty for said known issue, and states this fee should not be charged. The service writer then told me that they DID experience my problem, but it wasnt bad enough to fix. I dont think Ford would stand behind that statement, but the service manager explained to me that my problematic clutch is something to be coveted in the new mustangs. Im not sure why anyone would want to buy a $30,000+ mustang and have it jolt and shudder everytime you accelerate. He seemed very distracted and like I was wasting his time. This experience was a joke and an unprofessional, complete waste of my time. As someone who works in a dealership and sees how customers should be properly treated, I cannot recommend this dealership.

Ma
Review №61

Attention was paid to my fears of car shopping during these Covid-19 times. It couldnt have gone more safely or more pleasantly. The whole car shopping and buying/leasing experience at Uptown was flawless! Ive got a super car at a super price and am ALL SMILES!

Fi
Review №62

I had a extremely poor experience with this dealership and with a salesperson by the name of Owen. They sold me a lemon and despite my request for a refund, they refused. I have since had to put in over $5000 to make the car safe to drive (Ive had the car only 4 months). Never again Uptown.

Ma
Review №63

Thank you for saving my day! Car broke down while I was out of town and they were able to get me in same day for a warranty repair. Amazing customer service. Marlon was absolutely amazing and every customer should be so lucky to have as their service advisor. Thank you for the quick repair and great service. If you were local, Id be a loyal customer.

Sh
Review №64

Horrible experience so far with this location. First issue happened in May, my work vehicle had a recall for parts and as advised I was supposed to come here and schedule an appointment. They said they did not have the parts and would call me as soon as possible to get me scheduled. These were mandatory parts that could have caused issues while I was driving. After two months of no call, I showed up and they didn’t apologize for not calling and scheduled me for an appointment like nothing was wrong. I wonder how long they had the parts for since they had them when I came back.Second issue comes with the repair. I emphasized with the employee that this is a work vehicle and I will need it Tuesday morning for work. I could not accept anything after 730am. The employee said that’s no problem and assured me that I will be able to grab it by then. They then call me to tell me that I can’t grab the vehicle until 1030am and there’s nothing they can do about it. Not once did I receive any sort of apology and they did not make me feel like they were trying their best to rectify the issue. If they would have reassured me that they were doing their best I would have given them some space and let them do their job. I understand how things happen that aren’t foreseen. I did not feel like a value customer here and I will not be returning for this reason.

An
Review №65

I was treated with the utmost respect from every department (ie: sales, finance, body shop). They were kind, patient, and assisted me with ALL of my questions. I couldnt ask for better service. I was thoroughly happy when I walked out the door and drove away in my new car. Bottom line: my car buying experience was enjoyable and I would recommend Uptown Ford Lincoln to anyone looking for a vehicle.

Ka
Review №66

We had a great experience with Richard Bruhn in sales. Richard advocated for us at several key points in the sale process. Also, Richard is funny and we appreciated his sense of humor. We drove from Madison to Milwaukee because Uptown had an excellent price on a used F-150. We were happy to close a sale and hope to stop by for the free car washes when in town. Thank you!

Ed
Review №67

I purchase a Chrysler Town and Country 2012 from Uptown Chrysler. This vehicle reach every expectation after test driving so I made an offer and purchased. Their staff was extraordinary. Justin the salesperson was very accommodating. I spoke to John a family member of Uptown on Mayfair with a concern and he immediately stepped to the plate and handle it for me. I would highly recommend Uptown Motors if youre looking for a pre-owned or new vehicle.Theyre a five-star operation! Russell

Da
Review №68

After shopping at a couple of other Ford dealerships, I purchased a new 2018 Ford F150 at Uptown last week. It was a fantastic sales experience. I strongly recommend that you ask to work with Rich in Sales. Even the management team made the process simple and easy. Thank you John, James, and Jeff!If youre looking for a new Ford, put Uptown at the top of your list. If you have as good an experience as I had youll be glad you did.And, Im loving my new F150! Nice truck!

Ka
Review №69

Went to Uptown thanks to Kroger employee perks. Wonderful sales people - great management! Treated like a person, not a number. No hoopla and straight forward honesty. Very refreshing! Went above and beyond to get me the truck I wanted. Definately will return and refer anyone to them.

cn
Review №70

Purchased a 2013 F-150 here approximately 2 years ago. Had some very minor issues with the vehicle, and the dealership stood behind it and fixed them for a very reasonable price. Was impressed with the dealership when I first bought the vehicle, but the service post purchase was incredible. Will be a lifelong customer after these experiences. Will be buying the wife a new vehicle here in the next month or so. Highly recommend this place.

Ka
Review №71

As always friendly, fast, and smiles everywhere. They remember you, your not just a number. They go above and beyond.

Ca
Review №72

Scheduled an appointment for an oil change, tire rotation, and recall. I couldnt get my truck in on the day I originally scheduled the appointment, but I was able to bring it in a day early and get a shuttle ride home. Again, the staff exceeded my expectations and I definitely left satisfied! Will go back again!

le
Review №73

Brian(salesmanchild) was horrible at his job. The only employee there that I would ever hire or respect is the front desk employee, she was on point. Everybody else .... woof. I took my money elsewhere for my Jaguar purchase. I wish I could leave less stars than 1 on this review but I digress...

Ka
Review №74

Owen Stegner worked with us in buying our 2019 Ford Escape. He was very knowledgeable on the different features and really showed us around our new car to make sure we were totally comfortable before leaving the lot. He was very helpful in finding us a price and features that fit within our budget and our wants. He also was just a good guy and fun to hang out with!

Ro
Review №75

Marlon in Service was phenomenal for me today! Came in with a real problem and he and his crew got me in and took excellent care of us. They all made my son feel right at home and while I waited I was able to charge my phone, work on a computer and drink coffee. My day was completely turned around by the friendly service and accommodations. Thank you Marlon and Uptown!

Ly
Review №76

My husband and I got to know Brian S. from a previous Ford purchase, so when it was my turn to buy a new vehicle, I wouldnt have trusted any other dealer or salesperson. I emailed Brian letting him know what I was looking for and my priority list of features. I also had a price limit and a trade value expectation. Brian found a vehicle that met my expectations and Uptown gave me a very fair value on my trade. It was an all-around great experience. I highly recommend Brian and Uptown for your next Ford or Lincoln purchase.

Al
Review №77

I had a great experience working with Amanda Foster at Uptown. She was highly knowledgeable on every vehicle in inventory, incredibly professional and closely listened to the details/features of what we were looking for in our next vehicle. Within a short period of time, she found the perfect match and we were able to get the exact vehicle we were looking for at a great price! I would highly recommend Uptown -- ask for Amanda!

Fa
Review №78

Always very pleased with the service and courtesies extended by this dealership. I have dealt with Jeff Sardina for several years and always been happy with his response to my questions and needs.

T.
Review №79

Jim and Jeff were great!! I was moved by the artful combination of their professionalism with sincerity and care. They really believe in their product and take pride in the work they do. All of which made me feel secure and confident in my purchase decision.Uptown is awesome! I wont go anywhere else.~ T.R~

BO
Review №80

Great people / service!!!👍

Mi
Review №81

Needed some parts for my car, and found Uptown was on the way home from work. I called them around 6:05pm, and they said the parts department closes at 6:00pm, but I will transfer you anyways, maybe you can catch someone on the way out . I did catch someone, who proceeded to assist me, even though his desk was closed. He took the extra 5 minutes to help me find what I needed, and also had the parts in stock. I told him I was still about 10 minutes away, and asked if I should come in the next day. He said heres what Ill do, Ill leave them at the cashiers counter, and you can still stop by tonight. He gave me my total, wrote up the bill, and left it at the counter. I stopped in at 6:15, and the cashier (also super friendly) had my parts, and bill ready. These guys (and gal) went above what was required, and made the task easy for me. I was able to install the parts that evening, and fix the issue quickly. In the future, I will be buying my parts from them, no question.

Ka
Review №82

Have been a customer of Uptown for many years. Service is always A-1. Our purchases over the years have always been pleasant. No pressure. Our salesman, Rich, always listens to our needs in order to help determine what is the best fit.We know that whenever we need something, or even have a question- it will be handled quickly and efficiently. The entire employee TEAM is well managed.

Ja
Review №83

Excellent service!

Ja
Review №84

The tire pressure sensor on my 2013 F-150 was replaced without hassle. Despite a minor scheduling misunderstanding, the job was completed on time and as agreed. The service advisor, Curt Evers, was courteous and efficient. The dealership customer waiting area was pleasant and comfortable with complimentary coffee! My compliments to Uptown Ford & Lincoln! I recommend this dealership!

Sa
Review №85

Always have a good experience at Uptown. Very friendly people, good service.

Bo
Review №86

I go there regularly, with an appt Im always in and out. Yes the wash job is much appreciated too.

Sh
Review №87

Most positive car buying experience we have ever had. Everyone was very helpful. They listened to what we wanted, they did not try to oversell. Would definitely recommend Uptown!

Mi
Review №88

Ahmed was very professional and helped me find my perfect car!

Ch
Review №89

Car buying experience was second to none! Love our new car!

An
Review №90

Overall my husband and I had an okay experience working with this dealership. The only reason we made the trip to Milwaukee (from Appleton) was they had the perfect vehicle for us, and we were looking to buy used. Unfortunately, instead of working with someone who was knowledgeable on the vehicle, we worked with a Product Specialist who never actually seemed thrilled to even be at his job. When you are spending this much money with someone, you would think he would at least smile. The day we drove down to pick up the truck he didnt even fill it with gas, and said, We only do that for new cars. Fortunately, the rest of their staff, including the manager that oversees warranties were nice, and enjoyable to work with, and thanks to him we drove off the lot with a full tank.

Me
Review №91

I have to say how much I love Uptown! My family has bought several cars from here. Unfortunately I feel that many dealerships are out to make a buck & people are just another number. I feel that whenever I go into Uptown I feel like family! I cant thank the people enough who helped me get into my new 2015 Ford Fusion Frankie! I will be a lifelong customer!

Cl
Review №92

My wife and I were in the market for a pickup truck and found a very nice used vehicle here.I worked with Cody and his sales manager Jeff. Both were extremely professional and accommodating.10/10 would buy a vehicle here again.

Ke
Review №93

Great Service! From a shuttle to the office or coordinating a loaner vehicle while your car’s in the shop, they got you covered! I had a really good experience and will take my vehicle there again. Very professional staff.

Ms
Review №94

I have been here 2 times for an oil change. Sad to say this will be my last time. 1.5 hours for an oil change. They did not have my oil filter both times. When i call and make an appointment isnt this something the service department should know if they have it or not? I am not going to do your inventory. They also factory reset my car twice. This is a pain to reset my phone and all my radio stations, sounds petty but annoying for me. I pay for a service, i expect good service. I watched The receptionist be so rude to a customer that i apologized for her behavior. The face of this company and you put a very rude person in the position. Christmas decorations were more important than customer service...... the sales people are great but service here is awful! Please do something to make your service better!

JO
Review №95

Higher standards and it shows... take if from the Nations #1 Salesman...I used to work there early in my career. Great Family..great location..great salespeople (they only hire high integrity) true professionals. Love this Place!

Ma
Review №96

Easily the most thorough, and professional, car buying experience I have had ever, thats a fact!! From buying experience to service, everything is excellent, every time!!

Ja
Review №97

Service was good and appointment was on time and completed as projected... I was satisfied with the service and the results...

Br
Review №98

Brian S. my salesman and Scott in finance made ALL the difference in my experience! I will be recommending them to others who are in the market for a new or used vehicle. Brian was great because he was not a stereotypical car salesman. He wasnt pushy and only called me once to verify the day I told him Id be coming back to the dealership. Scott was a straightforward and very helpful person that made the financing of my new Explorer Sport easy and affordable.

Dw
Review №99

Service Specialist Marlon was very helpful in getting my car back on the road. He made many calls to the warranty company and he called to follow-up with me to ensure everything was okay. The service manager Bob Maxwell was amazing as well. Thank you Uptown Ford!

Sa
Review №100

Had a fabulous experience at Uptown from start to finish. Shout out to Brian and Scott for being so knowledgeable, helpful, and friendly. Car buying was something my husband and I were dreading after dealing with so many slimy salespeople in the past, and from minute one- we knew wed stumbled upon a special place. Family-owned, service-centric, customer-friendly, and truly painless sales process. We love our new Ford! Thanks Uptown!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:2111 N Mayfair Rd, Milwaukee, WI 53226, United States
  • Site:https://uptownmotors.net/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 414-771-9000
Categories
  • Ford dealer
  • Car dealer
  • Car finance and loan company
  • Lincoln dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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