I called in and was given same day appointment. The gentleman checked the tire in question and inspected all others. I was provided with great customer service and given my options without bias. He was knowledgeable about the products. The entire process too 3hours and I was back rolling safely without a huge gouge to the finances. Support local...their customer service is better than a 5 star rating!!
Olson brothers is a full service operation.A large part of their service is providing personal connection to help the customer figure out what to do.This was the year for my 20 year old super duty to get into shape.It is now lifted, suspension renewed, really cool tires and wheels. Additionally they checked the truck over, front to rear, provided accurate and clear status overall.Thank you Brad
Incredible consideration from start to finish accommodating me in my unfortunate situation of my car being stolen. Brad & his team were undoubtedly generous, gracious, & compassionate in my time of need, I will be everso grateful! Linda
I called on a Monday morning with a check engine light on, and they squeezed me in same day! I always have amazing customer service and the staff goes above and beyond to help make the experience as stress-free as possible.
Brad Olson is a champ! He and his team goes the extra mile to ensure people are well taken care of. You have definitely set the bar for customer service. Great job and word-of-mouth will go far for your establishment. Im definitely telling everyone I can to go to Olson Bros!
All of the staff was super courteous, helpful & professional! Excellent service! As a walk-in, they worked me in between appointments & while another shop said Id need two tire replacements... They were able to remove the bolt & noted zero damage to tire & not even a repair needed! Their honesty & prompt service was stellar! Highly Recommend!!!
They inform me of services that my car needs, but have never tried to sell me additional things. They went out of their way to find me a part that was half the price the dealer was charging. I have used them for over 10 years and have always been happy with the work they did and with the way I was treated as a customer.
Brad and Tracy worked hard to get my work van up and running quickly! Great people to deal with. Thank you very much!
I had a great experience again with Point S tier and service. I bought my truck tires from them they were great with them as well. The new tiers for my boat trailer look amazing! Thanks for Brad at Point S tiers and services for ordering them for me thanks again for taking good care of what I needed.
Great experience! Arrived at 11am on a Monday with no appointment asking to repair a tire. I was greeted immediately upon entering and asked how I could be helped. A staff person took my information and walked me out to my car for an assessment, pointed out out a small tire puncture, and said they would need to assess for a repair or replacement. I didnt have a ride so I stayed in the lobby while they looked, told me it would be an hour wait. 40 minutes later, they told me the tire was repaired and ready to go! Thanks for such great service. Ill definitely come back for future service needs and happily will recommend your business to others.
This is a great family run business which supports the local community and provides excellent customer service. It’s nice to be able to trust the people who keep your cars in tip top shape. Luke
I dont know where to start. They have literally been a lifesaver for me. Always willing to go the extra mile. I live very close to this shop, so I dont know if this is a service they offer to people who live further, but they have been delivering propane refills to my humble home for about a year. My tanks are bigger than average and I dont have a car. So, yes, I am immensely grateful. But they are polite and cheerful every time. Hard to find that level of service nowadays.
As always, prompt, courteous and professional service! Brad always goes out of his way to accommodate me, which is very appreciated! I always highly recommend Olson Bros. Service.
It’s great to know my car is well taken care of and I’m not being overcharged. Everyone there is fantastic.
I have always had great service at a fair price for repairs.Very dependable. If I trust them with my Ford Lightnig you can bet that I trust them.
I had a great experience here! The shop was recommended to me by my father in law, a long time customer of Olson Bro’s, and I am glad he did! I was able to get a quote for repair and have it completed on the same day! I had been looking for pricing with some other places (radiator replacement), two shops quoted 800 and 1100 respectively. Olson Bro’s did it for around $500. Incredible. The associate who assisted me was Vince, he was polite and knowledgeable. 5 stars all day and twice on Sunday.
All the employees provide fantastic listening skills and great customer care/service during the entire engagement. It is fantastic they have their business cards out in front. They also have there names monogrammed on there uniforms so you can address them by there first name. Tracy, Taylor, Jared and Brad are a few of the staff who assisted me with my repair matter recently.
Took our truck in for new tires and alignment- amazing work! We will be taking all of our business to them from now on.
Thanks for another job well done! I’m so thankful we have a trustworthy place to take our vehicle no matter the problem. Thanks Olson Bros!
Traveling through and we got a flat tire. This location went above and beyond to help us get back on the road and make it an enjoyable experience. Thanks to the great guys that work there!
They are the most honest tire shop I have found in the last 4 years. I had two prior alignments done at other shops and did not receive anywhere near the quality work done by Olson Bros Point S. Thanks again
I was in recently and had 4 new tires put on my camp trailer. When I got a quote over the phone I was quoted $366ish (cant remember the exact number). When I came in to pick up my trailer the bill came to $450. I didnt make a point of it at the time because the quote was verbal and I didnt have any proof, and was in a hurry. None the less I was a bit disappointed.
Whether its fuel for my cars or mower they have it. If I need my new foreign AWD car serviced they can do it. When I need my 54-year-old truck worked on, I take it there. I appreciate their honesty and I like that theyre local and family-owned.
These guys are the awesome ! Buy local, buy Milwaukie!!! Great crew and the best price. Love the new tires. Thanks Vince for all your help!
I installed a new tire on an e-, scooter and couldnt get the tire to bead. The 2 other tire shops on McLoughlin Blvd wouldnt touch it. Brad at Olsons made it happen without a doubt. Thanks Brad I will continue to do business here from now on, You Rock!!!
Brad Olsen and the Olsen Bros. PointS team are the kind of honest automotive repair professionals you thought were hard to find these days. Worth the trip from the greater Portland area.
We continue to use Olson Bros Point Sbecause we always receive excellent products& service.
I ended up here after having my 2 of my tires stabbed, everyone was extremely sympathetic and helpful, made the process as quick and easy as possible for me, from tow to pick up. I so much appreciate it guys!!!!
Olson Bro. has done work on my car in the past. Well, this visit started out minor, then the team discovered some matters of concern that should be brought to my attention. Once again, they got my car back to me better than before. They have my gratitude.
Dan and his crew did an amazing job servicing my 2015 golf.
I have been working with Olsen brothers for years.They have completed various work on 7 vehicles for me.They always are courteous, priced right, communicates well and follows up when they say they will.Always give great recommendations on tires, wheels and every service large or small that I have came in for.Brad the owner is who I dealt with on my first trip and everyone in his staff follows his lead.In particular TONY is who work with the most and he handles everything with pride!! I send all my friends and family to Olsen brothers point S.Thanks guys Geoff
My dad used to go with the to school with the owner of Olson Brothers but the dad is the one that my dad know and he passed away and so did my dad and I live in Milwaukee now so I go over there and get my car work done they do a good job
Good work. Great communication. Family oriented service. Fair price.What more can we hope for!
I first called to inquire about tire chains, and the guy I talked to was super helpful and explained the differences with the different styles. He recommended one style over the other, as he’d had personal experience with them and said that I wouldn’t be disappointed with them. I went to purchase a pair, and the person that helped me was friendly and professional and helpful. I think I made a good decision on my purchase and the price was right!
They are awesome to do business with. I’ve trusted them for many years. I wouldn’t even think about going somewhere else. Highly recommended.
Olson Brothers was able to find my tire purchase from a different Point S location and they repaired my flat tire at no charge. Friendly, clean, well-staffed.
I have been taking my vehicles to Olson Brothers for about 10 years. They are the best. They are polite, courteous, friendly, and treat everybody like family. Recently I had to take my car in because the check engine light came on. Took it in with no appointment, on a Friday afternoon, knowing I would have to leave it. I asked if they could look at it when they had time. They called me with the what the issue was, asked them to order the parts and fix it. They had my car repaired by 9am the following morning. That is what I call going above and beyond for customer service. Thank you to Tony who helped me and the rest of the Olson staff!
Went above and beyond expectations. Done in a timely manner. No cons
I was referred to Point S by a local auto parts store. When I got there, I met with Brad, the manager, and Gary and Tony the technicians who handled the repairs on my vehicle. All of these gentlemen were personable, courteous, and very thorough in their explanation of the services my vehicle needed. They also saved me a considerable amount of money when they determined that some parts, originally thought to be needed, weren’t needed after all. I sincerely appreciate Point S’s integrity and will definitely visit them again with any repair needs.
Excellent service! Despite bringing in an 18 year-old Taurus for a set of reasonably-priced tires, I was treated as if I had brought in a new 4x4 pickup for a set of rims & premium off-roaders. I have nothing but good things to say about Tony and his crew. Professional, courteous, and HONEST. A Five Star Thumbs-Up for Olson Brothers!!
Highly recommend. Vince was awesome to work with. Had a flat tire, changed my flat to my spare which on the drive over also went flat. They took care of everything & got me a used temporary spare. Everyone was friendly, and really helped turn my bad morning around.
Olson Brothers is a friendly, customer focused, highly competent team ready to support your car care needs.
Fast service and great communication. Took two vehicles in for oil changes and tire rotations. They did well in the inspections and found some small things that needed taken care of, nothing major but felt like they’re looking out for me. Would be 5 stars but each time I went in there was staff at their desks with no masks on, in a very small office. Is it really that hard to wear it for your customers sake??
The staff is friendly and helpful at Olson Brothers. They diagnosed the problem in my car, fixed it, and had me back in action in one day! I always get great service from Brad and Dan and their team! I recommend Olson Brothers Point S highly!
I am very pleased with the work Olson Brothers did on my Mini Cooper. Its fun to drive it again. Good work, honest and fair price. Thank you!
Thee only place we service our vehicles. Always been treated fairly with service and costs
Terrific service. They fixed my tire and then cleaned the windows and vacuumed the tnside of the front.Excellent staff, too.
Service is always exceptional and done right the first time. They’re always easy to schedule and can meet my needs. Office staff and technicians as it well as Christy are friendly and professional. Without a doubt I’ll have them perform future maintenance and repairs on my car.
Brad, Dan and the other team members at Olson Bros Point S did another outstanding service for my vehicle. I needed a battery and on short notice they were able to get it replaced quickly. I definitely would recommend them for tires and service.
Contacted Tracy with a urgent car problem, no brakes, and he arranged to have it towed that day to there location and repaired two days later. Great service. Wouldn’t go anywhere else for tires or service.
Have been using them for years, just as great as the first time.
So far so good. They keep our 02 CRV on the road. Feel like were in good hands
I came in with a screw stuck in my tire tread. I was politely acknowledged and soon met by a scheduler. My wait was minimal and my tire was undamaged. I’ll be happy to return with future business. Thank you for great service.
I am so impressed by Point S businesses and grateful to Olsen Brothers and Brad. I had a little mishap on Highway 18 in near Seattle and blew out my tire. I am from Portland so I got the car to another tire place in North Bend. They said they would have to sell me 4 new tires because I have a AWD ( I just bought these ones in November). I love my Nokian tires. So I said no thanks and took my car with the spare. I found another well known tire company that sold Nokian tires, they said they couldnt find my tire anywhere in the country and that they must be discontinued, so they would sell me 4 new tires. SO I CALLED MY shop, Olsen Brothers in Milwaukie Oregon. Brad was awesome, he had 44 of these tires available. He found another Point S shop near me, Good Neighbor Tire, and sent the tire up in 24 hours and they mounted the tire and I was good to go. Everyone was so professional and accommodating. Four new tires would have cost me would have cost me $800-$1000. And I love the Nokian tires. The are the absolute best: quiet on my Pilot and awesome in the snow and ice. Thank you everyone!!!!
Always great service and fair pricing. Weve enjoyed this continuing relationship for over 40 years.
Always Great Customer Service!
Consistent service, friendly staff and reasonable prices. It’s nice to support a local business that is well run!
These guys are great 👍 in there customer service there prices are unbeatable there over all experience in mechanics is A-1. I come clear from Gresham to these guys thats how outstanding they are in fact 5 stars is NOT enough. I am a very satisfied return customer 😊
Wonderful folks. Good car and personal care as always
I needed all new tires for my lyft rental, they got me an early morning appointment and out the door with a fresh set of Nokian Entyre 2.0s within 24 hours of my call. Very professional and friendly staff! Lots of specialty fuels also sold here, they have 110 octane VP, no ethanol fuels, etc. Thank you to all staff and mechanics at this location. You made my day.
Today a family friend called AAA after her car broke down 140 miles from home. AAA dispatched Olson Bros. who quickly arrived and diagnosed a bad alternator which in turn caused the battery to go flat. The driver was able to jump the car and quickly loaded the car onto the tow truck. We met the tow truck driver, Ryan, 100 miles closer to home. Ryan quickly and efficiently unloaded the car and loaded it onto to our trailer. Ryan was exceptionally nice and helpful. If Ryan is in any way representative of Olson Bros. and their staff you won’t go wrong enlisting the help of Olson Bros.
Very happy with the service that Olsen Bros. give
Brad hooked me up with new tires for my boat trailer last minute, so I could get to lake Shasta!
I really liked these guys. I went there for an emissions test, so I cant say anything about whether theyre amazing mechanics or not, though.
They are dishonestLied directly to my face about fixing my battery they did not fix it and are rude and take 0 accountability when presented with the fact they didnt fix anything. They steal straight up. Do not recommend.
I have always been able to trust the staff at Olson Bros to give me accurate information and do the work I am able to authorize.
Great service and the best price in town. They go the extra mile for sure.
Brought the car in, it was shaking when going over 65, $180 later it still shakes. They charged me for everything but what is actually is wrong with the car! as a result my car is still broken and $180 gone. Do your research! I googled what could have gone wrong, lower control arm was one of the first things to come up, they didn’t check it. Their answer was, pay us $185 and we don’t know what is wrong with your car. Great! Thanks! Called back to tell them if they would check the control arm, and the earliest appointment was 5 days latter! I have to drive 5 hours in 2 days, just rip off!
Nice people expensive gas and services
Fixed a minor problem quickly; have been to them several times over the past few years, they were always terrific.
I love these guys! I can always count on them to do a quick and speedy job on anything I bring to them without breaking my wallet. Been coming here for years and plan to continue doing so!Dont even get me started on the miracles theyve done for my 92 Accord ❤️
Great experience. Heading out of town and noticed my trailer tires had cracks. They got me in and out in a hurry at a fair price.
Great place and crew. Ive found them to be honest and do not try to up-sell unnecessary items to me. I use Point S for all of my tire and lube services. The only time theyve ever tried to up-sell me anything was when my car battery was about dead... And 3 days later, the battery died. In other words, they only sell you things you sincerely need. I appreciate their customer service!
A sincere THANK YOU to this auto shop. I was looking to buying VW Bug for my daughter and they checked it out. Saved me from making a very expensive mistake. I will be FOREVER THANKFUL for their kindness, trust and professionalism. My only downfall is I live in Seattle or I would be a car client forever!!! It is just what youd want an auto shop to be.
Always very respectful and honest. They never try to upsell me.
Having to have my car towed was very scary. I wasnt sure of the process and had heard stories of tow trucks taking cars someplace else. I called Taylor at Olson Bros. and was totally put at ease. The driver was very nice and they treated my car as if it was their own. I will Highly recommend them to anyone who asks and use them again anytime I have need.
Great place to take your vehicle when maintenance is beyond your skill set.
Great place for tires
This place is awesome. They replaced my brakes on my boat trailer, packed my wheel bearings. 15 year old trailer runs like new. Thanks.Very few shops work on surge brakes.
Problem Solvers! Ive had Above and Beyond service for years ... Everytime!
Did professional work on my truck in good time.
After driving 1.5 hrs under the promise to be met by a driver to gain Access to my vehicle only to be greeted by a dude telling us to wait for another driver because he was dispatched elsewhere and we had to return the next day.. total b.s. if you ask me...
They do good work friend of people and get you out as fast as I can
Updated 3/9/20: We have now been coming here for over seven years for fuel as well as vehicle repair work. They have taken really great care of us from tires, oil changes, new batteries, as well as various auto repairs such as an alternator, brakes, and other things. Great service and we would definitely recommend this company for all of your automotive needs.
Olson Bro towed (specifically Josh H.) my car to the tire shop when I had an extremely flat tire. I was impressed with how efficiently Josh loaded my car and arrived at the tire shop. Josh stayed with me until I felt safe and was taken care of by the tire shop employee. I’d definitely recommend this company!
Very friendly and helpful. 👍👍
Olson Bros helped me jump start a commercial chip truck and replace the batteries. With my business shutdown from Covid-19, they brought down the invoice total which I really appreciate during this time of financial hardship.
Hands down the best car repair experience of my life. Called the day before, got in the next day, car was done early (in under 3 hours). I got a ride home and picked up and brought back to my car. Tony delivered amazing customer service and understood the budget I was trying to work within. Will be recommending to all my friends.
They were super cool about the tow, and disposing of my vehicle. Didnt charge me an arm and a leg, through an already very difficult time.
Very, Very, Very Great customer service.!!! Thanks so,so.! MUCH.!!!Karla/ Black, TRUCKDODGE.!!
When a different gas station put gas, instead of diesel, in our only delivery truck we called Olson Brothers. They were able to tow the box van, remove the gas, fill it with diesel and have us running by the next morning. They definitely went above and beyond. Cleaned my mirrors, gave me a ride, friendly and informative the whole way. Now I get diesel there and its been a nice change. THANK YOU SO MUCH.
Great place to get your car worked on...good people and good service
They are quick,pleasant, and keep you informed. EXTREMELY good auto repair, with very talented techs. Never inflate bill with unnecessary work, and always call when something is amiss and needs attention with estimate before preform in service. Have been using them for minor and major repairs, tires and maintenance for years. A truly special locally owned business that takes pride in its service and place in the local community.
Always super friendly, knowledgeable, and fast.
I wish I lived closer to Olson Brothers Towing so they could be my car guys.I was having a REALLY BAD day and ran my battery dead while sitting in my car for hours on end. I called Oregon City Towing, I’m in sobbing tears, and I ask for a quote on a jump start. They were not friendly in the least bit, and quoted me $120.00 (they were 4 miles away from me)I called Olson Brothers Towing FIVE MILES AWAY FROM ME and they were incredibly kind, asked me lots of questions, and said “well let’s get someone out to you fast, it’s getting cold out there” and offered to do it for $50. They told me my wait time would be an hour- Frank arrived in 30 minutes and was super friendly, and fast.I don’t usually leave reviews but these guys deserved it! 🖤
Awesome just awesome
Ive come here twice as I had a flat. Theyre always awesome and helpful. Got our snow tires from them and put on by them due to my first interactions from the flats.
Great service, great people
I took my car in for some repairs today and they were amazing. They were very thorough and helpful and explained everything to me. Will definitely be back soon for an oil change.