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Boost Mobile
17256-B, SE McLoughlin Blvd, Milwaukie, OR 97267, United States
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Boost Mobile
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Ta
Review №1

The Boost Mobile store was very helpful. I have a frustrating issue the Boost Mobile online agents created. Manny and Tommy both were very helpful.I was told by online agent I had to go to the store to get correct SIM card as they sent me the wrong one and now phone is a paper weight. Manny let me know they didnt have any that work in my phone even though I was assured by online that they did. The frustration ensues as I also needed my account number. Again online told me I had to go to store since phone doesnt work. I was extremely angry when Tommy told me he couldnt give me my account number.I want to apologize again and leave great review for the store location. You guys were helpful. Online agents... well thats a different story

Me
Review №2

Went in with a friend yesterday. She asked the guy working for her account number WHICH HE REFUSED TO GIVE HER. He said whatever phone company youre switching to can look that up for you.I was shocked. Even if a customer is planning to take their business elsewhere that is not acceptable. My friend asked very politely three times and he absolutely refused to provide it.Will never do business with them and will discourage everyone I know. His attitude and tone and refusal to help was disgusting.

cr
Review №3

After an all day event to just being able to get a phone (not boosts fault) Manny was amazing! He went above with the case and screen protector due to it being an all day thing. I appreciate you Manny! If I were to rate the finance company that they use it would defiantly be -☆s as I still have not received my refund and here it is days later and according to them it should have been immediate. Which in itself yes I know cant happen but the fact that instead of telling someone the ACTUAL TRUTH they would rather lie.

Cl
Review №4

Manny is the man, took good care of us despite Comcast/xfinity lack of support and lack of modems for pre paid internet service. It took 4 trips to the boost mobile store to finally get the proper equipment.

Co
Review №5

Horrible service. SD chip stopped working. Told that my phone (less the a year old) was now a brick because they stopped making the chip...BUT I could upgrade for $250!

Vi
Review №6

The guy working Jose, was fast and awesome! He helped me activate my phone and transfer my stuff over and had no problem with it. I like this location a lot. Thanks Boost.

Ch
Review №7

The service is great out of all the prepaid providers...and the person who helped me at the store TUAN NGUYEN was absolutely TERRIFIC! HE WENT ABOVE AND BEYOND. IT WAS THE BEST SERVICE IVE EVER HAD HANDS DOWN! IT WAS SUCH A PLEASURE! If this guy is not a GM someone is making a serious mistake! Thanks again, fantastic service from beginning to end! Have already told everyone about you all! Cheers!

Li
Review №8

Tuan is the best ever & helped me switch carriers, even when another store down the street said it could not be done. It was a very complicated switch and he stuck with the whole process with incredible skill and patience! Plus good music 🎶 Id give 20 stars if I could!

Da
Review №9

Finally leaving my Obama phone and getting a real phone finally. My girlfriend who had Boost referred me to this location and its the best decision ever. I got me a new good phone, and I got all the goodies for it. Thank you Tuan for being patient with me and helping me pick out a phone and teaching me how to use it!!!

Ak
Review №10

This is an awesome phone store with great customer service! Boost Mobile is great prepay service that I would recommend to anyone who is tired of paying high bills for their phone! This store always have great deals and promotions to anyone who is looking to which. They now can get the latest iPhones!

De
Review №11

Honest.

Da
Review №12

Tuan was awesome. He was so helpful. He really made me glad I switched to boost. I will definitely be coming back to him in the future for any help.

Mi
Review №13

Thank u for getting me out of cricket. I love my new phone. Thank you Ill see you soon bye!!

mi
Review №14

Employee who helped me was very pleasant and had great customer service skills. He eased my mind and had much patience. Thanks for the grear experience.

Da
Review №15

Thank you for helping me sign in to my email, I was having the hardest time but you made it seem so simple and was so helpful thanks again

Jo
Review №16

Good communication skills and assistance. happy to finally get a iphone and crazy how cheap it is. thanks boost will be telling my family and friends about the promotion i got here todayy

Ph
Review №17

Fast friendly service and was willing to help us pick out the right phone for both my wife and myself. Fantastic service

Sa
Review №18

Love the managers customer service hes very intuitive and when he helps me with customer service I really do feel like hes on my team and hes fighting for me instead for himself

Di
Review №19

I would like to thank you for being patient with me with the new phone. Thanks again

Ja
Review №20

Went in around 11am 6/9/2020 and received horrible customer service. Decided to spend my money elsewhere.

Er
Review №21

Very helpful and we got what we wanted. Quick and eaay.

Ke
Review №22

Thank god the guy working here knows his stuff. Best service around,.

Hi
Review №23

My phone wasnt getting service and i was fustrated but the manager helped me do a simple reset and got everything up and running again

Va
Review №24

Always an awesome experience at this location. Super great service awesome employees :)

Ka
Review №25

Fast service.And he was helpful as i switched from another company

Ma
Review №26

This store and Than that works there is the best in the business. So patient and helpful.

Do
Review №27

Switch my family from Verizon to Boost and we love our new service thank you

je
Review №28

Best store, best guy around!!! I followed him from Cricket and now to Boost and I wont go anywhere else unless Tuans there! Only person I trust anymore is him!!!!

an
Review №29

This kid that works here is the fastest help ive ever seen, thank you.

Am
Review №30

I had a great experience, tuan helped me a lot!! I loved the customer service! I will definitely recommend him to others!!!

Br
Review №31

Great experience! We have known Tuan for years and he has always treated us great!

Mo
Review №32

The costumer service its awesome at this place, Tuan helps our family a lot when we have issues with our phones.

Em
Review №33

It took 4 HOURS to get one phone plan. The guy was disgusting, he was eating the entire time we were talking and drinking a big gulp drink the whole time. ate with his mouth open and didnt know what he was doing, also had his vape on the counter. worst experience of my life

Ri
Review №34

Love my iphone for $50 dollars wow what a deal.

St
Review №35

I appreciate you helping both me and my wife with our new phones.

Co
Review №36

Not bad guy was helpfull and didnt waist time

Ta
Review №37

Thank you so much Tuan for always helping me and helping my neighbor with new phone!

Pa
Review №38

You did wonderful helping me clean my phone thank you!

Lu
Review №39

AWESOME SERVICE, AWESOME ASIAN DUDE WHO KNOWS EVERYTHING ABOUT PHONES, 2 THUMBS UP!!!

Ca
Review №40

Your patience and great work is very appreciated! Thank you Tuan.

Ar
Review №41

This was the best switch i ever did, Thanks Tuan for your service!

Ru
Review №42

Thanks for the new phone for me and my son doggy. We both owe you.

Kr
Review №43

Thank you thank you so much Tuan! I love this phone!

Do
Review №44

Thank you for always helping me with my phone Tuan. You are a lifesaver.

To
Review №45

Came in and got help setting up with my hotspot from tuan. Thanks so much!!!

Ve
Review №46

Thank you for taking your time for helping me with new phone!

Ia
Review №47

Man i got setup with the LG Stylo2 and this thing is amazing and my sales guy Tuan did everything for me. Best customer service and best store around!!!!

Ch
Review №48

I would like to thank you for being patient with me.

Ki
Review №49

I owe you so much, thanks for helping me with insurance clAim twon.

Jo
Review №50

Thank you very much for Coming in have a good night

Mi
Review №51

I appreciate you waiting for me Tuan and upgrading my phone!

SH
Review №52

This location is way more knewlegdeable than THE CANBY LOCATION, THANK YOU

Bi
Review №53

Was a great experience at Boost mobile store. We were with our previous carrier for 8 years. We went in to Boost and talked with Tuan and switched on the spot. He was so helpfull, informative, and curtious. I think we found a home with Boost and Tuan. I highly recommend this company and salesman.

To
Review №54

We came in with a broken lg volt, left with a nice waterproof kyocera hydro i can actually hear out of!!! best customer service and the fastest help we ever gotten here in milwaukie. thanks boost mobile and thanks tuan!

Wi
Review №55

Hey if you want the best service come to this store.

Br
Review №56

Best customer service ever here. Tuan went above and beyond to help us with this insurance claim that we had problem with. Thank you Tuan!

ga
Review №57

The Asian guy that works there is the best around here.

Di
Review №58

I appreciate your help and your patience for helping me switch from Metropcs to Boost Mobile!!

Ch
Review №59

Vary good and fast service wouldnt go any where else

au
Review №60

Thank you so much for my first smart phone.

Ed
Review №61

Thank you so much for getting off of consumer cellular!

Te
Review №62

You want best service and best help in town heres the place and the man!!!

Me
Review №63

Daylight robbery at the heart of Milwaukee!!!They said they will activate my phone number that I stoped using it a couple of months ago, it tooks them more than 4 hours to process this. They have asked me to pay first, I paid for activation fee, new sim card fee and airtime fee too. Again I wait for 1 more hour and they become unable to do it. Then I asked them to refund me, they refuse and they are not even willing to give me my receipt of payment. A complete day light robbery! I dont think they should be in Business at all.

To
Review №64

I would like to thank you for all your help and tsking the time to really showing me how tobuse my phone. Not alot of people go the extra mile for cudtomers but you always do, thank you Tuan.

Da
Review №65

I love my new smartphone, thank you T and the Boost store.,

Ma
Review №66

Im so glad Tuan works at this store. hes the most friendliest and helpful person ever.

we
Review №67

Tuan my sales guy is the best hands down!!! If you need any help with your phone goto him. He wont push you away like every other sales guy ive dealt with. He takes his time and actually helps you and shows you how to work the phone. I needed help with an insurance claim and he got my replacement ship out and received next day. Thanks Tuan!

Ma
Review №68

I came here along time ago and setup service thru Tuan and now im back and switching to boost mobile thanks to Tuan. hes the best in the business, thanks again!

sa
Review №69

This is my first time using a smart phone so here goes! I never needed a smart phone because my home phone has always been good to me and i only need my phone to make calls that it. Well now times have changed and all my family and friends keep nagging and nagging for me to get a smart phone for safety and to be able to send and receive pictures. We were referred to this store and to the gentleman that works there by a good friend of ours and boy can I tell you this was the best referral ever. Not only did he take his time to help me with my phone but the patience he has dealing with other customers that were coming in and being rude because he was helping us setup our phones and what not. Ive never ever seen someone multitask so effectively and calmly as our salesman Tuan. And even though some irate customers were mad because they were in a hurry, he still acted professional and never talked down on them like I would have. That right there is superior customer service at its finest and thats the very reason we came here to this store. He not only helped me navigate my phone but he took his time to show me how to use my phone. He showed me how to do the talk to text which I think is the best thing out there for someone like me. He made me laugh so hard because he said he uses an iphone and he hates using siri or something because sometimes he talks fast and she doesnt understand him so he uses google now instead! I couldnt stop laughing. He showed me how to text message and even take pictures and send them. In this day and age you really cant find someone thats willing to take their time and dedication in helping someone new to cellphones like Tuan. My family is so happy we got to meet him and give him our business and we will continue referring our family and friends to Tuan and this Boost Mobile store. They both get an A++++

Ky
Review №70

Twan was sooo helpful and got me the best deals and new phone....it was a great visit amd very helpful!!! Ill be back

Ja
Review №71

Did my research and was highly recommended guess what awesome service

Do
Review №72

Best service and best guy there thanks

Ze
Review №73

I love this phone so much thanks!

Su
Review №74

Such wonderful service and expertise from the young gentlemen.

Tr
Review №75

I love my new phone so much thank you Tuan!!! ur the best!!!

Re
Review №76

I got a new phone yayyyy!!! And he transfered all my contacts and pictures for me too!!! Best service!!!

Yu
Review №77

Im so glad my mom told me to come see you Tuan! Youre the best!!!!

He
Review №78

Thank so much for helping me get a upgrade

Ka
Review №79

Switched from Metropcs to Boost Mobile because of this sales dude!!! Man hes good!

ni
Review №80

Irene helped me get a new phone. Customer service is overall great!

Mi
Review №81

We came in to replace my broken phone and came out with a new phone and added another line for my daughter. This.kid is.good,!

Sa
Review №82

Thanx for hooking my mom up with new phone Tuan! Well be back in few weeks to add a line for my son.

Je
Review №83

I appreciate your help fixing my phone

Cr
Review №84

Told ya id come back, thanx Tuan! Ur the best!!!

fr
Review №85

Got my two phones today and im more then happy with their dynasty promo for customers

ka
Review №86

Love the new phone man thanks bruh!

Ja
Review №87

Best deal in town for unlimited plan $50 and got a free phone switching from at&t!! Thanks man!

Co
Review №88

Youre always helping us and are great, thanks

Ha
Review №89

Thanks so much for my awesome phone!

No
Review №90

Thanks for helping me get new phone!

Re
Review №91

Came in to do an upgrade, Tuan the guy working here is the best!!!!

An
Review №92

Love my new unlimited 20GB hotspot service

Zi
Review №93

Thank u thank u soooooo much for this phone!!

Mi
Review №94

Good lookin on cleanin my phone bro!

Ke
Review №95

Thanks big dogg for new phone hahaaa

Ul
Review №96

Tuan hooked it up well. Betatesting phones now

He
Review №97

Yo this guy at this store is da best fosho,

He
Review №98

Tuan sold me my cricket phone 3 years ago and of course i came back to him for boost mobile now. Thank you Tuan.

Br
Review №99

Love this place. Love the guy here.

mi
Review №100

Thanks for helping us as always tuan!

Information
22 Photos
100 Comments
4.8 Rating
  • Address:17256-B, SE McLoughlin Blvd, Milwaukie, OR 97267, United States
  • Site:https://boostmobile.com/stores/offers?utm_source=google&utm_medium=lastmile&utm_campaign=0018000001LXE17AAH
  • Phone:+1 503-501-1346
Categories
  • Cell phone store
  • Telecommunications service provider
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:11AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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