These people sold me a Galaxy Note 8 for 300 dollars, which is expansive already for an older phone like that. Upon closer inspection, the screen is very scratched up, and they refuse to give refunds. They have lost my business forever. Companies that want to last should stand by their products!
I had bought a phone at 7-11 but couldnt get the darn thing set up. After days of trying to contact Net10 Wireless and never getting through to a real human operator, I went into this store and the nice man helped me get it set up in less than half an hour. He didnt even charge me for this service, so I promised I would leave him a glowing review. Id highly recommend this store for anyone looking for a phone, accessory, or even if you need help setting up a device you purchased elsewhere!
Ive purchased two different iPhones from Total Wireless. They have great service. They are an honest company and the gentleman I have worked with both times always seems to go the extra mile for me. Great pricing too. I recommend!!
Called to have phone quoted. Part wasnt in stock so they ordered and it arrived in 3 days. Dropped off the phone for same day repair. Great work, great pricing. Thanks!
I was having problems transferring my phone over to Total wireless after buying a service plan. So I came into the store for help. The employee in the store was really helpful and he was excellent at multitasking. He was by himself and it takes a long time to help a customer while he was helping me he was able to help other people while he was on hold etc. Unfortunately he nor customer service was able to solve my problem. I was really disappointed and now I have to cancel my account with them.
This review is based on a recent conversation I had with someone, as I was offered the somewhat of fair price on a phone that I initially purchased at BEST BUY on January 3, 2021 (with the sales receipt to confirm the purchase) and am attempting to trade in my 2 DAY OLD UNLOCKED SAMSUNG GALAXY A71 5G phone for their SAMSUNG GALAXY S9 ($300) or S9+ ($330) of which I know for a fact if I were to withdraw my rights as the original owner to them, they can go to back to BEST BUY and RE-COOP the money into STORE CREDIT to get whatever they want or sell it at a HIGHER PROFIT while only offering me only $200!However as GOD is my witness if they can be more flexible, Id be on my way right now (while bringing them extra clientele along $100 now, and $100 later for taking care of me as a NEW CUSTOMER!!!)
Had a quick but good visit, Devine helped me out not sure if I got the name correct but I haven’t had an iPhone since the 5 came out, he showed me their different options n told me the prices, I walked out w 2 iPhone 7s in amazing condition less then 20 minutes later.
Switched from Verizon to Sprint then to Total Wireless. I could not be happier. The service is just as good as Verizon ( I believe they use the same towers as Verizon) and so much better than Sprint! The staff were very kind and super helpful. He did not try to up sell us or make us buy new phones. It was quick, easy, and painless. I am very happy. I sound like an infomercial when I tell all my friends!
Very professional and quick with my iPhone XR screen replacement! Great price!! Highly recommend.
Great place to repair a broken screen. They have the parts, the expertise, and the price is right! I couldnt be happier than I am with the fast and friendly service. WELL DONE!
You can tell that these guys know their craft. Ive had mine as well as my friends phone repaired here and they did a faboulous job. Also bought a used iPhone for my moms birthday last year and its working great so far. These guys have my trust and my business.
Every stone in my path, these guys help me over the barrier. Im so happy they are so close to my place! They are happy to help in every case. Thanks for being here!
Great Place to Buy Used Phones. I recently purchased 3 Used Unlocked Phones from this Store to send it outside USA and I am very happy with my Buy. Before I did not know where to buy used Unlocked Phones and Internet is full of Scams. Thank God I found this Store. Very Happy Customer!!!
Repaired camera for excellent price. Fast, efficient and knowledgeable customer service representative. Wouldnt go anywhere else.
Nabin was very efficient and so helpful hes always so helpful for me as a senior citizen it means a great deal thank you so much.
What a fantastic experience today with Nabin. We purchased a phone and he helped with set up and was so knowledgeable in his teachings. He was professional and provided excellent customer service. Thank you!!
I bought a used Samsung phone here. Its in excellent condition, better than employee described when I called. Pleasantly surprised. Great service, great price, excellent quality! Thanks!
Great service! Fast and helpful,friendly customer service. Would recommend. Five stars ⭐️
After my phone, he said he would never do another HTC U12+ (because it has glass on both sides) but he did an EXCELENT job on replacing my screen, apparently one of the most difficult screens to replace!
This place is awesome!!! They repaired my cracked iPhone 6 and battery issue in less than 30 minutes and I even ended up buying a new android phone for my mom cause I knew I wouldnt find a better deal anywhere else. They even have varieties of cell phone accessories. I bet you cant find better price and repair rates anywhere around. Plus, the guys are super friendly and welcoming. Highly recommended!!
I was recently in portland visiting my friend and was suggested to go to this place to repair my phone. Got my phone screen repaired. It looks brand new now..I also bought a phone protector and then ended up buying a phone for my dad. Totally amazed with the service. Very friendly staff and excellent repair services at unbeatable rate..If you guys ever need any phone service this is the place to go..Highly recommended!!
Very helpful. Great prices. Would definitely recommend.
Was in and out in 20 minutes, a new phone bought and services started. Very happy with the experience.
These young men have been so helpful in repairing my iPhone!! The price is reasonable, and the service excellent!
Great service and great customer service I will 100% recommended to do any repairs or purchase phones.
This place is great! I love these guys. They answered all my questions satisfactorily, and were very helpful in finding what I wanted. It is one of my favorite places now. Getting a product in my price range, that is quick and fashionable, makes my day! It definitely has a Portland Cadence to it.. NLM
Guy at the counter is always helpful.
I have a display on the iPhone. They did everything very quickly and efficiently. I can recommend
Very Good job!!! Replaced my iPhone 7 screen in 20 minute. Screen quality is very good. I recommend this store to everyone. Very good customer service. Five stars*****
Very helpfull fixed phone same day.I was very impressed
Good customer service. Guys over there are always helpful. Highly Recommended.
Great store to get a cracked screen fixed. Very well priced, good quality and the technicians are super helpful.
Yo this the best place to go I’m definitely coming back
Excellent customer service. Very good price on phones. Also offers affordable repair services. A+ Highly recommended.
Very helpful, knowledgeable and good selection of phones. I would highly recommend!
I will not go back to V!@#$%n after finding this store, They have saved me a fortune with phones and apps for my family, Very kind and honest staff, (Not pushy)
Its a really good place to come to and can help you with anything
Such a great shop. the owners are friendly and do excellent repairs. highly recommend!
Awful customer service. I have never experienced something so unprofessional and awful in my life. Paid my phone bill 11/30 ON TIME. 3 days later the service is shut off. I call and they tell me to call smart pay where I made my payment, smart pay tells me to call tracphone company. Then I’m on hold for 40 minutes. Mind you - they can see my payment was successful and I have my email, text and proof the payment went through. So it should be simple TURN ON THE PHONE. Nope, these idiots can’t do that. So my boyfriend goes into the store in Milwaukie, the guy calls someone who tells us in the phone will be turned on in 20 minutes. An hour goes by, phone is not turned on. So he goes back in the store AGAIN .....now the guy is saying 1-2 business days before the phone is turned on.what?????? So we asked for a refund or discount since we are missing 1-3 days with no PHONE SERVICE that we paid for and they can do nothing about it, no refund, no discount - nothing. They can’t even turn the phone on for 2 days for whatever reason. So unprofessional. Awful phone service . Do NOT COME HERE. my boyfriend uses his phone for work and this has really screwed us. They can’t even do their job.
Fast, knowledgeable & easy
Great service l recommend 👌
The staff is great but when we had to contact customer service it took them 45 minutes just to pay my bill other than that the employees at the store are great
I have been looking on all selling/buying websites for a new IPhone 6s Plus. I came across them on Offerup. I called them and they held the phone I wanted for me. When I arrived there it was a super quick process. They even took my old phone to give me credit on my old phone. I had issues with my card at first. They were patient while I called the bank. They gave me a free glass screen protector for my phone as well. I will recommend these guys over any buying/selling website. You get a trusted phone, cell phone plan if you dont have one, and a great experience. My phone did have two little marks on the top but that is expected when you buy from a used cell phone retailer. Thank you guys.
Great job replacing iPhone 7 and 6s screen fast and friendly
I uploaded a refill card and was unable to access my internet for over 16 hours. I sat on hold for almost 2 hours to solve the problem, they cannot and do not compensate for any down time caused by their mistakes. Overall the worst service, and customer care I have experienced ever owning a cell phone. My recommendation is that if you are looking for a service provider go through Verizon because this company is just a 3rd party to them and do not provide any of the customer compensation that Verizon wireless does provide.
Great customer service. Bought couple of phones fro here.
Walked in and the only employee was helping someone already. Stood around, walked around the store, was never acknowledged for the 10 min I was standing in the shop. Please greet cistomers, I have no problem waiting but feeling invisible is no Bueno.
They helped replace my battery quickly and for a reasonable price. I will be going here again for future needs for sure. Very knowledgeable, answered all my questions.
Very helpful after my phone broke in replacing with a new phone. They went above and beyond standard customer service by helping me with what I needed without trying to pitch anything bigger and fancier. Very approachable, affordable and highly recommended.
Great service got what I needed done.
I was able to find exactly what I needed and the young man help me with a suitable cord as well.
Went to apple and was told that my screen replacement on my iPhone 6 will be about $130. Wireless for all, did a fantastic job for $65. I did not have to wait in line, they did it in less than 20min. Will definitely come back here.
Shopped around for a used iPhone and found this place. They were very helpful, phones were better priced here than other used cell stores and they throw in 14day warranty. Recommended
The best place to get phone fixed I will definitely come again and recommend my friends
Fast, quick service. Will be using again in the future.
Good place to buy Used unlocked phones.
Bhupesh is a super guy helped me set up my new phone and is very friendly.
They use very cheap parts had my screen replaced and it didn’t work properly and it even froze now they did replace it again no freezing this time but the screen still does not work properly at all and the colors are very dull not like the original screen I had replaced I will not be doing business here anymore as i took my phone elsewhere and the colors are brighter and the screen actually works like it should they are the most inexpensive but the parts show it
Great customer service! Thank you
Navin was fantastic helping me buy my phone and came in for help kind again.so greatful.highly recommend store.
Perfect service.Nabin was very helpful and knowledgeable .
Nice guys good service fair prices I’d go back again
Great guys, good work and very reasonable.I could go here just to hang out.
Good Price .. Fair People..Thanks
Great store. Good staff.
What a great little store. Tucked away in a shopping center just off the expressway its easy to overlook.My wife tasked me with replacing her 16gb iPhone with one that had more storage space. Now, I dread buying phones second hand. Usually its really shady people selling them out of the backs of their cars it seems like. Anyways, I found an ad on craigslist for a phone I liked. Spoke with one of the gentlemen at the store and we eventually ended up working out a trade for my wifes old phone plus some cash for a phone that my wife would like.Getting there was easy. Just a quick 15 minute drive from Oregon City and I cant image its much farther for folks coming from Portland.The guys who own the store, Nabin and Bhupesh, were very friendly and professional. Ive owned a computer repair business for over a decade and am always evaluating other service businesses on how they deal with customers. These guys were simply awesome. We struck a fair deal and they handled everything quickly.The store is very well kept and organized inside with phones displayed throughout to check out. From what they told me they are the exclusive dealer for tracfone and offer other carriers too so you always get the best deal.So, if you need a good deal on a quality phone with an awesome phone plan give this place a try. I promise you wont regret it. They are doing business the right way.
Reasonable price and good customer service. RECOMMENDED!!!
Good attention y cordiality.
This store spends every day spamming Offerup, way too cheap to advertise like most businesses so they post ads constantly since the app is free and doesnt enforce their own rules. I wont be using this business + have let corporate know what shenanigans are being done under their (Tracfone) name.
Good cellphones and good service
Best store ever.
Always helpful friendly!
Very helpful & kind! Great service!
Great service!
Very helpful!!!