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I. Keating Furniture World - Minot
10 S Broadway, Minot, ND 58703, United States
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I. Keating Furniture World - Minot
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Ma
Review №1

Curt Tracy was very friendly and helpful. He wasn’t over bearing, gave us our space, check in on us from time to time, and was very patient with our indecisiveness. He helped us fine furniture that was in stock where we didn’t have to wait forever for for delivery. Overall very impressed. Thank you! We will be back for further purchases

An
Review №2

Was a easy transaction. Was able to get the living room and bedroom furniture ordered. They had some items in stock. But we opted to wait til all items were in.

Is
Review №3

Jeff Doerr helped us find a mattress and bedroom set. He was super helpful and friendly and really knew his information. Will definitely use him for future furniture purchases!

Je
Review №4

Been waiting over 3 months for furniture purchased. When I call to check on it, they make me feel like Im bothering them. It would be nice to get updates on expected arrival date.

El
Review №5

Friendly staff, easy going no pressure shopping experience. Loved it . Very helpful if you have questions or concerns.

Me
Review №6

Very helpful. Got us just what we needed/wanted super fast. Great customer service.

Ra
Review №7

Wonderful shopping experience! Found just what I was looking for (plus some).. got home with my purchases the same day❤️

Le
Review №8

Good salesmen. No pressure to buy or upselling. Told them what we want, showed us some models and got the stuff ordered. In and out. Long delivery time but that’s not on them.

An
Review №9

Good selection and pricing, great service, CJ and the rest of the staff were outstanding

Jo
Review №10

Super happy to finally get some furniture in our apartment

Je
Review №11

I Keating had just what I was looking for! Brad Lysne was my salesman and he did a wonderful job. He was professional, he listened to my ideas and helped me get just what I wanted. Plus he gave me a very good deal. I can’t wait for my new furniture to come.

He
Review №12

Kurt was extremely friendly and very helpful.

Iz
Review №13

Great customer service!! Highly recommend

Ac
Review №14

Great saleswoman! Told us everything we needed to know and more. Great experience!

Al
Review №15

Our salesman Russell was extremely helpful with our furniture shopping experience. He went out of his way to search for different options for a sleeper sofa! They are surprisingly hard to come by but he found us a few options and we are happy with our purchase.

Ca
Review №16

Russ was amazing and very helpful! He took his time to find us the perfect mattress and was very personable! Great selection of furniture!

To
Review №17

We’ve bought our living room furniture and 2 bedroom suites from here. Every time we go in nothing but professional. We dealt with a few different sales folks and each one were great. You didn’t feel pushed or rushed into buying. Layer all out front. The furniture protection plan is well worth it too. A few months after we bought our couch, one of the charging ports went out. They were quick to send a tech out and get a new one in order. No additional payment required. All covered under protection plan.

Pa
Review №18

Greg was so pleasant and knowledgeable. Not pushy or overbearing. Great experience.

Te
Review №19

I’m very pleased with the service and the Keating employees that helped me in my decision making. My sales rep was very courteous and professional. I took a little longer in making a decision but I know in my heart I made the best choice. Now I can’t hardly wait to see get my new furniture. Having it custom made was my choice. I will always ask for Ryan in all my future purchases. I have always been a Keating customer and always will be.

Wa
Review №20

The sales people are really nice don’t get me wrong. But after purchasing my sectional 3 piece couch back in October I only have received 2 out of the three pieces the last piece hasn’t came in over 4 months. I am getting really frustrated with this company I keep getting updates that it’s getting delayed. Last time I’ll be getting furniture here I could’ve build the couch myself in those four months!

Ma
Review №21

Excellent selection and service. Ive bought furniture from I. Keating several times over the years and am always satisfied. In particular Id like too recognize the salesperson Tim, who provided excellent customer service, and a low pressure approach to sales.

Am
Review №22

I. Keating was my last stop after visiting multiple other mattress stores in Minot. As soon as I walked in, I was kindly greeted by Tracy. I explained that I was looking for a mattress for a guest bedroom. She quickly told me about their two mattress sections and unlike any typical mattress salesman/woman, I used to work in the industry so I know the game, she took me to the ‘sale’ section first. She explained the options and was no nonsense. She then took me to the regular mattress section and showed me the options there. Not once did she pressure me. She also didn’t push me towards the high end, large price tag, items. She knew that wasn’t what I needed. She was great! I decided on a mattress for my guest bedroom, she checked inventory, it was ACTUALLY IN STOCK, unlike most the other shops in town, she wrote me up and took me to the cashier. I was in and out in less than 15 minutes! I didn’t spend a lot of time looking around as my schedule didn’t permit it yesterday, but I’ll definitely be back. The quality of brands they carry and competitive prices looked great! I told my husband I found my new favorite furniture store! Thank you I. Keating! I’m not easy to please and you did it effortlessly!

Ni
Review №23

My husband and I are newlyweds and did not have a single piece of furniture for our house since we are new in town. We were helped by Jeff who was absolutely amazing! Extremely friendly and was sure to give us all the important information we needed before making the big purchases. Furniture shopping has never been so easy and stress free. We will definitely choose I. Keating again in the future!

An
Review №24

Sarah is amazing at her job! She spent a good two hours with us sitting on couches and listening to what we would like for our new house. By the end of that time we had the perfect fit for our family. And I love that she has kids of her own so she really understands the whole needs to be an easy wipe down but not leather or pleather. She went above and beyond for us that day and we are so thankful for her help!

Ve
Review №25

Bought a BEAUTIFUL lifelong quality table thats very solid with bar chairs and a double seater for under a grand.

Sc
Review №26

Ok but it takes months to get it

Mi
Review №27

Ryan did an awesome job helping my wife and I make, what we felt, was the right decision with the purchase of our new living room furniture and accessories. He listened very well and understood what we were looking for. He patiently attended to my wife’s requests when trying to see the different combinations of furniture and accessories. Ryan in our opinion is a stellar sales person, with a true desire to serve the needs of the perspective clients. Thank you

Br
Review №28

We went to purchase a couch today and we were greeted by Sarah Cables. She gave us upfront honesty about the current order wait time due to the worlds current situation but we didn’t mind that and proceeded to shop with her. She was quick to answer all of our questions and help us find exactly what we were looking for. We had our toddler with us and she was patient and personable, which obviously made the whole process easier for us as parents! Thanks I keating! We definitely recommend!

Ki
Review №29

Our sales person was very knowledgeable about the products we were looking at. She was very patient and kind. We appreciated the free delivery and the store credit upon purchase. It really gave us the confidence we had found the best deal in town.

Ca
Review №30

I called there and told them I was looking for a certain chair. Ryan checked and they had 2 I said great Ill take both. It was a simple as a phone call.

Ta
Review №31

I had a very helpful salesman at I. Keating. He was very knowledgeable about the product I was interested in. With so many fabrics to choose from Curt quickly helped me narrow down the choices to one that worked for my home.

Br
Review №32

Ryan was very attentive and helpful. He even helped measure furniture. Will definitely be going back

Mi
Review №33

Went couch shopping today and was very pleased with our experience! We were in and out in 45 minutes with a reasonably priced couch and chair—employees were very nice and professional and didn’t try to sell us something we didn’t need. Definitely recommend and will be coming back!

an
Review №34

I Love working with Julie at IKeating!! She is accommodating and professional and my go to when ever I need anything house related!!

Ro
Review №35

We worked with Jeff in Minot and the experience was great. He was knowledgeable and had a no pressure sales approach. We got exactly what we wanted and had a great experience. We will continue to go back for our other needs.

La
Review №36

They were super polite and welcoming. They helped to our specific situation and made for a very good first furniture shopping experience

Mi
Review №37

I couldnt wait for this store to open so I can purchase a sectional thats a sleeper I just love the color and the design of it. Cant wait to get it. I noticed a chair that can recline into a single bed I liked as well... Ill look more into it. However this store rocks .. thank you for helping me out with my purchase.

Na
Review №38

Ryan Branson has always delivered the best customer service to our family! He is so friendly and provided us suggestions that helped us make a decision! Thanks again Ryan we appreciate your help!

Do
Review №39

From the moment I walked in and was greeted by a salesperson I felt very comfortable. Jeff waited for me to climb the steps to the clearance. Pointed me directly to the couch I mentioned and even gave me an alternative couch to look at. He like my little dog as well, but forgot to ask my name. He did ask later. Very friendly staff, and am very satisfied. Thank you for being in Minot.

Le
Review №40

Hi Ruth Leslie Alvstad here we were very pleased with ur showing us what we were looking for. Awsome. U are a exceptional sales person and individual. 👍 have a great day

el
Review №41

Russell is always very helpful and friendly! We really enjoy working with him on all of our past purchases. In fact, Tracy Brevig helped us with questions even though she knew we dealt with Russell and she too was extremely friendly and helpful...I was pleased when I heard Russell share a portion of his commission...class act guy and coworker!

kr
Review №42

Julie is absolutely amazing. No high pressure sales, very knowledgeable and gave us a suggestion for room design we had not even considered. Can’t wait for the furniture to arrive.

Ka
Review №43

I didn’t buy directly from the Minot store, but they were the ones who had my furniture and the other piece was getting shipped to them for delivery. I paid for delivery. They said it was front door delivery. I live in an apartment. They left my first set sitting in the entry way, and that is where they also dropped the last piece, they then left and watched me push my couch down the hall by myself, no offer of the slightest bit of help. I had to wait over 2 months to have my furniture set. I will not be using this company again at any location. Some of the ladies who answer the phone were also rude. Very rarely did I get someone without attitude.

Ke
Review №44

Sean D at iKeatings did a wonderful job understanding what type of furniture and style my husband and I were looking for. His patience with us and explanation of product lines and brands made a major impact on our final purchase. The Finance staff is extra friendly and a perfect end to a great customer service transaction.

jo
Review №45

The staff was very nice and we got a quality mattress for a great price! I would come again.

Tu
Review №46

They were friendly and paitent. They lady I worked with gave me the black Friday deal and told me if had any questions I could call her. They have great styles and prices.

Be
Review №47

Very happy with Ruth & Ashley for replacing our love seat that was not wearing good at all. Thank you so much. Betty & Duane Olson

Da
Review №48

Great customer service! Julie Munday was so helpful and fun to work with. Highly recommend her and IKeating!

Je
Review №49

I bought a sectional from here and I love it. My friends and family all say it is incredibly comfortable that they could sleep on it. The customer service was great and it was easy to pick up my couch. Thank you Ikeating!

La
Review №50

Russ was super friendly and not pushy, he made sure to help us choose the correct couch based on his own experience instead of just trying to “make a sale”

Be
Review №51

I love shopping for furniture at I. Keating! The prices are great and staff are wonderful! Someone greeted us right away and asked what I was looking for. I was directed in the right direction, they didnt hover but checked on me frequently.

Wa
Review №52

Very good service and product selection.

De
Review №53

Ryan was a fantastic salesman. I called the store looking for a particular bed frame, I gave him the item number and he found the bed frame in no time flat! I was able to pick up the bed frame in the same day. I cannot thank him enough! If you’re looking for anything consider contacting him! I know I will when I come back to purchase more furniture

Ma
Review №54

It was great working with Sarah! She gave me excellent customer service without being overbearing, and she came through with everything I needed. Thank you!

Ma
Review №55

I was very pleased with my experience at I.Keatings. Jeff Doerr was a wonderful person to work with and assisted in finding me exactly what I was looking for. Thank you for all the help!

Ar
Review №56

Huge selection and friendly staff. Plenty of options for any of your furniture needs.

Tr
Review №57

Sara is extremely friendly and quick to listen to customer wants. I went in for a new mattress, told her exactly what I wanted, and options were quickly narrowed down. Sara did not push the more expense pieces on me once I told her that I wasnt willing to pay that much. She may it so much easier to complete the mission I had put off for over a year. Thank you. Ill be returning.

Je
Review №58

We worked with Jeff and he was awesome. No pressure and super helpful. Extremely knowledgeable about the brands that they sold. Extremely friendly. Left us alone when we needed to discuss. Gave us a really good price. Walked me to the door at the end of both visits even though we didn’t buy the first time we were in the store. Returned my phone call promptly when I had additional questions after leaving the store. All in all our experience was as good as you could want. Thanks so much Jeff!!

Ko
Review №59

Great service, ask for Brad! He always gets us taken care of and finds exactly what we are looking for.

Mi
Review №60

Excellent service. Curt is fabulous guy. The quality of items we bought appears great for the price.

RA
Review №61

I love my furniture and all of the sales people were friendly and helpful. My whole experience there was and always has been good. I buy all my furniture here.

Ma
Review №62

Went into Ikeatings to purchase flooring for our house. Missi assisted us with all our questions and gave great feedback. We were able to find the perfect flooring for our needs. Weather it be flooring or furniture my husband and I have always had a great experience. I would recommend them to anyone.

J
Review №63

CJ was easy to deal with, he left us to browse at our request and was Happy to assist us when we were ready to purchase!

Ca
Review №64

Great locally owned business here in the magic city.

Be
Review №65

We were warmly received in getting into the store, the lady who helped really had patience to take us through all our questions, she answered us to our satisfaction.

KI
Review №66

Jeff was exceptional at helping us pick out a living room set. He displayed excellent sales as well as customer service skills.

Da
Review №67

All of the furniture my wife and I have bought has come from I Keating. Jeff and Tracy are always super helpful, and they remember us when we come in. We received thank you cards after we bought our couches and our mattress. It’s the little touches like that (not expected by any means) that keep us coming back!

Pa
Review №68

I. Keatings is, and will always be, the place I go for furniture. Selection, value and service is the reason! I know I will find what I want with the huge selection, and then I know it’ll be at a price that fits my budget. So thankful for I Keatings!

St
Review №69

Curt helped us find a new bed. He is our favorite sales rep.always great service at I Keating Furniture.

J.
Review №70

Jeff Doerr is a great sales person and the reason I go back to I. Keatings after trying every major furniture store in Minot. The attention to detail, solid knowledge, and no BS makes for the type of service I love to receive from a sales staff. The family owned, Minot staple business with friendly staff all the way out to the delivery crews is something to be proud of in this day and age. Recommend 100%!

Ri
Review №71

The staff is friendly, professional, and very knowledgeable. They go to great lengths to ensure their customers compete satisfaction!

Ja
Review №72

Easy to work with, large selection of furniture. Highly recommend!

Bl
Review №73

Super helpful, and very respectful. Both customer service and sales were patient and took their time finding what I needed and making sure it was available.

ba
Review №74

I have been purchasing furniture here in Minot. That I must say, the sales people are super friendly and helpful. They go out of their way to sell you furniture with the best deal and lower prices what you can afford. If the online price is lower than the store price. They will still sale you the same online price. There is no certain amount of how much money you need to put down. If you are comfortable making payments little by little, they will accept. They are patient and will negotiate of what you are comfortable of paying. But the only reason I give this one minus star, is the women behind the desk who take the payment and fill out the information and receipts. I always feel some tension from each of them from purchasing my furniture. They always look bothered and angry as you are counting your money and they keep rolling their eyes looking impatient. That I’ve realized I’m not the only one noticing about this. Does not seem good customer service on their part. But I’m a patient person, I’ve dealt with it and let slide 3 times from each woman working behind the desk. If I do experience again, I will speak with the manager about it. Cause no customer should feel uncomfortable while making payments.

Mo
Review №75

I didnt buy anything from them or even set foot inside their store. They surprised me by texting a link to post a review, and Im not about to let them down by not participating.Id like to give them the benefit of the doubt and give 4 out of 5 stars, but they decided my name is Johnie which I do not approve of so I had to knock it down to 3.

El
Review №76

Jeff helped out me out while picking out a couch. The space in our home was limited and we have multiple pets. I was concerned about the fabric of the couch with all of our animals, but Jeff was attentive and listened to all my concerns and helped with picking our couch. When I had questions about mattresses, he was able to provide informative answers.i highly recommended I. Keating and asking for Jeff.

Ga
Review №77

Julie was amazing!

Su
Review №78

The staff were friendly and very patient with me and my husband when looking for something we liked and available. 😊

Au
Review №79

Quick and friendly service. Thank you!

Ma
Review №80

Wonderful customer service. All of the staff are very pleasant and are very knowledgeable. I appreciate the fact that they aren’t too overbearing, but they are there to help at a moment’s notice if they’re needed. Ruth helped us pick out some sleek, modern living room furniture based off our inputs! Would definitely recommend!

Me
Review №81

Such an amazing bunch of people who work at i Keating from everyone who works the floor to the ladies at the guest services. Especially Julie and Shawn, my 8 month old daughter loves Shawn and he is always happy to see her and always holding her when we come in. Good job I Keating, I won’t go anywhere else :)

St
Review №82

Friendly and very helpful! Had a wide verity of sectionals and dressers which I was in need of. Also, the staff is very attentive and make sure you are taken care of. Thanks for a great experience.

Re
Review №83

I had been to every place in town to price check and see what our options were for my eight year old daughter. Side note I have bought all my furniture here throughout the years. This was our last stop. Sarah was our sales consultant. I told her what my daughter was looking for so she took us to the childrens section. My daughter fell in love with the bed she got. Sarah price matched the bedroom set with Ashleys online sale before I even had time to look! The next day I had decided my husband and I needed a new bed and dresser. I called her and asked if she would take pics of some options in my price range because I didnt have time to go back in. She did, and included it on my daughters sale so I didnt have to have 2 delivery fees. I appreciate her knowledge, honesty, and accommodations. She listened to me, my child, and made it very easy. Thank you Sarah, I will always give you my business! I hope your manger/boss know it is great employees like you that will always get my business, recommendations to my friends and family! And your office ladies were great also!

Ch
Review №84

We purchased a sofa 2 months ago that fits our home and lifestyle perfectly - SO - today we ordered another one in exactly the same style and color for our lower level. The service we received was suburb! Having been loyal I. Keating customers for over 35 years, we have become accustomed to the excellent products and services that I. Keating provides.

Sh
Review №85

I checked around for the best price on the 2 recliners I wanted. Finally, I called I Keating Furniture World. They were able to order it in at a substantial savings from all the other places I’d checked. I purchased 2 chairs AND they offered to ship them to a store nearer me so I wouldn’t have to drive as far to pick them up. I didn’t even have to ask! I will definitely shop here again!!!

Da
Review №86

I worked with Russ, he was a very nice guy!!. Wasn’t pushy and didn’t try to get me to buy items I wasn’t interested in. He got me information I needed and was very helpful.we were glad he brought the warranty up to us. We felt it was a win win for us so we bought it. Thanks Russ

Tr
Review №87

Jodi was great to work with! She is very knowledgeable, friendly and gave me the best deal she could for the Labor Day sale! All of the staff were very friendly and I will definitely go there again for any furniture needs.

Al
Review №88

This store has a great selection to choose from. Brad was really helpful. He was nearby in case we had any questions, but not hovering as if he was forcing a sale. He’d let you come to him which was easy to help us discuss amongst ourselves.We loved a living room set, but they didn’t have the sofa in stock. He made it easy for us to keep the price and get one from the next shipment. Also, the store makes sure you only pay one delivery fee if you have separate pieces coming. Another plus is putting money down to hold a piece such as or sofa that is on order.Overall, a great experience and will definitely recommend you go there and speak with Brad!

Jo
Review №89

We walked in to meet Tim who very kindly and generously welcomed us into the store, pointed out where everything was and let us look around at our own convenience.We then found a sensational couch, exactly what we were looking for, and set up a delivery date for next week.It presented a fantastic shopping experience

Da
Review №90

Furniture shopping is never easy due to all the choices available, however, my visit to I. Keating was an enjoyable and productive one. I was able to purchase the furniture pieces I needed due to the hard work, leg running (a big store) and due diligence of my salesman, Cody, who assisted me all the way. I informed him of what I was looking for and he steered me in the right direction, never overbearing nor trying to upsale me out of my price point. In my opinion the pricing was not extreme - neither too low nor too high and felt like it fell into mid-range comparable to other furniture stores. There is a very wide selection to choose from. The only downside of my visit and purchase is the wait time for delivery. In past experiences at Twin Cities furniture stores my purchase was delivered within a week. Unfortunately, I have somewhat a longer wait for delivery on this purchase. However, I highly recommend I. Keating here in Minot for all your furniture needs. A very happy and satisfied consumer.

Pa
Review №91

Service was really fast. Knowledge was great. Loading was very quick and efficient!

Zd
Review №92

Very nice store! Lots of merchandise on display. Very helpful sales staff. I shopped around and the prices are comparable to other stores. I decided to purchase what I wanted from I Keating.

Ka
Review №93

I made it pretty easy as I knew mostly what I needed/wanted and came ready to purchase, but Ryan was very helpful.

Ch
Review №94

Great furniture at great prices! Definitely ask for Tim if you stop by! He is super nice, not pushy at all, and helped me save a ton!

Bi
Review №95

Missi in the carpet and flooring part of I. Keating is knowledgable, friendly and so helpful ! Made finding what we wanted so easy and such a pleasure.

Ch
Review №96

Excellent customer service by CJ. They went above and beyond to show me every possible option related to what I was looking for and took the time to work with me. I will be back for more furniture based on price and customer service.

Do
Review №97

Mark was great to work with. I highly recommend I Keatings when you are looking to purchase furniture or flooring for your home!!!

Ja
Review №98

Julie is a great salesperson! Has always taken care of everything we haven’t been happy with.Thank you!

Ni
Review №99

Tim Bohn was a great help to our family. He was friendly and quick to get us our furniture at a price below our budget. We will definitely go back for any other furniture needs.

Ca
Review №100

I Keating is our go to place for quality furniture and a knowledgeable staff.

Information
43 Photos
100 Comments
4.8 Rating
  • Address:10 S Broadway, Minot, ND 58703, United States
  • Site:http://ikeatingfurniture.com/
  • Phone:+1 701-852-3536
Categories
  • Furniture store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
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