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S & H Auto Repair Group
25752 El Paseo, Mission Viejo, CA 92691, United States
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S & H Auto Repair Group
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Oh
Review №1

My partner and I were on a road trip when our rented car broke down. Sergio was so kind to us and have us a fair price even though he knew we were desperate. He was attentive to detail and was patient enough to answer all of our questions.Would 100% recommend without a doubt!

Br
Review №2

After paying the local dealership over $760. for an oil change, gas filter replacement and a $185.00 inspection fee, they threw an additional quote of over $3K at me for coolant system repairs necessary for my diesel Ram 1500 to run. My gut (and recent 2020 experiences) told me not to trust them. So I had my truck towed to an Auto Club recommended auto shop who after review said the job was “over their head.” They lacked confidence in their ability to perform the repairs. I needed somebody who could handle the deep engine job. They recommended S & H Auto Repair Group who came to look at my truck. Sergio quoted me a repair estimate that was half what the dealership quoted. They promptly completed repairs and I saved over $1700.00…they even washed the vehicle! So glad I listened to my gut. Want an honest mechanic? Call S & H Auto Repair Group and chat with Sergio. He sets the customer service bar so high the dealerships need to charter a plane just to see it.PS: The Scott McCanles of the world need to chill out and realize auto repairs cannot be timed like a Swiss watch. All it takes is for one bolt to strip or one nut to refuse to loosen and the entire job takes longer. If Sergio cannot give you an exact time of completion its because hes being honest...he really cannot say. Queen Scott obviously wears a tiara and expects everything to be done within his timeframe. He bailed before he was even a customer. Perhaps he forgot to take his meds that day. All of Scotts one star reviews focus around scheduling conflicts with service providers he never paid. I wouldnt place much stock in his review here.

Kl
Review №3

Sergio is in my opinion the car mechanic everybody should have, either to have your car repaired or getting a second opinion. He, if times allowed, give your on the spot an estimate and research right away, going down the rabbit hole to find the price for parts and others opinion for your case.On top fair pricing, in my eyes approx. 20% less than others.

Aa
Review №4

Great customer service, friendly and most important they are honest!Sergio and Hugo clearly have good business going on!HIGHLY RECOMMENDED!!!

Da
Review №5

Thanks Sergio for the great service, you are the best. Ps: these guys did my car in 2 days while other shops said 1-2 weeks, best prices in the area also!

Ze
Review №6

Stopped In Today, As I Am Visiting Some Family In The Area. I Arrived At About 8.30A. The Shop Was Open And They Were Up And At It. I Was A Tad Concerned That They Would Not Be Able To Work Me, My Car, In, For A Quick Eval. They Quickly Proved Me Wrong. The Gentlemen At The Front Desk, Stopped What He Was Doing, To Help Me. I Feel Much Better And Confident In The Needs of My Car, And Will Be Back Early In October To Complete The Services Recommended. A Reliable And Trustworthy Auto Shop Is Priceless. Hope This Might Help Someone! Thank You S&H.

Sc
Review №7

I was going to have a part installed in my car, which I purchased from a supply house who suggested I use them. I made an appointment for 10:00. I showed up early only to be told the part will not arrive until between 10:00 and 11:00. Sergio informed me he would call when the part arrived. Then he told me to call him, which I thought was strange as he is right there. I called at 11:00 and Sergio told me the part was there. When I asked hm about what time my car would be ready, he told me he was busy with another car and would work on my car when he was finished. When I asked again approximately what time I could pick up my car, he told me he had no idea!!! They do these installs all the time, so I didn’t understand the aloofness and attitude I was given. Anyway, I told him I would be coming back to pick up my car and to not attempt to work on it.Terrible customer server!!!!

Le
Review №8

Great guys at a great price

An
Review №9

Honest and fair EVERY SINGLE TIME. Besides being talented and skilled, theyre just nice guys. After years of service on 5 different family cars, Ive NEVER felt overcharged or nickel-and-dimed. And MORE than once had things done that I know should have cost more. Thats how you win loyalty.

Ja
Review №10

Sergio was very nice and explained things very well. Loved that he is a Rover Guy and has personal experience and tips and trick I will use. I will be back and have them work on my P38 agian. Thx so much Sergio look forward to work together to restore my Rover.

An
Review №11

Sergio saved my car!!

se
Review №12

100% Satisfaction

Ge
Review №13

Excellent service 👍

Information
15 Photos
13 Comments
4.5 Rating
  • Address:25752 El Paseo, Mission Viejo, CA 92691, United States
  • Phone:+1 949-842-6626
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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