Iv
Iverson Chrysler
600 S Burr St, Mitchell, SD 57301, United States
Comments
Aa
Review №1

I had a great experience with Iverson in Huron. Brad who was my salesman did an excellent job working with me to get my Ram1500. He was very detailed throughout the process and made sure I was comfortable with my lease. It was a no pressure sales approach!I would highly recommend Iverson for a finance/lease for any vehicle. Look for Brad if you need a new or used vehicle!

Gr
Review №2

Theyre always willing to go above and beyond to make sure that you get what you want at affordable prices.The salesmen are polite and personable. Their service department is and has always been great whether Im having the work done in house or ordering the parts to do it myself.

Br
Review №3

GREAT customer service. Bought a used car there that had a blemish on the ceiling that no one noticed until we brought the vehicle home. Called the dealership and they got us in the very next day for a complete detail and got rid of the ceiling blemish completely...free of charge. Old-fashioned customer service that is rare in todays world.

Pa
Review №4

Jeep broke a hood latch on a family road trip. Fortunately, I was 30 miles from Mitchell and stopped in hoping they had the part in stock. Not only did these guys have the part, they pulled my Wrangler right around back and fixed it immediately, getting my family back on the road. Best service center I’ve had the pleasure of dealing with.

Ca
Review №5

I took my 2017 Ram 3500 to have the oil, oil filter, fuel filters, air and cabin filters changed. There was some oil residue that was dripping from under the front of the truck. After a couple of try’s, and a conversation with Curt, they were able to get the issue taken care of.

Br
Review №6

Super fast purchase process and awesome sales team! I made the 1200 mile trip up to purchase a truck and it was the quickest purchase process Ive ever had! 100% would make the trip again!

Au
Review №7

Bought a 2015 f150 here and the sales man was a great. He helped out with the questions I did have and we talked and got a deal worked out I was happy with. When we switch over to the financing side they were unwilling to work with me and because I was only 20 at the time and was treated as a little kid. I then called up my local bank for financing and got a great deal with them in front of the agent and that fixed all his issues once he realized I could back up what I was asking for. The day later getting it registered I was emailed a copy of the title for inspection and received the wrong title and that shouldn’t ever happen!

Je
Review №8

Me and my husband purchased a 2009 Yukon for $8000 just a couple months ago. We havent even put 3000 miles on it and the engine is shot. Since we are a family of 6, we called to see if they could help us out. They wanted to only help with $400. We left a review and was contacted. But because we left a poor review they pretty much told us to f*** off. Thank you Iversons for helping our family. I wouldnt have even left 1 star, but I guess I will have too.POOR SERVICE. VERY UNPROFESSIONAL.

Lo
Review №9

We were coming from out of town to look at a vehicle we had seen online. Preston went above and beyond to make sure all our questions were answered before we arrived along with any concerns when we got there. The vehicle was clean and pulled up front for us when we arrived! LOVED the experience Iverson Chrysler gave us compared to those other big car dealerships where we were just a potential sale. We LOVE our New Jeep!!

Ma
Review №10

Nice staff and great kids room if you have young kids

B
Review №11

I have purchased way too many new vehicles to remember. I can honestly say that my purchase today was quick, friendly and flawless. Mitchell is lucky to have Iversons and there is absolutely no reason to ever buy a car outside Mitchell. Great selection, service and prices. Keep your money at home and support you local dealers!

Jo
Review №12

Always take care of me! Ppl underestimate the value of service after the purchase!

Li
Review №13

We rented a car. Kayle was very helpful.

Wi
Review №14

Was trying to get a truck n things didnt work out

Sh
Review №15

Always amazing customer service! They did an oil change and added a new carbon filter and made sure everything else was good to go before I went on vacation. While I was waiting both Kevin and Tim kept company while I was waiting. Everyone always has smiles on there faces. Always does an amazing job!

Ni
Review №16

Recently purchased a new Jeep here. Worked with Chad. He was able to answer any question we threw at him. He gave us time and space to check the different options and was accommodating to let us test drive various models before settling on one. Fully recommend Iverson and Chad to purchase your next vehicle from.

Be
Review №17

Ive gotten two vehicles from them, the staff is great and friendly, and they make the process super easy as well!

He
Review №18

Iverson service department definitely knows how to take care of their customers! It was just a fluke that we ended up coming here. We were on our vacation and the check engine light came on. We found the closest Ram service center and it was Iverson. The got us in, diagnosed, and problem fixed all within a matter of hours! They saved our trip! Thanks again Iverson!

lo
Review №19

Person was a huge help and found us the perfect Jeep

Ry
Review №20

Clean, fast, and professional service for repairs and the best place in the area to buy a car. Great deals and friendly service make Iversons an all around experience.

Gl
Review №21

We were very satisfied with all aspects of our visit from getting our pickup repaired to picking up our new pickup. Everyone was so helpful with all our questions and concerns.

Pa
Review №22

They were unwilling to move on price. The truck I was looking at was $1000 above kbb value, and over $2000 over nada value. Also they offered me far less than the value of my trade in. After talking to the sales person on the phone I was told they mostly use kbb to determine value. I guess they use kbb to determine the value of their trucks, and nada for all trade ins. They offered me $3000 for my 2004 ram 1500 with 138,000 miles. The sales person said they had the same truck as mine in last month and couldnt get $3000 for it, which in my opinion is a lie. They would of listed my truck for $6500 and wouldnt of had a problem getting that out of it. I offered the fair value for their truck, and to trade the fair value of my truck. I havent heard anything after that. I am not a fan of the way they are doing business, and do not plan on pursuing any truck sold by iverson.

Pa
Review №23

Fast friendly service

Ti
Review №24

Great service decent price

Ed
Review №25

Wonderful customer service. The staff are always friendly, professional and helpful.The sales associates are some of the best I have done business with.My experience with the service department has always be fantastic. No matter if I bring in my 2013 suburban or my 1987 suburban, I am always given great service. All the repairs are quality.Highly recommended Iverson for any vehicle purchases or services needed.

Ca
Review №26

Courteous and professional.

Do
Review №27

I was buying a truck from 1600 miles away, Chad was great and really pointed out any issues. He is a genuine guy, and when I kill this truck, I will fly back up there to buy another one from him.

Kr
Review №28

Great service, sales and all around great place to do business.

Co
Review №29

Salesman was great and not pushy. We love our new car

Tr
Review №30

Fantastic service and friendly staff. While traveling across state, my Power Wagon needed immediate service. Iverson Chrysler quickly diagnosed the problem and made repair, allowing me to continue, all within 15 mins. Outstanding!

Je
Review №31

Working with Brice was a breeze -- he was very accommodating and patient in answering all of my questions and taking care of my trade-in. It was definitely worth the 3 hour drive.

Is
Review №32

I highly recommend Jesse Elward to anyone looking for a great experience while looking/buying a car. Jesse delivers an incredible service and gives a very pleasant experience. I must say that this was my best car shopping experience ever. Jesse was very informative and he was answering every question of mine patiently and honestly. I will definitely be going back to Jesse in the future!

Ti
Review №33

Driving “out west” from WI we had an unknown noise coming from our 2017 Pacifica so I called John in service and he bent over backwards to get us in on a Saturday when we were passing through town. He spent about 2 hours evaluating the vehicle, re-balanced the front tires and tried everything reasonable to correct the issue, but only billed me for less than an hour. A+ for effort! If I lived in that area, this would be my dealer, because Service drives sales and John delivered on that promise, IMO! Thanks again John!!

Au
Review №34

Mark Halvorsen, Salesman, and Tyler Paul, Auto Mechanic are very wonderful to work with. Also, the staff at Iversons is wonderful and accommodating. My business belongs to Iversons.

Lo
Review №35

Chad was very knowledgeable about the vehicles. He was excellent to work with and we appreciated how he treated us and helped us.

Na
Review №36

Theyve given me excellent service for over 8 years now and I dont plan on changing dealers

Yv
Review №37

Was looking for a part and the service I received was great. Even though we didnt resolve my problem the parts man was friendly and helpful. Thank you!

Mi
Review №38

Nice fellows working here. I know they are salesman but they are not too pushy.

Jo
Review №39

I contacted them twice via their email link trying to get some general trade-in value information on our vehicle and letting them know we were interested in one of their vehicles. We were trying to decide which dealerships we were going to visit while car shopping on an upcoming weekend.I only received the auto-reply and was never contacted directly by anyone from Iverson. I dont know if something was wrong with their email or if they blew me off.We ended up going to Sioux Falls and finding what we were looking for at Frankmans.

Th
Review №40

Great used a u-haul trailer from their fast service in-and-out and just a few minutes

Sp
Review №41

Consigned my vehicle here the last week and was sold within 48 hours of being on the lot. They sold it at a fair price leaving myself and the buyer happy! 10/10 would recommend to a friend.

To
Review №42

We love this place and all that work there.We have bought and leased many vehicles here and always have been treated like family.There service and attention to detail is outstanding.They also have a business called Make it Mine that has everything that you would want to personalize your truck or car.Hats off to this automotive business.Iversons thank you.

Se
Review №43

Hailey on the uhaul desk and Dean in repair are Rockstas.

Pr
Review №44

Worst experience ever, I bought a used truck from here a month ago and had it for a month and the engine blew. I asked them if they would kindly help me get it fixed, it costed 3700 to fix and then only gave me 800. This is how they must treat their customers. If I were you I wouldnt buy from them. They turn the check engine light off before you buy the vehicle.

Da
Review №45

AWESOME PLACE THEY ARE THE BEST. I GIVE THEM A 5 STAR ALL THE WAY

Sh
Review №46

They were very thorough and made sure that all recalls had been taken care of.

Ju
Review №47

Friendly staff and good selection of used cars. Unfortunately they would not budge the price on a particular car so I ended up purchasing from a reputable dealership in town.

Re
Review №48

Awesome customer service. Jessie was my salesman and he was awesome. Definitely recommend buying car here

Ni
Review №49

We have had incredible customer service and have multiple vehicles from Iversons.

Bi
Review №50

My wife and I purchased two jeeps here. Salesman was helpful.

Ka
Review №51

We worked with Jason and Mark today and they were great! Quick, easy, enjoyable car buying experience!! Thank you!!

Du
Review №52

Just purchased a Jeep Grand Cherokee; the 4th vehicle we’ve purchased from Iverson’s in the past 11 years. Another pleasurable experience.

Gr
Review №53

Excellent service!!! They keep you informed on what needs to be done and when.

Du
Review №54

Great Service, Kurt went for a test drive with me to hear the noise I was hearing, had my car for about an hour and poof noise is gone, would recommend to anyone. Thanks again for the great work!

Le
Review №55

Very good service. Thank you 😊

Ch
Review №56

General manager did call me back, seems like a genuinely nice enough guy. Seems like a lot of miscommunication between BDC, salespeople, and the management however that resulted in a terrible experience.After editing this review from my conversation with the GM, the GM decided he should call my father in law to tell him what a terrible person I am as our conversation was not good. I didnt cuss this man out, was far more cordial than this company deserved at this point. Quite sad a grown man feels the need to call another grown man to cry about someone having a bad attitude. If you wanted to address my bad attitude as you would say, you should have done it while you had me on the phone. All respect for this organization has now been lost. If you would like to buy a vehicle from a company that is run by a full grown toddler (my sentiment), then this sure is the place for you.

Re
Review №57

Attempted to use them for my uhaul needs. Staff all looked angry and miserable on arrival. Services were not given in a quick or clear manner. Tried to change my reservation after I already paid for it, then lied about their stock. Also tried to up-sale me on services I already had for more then I already had paid, tried to tell me I didnt have them.

Wa
Review №58

Good customer service enspecially Mark Halverson

Ch
Review №59

Great service and punctual. Thanks alot

Ra
Review №60

Friendly sales staff, Easy to work with.

Dr
Review №61

Solid place with great staff.

Al
Review №62

Great people very helpful & nice

Bi
Review №63

Great dealership to work with. Lots of good people here.

Kr
Review №64

Most unprofessional dealership Ive ever death with. Purchased vehicle and they do not stand behind what they say AT ALL. Got us to drive 4 hours to look at a vehicle after stating it was immaculate.. covered up body damage and cat scratches discovered after we washed it for the first time is NOT OK. No return policy, no exchange policy, no offer to buff any of the scratches out..absolutely NO CUSTOMER SERVICE. Never again will we give them a penny of our money.

Jo
Review №65

Good Service excelent people

K
Review №66

Good customer service!

Al
Review №67

Great service! and sales people.

Ma
Review №68

Kevin Flemmer is an awesome salesman

My
Review №69

I have never dealt with such a rude salesman in my life.

Ty
Review №70

Sold my daughter a 2004 Pontiac Grand Prix GT2 on 11/20/2018 car that needed a $1000 dollar in repairs. Both front and rear needed alignment It wasnt really even safe to drive. DISHONEST SALESMAN lied right to our face and didnt care about taking advantage of a 18yrs old girl. Will NOT! buy another car from them!!!!!

Da
Review №71

You could be alil more hospital. Pay center women was very unkind

Jo
Review №72

Good visit. Good information.

Jo
Review №73

Always fair and friendly to work with, no high pressure.

Do
Review №74

We were buying a new vehicles from them almost every other year since 2007. But in the past year the service area had really dropped off and it was taking an hour just for an oil change. Plus, the price for the oil change is double compared to other dealers garages. So,we decided to go elsewhere for new vehicles and service.

Ch
Review №75

Great buying experience.

Ed
Review №76

Quick service, friendly people.

Ma
Review №77

Chad titze your the best!!!

Li
Review №78

Nice place to buy a car

Mi
Review №79

They care about the people they serve. Doesn’t get much better than that.

An
Review №80

Uhaul service is great!!!

Ja
Review №81

Ive called several times over the last to days regarding business with them through our company. I suggest the Administrative Assistants (Yes plural) answering the phones all get some customer service training!! Rude, unhelpful, and sound like they hate thier jobs! Not pleasant to talk to at all!

Jo
Review №82

Prompt and speedy service!!!

An
Review №83

They dont inspect their vehicle cause the shock mounts are bad and rotors are bad on the vehicle we purchased would recommend buying a vehicle here

He
Review №84

Fast friendly service!

la
Review №85

Big inventory

ra
Review №86

Best GM dealer in Mitchell...

Ja
Review №87

I traveled 610 miles from Chicago the Iverson Chrysler Plymouth I told the salesman that I was coming along way to take a car for a ride for me and read it and let me know come back and said it had to dance in it otherwise it was perfect go all the way out there to get the car the car was full of scratches it was two quarts of oil low on the dipstick transmission oil was burnt and brown in the car was a piece of junk so I was not very happy

Ma
Review №88

We have more problems with the car we got there which was very overpriced than we do our old car with about 200,000 miles.

St
Review №89

Superb service.

De
Review №90

Got my car in less then an hour no sitting all day waiting several cars to pic from and great way to be treated

Ch
Review №91

Its not lively or friendly.

Su
Review №92

Great service

Da
Review №93

Good and fast

Aa
Review №94

Bought 2 cars there ☺!

Ga
Review №95

Excellent service

Ki
Review №96

Very helpful

Ar
Review №97

Friendly people.

Ne
Review №98

Thanks 😊

Br
Review №99

Disappointed!!!!!

D
Review №100

I got my question answered after about 20 minutes, but felt like I was just being pushed out the door since I wasnt there to spend $50,000.00.

Information
100 Comments
4.4 Rating
  • Address:600 S Burr St, Mitchell, SD 57301, United States
  • Site:https://iversonchrysler.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-website&utm_content=website_button
  • Phone:+1 605-996-5683
Categories
  • Auto parts store
  • Auto body shop
  • Ram dealer
  • Auto repair shop
  • Chrysler dealer
  • Dodge dealer
  • Ford dealer
  • Jeep dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations