user
Complete PC Specialists
13117 Perris Blvd STE 101, Moreno Valley, CA 92553, United States
Appearance
Complete PC Specialists
Comments
Ab
Review №1

Couldnt be happier with my Gaming PC build! They definitely know their stuff! Would recommend them to anyone looking for just a simple fix or a full blown build like mine! Thank you guys again

Mi
Review №2

Absolutely the best customer service I have experienced all year long. Gilbert is extremely knowledgeable and honest. I would highly recommend to anyone that needs anything computer related. Thank you Gilbert.

cr
Review №3

Love these guys! Great work reasonable prices and good customer service.I take all my computer issues to complete PCS, very trustworthy too!

Is
Review №4

Gilbert is an amazing Tech. Came in and got my computer tuned and running like it should. Very knowledgeable and experienced in his field. Would recommend this company to anyone looking for great service.

Sa
Review №5

They found the problem of my computer and fixed it. They give you updates as well. Very great, 10/10 recommend

vi
Review №6

I had spilled juice on my laptops keyboard and i had to get it fixed because the keys were bothering me. took it to the shop and they were really nice!! they gave my computer back and she looked as good as new!! and gave me a discount which i really appreciated since i’m a broke college student. i learned my lesson to not eat a fruit cup in front of my laptop ever again but i will come here for future concerns!! thank you so much!!

Lo
Review №7

Our old DELL PC went completely dead after years of working fine. Brought it to Gilbert & Ernie on Monday; got it back on Wednesday completely up & running. Extremely professional business; I would definitely recommend them!

EB
Review №8

My PC was hacked and I believed it was ratted. I took it here to make sure that my PC would be safr again. They were busy when I called and came in but they were able to repair my PC in a matter of days. Exceptional service. When I came in they also advised me on how to keep my PC safe and what steps to take next. It may be a small business but theyre service is quality, rest assured.P.S. Sorry for the late review, slipped my mind...

Ju
Review №9

Very disorganized.I have an external drive that I took to this shop on Friday, I showed the guy working at the moment, the easy solution to the problem and explained I dont have the tools or experience to try it so rather take it to a professional. I asked the guy if we could possibly get the job done before Monday and he told me it was possible so I payed the $35 diagnostic fee even though I showed him the problem AND how to fix it. The guy explained to me that it wasnt really a diagnostic fee just a fee you pay to make sure you come back and get the item you dropped off which is understandable. So monday comes, the day I need my external drive by, not only is the drive not ready, the repair guy hasnt even looked at it or diagnosed it. So my deadline is passed, so now I just need the drive back. So I start calling in everyday that week to get an update and I get the same answer we will let you know . A week goes by and I still dont have an answer to my problem or know if my drive is even possible to fix. Finally I call in, and they said they sent my drive to a guy who could get the information back but the guy charges around $500. I explained to them that that was out of my price range but they still sent it to that guy. At this point I lost faith in the company if they have to outsource my item to someone else and its taking over a week and a half to even diagnose the problem I could just do it myself for that amount of money and time. So I call in and tell them I no longer wish to use their services and want my external drive back.Now its been about 2 weeks, I still dont have my drive, not sure when it will be returned, most likely lost all my files and am out $35 dollars. The shop doesnt seem like they do advance repairs which was my mistake in the first place. Overall the people working were kind and tried to reach out but if you want a professional job done I do not recommend this place at all.

Da
Review №10

Good, trustworthy business. But paying $140 for a very simple, quick repair was a bit ridiculous to me

Tr
Review №11

These guys were awesome! Very friendly and knowledgeable. They fixed my iMac computer for a very reasonable price and saved me a lot of money!

Bi
Review №12

Very nice and helpful people. I took my son PC to install fortnite they were quick and added extra stuff to help us out. Highly recommended

We
Review №13

Complete PC Specialists are the best!! We use them for all our computer needs at work, friendly professional staff always available to answer any questions and help with our computer needs!!!Highly recommend this company!!

In
Review №14

Gilbert and Thomas are legit! Not only do they know their stuff, but they are genuine and all around great guys to be around. Customer service comes first with this team and they do it seamlessly. I picked Complete PC to outfit our hot tub showroom with a server,computers, HDMI cables, new software programs, registers, and I couldnt be happier. They supplied high quality custom equipment and installed everything. Not only were they dependable during installation, but they continue to offer continuous support with a can do attitude. Love these guys! Thanks guys.

Da
Review №15

This great team worked on my high-end gaming laptop and I could not be happier! They took their time to ensure everything worked properly before handing it to me. Also, explained what they did to repair my laptop. The price was extremely fair!! I would not hesitate to use them again. They are a hardworking honest business. FYI, my laptop is screaming with performance after the repair! A clean, lean operating machine!

Ro
Review №16

There business was robbed a week after I took my pc up there.

GR
Review №17

I found Complete Technology Services, Inc. on a Google search for my area and am very happy that I did. I needed a complete set up to my new computer. I dropped my computer off and Gilbert Nava had it completely set up in a very short time for same day pick-up. Mr. Nava took the time to give me a complete overview of my computer and made sure that I had a clear understanding of my computer set up before leaving his shop. I found Mr. Nava to be courteous, knowledgeable, and very reasonably priced. I look forward to using Complete Technology Services, Inc. for all of my computer needs going forward. I highly recommend them!

Vi
Review №18

Gil, Ernie, & Vince know the meaning of Quality Customer Service. They go the extra mile for the Customer while insuring the computer repair is done right. Their services exceed customer expectations.

Gi
Review №19

Only Five Star work .

LI
Review №20

I highly recommend this company! Gilbert was very professional, friendly and Helpful! Thank You Gilbert! 🙂

Al
Review №21

PC Specialist are super friendly and offer competitive pricing!

Er
Review №22

Gilbert was very professional and got my computer back to me super quick, he didnt try to sell me something that I didnt need and he was super helpful and respectful! 5/5 Definitely recommend this spot!!!

Ga
Review №23

Gilbert was very professional and got my pc fixed up fast. he even went out his way to install windows! Saved me the time haha.

Je
Review №24

This place did a amazing job on removing a virus I had on my laptop. The prices were great and the wait to get my computer back was less than a week 🙌🏾 Gilbert the owner was super cool and his niece that works there was friendly also. I love the fact the Gilbert calls and updates the customer as the process/fixing is taking place. I strongly recommend this place if your device is down. My laptop is like brand new again 😊

Sw
Review №25

Always available I’ve been there multiple times and always have it to me before 2 day mark prices are good for what they do they did my blue screen of death, WiFi not working, and pc not showing on monitor recommend 10/10

K.
Review №26

I got my computer problem fixed very quickly and at a very low cost at this computer repair shop. Gilbert was super friendly and very knowledgeable in the issue that my PC was experiencing, and I could say that this was such a smooth and wonderful customer service experience repairing my PC that I am definitely coming back here to get my PC fixed if it has any issue in the future again. Thank you again Gilbert!

Mi
Review №27

Vincent excellent work, when you need help for class projects they know just what you need.

Le
Review №28

I was recommended to yall by my daughter. Which is extremely picky! Was looking for a PC so I could work from home. Gilbert was very nice honest and friendly. I brought my new computer home today very affordable and Im happy. Computer needs with experienced personal this is the place. Thank you...Irma Lara

Li
Review №29

Was in desperate need of a retention bracket to mount my inner cooler. After tinkering with it for a minute I got it to fit. These kats came in clutch. Anything you may need they will help you out.

VG
Review №30

This is my second time visiting this shop and will continue. My PC was brought back to life and I appreciate Gils skills and service. My 1 stop computer shop!

Ju
Review №31

Thomas was very good and took care of my problem quickly. I would refer any one to him. He is very easy and friendly to talk with even when you dont know much about computers. Thank you Thomas

H
Review №32

Awesome service, super friendly, great team, priority service available 🙌 gaming PC problem solved within an hour. HIGHLY RECOMMEND

Pe
Review №33

Have known the owner quite a while and it have a personal relationship with him and everyone who works there including the owner their work is excellent I would strongly suggest you go see them if you have any computer troubles thank you

ji
Review №34

This is the place if you need a help with your computer needs. I bought a gaming build for my son, and after putting it together it wouldnt run. After talking to them they took it apart and built the way it was supposed to. The time frame for repair was remarkable. The customer service is excellent. Will definitely be coming by for more work to be done. Thank you!

Wa
Review №35

Great work testing my Custom Pc. Nice and polite, Even got GPS if looking for one. Will come back again

Da
Review №36

Very solid service would recommend

Ja
Review №37

The whole team at Complete PC Specialists are professional and friendly. I recently needed help with cloning one PC to another- piece of cake for these guys. I also needed some help with my business data base, and they were there helping within two hours. That’s what I call customer service! If you like honest answers with competitive pricing, this is where you go. Thanks guys! James

ti
Review №38

Complete PC Specialist has been working on my computer and technical needs for the last 25 years. Their service and expertise is unsurpassed. Completely professional, they are able to meet all my needs. I run a corporation from home, and have a complete professional office suite set up from them. Gilbert Nava who runs the company, and does all my servicing is extremely knowledgeable and absolutely the nicest person. He listens to your needs and sets up products to meet those needs, never selling or recommending products to you that you don’t need, just make more money. I recommendEd him to all friends and family. Who in turn recommended him to me, saying “I have the best guy for you”. He is “not going to sell you freight train, when all you need is a ticket.” Prices are very reasonable and products are the best. Once you use him, you will only call him for all your computer and tech needs.

Ki
Review №39

The dreaded day had finally come and I had to have my Dell Optiplex upgraded from Windows 7 to Windows 10. I called and talked to Gilbert. He took his time and answered all my questions. He also explained that i should have a new hard drive installed since my computer is over six years old. No hard sell, just what he thought was best. That made sense to me. I didnt want to pay for the upgrade only to have my hard drive go out anytime soon. I brought my computer in and it was ready in a few hours! The entire staff is so nice and the price was VERY reasonable. My computer works better than the day i bought it. I also like the fact that Gilbert told me to bring my computer in once a year and they would do a tune up to make sure it is performing at its best for $35. I will use this company from now on. Thank you Complete PC Specialists.

Er
Review №40

My son took my chromebook to get an estimate on how much I would pay to fix my screen that was cracked from one side and after not agreeing to fix it there, they gave us back our chromebook not working. When my son went to pick it up it didnt turn back at all. Also they told us that it wouldnt be that expensive to fix as it was a chromebook and when they told us the charges is was basically better of buying a new chromebook as the charges were close to $200. I do not recommend no one going here. I found another place that is fixing it for 95$. To bad I paid 35$ so they could mess it up more. If I could I wouldnt even give a star!!

Ji
Review №41

They will absolutely take care of you!Youll have all your needs taken care of. They did things I didnt even ask them to since I told them I was into gaming. They updated my drivers reset my whole computer cleaned it out then they did me an extra solid by keeping my games somehow even though I had a virus.Gilbert the owner, Vince, and Thomas are some of the kindest coolest people, Ive ever met!They have backstories like people out of video games. Gilbert was a volunteer firefighter, Thomas is an extremely competent martial artist. Its Its awesome.

Ch
Review №42

If I could give them 6 stars I would. Fast turn around times on repairs, excellent customer service, and fair pricing. If you need your computer fixed this is the place.

Jo
Review №43

Had an issue with my pc which turned out to be minor. The technician suggested the resolution, had the part ready for purchase and it worked !!Honest service.Will use in the future and recommend them as well.

Ke
Review №44

As someone who has been building PCs for multiple years. I would highly recommend this place. Great customer service, fast repairs, and all at a great price.

Go
Review №45

Gilbert and Thomas are awesome! My Internet for my work computer was not working and they came out fast and fixed the issue. They had my computer working within the hour. They are very professional, knowledgeable and helpful. I will defiantly be using them again if needed. Thank you guys.

Ga
Review №46

10/10 they knew exactly what they were doing and exceeded my expectations on a crazy liquid custom loop

J.
Review №47

Gil and his staff have performed Top Shelf Repair and Installations on my computers for over 7 years. The work is always Timely and Accurate and Priced well. Very Dependable Service, a High Recommend here from me.

As
Review №48

Helped a lot, thank you very much! Definitely recommend

St
Review №49

I have been a customer of CPC since 2006. Gilbert Nava, the owner, has been great and gives exceptional customer service. His assistants Thomas and Vincent are very good also. If you want computer repaired right, contact these gentlemen.

St
Review №50

I have been a customer of Gilbert, the owner, for about 13 years. He has always been great with repairing my computers and any other issues I had with them. He is not only a whiz at his profession, he has become a friend to me through the years. Realizing he cannot do all the work himself and satisfy his customers in a timely manner, Gilbert has added to his staff two very good technicians in Thomas and Vincent. Both of these gentlemen are equally skilled at their craft in working on computers and the complexities that accompany them. The three together form a unique alliance in taking care of your computer needs and repair. I highly endorse and recommend Complete PC for your computer repairs and service.Star E. Starr

Mi
Review №51

Great service. Originally I posted a negative rating because my computer still having problems, but to my surprise, I was contacted and encouraged to bring it back to make thing right and they did. Now my computer works great 👍Thanks!!!

Ma
Review №52

I cannot say enough good things about Gilbert and his computer repair company. This is what I like -- he never gives up -- EVER! If its not right and Im not happy then he keeps working on the problem until its solved. This time it was my printer -- he got it reconnected, and we thought it was fine until I went to print something I had worked on all afternoon. It printed every other line. I changed cartridges -- a little improvement, but still not printing all the lines. So I called Gilbert again, and he said, no problem, Ill get it working and, of course, he did. He is a treasure for those of us who really dont want to know how computers work -- we just want them working when we need them! Thank you Gilbert!

Go
Review №53

Excellent service. He fixed my PC for $35 while many other stores want 110-150. And quick too. Strongly recommended.

Da
Review №54

Took my PC to get looked at and was met with nothing but exceptional and great service. I am now posting this from my newly built PC after they determined that it was my motherboard that wasnt letting me POST. Thank you so much for your help!

Ma
Review №55

The service was quick,professional,and are very honest.

Ch
Review №56

Great experience they fixed my gaming pc so easily!!!!

Id
Review №57

These professionals are the best when you need computer assistance. Whether its an issue with a slow or a broken machine, they help get you back up and going in just a few days.Even learned how to prevent future issues just by asking them. Highly recommend these guys

No
Review №58

Ive been coming to Gils shop and getting my computer fixed, upgraded and Im completely satisfied with his service.

Mr
Review №59

Great people, with great service.

Ma
Review №60

I have used Complete PC Specialists for over 10 years. They have fixed numerous of my business computers to my complete 100% satisfaction.Do not hesitate to use their services. They will treat you right and I believe they will fix any problem on your computer.I do not live close by, but the drive is worth it.I would say they offer the best combination of price, value and service.

Mi
Review №61

Was able to find a missing power cord I needed for my GPU. I texted pictures of my setup and got a prompt response. Awesome customer service and communication.

Cl
Review №62

I only rate businesses that are really good or terrible. Five stars good. If you ever need help with your electronics issues to to complete PC specialist. True professionals.

Je
Review №63

I called asking for a specific processor and a compatible motherboard. The person I spoke with said they could definitely help me out and would give me a call back in a few hours with pricing and other details. It is now 24 hours later and I still have not heard back from them. I also called to get an update but was sent to voicemail twice. Establishments such as this one make me wish I could give a 0/5 star rating because they truly deserve it.

Me
Review №64

Quick to assist the customer. Honest. Saved me from a total lost of file data on a jump drive. I went to another vendor to ask if my files wete recoverable. Was told they were unsure but will investigate at a very high price. I said no thanks and took my problem to Complete PC Specialists. Problem solved at minimal cost.

Eb
Review №65

Vincent was timely polite and provided me with all of the choices I had when it came to fixing my PC at the end of the day my computer was fixed within my budget and I received the help and knowledge I needed.

Ri
Review №66

Had problems with my MacBook Pro. They were able to diagnose the difficulty quickly and got me up and running again in quick order, at a reasonable cost, and with what appears to be no loss of data. Gilbert and Thomas know Macs and are patient with those of us who think we know something. They have helped my understanding in many of the overall areas of computing and use of iCloud. Much appreciated since we are visiting in the area and had limited options.

Je
Review №67

I brought my computer in because it was unable to boot. They were knowledgeable and easy to work with got my computer up and running in less then a day. They advised me what would be best to put on my computer and it is now running better. If anything happens again I would definitely take it back to get it fixed. Thank-you!!

Ru
Review №68

I found these guys on FB, I messaged them, I was greeted by the owner Gilbert Nava who sounded like a pro and no nonsense kind of guy, it turns out he has been in the same spot for over 20 years. I took my personal work PC and not only did he upgraded the little 63gb hard drive to 330gb plus windows 7 to 10 and not lose any of my programs. I will refer Gilbert to anyone looking for honesty, integrity, results at a good price.

Al
Review №69

Gilbert runs a straight forward, honest and professional operation. It may not look like much, but the work is above the line. Vince and Thomas are pros that do top quality work and go the extra mile. If you pay for an hours work your probablly getting three. I will be a loyal customer.

Ni
Review №70

Best shop in town. Honest, family run shop. You call and speak with Gilbert or one of his techs. They always help me with my virus issues and hard drive recovery when i almost lost all my pictures and music. Small family feel and they treat you like family. Gil and the guys can get busy, so a tip is to call them back . They are busy but i know it worth the wait because they always do the best job for the best price. I keep coming back and tell my friends too.

Ne
Review №71

I had a difficult time finding someone who could solder a new capacitor onto my car instrument. Most repair shops had told me that they would ship it out to someone else. So, I initially had low expectations when I went to Complete PC Specialist. Thomas assured me that it was something simple that he could complete the same day. He called me an hour or less later. Overall, extremely professional, trustworthy, and reliable.

HA
Review №72

My wife and I have used this computer PC Specialist store run by Gilbert, for many years. If you have problems with your computer at home, you can call them and they will tie into your computer to see what is wrong and correct the problem at no charge. We fill that in this city, you can not go wrong by going to them with computer problems.

wa
Review №73

True professionals work here. For any and all computer repairs Id highly suggest these guys! Fair prices and great quality work.

Ra
Review №74

Knowledgeable group of individuals. thanks for the fast services 100%

Ca
Review №75

I have been trying to get my sound working on my computer for the past year. Finally gave these guys a call and they came right away . They fixed my issue within 10 mins .These guys are the real deal . Thank you !! Amazing !!!!

Pa
Review №76

This is a acknowledgment for a store that went far beyond customer service. Gilbert and his team at complete PC specialist are Located in Moreno Valley at 13117 Perris Blvd #101, Moreno Valley, CA 92553 and have over 25 years experience. There is a diagnosis fee of $35 But I will tell you they have over 3 weeks invested in hours time for me however they only charged me far less far less than that. What is in the picture is an I9 10 core CPU. This CPU is notoriously hot. So I had this company install a liquid cooled pump into this computer complete with custom bent acrylic clear hard line tubes. This computer boiled over the 1st radiator and had to have a second radiator installed and all the hard work that they had put into the 1st build had to be undone and remade by hand. For this they only charge me another hour to clean up the hard water line tubes and add new additional hard lines installed an rerouted to accommodate both radiator transitions. This is not something most computer stores will even look at. They took a an extraordinary risk and liability just in this build because you are running liquid over electronic parts. They pour there heart and soul into each laptop and computer like it is their own. This is the only way I could begin to thank and acknowledg each one properly for their hard work.

Sa
Review №77

Very positive experience. Got my computer back quickly and in excellent condition. I will definitely return to them when I need computer help.

De
Review №78

If you need competent computer work like we did… then go to Complete PC Specialist’s. They helped us solve our computer problems in a way Best Buy didn’t and they are right here in Moreno Valley. We like having our work done here in town and have to be sent away for weeks. We fully recommend their service. Thanks Thomas and Gilbert.

Ch
Review №79

Fast service, excellent work and friendly workers. Highly reccomended!!

Pa
Review №80

I have been going to Complete PC Specialist for over 18 years, they are always able to fix whatever problem I have. They are always very professional and affordable. I would recommend Gilbert and his team to anyone,I dont feel there is anyone better.

Ke
Review №81

Thomas and Gilbert did a great job on my computer! They are the BEST!

Bu
Review №82

I called needing emergency service for my business computer and Complete PC Specialist were very quick to respond. They showed up within an hour and did a very thorough job on getting my computer up and running at a very reasonable price. I highly recommend them for any computer repair or maintenance. Thank you Complete PC Specialist.

ch
Review №83

I was fed up with my slow computer and could not get on certain web sites until I found Complete PC on line and I called Gilbert and brought him my computer. 4 hrs later I had it back home and it was working better than ever.THANKS GILBERT!

Ke
Review №84

Great work they repaired my laptop screen for a great price. I would recommend them to anyone great service, fair prices, and they are very communicative about what is going on and the work that is being done.

CE
Review №85

Anytime I need work performed on any of my computers. These guys are here and getting them running again. I have been working with them for several years and have never had any issues.

St
Review №86

My home surveillance system took a dump on me recently and Gilbert and his guys were excellent. They always answered the phone when I called, took care of me when I arrived, and were very communicative and efficient throughout the entire process.They were able to show me everyrhing wrong with my system and how to fix it. They even tested it for me in person to show exactly what was wrong. Theyre not pushy about using their parts or even using their services after the diagnosis. Gilbert even told me that I could bring a system that I buy and let me know how to set it up. You can tell that hes passionate about what he does and goes above and beyond to help you. Ill definitely be using this shop for future diagnosis and repairs.

St
Review №87

I took my desktop PC in for issues with the computer not communicating with my printer. It took them a couple of days to debug the problem but they fixed everything PERFECTLY!!! They cleaned up viruses and worms I was unaware of, they installed a better-quality anti-virus program to keep me safe in the future, plus all of my files, photographs, and documents were safe and sound when I powered up after the servicing. I have NEVER dealt with a more professional, courteous, experienced, helpful, and concerned computer repair business in my thirty years of owning a computer. I will NEVER take my computer anywhere else. I wish I had been born with THREE thumbs so I could give them a THREE thumbs-up rating.BEST in Riverside County---hands down.

To
Review №88

I always have a great experience at Complete PC Specialists. They are always very helpful and courteous. Tony - Inland Empire

Qa
Review №89

Very professional and best service you get more than what you have asking,

Sp
Review №90

Good service the only reason I marked 4 was they forgot to give me my cam. Tape up on my new computer and the $35 should be credited towards a purchase of $200 my only suggestion.

Je
Review №91

Great place to do business with. Check them out.

Wi
Review №92

Absolutely the very best in the land. If this were a 10 star rating system, Id rate them at 11. Ive had an ongoing 17 year relationship with CPCS and can give them nothing but rave reviews.

Lu
Review №93

I had 3 laptops repaired and my chromebook. They custom built my work computer for running my CNC machines. Gilbert and the team do great job and great service. Highly recommend. Love the custom work and fast service.

ma
Review №94

These dudes fixed my laptop in two days, cleaned laptop, and hardware reinstall. Total professional, Great little shop. Highly recommended, will use again!! Dont buy new when u can refix. They can also build custom PC towers...Nice.

Al
Review №95

Excellent service and affordable price what a combination.

ru
Review №96

Gilbert came to my business on a Saturday. Had a new hard drive installed and up and running in no time. Great service!!

WS
Review №97

Simply the best.Thank you Gilbert, Vincent, and Thomas for your continued great service!Mark

Na
Review №98

Very true to his title Gilbert is one of the most knowledgeable and reliable computer technicians Ive ever contacted and Ive contacted too many! Id definitely advise anyone to take their computer to Gilbert before Geek Squad. True to the name Complete PC Specialist.

Ch
Review №99

This is definitely the best computer repair place I’ve ever been to.

To
Review №100

If we have a problem with our computers we call Gill and Thomas and they are here to get us back on line within hours. They are the best by a long shot.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:13117 Perris Blvd STE 101, Moreno Valley, CA 92553, United States
  • Site:http://mypc-guy.com/
  • Phone:+1 951-247-1322
Categories
  • Computer store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Similar organizations