This T mobile is a nice store, its a little small but they keep it clean. The girl who was working was nice too. I gave 2 stars because when I called on Saturday (4/3/22) asking about an upgrade; the person who answered told me they had the phone I wanted and that I would be able to come in Monday (4/5/21) and have it upgraded. They said they were open from 11:30 - 8:30 on Monday but when I went Monday the sign said they were open at 9:30. I dont know why they would lie about what time they were open when I called but they did. When I went into the store to get my phone the girl working there said they were sold out of the phone I wanted to upgrade to. I dont understand how they could lie to a customer about something as simple as a time opening or whether they have phones there or not but here we are.

There no way to rate less than 1 star, Google should have a ARE YOU SERIOUS rating. This is the most hooded wacked out place I have ever seen. We are sitting outside while our son went in to get his girlfriend a new phone. The guy in the picture was obviously not a customer, he was hovering around all the store customers with an unlit cigar in his mouth and about every 2 minutes he would shuffle back over to the front door and slip out to pick his bottle of beer in the paper bag and takes him a big swig, puts it back and then back in to hover some more. What kind of management lets this type of loitering go on in your store. Check him out though. Stay away from Metro PCS.

They sell u a phone that hardly works and I am regularly having to come in to try and get help and what do they do instead of swaping it out (yes I have insurance on it) they either try and make u pay an extra 50 dollars thats wasnt supposed to b charged or try and get you to buy another phone the one I just bought aint even 3 months old I would give 0 stars but it wont let me

The young Representatives that always wait on me is very knowledgeable theres nothing that Ive been in there that she t fix for me I know Im very giving it to technology but this young lady proved herself to be very patient and caring to my problems and she fixes it with a smile never grown about how many times I come in that I asked her to help me with something

Worst service and the rep that helped me was so not helpful at all, couldn’t get any service at all with metro went back the next day to try to have the problem solved and the rep was rude and not helpful so basically wasted money on a phone and service plan that I never was able to use..... DO NOT WASTE YOUR TIME OR MONEY

I went in to port over 2 phones. Everything went smoothly. I got the phones I wanted, service I wanted, and ended up paying less than I would have if I went to a different metro store (I had tried the day before and it was too much money). Gloria was the name of the associate that helped me at the moultrie GA location.

I love my Metro pc

Excellent place to get a phone of your choice

Metro PCs is the worst service I have ever been on. 90% of the time my phone is roaming no service, I cant even get service in the doctor office thank God am around people who can save me. I can be connected to wifi and still calls drop and lord forbids in a rural area you will just be out of luck, bottom line dont switch cant wait until my three months up to get my phone unlocked and back to straight talk. I rather pay the extra $5 for a $45 plan with straight talk then $40 on metro and not have service most of the month.... never again.

I love having there phones and there service is great

Everyone was very helpful in solving my problem with my cellphone.

Metro PCs the best

Great service

Unlimited data

Courteous