We had a great experience and Austin was very helpful. We found exactly what we needed and even got delivery and set up for free. Because we couldn’t get the delivery day we wanted as originally promised, we had two free tempurpedic pillows thrown in which was a very nice touch. Highly recommend this store for your mattress purchase!
Went in on 09/16/2021 and Austin helped me with a warranty claim. He helped me with making decisions regarding a new mattress, answered all questions I had, and even helped me pick out some new pillows and mattress cover. Very good customer service all the way around from the warranty issue, helpfulness, cleanliness of the store. I never felt rushed in my decision making. Sleep Outfitters in general took care of me as a customer and will continue to utilize them for any future purchases and also make referrals to the.
Jarrod was an absolute delight! He was well acquainted with his product. He gave us all the details and then left us space to try it out for ourselves. No pressure is a huge deciding factor for where and how we shop. It was a pleasure shopping with him! Well be sure to pass along his name to anyone shopping for a mattress!
Jarrod helped my wife and I pick out the perfect mattress. He’s a consummate professional and went above and beyond to assist us from starting the process to delivery of the product at our home. A+ service from Jarrod!
Austin was super helpful in assisting me in finding a new mattress, and was able to answer every question I had. It’s good to see a young man taking initiative!
Definitely had a great experience purchasing a mattress here at the Murfreesboro location. Everything was a smooth process. Ask for Austin! He took the time educate me on the different mattresses and what would be most beneficial for me.
Excellent customer service! Great selections, and no sales hassles. Love the free delivery!!
Walked into sleep outfitters expecting to make a purchase for a new bed. This was the easiest purchase ever!! Austin was super helpful from the moment i walked into the store until the time i left. This was a great and easy purchase!!!!
The experience at the The Avenue - Murfreesboro location of Sleep Outfitters is unmatched! Austin was very helpful, knowledgeable and all-around a pleasure to deal with! Treated us great during both visits and helped the purchase go smoothly.
I have never had a better experience shopping for a bed than I did when I went to Sleep Outfitters. Working with Austin Sanders was very easy breezy. He asked us a couple questions, told us about a few options and then let us try it out and he walked away to give us time to lay on it and talk about what we both thought without having some one there hassling us trying to get us to move on to the next mattress. The store is very clean, and calming. I have shopped at many brand name mattress companies and they have always felt very dirty and underwhelming with a creepy guy asking you every 5 seconds whatta think? whatta think? Delivery was also a breeze. Quick and easy. So thankful for my experience at Sleep Outfitters.
Went into the location and was greeted by Austin honestly was the nicest salesperson at a mattress store I have been to would recommend with the
Austin was very patient with my husband and I. We brought in our 4 year old twins and needed 2 full size sets. He was knowledgeable and extremely helpful. Thank you again!
We bought our first Tempur-Pedic and Austin Sanders helped us out he was so helpful ! Definitely ask for him when you go, he was so informed and friendly ! 10/10 experience !
Austin was super helpful and very attentive to helping me find the perfect pillow!
Great customer service from Austin in the store. Made finding what I wanted easy and quick.
Austin was absolutely helpful, informative and patient with our bed buying process hands down will return.
Austin was wonderful! Would recommend Sleep outfitters to anyone looking for a mattress.
Austin was so very helpful! No pressure selling and showed us so many options!
Austin Sanders is hands down the most knowledgeable, kind, professional and easy to talk to and wrk with!! Thank you Austin for a great experience!!
Wally was very helpful and I was able to find the perfect mattress for my needs.
We absolutely loved our experience with this store and our sale person Cody was amazing! I would recommend this store to all my friends and family!!
Years ago, we bought our Split King adjustable TemperPedic bed from the Rooms-To-Go superstore in Dunn, NC which is where I purchased the existing cooling mattress cover for my bedside.Recently, my wife and I came to a decision that it was time I purchase a new cooling mattress cover for her bedside to allow for additional comfort. We explored Rooms-To-Go store in Murfreesboro, TN and inquired within, soon after where they informed me that the RTG store does not sell or have inventory for such item. They referred me to Sleep Outfitters which was across the street and that is where I met Matt.Matt was very down to earth and was both understanding and accommodating in providing options to help with my selection. My purchase of a Twin XL Arctic Cooling Mattress Cover was graciously discounted to price and it came with a 120 day warranty. Additionally, I was assured that if there were any concerns, questions, etc., they would be happy to assist to resolve those matters.My wife enjoyed her sleep much greater with her new cover over this past night and is very happy with this selection. Thank you Matt for your wonderful personality, great service and positive reassurance.
Alex is the best at this location but all locations have great customer service. They evaluate your situation and then recommend choices then leaving you to relax and try all the floor models. Alex knew our needs and helped us narrow our options and then stepped aside, available for questions as they arise. Have not gotten our choice but feel confident we will be pleased.
Cody Johnson was very professional, courteous, and helpful with the purchase of my mother’s new bed. He showed us different brands and firmness and was very patient and knowledgeable about the products he sells. I would recommend anyone looking for a new bed to shop this Murfreesboro location.
Austin was great. Helped me get exactly what I needed when I needed it.
Very helpful And friendly not pushy at all. Best experience I’ve had shopping for a mattress!
Highly recommended. Alex was extremely knowledgeable and took the time to help us find the perfect mattress for our needs. Casual boutique like experience crossed with a spa. The show room was spotless and appropriate health measures were taken due to Covid.Non pushy sales environment made it an enjoyable experience. Opposite of every other mattress store we visited.If you’re in the market for a new mattress go see Alex at Sleep Outfitters.
Awesome customer service! I could not ask for a better experience. Professional and attentive to my needs. Thank you!
Amazing customer service! The salesman went above and beyond to answer all questions we had. Store was very clean and the employees insured to social distance. All employees were wearing mask and you received your own pillow and pillow cover for mattress testing. If a 5+ star service is what you want go shop with Alex at Sleep Outfitters in Murfreesboro. You won’t be disappointed!!
Chris was extremely informative and very helpful. I feel confident in my decision and know that if I ever have any doubt or need anything that I can call him and he would take care of it for us. Not to mention the warranty, can not be beat. Highly recommend at least checking them out, at least to become better informed.
My sister was looking for a mattress we went to the Smyrna location and met Alex. He was very knowledgeable and professional. He was very transparent with mattress available and pricing. We were very comfortable making a purchase. The store was very clean and he made sure we felt safe.He works in Murfreesboro please stop by and see him if you need a mattress. Excellent customer service.
Alex was wonderful!! Very friendly and knowledgeable! Will definitely get it a 5 star. And will be back again..
Alex was so accommodating and patient with us while trying out what seemed like every mattress in the store!! He was extremely helpful and took the time to make sure we found what was right for us. He didn’t make us feel like he was just trying to sell any mattress like other stores we went in. We ended up finding the perfect fit for us and are so excited for our new bed!!
My fiancé and I were in need of a mattress and after having no luck at a few local stores, we decided to stop into Sleep outfitters in Murfreesboro. We worked with Alex and he was great! He had so many helpful suggestions and really found the perfect mattress to suit both of our needs! The store was extremely clean and both Alex and Matt wore masks and gloves taking every extra safety precaution. We also noticed there were mattress protectors as well as pillow protectors throughout the store. Overall, we had a great experience and would recommend anyone looking for a mattress to stop here before making a decision!
Alex is amazing. He is knowledgeable about the products that he sells. The store was neat and COVID restrictions were followed. I felt special being the only one in the store and getting full attention from him. No place else Id rather buy a mattress.
Awesome experienceAlex Fuller the store manager should teach classes on real world no BS customer service!These guys are for real, in a world where every screams customer service this company actually provides it.Great products and timely efficient and very polite delivery is also a huge plus!!!!!And did I mention customer service!!!!!Go there and buy something!
Great experience with Cody, very simple process!
We had a great experience at the Murfreesboro location. Alex was extremely helpful and very informative. He wasnt pushy at all and it was very clean. We went to several different mattress stores and this was by far the best! I would buy another mattress here when the time comes.
My wife and I went to 4 mattress stores trying to replace a mattress in a box we regret buying. Had I started at Sleep Outfitters, I could have saved a ton of time. Instead of taking us through every mattress on the floor like the other places, Alex recommended 3 mattresses after a brief assessment of our sleeping traits and gave very detailed differences between each. We went with his first pick - thank you Alex & Sleep Outfitters!!!Also, EXTREMELY CLEAN with the best Covid precautions out of the 4 stores we visited!
We had a great experience at Sleep Outfitters. We were shopping for a twin bunk bed mattress for my son’s room. After several stores, Alex made us a great deal on a foam mattress. Very helpful and patient as my 13 year old had to lay on several to decide. We will shop with them first next time.
Alex was incredibly helpful walking me through multiple options to find the best fit for me at the best deal. I especially appreciated that he offered assistance and help but never was pushy with me or spoke negatively about competition. Everyone was very easy to work with, even rescheduling my delivery a couple of times based on my needs. Truly great customer service experience. Thanks!
This store was great! There was a great selection, and I was able to find “the one”! I haven’t had a new mattress in 15 years and am SO excited about my purchase! Go see Alex! He’s seriously the best...wasn’t pushy or assertive, didn’t have negative things to say about “the competition”, only great knowledge about their product! I had dreaded mattress shopping, but this experience was the best!
Alex was great and very helpful during my search for a bed and it was super covid friendly! Definitely recommend to others!
Best customer service I’ve had so far! Alex went above and beyond to find the perfect mattresses that best suited mine and my children’s needs. Will most definitely be a returning customer.
Cody was super helpful and knowledgeable. The place was very clean and Covid-minded.
Cody Johnson was great to work with! Very helpful and accommodating with an upbeat attitude!
My husband and I were one of the first customers to purchase from the Mboro location. Alex Fuller did an amazing job educating us both on the mattresses, frames, pillow, warranties and accessories. Even after our purchase, delivery and trial- Sleep Outfitters (Alex) made it possible to exchange the mattress that I was not satisfied with and no additional cost. I would recommend Sleep Outfitters to all day long. Thank you
Alex was very knowledgeable and gave us time to get a feel for the mattresses without hovering over us. He was ok with us going to shop around. We ended up going back to purchase from Sleep Outfitters.
We went to Sleep Outfitters to purchase a mattress for our toddler. Alex helped us find the right mattress for our son and have several options for us to choose from. He explained the products very well and noted the pros and cons of each mattress given it was for a toddler. The mattress we selected was affordable and they even had it in stock. If you need a mattress, go see Alex!
We had a great experience at Sleep Outfitters. Jay was very knowledgeable and helpful. We appreciated the precautions they are taking due to COVID-19. We also appreciated the mattress recycling program they offer for old mattresses. We will definitely be back when it is time to buy another mattress.
Mr. Fuller was amazing!! So knowledgeable, very kind. Made my experience shopping for mattress amazing!!
Friendly staff and great price! Definitely recommend coming here before going anywhere else!!
Alex was very professional. He knows the product well. I would recommend Sleep Outfitters and Alex.
Alex was absolutely amazing! Very helpful and knowledgeable and answered all of my questions. Provided great customer service!
Alex Fuller was very helpful with helping me get a bed for my home. ALSO a great pillow.
Alex and Wally were very helpful when we were looking for a new mattress. Not only were they VERY knowledgeable about the product that they were selling, but they were also not pushy like your typical salseman. Alex paid close attention and took notes about the problems we had with our previous setup, and pointed us in the direction he thought would be right for us. Rather than trying to talk us into a more expensive model he swayed us into what he thought would be better suited for us!Besides the fact that they were both extremely helpful, they also stayed about 45 minutes past their closing time and also re-opened the business for us after we had already left that night to finish the deal.All in all we are extremely happy with the service, and we will not hesitate to return to this location in the future.I HIGHLY recommend this location and hope to see this business succeed here in Murfreesboro!Thanks again guys!
I just bought my first mattress and Alex provided the BEST customer service. If you are in the market to purchase a mattress, go to Sleep Outfitters because he will make it EASY!
Alex was kind and knew exactly what I was looking for. I was able to get in and out quickly.
Jay was wonderfully attentive and friendly. He asked questions about how I slept so he could match me with a mattress that suited my needs. He wasnt pushy, just very helpful! The store had also taken excellent safety measures against COVID-19 by providing masks, gloves, hand sanitizer, and pillow covers right as you walk in. I went to a couple other mattress stores after this one to compare prices. The other stores were subpar in customer service, safety measures/cleanliness, and overall experience. Sleep Outfitters is by far my number one choice!
Alex did a fantastic job helping my wife and I find the perfect mattress!
Staff are very nice and the mattresses & pillows are very comfortable.
Friendly, knowledgeable staff
Excellent experience and very knowledgeable!
Austin is the bestes!!! Great deals!! And spends time explaining everything. GOO SEE HIM