Ivan was great! I moved items from another storage facility and was highly impressed with the ease of transfer, and especially how the entire process was explained - every detail. Ivan was highly knowledgeable, professional and courteous. Im so glad I chose this CubeSmart location in Murfreesboro.

Cassidy was amazing! She was informative, helpful, and went above and beyond to make sure I was satisfied with my storage unit and location. Overall, cubesmart was a fantastic facility with reasonable prices and most importantly a clean environment.

Cube Smart is the best storage facility I have ever used. It is clean and well kept and the staff are friendly and knowledgeable. I would recommend this place to anyone who needs storage, whether short term or longer. They also carry a wide variety of moving and storage supplies.

The manager that normally works across street was at this location and she was pleasant and wonderful and made us confident in storing at their facility. Very friendly and helpful. Thank you

Manager was rude to my wife and I. Made my wife, who just had a kid, stand outside in 95+ degree heat because she “ had another customer in the lobby “ mind you I was in the lobby with them before my wife tried to come in. I then called into corporate to complain about the situation and was told the district manager would call to hear my complaint and never called me. So they don’t really care about feedback because they would’ve called to hear my complaint. Terrible customer service, not informative by any means and would recommend everyone to go elsewhere and avoid this company like the plague.

Ivan! He went above and beyond all expectations and I definitely will use them again.

Seamless experience, highly professional staff at every turn

The unit was super clean and ready for my move in. Everyone I spoke with was so helpful and nice. Management is 10/10!

Terry was so much help and was very pleasant to talk with. Very clean facility, good prices, good customer service. Overall very pleased. 10/10!

I HIGHLY recommend Cubesmart for stoarge needs. Easy setup over the phone, great promotions, keyless entry to facility, storage units were immaculate and the staff is amazing! I want to shout out Cassidy for being such a sincere, service oriented amazing staff member on the team and also Emily for making my final day a very smooth exit. They are a great duo and the property is very well kept. A+++ 5 stars!!

Great staff! Convenient location.

Awesome location and very clean!

First of all, this review is all from personal experience. We were NOT paid for doing this review!Terry, the manager, is the best! She went above and beyond to make sure we had everything we needed for our unit and to make sure we understood all of the paperwork. She is very nice to work with and thorough. The facility is clean, cool, and well maintained with security cameras on site. You need a security code of your own of which will show your name on the screen in order to access the building before accessing your personal storage unit (added security and piece of mind). They have unloading parking spots and moving carts for your convenience. Saves your back the strain of having to physically carry everything!! The prices they offered beat out any competitors. Terry went out of her way to make sure everything was set up and good to go for when we arrived the same night with items to store. The location is excellent. Inquire here for your storage needs before anywhere else!

This is a very clean facility at a very accessible location. The staff, Stephanie and Terri, were very professional and easy to work with. I highly recommend Cube Smart!

The workers are always helpful. The storage unit was always clean. Also, the Murfreesboro store manager was extremely nice and helpful every time I talked to her.

Our experience here was wonderful! Clean, convenient and especially well managed. Ms. Terry was super helpful and kind. Great customer service!!

I’ve always had excellent customer service here! The property is always clean and well kept, would definitely recommend to anyone to pick this place! Ms. Teri, the manager is always a delight to speak with and very knowledgeable!

Outstanding service! Terry the manager went above and beyond with help and suggestions on how to best utilize our unit. I will be recommending Cube Smart from now on!

With the exception of final contact with agent by chat, all customer service was fantastic. Facilities always clean.

Have nothing but great things to say about this CubeSmart location. I went in there on 9/3 very last minute and in a rush trying to get a storage unit. Terry, greeted me with kindness and remained with that great attitude the whole time I was there. She was very informative about everything and just gave great customer service. If you are in need of a storage unit, go visit Terry! She is awesome!

Clean place - great access - great staff

Terry is the best! She walked my wife through the choices available to us, making sure we got the very best deal on the right size unit we needed. Couldnt be happier with the choice we made to go with CubeSmart in Murfreesboro.

We have spoken with Michael over the phone and Terry was the manager on duty when we rented the unit. Both have been very friendly and highly informative. Terry gave a tour and made sure we were equipped with everything we needed. She even informed us of the safest places in the facility should we be caught there during bad weather. We caught a good promotion and the prices are unbeatable in the Nashville area. We couldnt be happier with our experience at CubeSmart.

The lady in the front office is amazingly friendly caring and Will leave you with no questions or concerns

Friendly staff, that are very knowledgeable and accommodating to our needs. Also, best prices around. Terry and Michael do such a great job here!

Michael was so accommodating and friendly during our initial meeting. He gave us a convenient unit and told us everything we needed to know. Once inside we were impressed with how clean the place was kept. We will definitely recommend!

Clean placeStuff are very nice and help with the size that best fits you!

Terry is a dear to work with. The facility is clean, cool, and well maintained. The prices they offered beat out any competitors. They have gone out of their way to make sure everything was set up and good to go when I arrived the same day with items to store. Plus the location is superb. Inquire here first for your storage needs!

There will never be a better place to store your personal items. The place is very clean, climate control is perfect and the staff provides an excellent customer experience!

The moment I was greeted by Terry I knew this was the place Id be using. Terry was very kind and informative. Told me of all the amenities included, not just a storage unit!!

Can’t speak highly enough of how great, professional, efficient, and considerate the folks at CubeSmart have been with me when needing a storage unit. Emily specifically has been a joy to talk to and she went the extra mile to provide me with an easy to access storage unit close to the door. It’s those little things that make a difference. Highly recommend!

The professionalism displayed from the office to confirm the reservation

Manager at this location is awesome!

The facilities were very clean and accessible. First and foremost was the customer service displayed by your employees. They were very friendly, attentive and helpfully. No one likes to move, but your employees made it easy and pleasant.

Terry was a fantastic customer service representative! She helped us through a series of difficult situations and was able to be very accommodating! I would happily use the service again if she is the standard of employee!

Ms. Terry was extremely diligent, friendly, and helpful. She was able to make recommendations to help us select the storage unit that worked for our distinct needs. The facility itself is orderly, clean, and easy to use.

Terry is a delight! Super effective and kind customer service...which is not easy to come by in todays world...but very much appreciated!! Thank you -- &Keep up the good work!!

Highly recommend Cube Smart for storage! The price for a second story unit was the best in the area. Plus: Michael and Terry are great employees: knowledgeable and very helpful. The facilities are super clean and their lights come on automatically (unlike some places that have a delay ).Two bonuses: (1) people who have a storage unit can have packages delivered to their office. No more worrying about “porch pirates”! (2) They have clean restrooms on each floor. This was especially useful on loading day since we were there for a couple of hours.Background: I decided to put some furniture and personal items in storage as I get ready to put my house on the market. I visited 6 places to compare prices, sizes, cleanliness and safety. While everyone has the same size and type of units, Cube Smart came out on top on all other factors.

Thanks for accommodating our college students as they were moving from one apartment to another. They really needed that extra day, and you were very helpful and saved us all another day of moving between locations! Thanks!

The customer service I received from beginning to end. The ease of access to the storage facility. The cleanliness of the facility. Lastly, the competitive pricing.

Michael and Terry killed it! Michael greeted me at the door, shook my hand. He was prepared due to me having a reservation a head of time. The process was surprisingly quick. He took me to my unit, which was freshly cleaned by his coworker Terry. Michael made sure to casually show me camera locations, entrances and exits, restrooms and even pointed out sprinkler heads local to my unit. Office was fresh, well displayed. They have one of the best deals in town right now and by far aced any expectation I had. Secure, fair priced and clean... what more could you want!?

This was my first time renting a storage unit and the team at CubeSmart made the process so easy! Terry was wonderful! She showed me the unit and helped me understand and figure out which options were the best for me! I will use them again!

Terry, the general manager, was extremely helpful! She showed us around and spent time explaining everything we would need to know. The storage facility is very nice and clean. We felt very confident storing our items there.

The office personnel are very kind, even offering water to two tired, older folks. The building is immaculate, and large enough to easily maneuver all sizes of furniture.I highly recommend this business.

Customer service great. Michael and terry

One of the best experiences Ive ever had great customer service storage was very clean and very easy to load and unload my girlfriend and I was in and out in a 1 hour with a 15 ft Uhaul truck the have cart for loading and unloading we are very satisfied!!!!

Reasonably priced and friendly staff

Let me just say, WOW! Ms Terry and her team are so incredible! Their knowledge and professionalism and attitude, is unmatched compared to any other storage facility I have ever experienced. Overall, my experience was easy, accurate and super fast! Great job!

Terry is AMAZING!!! Her customer service is out this world and personality is too. She always goes out her way to give me the best service and provided the right information. She never disappoints. Great employee

Fantastic location (for me), incredibly courteous staff, competitive rates and ultra clean facility.

Super clean & super friendly staff who are always close by to help!

Thank you Terry for your compassion and excellent service.

Top notch facility, very reasonable pricing, and the nicest staff!! Thank You for making our move so easy!!

Cubesmarts customer service when it comes to complaints to Terry is one sided. I found a young man playing drums and otherinstruments very loud in his storage unit. I confronted Terry about the problem after the same young man complained on me for me talking to a friend while I was getting things out of my storage. See video of customer in his unit. Terry is also ripping her company off for money letting people rent units in other names to a void paying fees.If the owner of this property would like to see the video or the proof of Terry renting unit to the same people in different names feel free to call me at my old account telephone number.

Team was extremely nice and knowledgeable about suggestions made. They were warm and friendly. Love this new location and very grateful for the female consultant telling me how to really take advantage of my storage unit. Michael was great also

Wonderful staff! Always friendly, nice and willing to help. Would recommend this storage facility to anyone looking for a place to store their items. Facility is very clean, well kept and secure.

My son and I rented space at this facility and we couldnt be happier with our experience. Staff was very friendly, making us feel very comfortable explaining everything in detail. We would recommend this storage to anyone looking to store their belongings. We really like this place.Deborah Dandy

Terry and Mike were absolutely amazing! The facility is beautiful and very clean. As someone who worked as a district manager in the storage business it takes a lot to impress me, but, you have a great facility and an awesome team!

I rented a 5x5 unit 2 days ago.The facility is immaculate clean.The process was quick & easy.Michael at the Medical Center Pkwylocation in Murfreesboro, TN, did an outstanding job helping me with my needsthat day! He went above and beyond! Excellent, over the top service!

Everything was fine except for this survey that demands something in this block.

Terry, the manager, was fantastic. I just stopped in to buy some boxes and left with so much helpful knowledge! She was just terrific. Wonderful, warm customer service in a new facility.

Terry & Michael were EXCELLENT in helping Modern Acupuncture find the right storage space while we prepare our new office for our grand opening in 2020!Customer service beyond! Many many thanks- we look forward to supporting your health & well-being with our great services too!

Michael and Terri who manage this location are great to work with and made the entire process of renting quick and easy. The facility is also very clean and always easy to access.

Terry DeHoff did an outstanding job explaining the process of renting a storage unit with them. Cube Smart Self Storage seems very flexible in catering to your needs. The store is brand new, but they have kept it nice, neat, and clean. I left there feeling very satisfied and pleased with the great customer service!!

So far GREAT! Just rented this weekend completely online and everything went smoothly and was ready in unit when I got there and just as described.

As a Professional Real Estate Agent, I am always looking for referral partners that I can confidentially send my clients to. I can do this with CubeSmart. I would not refer my clients if I thought for a moment that they would not be taken care of. Customer Service is outstanding and they are willing to work with their customers to find the best fit.

The customer service is fantastic!! It’s refreshing to see a business put such an emphasis on customer satisfaction. I highly recommend this place for your storage needs. Michael helped me out and he is great!!!

The helpful, friendly staff made my visit a breeze!! They assisted every way possible! Every question answered, a couple even before I asked. Safe location with many different size units!! I love this location!

Terry was extremely helpful and thorough with her explanations and tour of the facility. The facility is well kept, clean and very secure.

Excellent service, impeccable storage unit.

Efficient. Clean. Accommodating. Secure. Great service.

Wonderful customer service! I will say they go way beyond to accommodate you. New, clean, very reasonable priced and we are extremely happy we chose them to store our items while our new home is being built.

I have had the BEST experience with CubeSmart (Medical Center Pkwy in Murfreesboro, TN). It is so clean and well-kept. I feel like my items will be safe and clean when I need to retrieve them. Also, the store manager, Terry, is PHENOMENAL! She was kind enough to accommodate me at every turn.

I have stored my belongings here for some time. The staff is very helpful and the facility is well ran and kept clean. I would gladly recommend them to anyone

The manager and the owner were very pleasant. And worked with us on our schedule and when we planned on moving out.

Everything about the experience was great, the employees, convenient, size, cleanness, online services,

Terry is a wonderful person to deal with, will go way beyond to accommodate you and make sure you have everything you need. The units are clean and secure. Their prices are competitive. I would recommend them definitely

Outstanding, clean, climate controlled storage facility. The staff is super helpful and friendly. Great location too!

Michael was so helpful through the whole process. Very thorough and so nice!!

Terry DeHoff was absolutely amazing! She was so helpful and provided great customer service!

These guys were super professional and customer focused.

Terry was great, she kept in contact with me on the day of the move to ensure someone wouldbe onsite when I arrived and stuck around to make sure we were good before leaving for the day. Courtney and Terry surpassed my expectations and the facility was clean and secure. Thank you to you both for your kindness and going above and beyond.Jeremy

I love CubeSmart on Medical Center Parkway, in Murfreesboro TN! The customer service I experienced was 100% above and beyond!Sending big thanks to Terri and Michael for exceeding all expectatations! Thank you for caring and excelling in the kindness department!

Fantastic customer service and well maintained location! Terry is wonderful to work with. Definitely recommend them to others looking for safe storage.

Terry & Michael are absolutely amazing! Fantastic customer service & what an absolutely beautiful facility. Dont know how long Ill be using them, but I really love it.

I had a great experience at CubeSmart ! Terry is a wonderful employee, and she takes her time to care for the costumers. She made my time with CubeSmart easy. Will definitely be recommending and coming back to this location!

Michael was very kind, informative, helpful... I was more than satisfied. Facility is extremely clean and pleasant. Would recommend to anyone.

Great facility and even better customer service. Terry, the manager, could not be any more warm, informative, and helpful. Great location, clean, and secure. I couldnt ask for a better experience.

This is best storage facility I have ever used they have great prices, clean, and the best staff Terry the general manager makes me feel like family! I would recommend this place to anyone and everyone!!!!!

Best storage facility I’ve been to. The staff are very nice and help as much as they can.

Omg there amazing great deals and attitudes and security is A1 and very clean definitely the best CubeSmart I’ve ever rented at ❤️❤️❤️(Highly recommend)

Emily was great! Easy to talk to, and made buying a storage unit really simple!

Kourtney did a great job explaining options, costs and fees, and finding the storage space we wanted. She also showed us what the best way was to access the space. A very professional and personable person.

Great customer service. Friendly, well organized. Would highly recommend.

Terry was delightful to work with. This was the absolute easiest process. Great location, great staff, and very clean!

Just got a storage unit here...the facility just opened a week ago. Plenty of storage units and options available, affordablewith additional deals...Got the 1st month FREE!! I love the climate control options, carts to use and easy access elevators. One item that also stood out to me were their style of locks that you can purchase AND they are affordable. Overall Kanitra was AMAZING and it was a quick and easy process...she was very helpful and took care of us. Would Definitely recommend this facility!

Michael was SO attentive and friendly! Just an amazing person. He helped us in the nicest way possible even while dealing with a difficult customer who was in a hurry and being impatient. He never stopped being friendly even when she was rude to him!

They are very helpful especially Terry . Nice place to keep your stuff there

Clean facilities and super friendly staff.

Terry was very helpful with arranging the unit that was perfect for my situation!! Great facility, very clean and professional. Thanks