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The Car Store
4625 Dick Pond Rd, Myrtle Beach, SC 29588, United States
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The Car Store
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Be
Review №1

Loved them. They were so much help. I was having a hard time finding insurance to cover me and Michelle went above and beyond helping me. Chris worked with is and I was able to get the vechile. I am so grateful for them!!

Ke
Review №2

Love the car store! Robby helped us find the perfect car for our daughter- safe, reliable and in our price range. He made the whole experience so easy and stress free. I highly recommend The Car Store and especially Robby.

Sa
Review №3

I bought a car from Michelle in April of 2021. From the day I bought it there was a noise under the hood that Chris, Devin and Jordan all claimed was from the turbo( air in take). I brought in continuously to get looked at, fixed, anything. They claimed they fixed it, but never did. June, my knock sensor goes out, I fix that out of my pocket, they wouldn’t fix it under warranty. August, I take it up for an oil change and the “ air in take “ noise was still there, it had gotten worse. Nothing was done about it. September 20th I was driving and the whole car starts shaking. I take it to advance and the computer read, knock sensor ( that I fixed already), spark plugs, coil pack, and a misfire. I replaced it all! September 23rd, my engine blows up. I contact them to come pick it up to be fixed. It was October 23rd before I had enough, my car was never fixed. I was without a vehicle for a month AND STILL AM. I finally just went and signed it back over to them. 10/10 DO NOT RECOMMEND! They don’t help with anything. They wanted me to spend $3500 on a engine when they could have at least PUT ME IN ANOTHER VEHICLE but they claimed they had nothing but a PARKING LOT FULL OF VEHICLES.

Pa
Review №4

Superb buying experience! Of all the business cards I collect, very few are kept longer than a day. The Car Store one for Michelle Dougela will stay in my wallet and cell phone contacts as the go to source for used cars. She was supportive, knowledgeable, and sincere. Michelle has rewritten the stereotypical used car sales person image in my mind. The entire staff is equally wonderful with their support of the sale, but having a single point of contact, who took care of everything, was amazing! Thank you, Michelle! I should also mention that I returned the next day and bought a second car with more ease than the first. Outstanding!

Ja
Review №5

The staff here was really good. Quick painless experience and will do whatever they can to get you the deal and vehicle you want!

Cu
Review №6

Had an awesome experience with Robert today, I honestly was not expecting to leave with a new car same day(new to me atleast), and he had me taken care of, and driving home in the new ride in no time at all. Even when I called back with a minor issue a little later he did exactly what was needed to further help me out. The customer service doesnt just stop when you sign the papers. 10/10 would recommend. (Chris was also very friendly and helpful)

Na
Review №7

It was our day to fly home from vacation. Our flight among many others, were canceled at the last minute, and checkout time from our hotel was at 11am. With no rental car company having anything available for at least two hours away, my options were limited for getting my family of 6 home to PA. We decided to just buy a car at the last minute. We took an Uber to The Car Store as soon as it opened, and within minuites, sales representative Michelle helped us find the car that fit our budget, and our family! As I filled out paperwork she even topped of the tank and had it right outside the door for me to just hop in and drive away the second I finished. I made it back to my hotel to pick up my family just in time for checkout, and we were on the road with no issues.The car we bought was a used Honda Pilot with many miles on it. It’s a solid machine, and got us home safe and sound.If you are ever in need of a reliable vehicle, contact Michelle and she will help you with the most professional and joyful attention.

Of
Review №8

Just bought a work truck from these guys and felt that I got a fair deal from them. The truck was a few years old but their detail job made it look new. They are easy to do business with and their advertisement of the truck was accurate when I arrived to see it in person. Michelle was a pleasure to deal with and made the purchase process easy. Shop here with confidence!

Ke
Review №9

Robbie was given the task of putting 2 teenage sons in cars within weeks of each other. Great service! Love both cars and most importantly, both boys are happy, driving safe good looking cars, with a great value on both. Big thank you to the whole team!

Sh
Review №10

I bought a super crew truck and the experience was great. Everyone was very friendly and the process was quick and easy. Jordan was awesome at finding what I wanted.

Ca
Review №11

I cant say enough about my experience at The Car Store. From the time we pulled on the lot Michelle treated us like family and went above and beyond her duties to ensure we left with a smile. We have now found our go to dealership!

Ty
Review №12

I had an awesome experience buying my car at The Car Store! Chris and Michelle offered great service and excellent to work with. They are awesome people.

Sh
Review №13

My car buying experience could not have gone any smoother I genuinely appreciated the help and a great deal that I got on my new to me 2012 mustang GT, 110% recommend the business and my salesman Robby and Chris, sales and sales manager they are a fantastic duo! They were able to deliver excellent service and quick and a easy transaction! Absolutely without a doubt I recommend them, I will be doing business with them again!

Ra
Review №14

Awesome team of people who work there! Everyone was so kind and friendly. Wonderful experience all around!

Da
Review №15

Michelle was amazing and was ableto work with my boyfriend and I on what we were able to put down. Thank you all so much!

Za
Review №16

First time buying a vehicle from the car store and it was a great experience. Jordan, Chris, and the team here at The Car Store are all about taking care of their customers. I recommend The Car Store to anyone up and down the grand strand. Thanks to everyone at The Car Store for being a huge help in my car buying experience.

Ch
Review №17

We love all yall ! But Mrs alise is wonderful when I come she knows when somethings bothering me and her smile and calm tone makes me feel better we love u

Ca
Review №18

I have recently purchased my 3rd vehicle from the car store!!! I wouldnt go anywhere else they go above and beyond to make us happy!!! Robbie was amazing help and Chris was a joy to talk to. Like always we love Jordan and Susan they always make us feel so welcome and we will definitely be back!!!!

Ja
Review №19

Great place to purchase a vehicle! Bought 2 Vehicles from Michelle.

Sh
Review №20

I love this place so much I recommend anyone to go there. I really love the staff the people are very nice. And Jordan & Chris are very nice men and all the staff is friendly. I promise you won’t go wrong if you go there I personally had 3 cars from them myself. I just purchased my 3rd one and it’s paid for thanks you guys. I wish it was a way I could give y’all more stars y’all really deserve it😊

Du
Review №21

Very quick and precise as well as kind customer service. Made buying a breeze. Even went above and beyond by being flexible with financing. Highly recommend.

Ja
Review №22

Michelle is the bestest and my car buying experience was super duper enjoyable

Wi
Review №23

Great amazing awesome good time great people good help very helpful stayed on the phone trying to get insured they came up to me and said they can help and got it done right away!! Come get a car from them great prices try they financing it’s great deal

Dr
Review №24

Michelle and the team at The Car Store were a great help today when we went in to trade in my husband’s car! Friendly and very efficient! Thanks for the great work guys! 10/10 would recommend!

As
Review №25

Everyone was friendly and excited for my first car purchase! Enjoyable experience!

Tr
Review №26

Great experience!! Very friendly and honest staff! Walked in needed a great quality car; left same day with a great car at a better price!!

Tr
Review №27

The best place to get in and vehicle they have a wide selection of clean cars, trucks and SUV’s come see Chris and he’ll hook you up

fi
Review №28

I had a decent experience overall it was a smooth process mostly

Gl
Review №29

It was great. People are great. We saw the jeep we like. Call them today. Got a great deal. & we went & got it today. & There going to delivered it tomorrow for us .& You just dont see that now days. Yes if you wont a good deal & good sev. Go there & miss Mandy who took care of us she who I will go to again she the only sale girl there.she greatThank you .

Ot
Review №30

Had an amazing experience. Left with our perfect vehicle. Thanks!!!

Ri
Review №31

Michelle was a great help. She worked with us for about 2 weeks until we found the rite one. Thank you very much will definitely be sending people your way

S
Review №32

Best car buying experience on the coast!! Chris is the man.... Got everything taken care of for us in a snap!! Highly recommended!

Wa
Review №33

Great experience Michelle is awesome!

Je
Review №34

Bought my truck here a year ago and just purchased our second vehicle here today, couldn’t be happier! Definitely worth coming and treating yourself to a new vehicle with some great people!!

Ma
Review №35

Thank you so much Chris for all your help.I’m in love with my truck

Co
Review №36

I recently bought my second vehicle from the Car store. During my purchase, the customer service was top notch. Once I started experiencing technical difficulties, I made a call to the office for them to tow the vehicle back to the shop on site. This happened less than 2 weeks from the purchase date. According to mechanic ( I will not give names) the motor seized up. 2 months later, it happened again for the second time. How is this possible when I already brought the car back 1 time for the same issue? I was told the motor was replaced. The first time I had issues with my vehicle, my car was at the shop for one month. I still continued to make payments on time. I was given a loaner vehicle to drive while they worked on my Sorento. Here we are in the middle of a pandemic and the car was filthy. There was dog hair all over the floor and seats. There was a red circle K polo shirt in the trunk, crumb on the seats and the floors. I was highly disgusted and felt like I was being taken advantage of. I was so upset I started to cry because I could not believe I was being treated this way. Here I am trying my best to be a stand up citizen and not act out of character in their place of establishment. I can not tell you how much I feel neglected and taken advantage of. I HAVE SPENT OVER $500 IN UBER/LYFT trying to get myself to and from work. Also, for taking my two small children back and forth from school and daycare. My first experience was awesome. However, the second experience not so much. I will never purchase another vehicle from this company and I will never refer another indvidual. I have never written a bad review, but it saddens my heart to see people conduct buisness this way.

Am
Review №37

Jordan was so helpful in helping us pick out our new truck! He made the buying process so easy and stress free!

Ro
Review №38

The people at The Car Store are awesome! Very helpful and honest! I will send any ofmy family or friends there to buy a used car. Please check them out!!! Rob Boros

Am
Review №39

Super quick, professional and friendly! Great experience

St
Review №40

Awesome customer service!!!! Great vehicles!!! Just bought my Fatboy from them, great people!!!

ra
Review №41

Good day in store, thanks

An
Review №42

Jordan, Susan, everyone at the Car Store is awesome. Helpful, make sure your vehicle is right and safe for the family. Willing to go the extra mile to give you not only what you want but what you need. Wouldnt purchase my vehicles any place else!!!!!

Ca
Review №43

I honest to God have no idea why I have ever bothered with big time car dealers.This lot is perfect for choices. Not only that but Robby and Chris will also be there every step of the way. And they do any battling needed on your behalf. I was shocked at what Chris was able to do for me with the bank. I am beyond pleased. And I whole heartedly reccomend The Car Store to anyone. And personally reccomend Robby and Chris.They also have a wonderful service center where their staff treats you just as good.

Al
Review №44

Purchased a jeep for my daughter at a reasonable price and its in great condition.

Je
Review №45

My husband and I own a few masonry construction companies and heavily rely on our work vehicles to get our employees and equipment/product to and from jobsites.. well... last Friday while on a jobsite, our main transportation truck burst into flames for no known reason! This was heart breaking! My husband and I drive past The Car Store every day, twice a day and just happened to see a 2007 Dodge Ram 3500 that would take the place of our destroyed heavy duty truck so we called on Tuesday and spoke with Russ... He was completely compassionate about our situation and rapidly began to assist us with getting the new truck!!! It was literally less than 24 hours and the truck was ours! Ive never EVER had better service, NEVER had a more stress free experience with any car dealer. I am SO happy with our purchase but even more, so thankful for this team because they didnt try to take advantage of a bad situation... they did the opposite by easing our minds and their response time is PHENOMENAL!!! ABSOLUTELY SATISFIED! FOREVER GREAT FULL FOR THE EXPERIENCE! THANK YOU TO EVERYONE THAT WORKED TOGETHER TO GET OUR BUSINESS BACK UP AND RUNNING!!!!!!!!!!!!!Jenna & Scott.All Hardscapes & Stone Inc.

Pa
Review №46

We just purchased our 3rd vehicle (my wifes dream car) from The Car Store. You will not find a better dealer in this area, and weve been to many over the years. Jordan and staff are great to work with and always so helpful. Their inventory is so much nicer than what you will find at other buy here, pay here places. We have never had even a single mechanical issue with either of the two previous vehicles we bought and I dont expect to have any with this one either. They dont care that our credit scores are less than stellar. In fact, I dont think they even ran a credit check. Pay your bill weekly or monthly, pay it on time and these guys will put you in a car you never thought youd own!

Da
Review №47

The car store went above and beyond to help me out. Would I buy another car from them yes because they where honest with me. The whole team does a great job. And they do what they promise you they are going to do. Thanks car store

Ja
Review №48

AWESOME DEALERSHIP! Michelle is A+!

Ar
Review №49

I am one of those people who hate the pressure having to find a car and then planning out how I’m going to afford it. When I got there I was greeted by Susan and she was absolutely wonderful. She was so helpful and answered all my financing questions (I had a lot of them !) and directed me to the sales team. The staff was a delight. I will definitely recommend to anyone And everyone!!!

Ke
Review №50

Very clean organized car store! The people are very friendly and helpful. I worked with Robby and he helped me find exactly what i was looking for at the right price. Car drives smooth and if i ever need another I’m going to see him. Thanks again Robby !

Ku
Review №51

These Guys are honest and transparent. Everyone I spoke with from the owner to the Sales person shared the same set of values. It appears they care about long term relationships rather than making a quick sale. HIGHLY RECOMMENDED and will be doing buisness with them in the future

Le
Review №52

Top notch place! Very easy vehicle buying experience! Deal was worked over the phone, within 30 mins of arriving to the dealership, test drive and paperwork were complete, and I was on my way with a new to me truck. Made me feel very much at home. Will be back again in the future!

Jo
Review №53

The car store has a great selection of cars. Jordan, Chris and the entire staff are very knowledgeable and provide great service. If youre shopping for a used car be sure to visit the Car Store in Myrtle Beach, you will be happy you did. Great prices, great selection and terrific service!

le
Review №54

Great place great people. Michelle is suprr

Ka
Review №55

Robby was extremely personable, observant and friendly! He truly cares about helping customers, not just for his personal financial gain. He made sure we were on the same page and I really appreciated that. I havent found that at any other dealership! Thanks Robby!

EJ
Review №56

5 STARS EASILY! I recently purchased a 2015 Suburban this year from Chris W. at The Car Store and I could not be more pleased! The sale was quick and effortless, the office is extremely clean and very well kept, the office staff are all super friendly people and genuinely want to help you. Mike, Jordan, Chris, Chris W, Alise, Susan and Robbie are the working force that makes this company so amazing! The time and attention given to their customers is truly impeccable! I would definitely recommend buying from this group of great people!

Ty
Review №57

One if not the best used car dealerships in the Grand Strand. Robby Capps and the entire staff are phenomenal. Robby helped me pick through the inventory to set me up with a really nice pickup truck. Would definitely recommend to anyone.

Do
Review №58

If you haven’t bought a car from these folks you haven’t had a great experience. Everything from the walk around the lot to find a car down to the closing process was easy and very transparent. No ripoffs and will work with you if needed. Be sure to stop here if you are looking for a vehicle.... I’m CERTAINLY GLAD I DID!!!!!!!!

Ke
Review №59

Great people good service 🤙🏼

Ka
Review №60

Went in there the other day with low expectations, because I always have bad experiences at dealerships. Was very surprised to find how wonderful the staff were, especially when I spoke with Susan in finance. She genuinely seemed like she wanted to help me and had an answer for every question! She was incredibly helpful & I would highly recommend speaking with her for anyone unsure about the financial aspect of their vehicle.

Kr
Review №61

Super nice staff. I bought a car and bike from them and absolutely love them both. The ladies at the front are super nice and helpful. And the owners are just some good ole small town guys. Definitely recommend.

Bj
Review №62

Robert Capps was very nice but I think it ends there. Price was well over loan value and they couldnt explain why.

Ta
Review №63

When I came to The Car Store I was extremely hesitant as I was purchasing my first car. Susan was great and really made my experience pleasurable. Ive been to other dealerships in the area and I felt really pressured an intimidated by the salesman. Susan was so welcoming and really spent time with me, providing me with all the information I needed. Im not really the type of person who typically writes reviews but I feel that Susan needs recognition. I definitely will be a returning customer!

Le
Review №64

Bought a car from the Car Store and had the pleasure of working with the salesman Robby. He was very informative on the vehicles I was looking at and made it even easier on my decision on what I wanted to purchase. Very great customer service at the Car Store and such a friendly staff. Definitely recommend!!

Br
Review №65

Was looking for a mini van for the wife and found multiple of them here. The one thing I hate about buying cars is how long the process takes, but everything was quick and seamless here. The longest part was waiting on my insurance company. The staff were all friendly and they even had lunch for all the customers. A big thank you to the car store for making the whole process easy, me and the wife look forward to coming back whenever it’s time for our next vehicle!

Ch
Review №66

It very well operated. Mr Jordon is very professional. You could not ask for no better. 5 stars from me

Ba
Review №67

Robby was amazing when my mother was buying her new car. It was quick and fast! Very good man, and polite. Come here for all your car purchases.

Je
Review №68

This place is bar none the best place to shop for a car not only do they have friendly and knowledgeable staff their prices are excellent we have bought a total of 5 cars from The Car Store and I wouldnt go anywhere else see something you like get it quick because theyre inventory flies out the door thats how awesome it is

Se
Review №69

Purchased a 2012 Town & Country from here a couple days after I took it home I was having mechanical issues took me a minute but repairs were made and Jordan made sure I had a loaner vehicle to get me by until repairs were made. Staff is very professional and friendly.

De
Review №70

I have visited the dealership on several occasions and vehicles are always clean and presented nicely. Chris and the rest of the staff is extremely personable and helpful. Financing is not a problem. Highly recommend.

Bo
Review №71

Recently purchased a dream truck from these guys. My salesman was Robert. Straight forward kinda guy. Easy to work with. Between him and the owner Jordan this was hands down the smoothest and easiest truck/car buying experience I’ve ever had. I mean that. No pressure. No back and forth. Straight to the point, willing to work with you, and just all around good people. Would recommend anyone going to see them. Thanks for the services guys.

ma
Review №72

I loved it here!! Would highly recommend to anyone looking for great prices and The owners Here are really sweet and negotiable. Susan was a doll!!! Will definitely be coming back in the future!!! I promise you you won’t regret coming here.

Gl
Review №73

This is a great place to do business with. Robert was very friendly and informative and a real pleasure to work with. The staff in general was very friendly and made me feel very special. If you need a car this is the place to go.

Sa
Review №74

If you need a car this is the place to go. You will not find another car lot with a more easy process. The staff is accommodating, super nice and know what they are doing. You are in good hands with The Car Store. I have dealt with them first hand and I cannot say enough good things about them. Try them for yourself, I promise you wont be disappointed. 👍👍

De
Review №75

Son found a great vehicle at a great price, they worked with him to get him what he wanted.

Bl
Review №76

Huge thanks to Chris and The Car Store for being involved in the community! Your generosity will go a long way to help the foster kids. Thank you again for partnering with us at the Festive Four Mile race.

Je
Review №77

Trustworthy car dealership. Walker was an honest and helpful salesman that helped my daughter get a great deal on her car. Chris was awesome with the contract as well!

Jo
Review №78

Had a wonderful experience. The sale rep worked hard with me and my father in law!! Got a well taken care of vehicle and overall treated with care. Thank you for your service and wonderful commitment!

Mi
Review №79

The people are so friendly and make you feel welcome here. Ive been to many car places and Ive never felt so comfortable and welcomed. I had a wonderful experience and they work with you and I never felt like they were trying to fast talk me. I highly recommend you go and check them out because you wont be disappointed. Im so thankful for my new Chrysler 300 so please stop by and check them out. 👌🏾😘

Ni
Review №80

Very professional staff, made car buying a super easy experience. Robby was especially helpful! Will definitely be coming back in the future.

Sh
Review №81

Robbie made buying a vehicle very easy and hassle-free. Everyone there was awesome and very helpful. Theres no sales pressure. The vehicles speak for themselves. Definitely be coming back next time.

Ka
Review №82

Robby was the best! He helped us find exactly what we were looking for, for the right price! Our family will come to him again for our next car, even if he is a Clemson fan ;)

Ro
Review №83

Me and my girlfriend had a baby recently and were looking for a reliable vehicle. I was told by one of my customers, Alise, to come by and check out some of the cars they had. She said she could get us just what we were looking for. Everyone there was really cool and our car buying experience was completely painless. We were so lucky that she told us to come by. There is no telling where we wouldve ended up. Thank you Alise!!!

Av
Review №84

I got my chevy cobalt here and I absolutely love it!! Everybody is super friendly and willing to work with you!! If you are looking for a great place to get a car then make it easy for yourself and check this place out. I genuinely believe they are the nicest place to by a car in all of Myrtle Beach!!!

Fr
Review №85

Really accommodating. Stayed late for me because I was coming from out of town. Friendly staff. All vehicles seemed to be reasonably priced at KBB value.Thanks yall! Im really enjoying the GMC Yukon

Br
Review №86

Susan was extremely helpful during the process! Was able to answer all my questions during the finance process. She made the entire experience enjoyable!

za
Review №87

Purchased my first truck. Steve was incredible throughout the entire process. I was able to work out financing in house with an incredibly fair payment plan. Prior to my inquiry I read numerous reviews and was blown away. Once I first arrived it all made sense. The entire team was incredibly helpful and I felt I was valued as a customer. I’m beyond excited about my new 2005 f250 turbo diesel. They worked with me to create a payment plan that was affordable. My truck thus far runs like a brand new machine and is in immaculate condition. Thank you guys for making my first car buying experience, stress free and fun! I feel as if I’m part of the team. I was even told to contact one of the guys whenever if I ever wanted advice on something about my truck. That’s customer service if I’ve ever seen it. 5 stars! Thank you guys!!

Kr
Review №88

I just purchased my 3rd vehicle from here and I couldnt be happier. The staff is ALWAYS friendly and professional. They definitely have a customer for life! Jordan, Susan and Chris are absolutely nothing short of AMAZING!

AJ
Review №89

The best car dealership I’ve been too. Tops all dealerships around. Was in a car accident with one of there cars after one day of buying. No problem getting into a new one. Thanks You to The Car Store and Staff!!!

Fr
Review №90

I was very happy with my experience at the Car Store. In particular my car associate, Chris Sacawa was very helpful, informative and friendly. Most importantly he was not push. Highly recommend the car store as well as Chris.

Co
Review №91

I bought several cars from them and every time it was a pure pleasure. Will always continue to do business with them. They always have a large variety of good vehicles

Sc
Review №92

Was a great experience and a great business to deal with! Chris made the experience flawless. he has definitely earned all my business in the future

sa
Review №93

This is a great place to go to buy a car and support local business! all the staff is super friendly, especially Robby ask for him he is fantastic and super helpful!

I
Review №94

Very good business, Michelle helped us out a lot and worked with us through payments ! Will definitely buy a car from here again .

ch
Review №95

Alise has helped me tremendously! I have gotten 3 cars from the car store and every single one was reliable, affordable AND great mileage. Thank you the car store! Y’all rock 🤘🏼

Br
Review №96

Best used car dealership in Myrtle Beach. Great owners and staff. Honest people who do what it takes to help others get quality cars. Robby was a big help. If you need a used vehicle, this is the place to go.

Ka
Review №97

My sister and I recently came into The Car Store to get information about perspective cars. Susan was such a great help in the process and made my sister and I feel comfortable. We met with Susan after along day of car searching and Susan knew just what we needed. If youre looking for a car make sure you see Susan!

Yu
Review №98

Great experience when I purchased my truck. Robby really went above and beyond showing me their different inventory and setting me up with my Sierra. Thanks Car Store!!

Ch
Review №99

Great business! Walker was very helpful and worked out a great deal for me. He also gives a squirt of hand sanitizer to nice customers 😊

Ab
Review №100

I love this place! Everyone was so nice and helpful especially Susan! She was so professional and had a great personality 😊

Information
28 Photos
100 Comments
4.7 Rating
  • Address:4625 Dick Pond Rd, Myrtle Beach, SC 29588, United States
  • Site:http://carstoremb.com/
  • Phone:+1 843-650-2917
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:Closed
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–2PM
Offerings
  • Buys used goods:Yes
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