My service experience at Myrtle Beach Hyundai is always excellent. My car is serviced within a reasonable time by friendly and professional staff.

Our salesman, Craig, was extremely friendly, courteous and knowledgeable about the vehicle we purchased. It was a very pleasant experience and would highly recommend Myrtle Beach Hyundai when looking to make your next vehicle purchase. I gave 5 stars for everything except for the question about returning for next service-we live in PA so (unfortunately) I cannot return for service!

Myrtle Beach Hyundai always treats me well. Works with my crazy schedule to get me when needed. Always makes sure the updates are done without my asking and makes sure I know what was done to my SUV before I leave.Great customer service.

Excellent service from service department and Jason. Everyone kept me informed about status of parts to be orders, scheduling and when performed services could/would be completed.Thanks again for going above and beyond to make this a great experience and a satisfied Hyundai customer!

Salesperson Jason Hearn was extremely accommodating and helpful. With low inventory in all the dealerships, its important to give your salesperson as many options as possible. I was being a bit specific with my options, yet Jason somehow was able to find a vehicle in transit that satisfied my request. Patience is the key these days.

David Cline was absolutely amazing super laid back and down to earth not pushy at all!! Was very cards on the table and upfront and absolutely loved that about him!! Him and his team worked amazingly hard to get me an amazing deal!! I can not recommend him enough!! Absolutely love my new Hyundai Palisade thank you so much David!!! If you are looking for a new ride go see David!!

Went in for a repair on the extra insurance policy I bought. Had a door ding. Sales staff is amazing. Jason is amazing

Jason in parts is very down to earth, he was laid back and even notified me of 3 recalls available for my vehicle. Then.. he got them taken care of before I left! Great service, friendly, and timely. I will be back!

We just tried to take our Santa Fe in for service today and Josh was condescending to my wife. For the past 2 years we have taken our SUV in for an Oil Change and usually 1 more sound to check out without any issues.We found out our Tie Rod needed replaced this way and several other services. We just had our SUVs starter replaced by them and have had a new sound coming from that area. So we scheduled an oil change (which it needed) via online and added this sound in per the online system. My wife took the car in and was told that they would only do the oil change and we would have to pay $110 for another appoint to review the sound. We only have one car so every appoint is costing us more money due to not being able to get to work. Keep in mind we just spent several hundreds of dollars and waited on them for almost a week to get our starter fixed just two weeks ago.I know they are busy but talking down to a loyal customer and blaming online appointment types (you can only book oil changes online) is not who I want to give my business to. We will be look at new alternatives for service now.

Been driving many years... this place is absolutely the best in every way. Never been happier purchasing, leasing and servicing my car. Highly recommend them.

Good knowledgeable salesperson. Excellent selection of new and used cars! Excellent service department. Excellent pricing!

The service department is great! Friendly, fast, and informative. MB Hyundai is the only dealership that I trust to do business with. Service or sales.

My wife’s new accent was making a funny noise coming from the front wheel. We were visiting Myrtle from Charlotte. No reservations available next several days. Super kind staff on the phone from receptionist to service reservation scheduler to Josh, the Service Advisor to the service managerI just needed to know if it was at least safe to drive home. Josh had us bringing it in but said we would probably have to wait as packed as they were and would look at it with his service manager.Within 1 hour they test drove it, and diagnosed a problem but said it was fixed. If I lived in Myrtle Beach area I would return there for any service. Super nice, professional service. If you need anything for your new or used Hyundai, make sure you go see them. They are great. Thanks again for everything.

Myrtle Beach Hyundai is superb in sales and service. The quality of the vehicles (my second Sonata Hybrid since 2013) is great and durable at an exceptional value. Always get my car serviced at the dealership because of their knowledge and craftsmanship. Highly recommended!

Just took my wife’s car in for oil change only to find out that her battery needed to be replaced. Warranty on battery was for 36,000 miles. She has 39,000 on it. Since it’s not a Hyundai made battery it’s not covered. Here’s where it gets good. A new battery is $300 and can only be done at the dealership. Glad we found out this out before my wife bought a $45,000 Palisade. Now she’s having second thoughts about buying another Hyundai vehicle. This is not negative review towards the dealership. Just left a bad taste in our mouth to buy another Hyundai vehicle if it going to start breaking down and needing repairs as soon as warranty expires.

The salesman was great. but Im giving 3 stars because someone tampered with my car (stole a sports badge off my car) - while I was on a test drive. That put a sour taste in my mouth.

The attention to customers from the Service Manager, Jason and Service Personnel, Josh is excellent.

Myrtle Beach Hyundai has always serviced my vehicles in a timely and professional manner. Their staff is courteous and knowledgeable. Myrtle Beach Hyundai is a great dealership.

I drive over 300 days a year, and Mr.. Brook & his talented staff are knowledgeable, skillful & true professionals with a magic touch!! No one can take care of my car like the Myrtle Beach Hyundai service department! I am confident in their work, skill and knowledge!! I am trouble free every single time they work on my car without exception!!

Could use training on how to treat a customer. Aggressive sales tactics and unwilling to deal in good faith. So many other dealer choices than these guys. Left here and purchased a car at a reputable dealership.Driven by greed. Cannot recommend this dealership.

This is my 3rd purchase from MB Hyundai. They have always been honest and fair in their negotiations. Ask for salesperson Craig Blatter to enjoy the vehicle purchase experience.

Very nice and knowledgeable employees. If you are interested in buying a car go see David! He is the best and he will go above and beyond to assist you!

The price you charge seems to be in a premium range. The service received seems satisfactory. Said another way, I am paying a premium price for standard service.A contributing factor to my rating is that my copy of your ticket gives me no information. I cannot ascertain what was checked, what you did to react to the check and / if your action corrected anything because you ran the check. I spent $850 dollars and I really am unclear that anything was done to the vehicle.The staff in the Service Dept. are very nice, welcoming and attentive. However, I did not have the feeling that these folks are my advocate. Rather, they are advocates the dealership and that they are going maximize the dollar amount I spend at every service interval.

Great fast service. Super friendly staff. Very clean shop and waiting room. A pleasure to do buisness with

Dave did a great job. i have bought 2 others from Dave in the past.Thanks again

I purchased a 2020 Santa Fe Feb 2019. The SUV is lovely, drives wonderfully, is roomy and comfortable.However, I did not like driving it at all!That is until I met with Antonia at the Myrtle Beach dealership on 1/25/21 for about 1 1/2 hrs. She took time and expertly and efficiently explained every aspect of the SUV. The manual was difficult for me to follow and the size of a bible. This was part of my frustration. And I was there for assistance in this matter twice before but left still baffled.Antonia entirely set up my phone and SUV control dash Info.The technology is so incredibly complicated and all the beeping was distracting to me. I actually agreed with my adult son to give him the Santa Fe in April and to replace it with another less technical vehicle.That is until I met with Antonia..... needless to say my son is quite disappointed.... and I am enjoying my Santa Fe for the first time since I purchased it.Antonia is a huge asset to your dealership!

Great service and great cars i bought 2 cars from them 2012 limited edition and 2015 limited edition great cars

Took care if my car so I can take a safe trip.

Had a great experience at Myrtle Beach Hyundai. .. We had a little bit of a financial sticky situation but they worked it out.... Matthew was exceptional as well, as were all the staff. Will definitely be returning in the future and will recommend to friends and family.

Great deal friendly staff

You cant please everyone but I have never had a bad experience here. Nice easy to work with personnel. They have always been fair with me. No complaints !

~ Terrible Customer Service ~I experienced a critical malfunction with my brand new 2021 Sonata and, from the very first call back to the dealership and sales person, was asking to discuss the issue with a member of management. It was clear after four days and no response from any member of management, and until I placed the call myself, that they had no intention to call. My car is back in the shop yet again and I have owned the car for less than a month.

Made an appointment online to have the oil changed on my Santa Fe. My car was serviced at the appointment time and I was driving off the dealership lot 30 minutes later. Staff was super nice and friendly. Thanks Myrtle Beach Hyundai for making my first visit there a great experience!

You could not ask for better care when purchasing a car or having your vehicle serviced, they are great.

Very poor communication and very unhelpful. My car has a full warranty and the battery was bad and they told me they could not help me. They also said they had 8 cars ahead of me and one had to have a new engine. This place is a joke and my next car might be a different brand

The only positive comments I can make about this dealership is the professionalism of the salesman, Kevin. He went out of his way to determine what we wanted in a car.We purchased a 2021 Elantra and the interest rate was way too high for people that have an extremely positive credit rating. That was the first issue that we unfortunately didn’t realize until we returned home and began to review the paperwork. Had we been told this while there, we would have just left without making a purchase.Now, to top everything off, while the car was setting in my driveway just two days ago, the rear driver’s side window exploded. There were no cars riding by, no one in the area cutting grass, nothing that should have caused this. The only thing I can imagine is that the glass must have been defective.I immediately contacted the dealership but the man who answered my call advised me that they were closing in 15 minutes and to call back on Monday to speak with the service manager. I called back and so far have heard nothing.I contacted HyundaiUSA and advised them of the problem and was given a case number. The lady told me someone would reach out to me. So far, nothing there either.At this point I am ready to just throw up my hands with them and take my car to my insurance company to get it repaired.

UPDATE: Gave this dealership another opportunity to service my 2019 Sante Fe for an oil change and factory software update. Ran rough afterwards and then check engine light came on. Opened the hood and found the oil cap was never replaced and there’s not a drop of oil registering on the dip stick.The most rude service department ever. Stay far, far away from this dealership. Hyundai is a fine quality vehicle worth the money but please shop elsewhere...just not Myrtle Beach Hyundai!!!

The best car buying experience I have had in a long time. Jim Mims was a pleasure to work with. He was very knowledgeable and patient as well. No pressure whatsoever. We chose a beautiful new Hyundai Kona SUV and we love it! I would recommend these folks to anyone.

After car shopping for a couple of months we went back and saw Dave to buy a Hyundai Sante Fe Ultimate. He had spent time with us during the summer when we test drove the Sante Fe. When we came back he knew what we wanted and had pulled out one in each color and was ready for us when we got there! We went with the Stormy Sea. Everything went quite smoothly and we got a good deal. All the employees were friendly and the tech guy, Ross, got it set up and showed us everything we needed to know as this was our first car purchase in a decade!! He even set up and synched our phones! We were pleasantly surprised that the finance guy, Steve, made even THAT part of the day almost fun too! Overall Id say the experience was a 🌟 🌟🌟 🌟🌟 (5 star) 👍👍(2 thumbs up)!!! Also for every car sold a donation is made to a Childrens Cancer Charity!! I definitely recommend you check out Myrtle Beach Hyundai if youre looking to buy a new or certified pre-owned car!!

Best cosomer service ever.

Matthew was great! Got me in and out in no time, with my NEW HYUNDAI TUCSON!

The service department is best

Fast friendly service. Prices are affordable. The distance between me and the other customers was comfortable.

Brought the Tuscon in for warranty recall and tire issue. Great work by all.

Wasted my time there and because I called a fewdays before, I was told to wait for David. I had to leave they looked over my trade. Quoted me hours later. I bought a 2021HONDA Crv hybrid. Same sticker price, Im paying$120 less a month then David priced me at.

My initial auto servicing at Myrtle Beach Hyundai was handled in a flawless and expedient manner. My vehicle was dropped off on schedule and a timely call was received upon service completion.I would recommend Myrtle Beach Hyundai service to others.

Through the many car purchases Ive done in my lifetime, this was by far the best experience I have ever encountered. Our sales rep. Jason Hearn was extremely knowledgeable, friendly, patient and caring. The process was so streamlined that you will not spend hours there unless you need it. They are quick, fair and to the point in a good way. They dont play the BS that most other dealers play. They truly make sure you are happy with your purchase. At closing, the lady whos name I cannot remember and I feel bad about was fantastic. She took the time to show my mother all about the vehicle and the electronics. She put herself on her level and simplified all the mechanical buttons so she could understand. I would highly recommend this dealer for your car purchase!

Excellent customer service, low pressure sales technique. I did not purchase a vehicle today, but I will be back in the future to buy a specific car, almost guaranteed.

The service department is very rude and disrespectful I came in with a warranty issue and they told me that they did not have time for me and if I had a appointment we would look at it then but they didn’t even make me feel welcome to get a appointment started I definitely don’t recommend buying or doing business with them

Market adjustments added to the Sticker price. No test drive for a new car except in the lot. Used car, no test drive. Keys are missing.

The sales department and the cashier were great, the service department however, they were the rudest I have ever experienced. Eddie didnt care how he spoke to the customers on top or rather they were helped or not. The guy that worked on my suv language was ridiculous. Pollen had fallen on mi suv and he said my Jeep was filthy and he was not working on it. The service people are either not happy with their job or either they had me scheduled on a really terrible day.

The product produced by Hyundai is exceptional. This dealership needs an update which I have been told is being planned.

I had a damage tire and even though the service department was extremely busy they were gracious enough to squeeze me in and get me taken care of great customer service😀

Myrtle Beach Hyundai offers a large inventory of vehicles and the staff are friendly, respectful and knowledgable. Our Sales Consultant, Dave Bowen, was great to work with. Hyundai offers a dependable vehicle with an unmatched warranty at a fair price. Hence, this is our fourth Hyundai and cant imagine buying any other car.

Very professional and always take care of me and my vehicle

Very nice courteous experience

Excellent service from my salesman David Cline. Very professional and easy to talk to.

Ive only dealt with the service dept but they are an excellent group. Will def return for service there and when ready check them out for a new vehicle.

Like most dealerships, they don’t really care about you, all they care about is money. Me and my parents went to go look around at some cars and was greeted by a nice guy, Kevin. He helped me find a car that was within my price range and even got the price knocked down for me a little. I signed all the paperwork and was gonna drive off in my dream car. We had to go figure out insurance stuff with Kevin’s manager, Steve. All Steve cared about was money. Steve was trying to get me to get me to pay extra a month for an add on warranty. But get this.... the car already had the warranty but Steve lied to us and said it didn’t. (While we were looking at the car Kevin told us that it had power train warranty for 100,000 miles.) My experience here was awful. I do not recommend a young girl going here without a parent that knows a little about this stuff, because they will take advantage of you.

Service was great and every issue with my car was addressed. I would not go anywhere else!

Great experience, professional and polite service throughout the entire process. Fast and efficient!

Great salesmanship!! Granddaughter bought her first car on her own!! She had done all her research online. Went there to purchase one vehicle and ended up purchasing a step up and got so much vehicle for the money. Everyone was so accommodating and helpful. I would highly recommend this dealer if you are looking to buy a new vehicle.I was just along for moral support but I wanted to trade my car in for what she bought. I like her ride now better than mine!! Great people to work with! Check them out, you wont be disappointed!

David Bowen was terrific in assisting me.

Have a lease agreement that states I do not have to pay the purchase option fee. They are trying to charge me anyway. Stay away from here.

Not happy with the way they handle their service appointments. Made an appointment online then after NOT receiving a confirmation called them and was told they were booked out until the following week. They said I didnt get a confirmation because they were booked full all week! Double checked their online service appointment web page again and it shows there are MANY appointments available this week. What a way to run a business! Disappointed to say the least. (We bought our car new here only 2 years ago)10/14/2020:Ive read your response. I see what youre doing here. (Placing the ball back in my my court.) Why should I have to contact YOUR service manager about YOUR problem. Wouldnt it be more appropriate and effective if YOU contacted him regarding this? (Still disappointed and maybe even more so.)

I was there for work on my Santa Fe. Everyone was very pleasant and got me in and out very quickly. Both the service and parts departments were very helpful and knowledgeable.

I bought my first hyundai in Ct,Ibeen down here 13years,In these 13years I bought 6 cars from MBH that should tell something!

Absolutely awful...they do not honor their warranty promise and look for way to make sure that they dont have to...Ive purchased too many vehicles to have the problems Ive had with the service department I wouldnt ever purchase another vehicle from them or recommend anyone to buy a new car from Myrtle Beach Hundyia 👎👎👎👎👎👎👎👎

Treated my mother great and made the purchasing process very simple. Nice group of employees.

Great staff in both sales, service and financing departments!!!

Wonderful car buying experience! Jason B. is very welcoming and super friendly! From start to finish, the process was a breeze! I highly recommend using Myrtle Beach Hyundai

Awesome dealership

Wonderful place! MILITARY FRIENDLY 🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸 I was in a few days ago and my friend bought a new 2019 Santa Fe! That vehicle is sweet! Kevin and The Sales dept is very professional other than smoking cigarettes all over the lot. did a wonderful job at getting the deal done. The guy that sits up there at the front on the left seem to be pretty lazy as he just sat there most of the time other than to go outside and smoke which was probably close to a pack in the time we was there and then right back to his seat. Just seems non professional there especially when the guy with facial hair is going into the offices trying to close deals. Ross was proficient In his knowledge of the vehicle and the clean up guys did a half okay job at cleaning the vehicle. Definitely not the best for a new car. Had a great conversation with a young veteran named Chris who works on the lot. If you ever want to hear some great stories then you should talk to him. Very friendly and professional attitude. Happy to see this place takes care of veterans and for that I give an automatic 5 Stars!

Service taken care of quickly and efficiently following a timely drop-off for my appointment. Everybody courteous and friendly. I had an oil change and tire rotation plus a small issue fixed with a seat belt light. Very satisfied.

Not many new cars right now

Very courteous and prompt.

Fast service

Bying HUNDAI since 1998 Tbe best car in the market. For realability and waranty. Best car to buy.

Went in last week to just browse and look at SUVs because I wanted to get a bigger car. My Mom was going to get a new Santa Fe and suggested I go there and ask for Jason Hearn. He showed us the different models, colours, and talked about the prices for options. My mom went ahead with her purchase, but I wasn’t sure so I said I would wait. They wanted to be able to sell us both cars that day, so Jason went back and he got me an amazing deal for my trade in and the price of the new car! It truly felt like he was working for us and getting us good deals and not just trying to make money. He went over all of the details, the electronics in the car, and even came in on his day off when I picked up my new car! If you ever go to the Hyundai dealership, I would ask for Jason- he will not disappoint you!!

Wonderful place but more important, GREAT PEOPLE warm hearted and helpful If you want a great safe auto you gotta go here and see Craig Shuster GREAT GUY

Waited 50 minutes for appointment due to double booked appointment. Invoice incorrect: milage and Tag #.

Jason Barry was a great sales person, everything went smooth from start to finish. Love my car more everyday.

Always professional and courteous. All work and costs are fully explained in detail and provides the customer options (if applicable) on service. I always appreciate the sincere welcome from Ed at the service desk sign-in and Josh was fantastic in walking me through and explaining the approach and recommendation to the work being done. Never felt pressured to make a hasty decision.

I recently had a knocking sound begin out of the blue on a return trip from my back surgeon to hours away. I did a search for any recalls, because I had gotten one for a seatbelt tensioner recently. There was also one for a sensor that detects engine noise. So, we towed it (even though it was still driving perfect minus the knock)to the dealership. Jason was so professional and kind! Ended up, the motor was under warranty and Hyundai replaced it at zero cost to us! Thanks Hyundai of MB, Jason, the techs and Hyundai in general!

These guys are so nice, polite, and seem to enjoy their work environment!

Would recommend them for customer service all the way hands down best sales reps and mgmt. Absolute best car buying experience ever

With all of the chaos going on in the world today. Its nice to see friendly faces and great attitudes. It makes getting my vehicle serviced a pleasant experience. thank you and your staff!

Nice folks, very accommodating, and great service.

Cant say enough about this dealership! I live out of state and wanted to purchase a new car for my 84 year old father. My salesman, Dave Cline was exceptional to deal with from start to finish. On the day the car was ready to be picked up, Dave offered to pick my dad up from his house to drive him to the dealership!! My dad was very excited to have a positive and pleasant car buying experience after 84 years! Well Done Guys!

The sales rep, David Cline, was very friendly and professional. He worked out a great deal for us and genuinely seemed interested in us as people beyond as customers.

Amazing staff at this dealership!! I have leased 9 vehicles from this dealership and would not go anywhere else!! From the manager Mickey to my salesman Dave Bowen to Steve Adcock in finance and the service staff, Eddie and Brooke and Jason everyone there is professional and efficient. Financing through Hyundai Motor Finance is streamline and quick. They just make it work seamlessly and effortlessly!! I have told my wife before that they are almost too easy to deal with!! We will be back because of their amazing customer service, and ease of financing!! Thank you staff at Myrtle Beach Hyundai for another enjoyable, buying experience!!

Nice employees. Great price for oil change.

David was informative and demonstrated an eagerness to help.

On Sunday afternoon, my engine was miss-firing and the check engine light came on so I left car at Myrtle Beach Hyundai and placed keys and a note in the after hours drop-box. On Monday by mid-morning the service department had diagnosed the problem, informed me the parts were in stock and it was repaired and returned to me by mid afternoon, the same day! The service department went over the entire car and when I picked it up, it was running like new. If the timeliness and service quality wasnt enough, the repairs cost less than I expected! Outstanding Service Department!, Excellent dealership! Thank you!

Very friendly and fast

When I walked into the service department and talked with the service personnel,he gave me several monetary solutions to change the transmission fluid. I was able to get it changed along with other maintenance checks.He has worked with me ever since I bought my vehicle in 2013. he is awesome!!

Dealership has a great shop, but they do not operate on-time. Allow extra time.

I recently had the pleasure of working with Mr Robert Wingate and his associate Ms Janice. Both where wonderful and so helpful in making the process quick and easy.

We are on our 2nd Hyundai Tuscon. We started coming here when my old 2011 had a recall on it. When it died, we had it towed back as we didnt know what was wrong. They diagnosed it as needing a battery. But the story gets better - the tow truck company didnt tow it into the shop correctly & literally destroyed my car (drive train, transmission, etc.)... the service shop manager stepped in personally & worked with me on it with my insurance company & our lawyer... The service & care they showed to me & my husband was above & beyond... When the insurance company totalled my car, it is one of the reasons we went back specifically to Myrtle Beach Hyundai - they showed care & understanding... HIGHLY RECOMMEND them

They sell cars