My husband and I have purchased multiple vehicles from Stearns over the past few years. They’re always extremely helpful with the purchase as well as financing without being pushy or arrogant. I’ve walked out of car dealerships when the salespeople have tried to sell me an unsuitable vehicle, but the staff here always listens and are patient in showing us appropriate choices. They’ve had a great selection at reasonable prices, and even the higher mileage vehicles are reliable! We highly recommend them!!
Nice cars and wouldve bought one when I had money to put down. Until I asked how much. They said half the vehicles amount. I know for a fact 2 other ppl have bought from here one a bad experience yet I saw a truck I liked. Yet asking that much when other places asked me to put $2500 or less, is outrageous. So form your own opinion.
I’m writing a totally honest real review from our experience purchasing a vehicle from the dealership on Airport Pulling road in Naples years ago ..We would never refer anyone there.. Not sure how they even have 5 stars ..We bought the biggest LEMON I believe ever.First of all they see you coming ..My boyfriend at the time wanted so badly to get me a Mini Cooper and just so happens they have two. One was SUPPOSEDLY A JOHN COOPER WORKS and was priced like one .Come to find out it was a kit !!!It came with two no working fobs that ended up being a ridiculous mess.The windshield apparently was replaced and the rubber molding wasn’t even installed correctly which obviously didn’t take long to figure out as water had apparently been leaking inside the vehicle..After the 30 days it seemed to constantly ha e issue after issue and ended up costing us thousands upon thousands..There finance department even changed our payment after taking delivery.It ended up being such a disaster that we couldn’t even trade it because it was the most upside down vehicle ever (almost $8,000 to be exact)because of there dishonesty!!I’ve known many others who have also experienced shady circumstances with how dishonest their sales people are just to sell you a vehicle, with no regards to the customer. Only for the sale !Maybe there not like this to everyone and hopefully it’s changed there, but a warning to anyone looking for a used vehicle to truly do your homework and if there listing it a specific edition to make sure it documented on your finance paperwork.It was such an awful experience that we’ll never buy another used vehicle again.
I have bought 2 cars from Rod and Zak and I sent my daughter there also. She wanted to buy her 1st car from Sterns. Rod took the time to teach her how to build her credit so she wouldn’t need a co-signer. She purchased when her credit was established doing everything he taught her. She walked out with a beautiful car and her head held high.I just recently purchased my 2nd car from Rod. He spend 5 hours teaching me about the cars on his lot and which 1 was well suited for me financially and economically! I walked out with my dream car!No other car lot in Naples will give you that kind of care and personal experience. From Rod’sexperience in selling cars to Zak helping me test drive a few. Rick is the finalization/paper guy, he walks you through and explains thoroughly the financial side. No questions are too tough for him. Step by step he explains what’s the best way to finance. This has been a family run business for 44 years and reliable and trustworthy. If you want personal hands on experience visit Sterns Motors, you won’t find that experience in the big dealerships.If you want your kids to learn how to buy their first car all on their own, this group of fine men and women will teach them the fundamentals of car shopping and learning how credit scores gets you the best interest rates.Great cars, great men and awesome car shopping experience!Visit Sterns Motors for your next car, you will enjoy the experience!!
I only wish other car dealers were like Stearns!!! They should be the benchmark on what every car dealership should be. They are honest, have the utmost integrity and will tell you the TRUTH. I recently was so deceived by another dealer and Zac at Stearns was so honest in helping me in what to do and we didnt even get a car there.....yet! If you are looking for integrity, honesty, kindness,dignity and respect when buying a car Stearns is the place to go!
We had a great experience getting my sons first car! Everyone was really helpful and very kind! The process went quickly and my son is extremely happy and excited over his new car! I recommend Stearns to everyone!
We got the perfect vehicle for our family through them, at a great price! Extremely helpful staff. They really made us feel comfortable while doing business with them. Our family would recommend them to all!
Zac was awesome, helped us step by step and was very knowledgeable. The whole team will go above and beyond to help you get exactly what you want. Great experience, highly recommend.
My go-to used car dealership in Naples. Rod is an unsung hero in the local car industry who recognizes and rewards loyalty with a go the extra mile attitude to get you into a good, reliable used car. Over the last 12 years I have purchased 4 vehicles here and have never been disappointed or been sold a lemon. This place is ZERO PRESSURE. They keep solid, good running, used vehicles in stock with plenty to choose from in all classes of vehicle be it pickup trucks or sedans. They have faith in the quality of their stock and it shows, making you feel comfortable and confident in your vehicle purchase. If youre in the market for a used car or truck, definitely go to Stearns, you wont be disappointed.
Great selection..Great Deals.I will be there tomorrow..CANT WAIT!
Great dealership A++! Zach and Rick are awesome! They helped me from the start and made the process very easy for me. I really do recommend this dealership if you are looking for a used car. They work with you and get you the best price possible. Thanks again, guys.
Incredible service and price. Beautiful 2011 Wrangler unlimited. Had a locksmith come and make me a spare key right to my house. Followed up with a call to ask how it went. Highly recommend these folks. Will be buying from them again.
Great to do business with. Drove 3 hrs to look at a Jeep, they put a hold on vehicle until I arrived. Salesman was not pushy or trying to sell me. He gave me room to look, but was close enough to answer my questions. Bought the Jeep and am very satisfied with the whole experience. I would recommend this place to anyone in need of a vehicle.
I recently had the pleasure of dealing with the gentlemen here at Stearns. I couldn’t stress enough how easy they made it. Friendly, go the extra mile, explain everything precisely. It was my first time buying a car on my own and they made it WONDERFUL. If you’re looking for a used car, this needs to be your one and only stop. Go on down and see Rod and the guys I PROMISE you won’t regret it! THANK YOU AGAIN GENTLEMEN!!
Some up market vehicles available, very fair pricing, easy to deal with.
Rod and Zac were great to deal with. Although I was not able to purchase a vehicle due to personal finance issues that came up they were awesome and understanding. They worked with me to get the best price for a vehicle. They are honest and upfront with everything! Great place to buy a vehicle and hope to do business with them soon!
I just purchased my second vehicle from Stearns Motors. Rod always makes the process quick and simple. He and his staff are honest, fair, and friendly. I wont shop elsewhere for a used vehicle!
I bought my first car here and it kept me going for years, Stearns Motors was the first place I thought of when I was ready for a new car. I checked out a couple other places too but Stearns offer for my trade and inventory was just what I needed. All the staff was extremely helpful and put me in a car that fit all my needs. I recommend Stearns Motors to anyone who is looking for a new car, theyre great!
I have rarely been to another dealership to shop for a car in the 40+ years Ive lived here and am never disappointed! Rod, Roy and their staff are attentive, courteous and help find a vehicle within your needs. Thank you for my Mazda, which i will enjoy immensely!
Let me start by saying that every positive review these guys get is well deserved. They are low fees are very straightforward and their personal service is phenomenal. Decides that their integrity and willingness to do whatever it takes to make the customer happy was very apparent when the car I purchased from them had an issue that they would never haveNever been aware of yet they immediately reactive positively and took care of the issue with no cost to me and a minimal amount of downtime. I recommend buying a car from Stearns motors. Rod knows how to do good business
Run dont walk and go see Rod Stearn Manager.Omgosh as a person that knows how to change the oil put in washer fluid change a tire thats itRod never took advantage of me. I wanted the very clean fair priced Kia Optima but alas need to readjust my financial picture during the pandemic.Or pay cash. Naples Auto Donation I would steer clear of.Thhey had me buy the car with broken moonroof broken window in the rain.How do they sleep at night? What a scam. They offer zero warranty and sell dreadful cars that they get for free as they call themsrlves a charity. I have put over 1300 in repairs in the two months since I bought my car from Naples Auto Donation.. Replaced my headlamps 4 times. Donate directly to the charity of your choice and work with the only honest used car dealer that I know of.
I purchased a car from this dealership. The sales staff was very straight forward. The sales process was easy. The car was good quality. Thanks!
My husband & I purchased a vehicle from Stearns Motors last week. We had a wonderful experience. Their team is helpful & pleasant. The vehicles were immaculate!! Zac, Rod & Rick worked wonderfully as a team & made things so simple for us. HIGHLY RECOMMEND.
Absolute best service from Hector and Rick!!! Would totally recommend Sterns Motors. They were so willing to work with us on every level.
These guys are awesome. I wasn’t sure I would be able to get a car payment that I could afford and they went above and beyond to help me. I wanted a specific car that met my standards. They gave me great service and put my family and I in the car I wanted at a price I could afford. They secured the financing at a good interest rate, gave me a good price for a licence plate and helped me get new insurance. They also stayed after hours. I am so thankful I went to this place. You guys rock, thank you so much.
I had a wonderful experience with the staff at Stearns Motors of Naples when I purchased a used car from their business. My mother winters in Naples, FL and I was driving her vehicle from Indianapolis, IN to her winter residence when she called to say that Stearns Motors had a vehicle that I might be interested in purchasing. My mother has purchased several vehicles from this business and always has had great results. My mother knew that I was on the look out for a vehicle in the near future as my Toyota Camry had 220K miles on it and it was time to consider getting a car to replace it when its time was done. My mother stopped by the Stearns car lot and spoke with Zac, who informed her that they had just gotten a 2000 Toyota Camry in that might be something that Id be interested in. They held the car for me and even told prospective buyers that it had already been spoken for, even though Id not even looked at it yet. When I arrived in Naples, FL, I went to the car lot and looked at the car. In short, it was EXACTLY the car I was looking for and the price was excellent. I have nothing but praise for this business and the staff!! I recommend Stearns Motors of Naples to anyone that seeks a vehicle for an honest price and would like to do business with honest people. They truly made my trip to Florida worthwhile!!!
These guys are AMAZING! I knew right away from just talking to Zac on the phone that something was different. They really went out of their way to make sure I was making a smart financial decision that would benefit me now & in the future . I’m still taken back by how honest & caring they were . I truly believe they had my best interest at heart & will definitely be back ! Hands down best car buying experience, period ! Thank you Stearn Motors for all you do ! You guys are awesome !
I bought my second vehicle from Stearns Motor this week. They were highly recommended by a coworker who has purchased vehicles from them for the past 30 years . Everything they claim to be is true, plus the bonus of the family atmosphere. No pressure to buy, test drive several vehicles, go above and beyond to work with each customer. They take the time to get you the credit due in your current tag. Saved me from paying the new tag price !! They have my business and I will make sure my co workers and friends know about them. Go in to buy a car, leave feeling like family. Thank you STEARNS!
This had to be the best car buying experience I have ever had, I found the car I wanted and they were closed on a Sunday. They came in on their day off just for me to see the car, they were so great I ended up buying the car that day.They also got me the best financing rate that I could get. Honestly, I couldnt be happier. I highly recommend these guys with my eyes closed!I love my 2006 BMW M3 and finding a place that I can trust, that wont rip you off!
This Stearns team knows how to win customers: accurate descriptions, fair pricing on both sell and trade-in, and no games. Our transaction was smooth, fast and efficient, and I am confident that if something had not been quite right, then these guys would have fixed it. They even gave me advice on a car I was not trading in, and offered and did polish out some scratches on it.They have an intelligent business model, built up over many years: they make daily visits to the big car dealers and selectively buy what those dealers have taken in on trade-ins, but do not want to sell themselves. This is an alternative for both Stearns and those dealers, to the more usual auction route. And it works very well. especially in Naples where there are a number of good low mileage cars coming on the market.Very good experience. Thanks guys!John K
We were used car shopping and found a vehicle on Stearns website that we were interested in. When we visited a sales consutant named Zac came out answered our questions and we went for a test drive. This seems to be a straight forward and honest dealer.
I had an absolutely amazing experience with this dealership. The owner and staff are genuinely good people and theyre not out to harass you or try to rip you off at all.We came from Miami and had to deal with all the sharks in Miami Dade, Broward and Palm Beach. We were absolutely frustrated until we took the drive the Naples to look at a car this dealer had.I will definitely be taking the hour drive from Miami to Naples in the future to give these guys some business. If you like to be treated as a human being instead of a number then come here and check out their inventory. You wont regret it one bit!
My sales man Zac was great, buying was easy and really had a blast at the shop. Communication for me is the key, more on this at a later date. jeep needs some checking into but other then that i do like it for what it is.
Great Guys! They get straight to the point and did not give me the runaround! Great deal on my car as well!
Awesome customer service!! I would definitely recommend this place and buy from them again! Zac worked with me start to finish. Honest & straightforward people here! Thanks for the great experience....you guys ROCK!
Zac and Rod are top-notched! Honest and helpful through the process and if there is a problem, they fix it. Their keep the customer happy and you have a customer for life attitude is refreshing in this world were most people are trying to make a buck at any cost. I highly recommend Stearns Motors of Naples and will use again.
Wonderful family dealership. I came there in desperate need of a vehicle. No pressure. They truly care and listen to your requirements. Jeff in finance was a miracle worker in getting me exactly what I needed. Very honest and whats important to me is that they demonstrated true integrity. Kudos to Zac who kept me abreast of ongoing developments. I highly recommend this dealership and they will have my future business. They care about you. Thank you guys!
Adding to my review since i cant figure out how too lol Rod was great and Zac again both did a awesome job. The communication was fantastic as i said id review and it is great,they helped me with all concerns. Thanks and ill buy again if needed!
The most honest people youd ever want to meet !Honesty today is hard to come by especially when it comes to Automobiles and this is the one that takes the cake, The BEST !!I highly recommend them!!!
We just purchased a beautiful used GMC truck from Stearns Motors. From the salesman, Zac, to the finance manager, Rick, to the owners, the Stearns, we were treated so kindly and professionally through the whole process. NEVER has it been so easy and pleasurable to buy from any dealer we purchased vehicles from in the past, AND they had a great inventory. Make it easy on yourself and check out Stearns Motors first. Theres no comparison to their honesty and helpfulness. We cannot recommend them enough!!! Thanks, guys. Sue & Victor Uygun
You want a nice car, this is the place to go! Fabulous help from Rick and Rod in purchasing a very nice Saab convertible. Honest family business, clean cars, no nonsense.
Quite a nice experience buying a car there.
I have purchased over 10 vehicles. Family owned business and good honest people. They make you feel like family. They only sell good quality vehicles.....
Sterns is by far the best place to buy a used car, hands down🙌 it makes it stress free to deal with good people you can trust
Absolutely-positively the best experience you can get from a dealer.Rod the owner, and Zac the salesman were patient and extremely helpful in our transaction. Thanks Guys, I will recommend you to anyone who is looking for an excellent experience in purchasing a used vehicle.
Drove a long way to check out a car that wasnt what I saw in the pictures they left out the issues. Like the sagging headliner, cracked dash, corrosion on wheels, and the clear coat failing in the back. Also they lied telling me the car was owned by someone who got cancer and had to stop driving the car but when I got there the guy I talked to said it was some guys dream car but ended up having to get rid of it for a truck must not have been the same guy I talked to on the phone because he obviously wasnt told to tell the same lie. they are car salesmen not your friends honesty isnt there there thing. Anyone can lie and act nice to fool you
Very fair pricing and great people who are able to work with you!
Most amazing dealership I have ever worked with in my life! Helped me and my fiancé get our second car they worked with us so well and an even more of a thank you to Smokey and Rick for everything they did for us and we will definitely be back for any car we ever want to get!
I had to purchase a used car on the phone. My parents live in Naples and I live in California. I spoke to Zack on the phone and he was fantastic!I found a cadillac that they were interested in and he drove it to their house to let them test drive it. They liked it and he took care of all the paperwork as well as driving the trade in back to Stearns to trade in. My parents did not have to leave the house. The car is wonderful and zack, even after the sale, came to the house to follow up on technical tutorial help for my folks. Great family owned business! Honest and helpful!
WOW - Want to see a place that cares about its customers and goes the extra mile to make sure they are completely satisfied, Stearns Motors is your place. Im thrilled to be a vendor partner with this family owned and operated company who has been keeping customers happy for 40 years. I know that customers that Roy, Rod, Randy, Rick, Zac, Erica and their team have taken care of have received first class service. Thats why Stearns has customers for life that keep coming back for their vehicles.
Very kind professional nice process no pressure everything went smooth I highly recommend everyone to buy a car from Stearns Motors
Beoufht a new car last week here and this will be my third time and love these guys. Great cars and extenfed warranty is fantastic
My family and I are so grateful to Zac Graebe. Thank you for going above and beyond. You made buying our vehicle such a great experience. We appreciate your service. We will definitely recommend Stearns Motors to everyone.
The absolute best place to buy a used auto...Great customer service, vehicles are quality and upfront honest sales...highly recommend Stearns Auto to everyone!
They didnt return my calls and they told me to find a coborrower which i did whom had perfect credit and they stated that she couldnt help me yet i went to 2 separate banks and got approved for their car but it was over priced of which they never mentioned that part, and they wanted 3 times the amount of down payment due to price issue. Horrible experience stay away. They are trying to sell over priced cars!!
I will never shop anywhere else for a car in Naples!! Go see Rod he is super honest and very knowledgeable!
They are the best used car dealer i have encountered,zach was fab and his boss also,they dropped the price 400, only 250 in fees,and had it delivered to mass for only 450,i had encountered other dealers in florida that tried to charge me 1600 for shipping to mass on top of an extra 1000 in fees believe or not,they are good and honest and straight foward,if i was going to buy another car in florida or knew someone that was looking i would definitley recommend zach and stearns motors, plain and simple,they dont try to rip u off,that, also remember the other things i have mentioned about them already,thanks and god bless all
I like the place, its got a good inventory. I enjoy talking to the owner .
Great selection, they cut right to the chase, and will always do anything in their power to get you a deal that works for you. I have come twice now, and will continue for a long, long time.
I bought a 2011 GMC Terrain from Stearns Motors about 20 months ago. I went to trade it in and found out that they didn’t actually sell it to me for the price that was offered and agreed on. It was $3000 more. They took advantage of me and I will make sure that none of my friends let them treat them the same. I am furious and disgusted.
Very nice, helpful man. I forget his first name but Mr Stearns goes out of his way to help you
Genuinely friendly service, great selection for what I was looking for
I drove from 400 miles to get my Jeep and these guys treated me and my wife like absolute family great experience
My experience at Stearns Motors was one of the highlights of my year. I’m a single full time working Mom who like many has struggled to make ends meet. My situation was not an easy one and I knew it would take a miracle to get me into a new car. I was very honest with the salesman Zac Graebe from the start. I thought sure he was going to say come back when you have more money down but he didn’t. Instead he went right to work along with Rob (finance Manager) to do everything they could to help me out. Not only were they able to get me into a 2016 vehicle with a factory warranty, they also kept my payments low for barely anything down. I’m still in shock over how easy and pleasant the whole thing was. Not a pushy bone in their body and what sold me was they came to me with the best deal up front. Having an accounting background, I knew that I was getting a great deal. I love that they are family owned and operated and I can tell they are one of the few businesses around that still operate with heart. I have bought cars from Tamiami Ford, Naples Dodge and Germain Toyota but I will continue to go back to Stearns from now on. I would say to anyone looking or even hoping to get into a new car. Go to Stearns Motors and just take a look. You won’t be disappointed.
Hadnt dealt with Stearns Motors since approx 2002 when my mom bought a car that she was very happy with. I recently inherited a vehicle that did not suit me and wanted to sell it but didnt want to deal with potential buyers so a relative ( that has purchased 4 vehicles from Stearns Motors ) suggested I contact them . I had an appt with Carmax and Stearns Motors said to come in after I got my appraisal from Carmax. Stearns Motors never asked to see the Carmax offer but beat it by a signifigant amount. Took very little time. They are super nice . I would tell anyone that wanted to buy or sell a car to at least see what they can do for you.
The only used car dealer i could ever recomend. Great guys
This is the best car dealership in naples, my family has been getting cars from them for years, so when the time came to trade in my car and move on to a truck that i was looking for, was riding by and stopped, walked on the lot, and the onwner mr stearns came to see me, as we talked and i told him who my father was he knew right away another williams,,, he had salesman randy, talk to me, and 3 hr later was leaving the lot with my new truck, fast forward 9 mo, my wife car broke down, and we had to replace it, came to the lot and 4 hr later wife was min her car. so two cars in one year,, and me and my wife loved the way that stearns had made this happen, you dont get that hometown feeling these days, as the way Stearns do business, the staff made you feel as they where you, and only one way to leave is in your new car, with the best finance. will recommend to anyone looking for a vehicle
The lack of communication is horrible. They cant seem to find time in their busy schedules to call anyone back.
The best place to buy a car
Tremendously over-priced vehicles. This is a Snowbird trap.
Dont ever trust these thieves sold me a car in last January for $11,000 came to find out the car is only worth $4,000 on KBB. Never will I go to them again or let any of my friends or family service with them.
Very nice
Working things out