After clumsily falling into my pool with my Iphone in my pocket I immedialty contact Digital Doc ( on my land line) and asked for help. He told me to make sure not to touch any buttons on the phone and to bring it ASAP to the store. Twenty four hours later I have my phone back in full working condition at the price quoted when I dropped it off. This was fantastic service !
Great place! My iphone was popping off the charger and I brought it in. Turns out it was just pocket lint in the charging port that was keeping my cable from fully locking into place. Didnt change me anything! Honest, knowledgeable staff, 10/10 would recommend to others! Will be coming back here for any future issues with my electronics.
TJ is the best!! Had a tablet that two other places couldnt fix. Took it in with hopes it could be fixed since I didnt want to deal with the Apple care insurance. TJ fixed in under 5 minutes and did it for FREE!! Thank you TJ!!
Went in to see if I could get my mom’s phone looked at… sound was muffled… this place took care of it!! The phone works great and the service here was fast and friendly. Honest and quality work!!
Had an I pad 7th gen with a shattered touch screen. Brought it in to TJ..while it took a day or so longer than expected it was completely understandable due to the condition the screen was in.First, they had the screen in stock... every other store from an Antonio to new braunfels would have had to order the digitizer screen... additionally I had a custom screen protector with anti glare added and out the door taxes and everything. Was still cheaper than everyone else for just the repair.Great customer service, great value on the repair, and probobly one of the quickest repair jobs on an Ipad screen you will find within 100 miles.Great job.
I am so happy I came to Digital Doc after accidentally getting my phone wet. I thought it was a lost cause, but this place was able to back up my old phone and saved 4 YEARS of pictures! 😭😭 < happy tears...Great customer service and affordable. Highly recommend. I can not thank you all enough! 👏👏
Problem Solved! ━ And Quicker Than Promised… (And Some Free Valuable Advice A Well)
They got a screen protector placement battery replacement and a charging port replacement done in under 45min and for a great price would definitely recommend
Digital Doc is everything you could wish for in electronics repair. I have been there twice and both times the problem was diagnosed quickly and fixed on the spot. I recommend them to everyone I know. Not only are they knowledgeable but they are very personable.
Went in because i was having issues with my surface pro 3 not charging, went in, they quickly inspected the computer and i told them the symptons i was experiencing. They tried there charger and my computer started working again told me my charger was broken and sent me on my way free of charge. Will come back!
I have to say - these guys rock! I have a gaming computer that is liquid cooled. My computer guy in town had it in and out of his shop and never could fix the liquid cooled fan - and nor could he replace it. I was told by that other guy that they did not make that part anymore. We found Digital Doc and they ordered the part and fixed it. Simple, easy, breezy cheezy. Thanks! I recommend them as honest and knowing their craft well.
Great place provided an awesome service with a great customer service. Highly recommended.
I broke A piece of an auxiliary microphone off inside my iPad. They were able to fix it in minutes. The staff was very pleasant and professional and I will definitely return and also refer my friends that need repairs on their electronic devices
Do yourself a favor. Go to New Braunfels Digital Doc if youre looking for friendly and courteous help. I took my 88 yr old mother in today, and owner, Curtis and employee, Andrew went above and beyond to determine the problem. We felt like we hit the jackpot regarding true pros!!They took their time, and we never felt like any of our questions were dumb.I have already recommended this business to my family members. GREAT EXPERIENCE all around.
Have never had to use phone repair business before. My cousin suggested and I have thankfully found a great repair place for any future issues. Very courteous and helpful. Fixed my shattered screen within an hour. Easy in and out. I’m back in business 🤗
These folks will not try to sell you anything that your phone repair does not need. Not only that, they help you save money on your repair, too! Highly recommend.
The guys here are super helpful, they have been able to fix my kids, wife’s and my own phone multiple times at a fair price and a awesome turn around time. They have fixed our water damaged phones to broken screens, and have helped us with products that will help prevent us from breaking them again. Over all it is a great place to take your phone to get repaired.
HIGHLY recommend using Digital Doc in New Braunfels! AMAZING Customer Service, spotlessly clean store and all Employees are so courteous, knowledgeable and professional. They patiently to my many questions and we wouldnt think about going anywhere else. We only use Digital Doc for all our Electronic problems needs whether its our computer or phones. Wish I could give more than just 5 Stars because they certainly deserve it!
This place did a fantastic job on my MacBook Pro screen repair! I dropped it off on a Saturday and it was completed by Friday. I had expressed concern for having it by a certain day and they had it ready to go 2 days sooner! The two people I worked with were nice and respectful of my time and money. The price was fair for the part and labor. Thank you!
Excellent knowledge of the iPhone that was repaired for me. Excellent service. Fixed it while I waited. I will be bringing in an all-in-one computer to be cleaned and a laser jet copier/printer for repairs. I highly recommend this store.
Wonderful place, they responded quickly via Facebook . Once we arrived at the facility both men were attentive and informative. 40 minutes and my sons phone was like new ! Very nice guys and facility was clean and neat. Thanks guys !
Great customer service. Easy to work with. Quick. Explained repairs we’ll. Fair price. Repeat customer. Will be first choice for future repairs. Helped transfer data after repair.
Called every phone repair place close to me in New Braunfels about my broken screen for my iPhone 7 Plus and this place had the best price! They had it fixed looking like a new phone in less than an hour. Super pleased with the work they’ve done and would go back in a heart beat if anything happened to my phone. Very fair prices and fast with quality work thanks again y’all!
The owner and his salespeople have been very helpful each time I have gone there. Several times, they diagnosed the problem or switched out a SIM card at no charge. They were also able to replace an iPhone battery while I waited not more than 10 minutes. I highly recommend the Digital Doc.
Digital Doc fixed my phone even when others said it couldn’t be fixed! It was much cheaper than buying a new one. It was so easy to drop it off, and they fixed it quickly. They knew what they were doing.
Andrew was very helpful! He gave me advice about my phone. Fortunately, I dont need a new battery.
I have done business with this store multiple times. This includes screen replacements, water damage repair, battery replacements, and buying used equipment. They have always been honest, fair, reasonably priced, and prompt. I highly recommend Digital Doc for servicing your phones, tablets, and computers.
We went in because my fiancé’s charging port was not working, he cleaned it and got us a new tempered glass so In a matter of seconds!!! He was truly amazing! Highly recommend going here. We came from canyon lake and we do not regret it at all!
I walked in with a phone that wouldn’t turn on or charge and within minutes walked out with it working perfectly! This saved me a lengthy and aggravating trip to the Apple Store, which for this busy mom was a lifesaver. The owner was super friendly and even sat down with my kids to let them “help” with my phone. Definitely would recommend Digital Doc for anyone looking for fast, friendly, and knowledgeable service!
This store was awesome! Very quick service. Great prices. And they can fix anything! Very please. Will be bringing any and all electronics I need fixed back here. Done deal.
Amazing super helpful great pricing and the staff Is very informed on all devices!!!
The easiest and most thorough experience I’ve had replacing a screen. They tested the phone to ensure everything was working before they began, and upon picking it, they tested everything again to ensure me it was working properly. The pricing was in line with previous repairs, overall a great experience.
They have been great everytime Ive needed help with my phone issues.
Best service, lowest price in town . Highly recommend you bring your devices for repair. Thanks guys.
The owner Curtis is such a fantastic, kind, and wonderful person. He fixed my severely damaged phone in just under an hour. He waited for us and fixed my phone, after hours of operations. Tj answered my questions with such upmost respect. If you need your phone fixed fast and professionally, this is definitely the place to come to. I never leave reviews, but Digital Doc has earned my 5 star review
Great place! Especially if youre in the market to sell!
Great Cousumer service, Honest Customer serviceThey cleaned the charging port on my iPhone I was told by other repair phone people that’s what I needed to do .Honesty.😀
I asked if they would trade me my tablet for a phone and the manager TJ said yes and to bring it to his store. Once we took the tablet there he looked at it and said it’s good but that he will not do an even trade and will charge an additional $400 on our end plus our tablet for his phone, while never once mentioning additional money while we had negotiated a trade deal.
Super staff, friendly and helpful. Had my parts in stock 👍
So glad to have this new business in town. They fixed my cell phone and then I took my lap top to them. Knowledgeable, professional and great prices!
Had quite a few repairs from wet phone repair to lint in the charging port. Very friendly and knowledgeable staff. Very prompt and courteous service. Recommend them highly.
Once again we return to add a protective film to a new device, this time its on a Fitbit Versa, since we have had good results with the phone covers.
Took my Wacom drawing tablet in to get the classic USB connector problem fixed and they did a really great job! Works good as new and the guys there are super nice and very approachable, please give them a try!
They checked out my phone and cleaned it up which solved my issues, all for free and within minutes. Excellent service, will return next time I have a problem.
Best in New Braunfels! I went to 4 different computer repair places in New Braunfels, trying to get my Samsung Gear S3 Classic looked at. When I came into Digital Doc he was the first one to actually take the watch from my hand to look at it. He gave me a quick assessment even though he said the chances of being able to fix it was unlikely. After about 5min he came back out and the problem I had with the watch was fixed! I highly recommend Digital Doc. I even got a glimpse of his workstation in the back and seen the soldier equipment and microscope he had. With that I knew he knows how to cold soldier. This is very difficult to do. With this equipment and knowledge I know he knows how to work on modern equipment properly.
Andrew S was super helpful and took care of us quickly!! So glad for your service!!
TJ provided amazing service and repaired our phone exceptionally fast!
I dumped coffee on my new laptop. These guys were able to help me save it!! They have a restoration and dehydration process for spills. It worked!They were fast and professional. Highly recommend.
Excellent customer service. I was very happy with their work.
Great customer service every time we have been there ! Only place we will go, highly recommended for any repair needs
I couldnt stop for repairs as I was in the middle of a business trip but I did get some very good information over the phone, so for that they get 5 stars.
My phone wasnt charging properly, so I brought it in and got it fixed in less than 10 minutes. I will be recommending this business to everyone I know.
Great customer service and quick, reasonably priced repairs! Glad yall are there for me and all my Apple product needs!
Wonderful and quick service! Extremely clean and friendly. I dropped off my phone with a cracked screen and it only took 20 mins to get it back in my hands. They not only fixed my screen but also fixed my camera (in the phone), and I didnt even know It was broken! Turns out, the last guy to fix my broken screen didnt put back all the parts so my camera would be black for about five seconds before it allowed me to take a picture. Now its fixed and everything works great. Outstanding service, I fully reccomend!
I’ve taken multiple items for repair to this location and they always fix it fast, efficiently, and are very informative throughout the process. Highly recommend!!!
Digital Doc is the place to go for iphone repairs. My daughters iphone screen completely went out, on my way to the ATT store already thinking I was going to have to buy a new phone I decided to call Digital Doc and see if they could fix it. I talked to Sean and he said sure we can fix it just bring it in. I brought it in and within an hour I had the phone back good as new at a very reasonable price. Sean had excellent customer service and explained everything he had done. I highly recommend Digital Doc.
Great service. Got my iPhone 7 mic fixed at a great price and was super fast, would highly recommend.
This place is great! Very professional!! Before coming here, I stopped at CPR(Cell Phone Repair) at Creekside in New Braunfels and the guy working there said he couldnt do anything to help me and didnt even take a close look at my phone. Digital Doc helped me right away and ordered the back glass for my Samsung S8+. Outstanding service and price!!! Highly recommend!!
This is a new place, but its worth going to. Their staff is knowledgeable and capable, and they go the extra mile to make sure things are done right.
Highly recommend!! Very friendly and helpful to fixing my daughter’s iPhone.
Very professional, fast service, reasonable price - will use again!
For starters I am not a direct customer of Digital Doc but from my experience with the owner Curtis, I if I lived in the area I would be honored to do business with such an upstanding establishment. Let me explain...almost 6 months ago my wife finally took a small vacation gettaway with just the two of us and no kids and we choose to stay 4 days in New Braunfels. On the first full day we went to Schlitterbaun and my brand new Galaxy S8+, im talking less than 2 weeks old, was stolen there. I was beyond upset because this phone took amazing photos and videos of my 3 young children and I was so happy to have it. Fast forward to 2 nights ago, I get an email saying a phone had been found by a construction company where it was tossed, most likely because I locked it and reported it stolen, and after not finding an owner through their means, to my blessings, turned it into Curtis at Digital Doc. He promptly charged the phone and sent me an email in hopes of returning it to the rightful owner. I sent a return label and recieved my phone the next day via FedEx. Folks, this phone cost me over $900 with case, which I am still paying for through Sprint and he found ME to return it. I am blessed such an honorable man came in contact with my phone and neither Digital Doc nor himself recieved any benefit from this selfless action. Thus, why on character alone, I would recommend Digital Doc NB to anyone needing their services. It is hard to find such an honorable owner and business this day and age, and again, he recieved no benefit from his actions. This review is the least I can do to help and show my respect back.
Went through hoops but the owner did help us out a lot. Seeing his commitment toward us, he will not loose our service.
Knowledgeable and great service I recommend you bring your #cellphonesrepair, and #tabletrepairs, to Digital Doc New Braunfels
Best ICE CREAM IN TOWN HANDS DOWN
Friendly guys, but ruined my phone. Took my 8 plus in about two weeks ago, phone always freezes up now and it constantly disables its self.
You seriously will not find a cheaper or faster place in town for replacing a phone screen!!!
Thanks again iphone7 plus brand new
Very savvy and helpful. Have used them several times and will come back again.
Fair price and fast battery replacement
Tj is the best!
Great!
These guys are awesome!
Awesome place!
Great business
Fixed computer.
Great service!!
Helped an old lady!!!!!!! and didnt charge her!!!!