We have been going to Two Rivers Eye Care for over a year, and I cant say enough great things about this office and the staff! They are super friendly and have such an inviting atmosphere! The staff are all so kind and helpful, and they make my kids all feel so comfortable! Dr. Juett is awesome! Hes great with my kids and takes the time to answer all their curious questions! Stephen has helped us pick out the perfect frames and is so helpful with the insurance process! Hands down, one of the best offices in town!

I absolutely love the team at Two Rivers Eye Care. Since moving to the area 5 years ago I have searched for an eye doctor that was as good as the one I left behind. Finally in February 2020 I found the team I have been searching for. Everyone in this office has been genuinely nice and helpful. When I call with a million questions they do their best to answer them all including the ones I don’t ask. They are the best. My heart is full and happy for having these wonderful people in my life.

Dr Wiggins is amazing. No one else I would trust my vision too. Steve, Rocky and Stephen round out the team by giving you the upmost attention to detail in finding the perfect eye wear.

My experience at Two Rivers Eye Care was delightful. From front office to getting input on picking out my frames. Staff was polite and helpful. Doctor was nice and I felt “heard”. The only thing is that they have a five minute “grace period” rule. If you show up past five minutes late to your appointment you must reschedule. Overall, good place and recommend.

We are new to the area from out of state. It is stressful looking for new doctors eye doctor dentist. I’m so pleased that we found Two Rivers Eye care on our first try. I was very pleased with Doctor Juett. He is very straight forward and easy to talk too. The staff there where very accommodating and friendly. So happy that we have found our new eye care facility. I highly recommend them !

It was my first time going in. Best experience from start to finish. Teresa was so helpful when she took my call for the appointment she extremely friendly. Britney was the one that took me back for my appointment also very nice and friendly. Dr. Juett was very thorough answered all of my questions. When I went to pay I spoke with Steve who handled booking my next appointment once again another friendly person. I would definitely recommend thisfacility for your eye care needs.

Always a great experience at Two Rivers. Highly professional personnel to handle all your needs.

Everyone super nice, respectful and professional!!Dr Wiggins especially!!!Recommend highly ❤️

I rarely get new glasses (mine have lasted 10 years). I was happy to have gone to this eye clinic. Staff were friendly and efficient. Getting my new pair was very easy and convenient

Dr. Wiggins and Two Rivers Eye Care are simply the best in New Braunfels. The office and facilities are extremely spacious, clean, and modern. The entire staff is genuinely friendly and caring - and their professionalism is outstanding. I have been a regular patient of Dr. Wiggins for many years (along with my family) and I can honestly say that my annual vision exam at her office is one of the smoothest annual self maintenance tasks I have to take care of. From the text appointment reminders and appointment confirmation messages, to the minimal paperwork and always very short office wait time, their experience shows. Their dedication to the health and safety of everyone has also been evident in the reasonable and consistently enforced office safety protocols for COVID-19 since the very beginning of the pandemic. I have always felt that Dr. Wiggins looks at me as a whole person; considering my overall health, in addition to her detailed examination of my eyes. I guess it’s pretty obvious - I would highly recommend Dr. Wiggins and Two Rivers Eye Care to anyone looking for a great eye doctor, office staff, and hi-tech facilities.

I just had the best experience at 2 Rivers Eye Care!!! Every single person that I interacted with was patient, kind, and professional. Dr. Wiggins was wonderful and very thorough. I can honestly say that it was a fantastic experience!

Thank you to everybody at Two Rivers. Following my contacts fitting, my drive home was spectacular. I saw every road sign, marquee, and store front as clear as day. Everything across my field of view is crisp with more vibrant colors. Thank you for this lifestyle improvement.

This is the best place to get your eyes checked and get new frames and lenses. Everything from checking in to checking out super easy! Dr. Juett was knowledgeable and listened to my concerns! Steve was really cool and helped me find the coolest frames! Thanks! See you guys in a year!

This was our first visit and we couldnt be more pleased. Staff was so friendly and professional! Highly highly recommend ♥️

Very professional and friendly staff doing a great job.

Two Rivers is great. They are very thorough and professional.

There are no words to express the gratitude to this center. I’d been a patient for years, too afraid to do LASIK. When I finally made the decision, they were hands on to recommend me to a very great facility, TLC. They have always been more than courteous and more than accommodating. For someone with a fear of doctors visits; you will be right at home here. Great doctors with a staff to match. Highly recommend!

My visit today was excellent. Each staff member who helped me was professional, courteous, and knowledgeable. Also, they have a great selection of frames. I am 100% satisfied with my visit. My daughter was with me and based on what she observed and heard she made an appointment for herself. I highly recommend Two Rivers Eye Care.

Very nice experience each time. Know what they are doing and very courteous. Little out of sync last visit because one key person was out with sick child. Understandable.

Love this place. From the front desk staff to the doctors to the people in the eyewear store….they are all great.

Everyone here is very helpful and knowledgeable. The exam is thorough and the customer service is top notch

They were able to squeeze me in when I had a worrisome problem with my eye. The staff and doctors are the very best!You can feel the love and care they have for all of their patients.

Best customer service Ive seen in a very long time! Steve went above and beyond to help me and I am so appreciative! Thank you for all your help! And thank you Two Rivers for hiring such an amazing staff!

Two Rivers Eye Care has provided me with the best experience of any eye-related care that I have ever received. I ordered a renewal for Precision1 contact lenses a month or so ago through Two Rivers and their distributor has had them on backorder that entire time which I was not expecting. I suffer from BPPV which gets significantly worse when I am not wearing the right prescription but Two Rivers Eye Care has gone above and beyond to make sure that I am taken care of while I wait for my prescription to finally come in. Overall I am very happy, and plan on coming here for a long time. Thank you to the doctors and your staff for being so awesome!!

Always a pleasure to visit this place - staff and doctors are super! Have used them for years and would never go anywhere else!

They are the best! They take great care of their patients! Highly recommended!

A very pleasing and comfortable facility manned by an accommodating, cordial and professional staff.

Courteous, friendly, and very proficient staff. What a pleasure going to a doctor’s office and be seen right away with no wait. Good selection of frames.

I appreciate the total very extensive testing to get the appropriate prescription for me.

I have to say, the customer service at Two Rivers Eye Care is impeccable! They really go above and beyond to make sure they get it right and that the patient is happy!

They are so kind and we’re very good about taking time to think and talk through every step with me!

From beginning to end - seamless process!

I always get treated nicely by all the staff. That’s why I keep going back.

The best customer service! Such a positive uplifting atmosphere. The doctors here really care about patients and take their time. Best Eye Care in New Braunfels!

Professional, personable, and kind. The Dr listened to my concerns & helped me make the best choice.

I absolutely loved my first visit with Two Rivers Eye Care. They are beyond safe for COVID times, keeping their door locked only for appointments, taking your temperature and oxygen levels, and hand washing. The receptionist was incredibly helpful and nice when setting up my appointment. Sarah did a great job in the parts leading up to the doctor visit and Dr. Natalie Wiggins was one of the best and kindest doctors I’ve ever met. You can tell they really care and wanted the best for me and my eyes. I highly recommend their services for any and all eye needs!

Without question, Two Rivers Eye Care was THE BEST EXPERIENCE I HAVE EVER HAD AT AN EYE GLASSES SHOP IN MY ENTIRE LIFE OF 56 YEARS! These people are AMAZING from start to finish! From eye exam right through to buying lenses (I chose 3 frames and 3 pairs of lenses between bifocals and reading glasses), these people are COURTEOUS AND PROFESSIONAL IN EVERY WAY IMAGINABLE. They also worked hard to get me the best price. I walked out of there paying only $1057 for THREE SETS OF EYEGLASSES including 2 sets of bifocals with the WORKS: anti reflective coat, anti-scratch, the whole banana! And that INCLUDED the eye exam AND the special exam of the backs of my eyes! And I was happy to do it! Paid out of pocket because I don’t have vision insurance and went home utterly satisfied with every aspect of my transaction. I would only recommend Two Rivers. I have never been so happy with an eyeglass shop in my life.

Two Rivers is the best eyecare in New Braunfels! I trust my families ocular health to the wonderful providers, Dr Wiggins and Dr juett. Staff is super friendly, from start to finish, they deserve 10 stars.

The drs and staff were awesome. Would definitely recommend Two Rivers Eye Care for anyone looking for a private practice optometrist to establish care.

I get so many requests for reviews that I rarely write them anymore. However, I consider Two Rivers to be so exceptional, I wanted to write this one. At all levels (front office, customer support, technicians, doctors) they do a great job. Had some problems with my contacts (through no fault of them) and Steve went over and beyond the call of duty to resolve them. I would highly recommend this company to anyone who needs eye care.

Always great service and patient care!

They have shady business policies, I would be very careful of them and look everything over.This shouldnt have gone to medical, it was an eye exam nothing more. If your the owner you should call me.

Always a great experience with Two Rivers Eye Care. My family, including two school age kids, have been going here for more than 5 years and theyve always been not just professional but kind, loving and courteous. Just good people. I highly recommend giving them your business.

DO NOT BRING CHILDREN to this office!!! They dont really care about them! They care more about virtue signaling than their oath.I made an appt months in advance for my 7 year old who was struggling academically with reading. The day before when they called to confirm the appt I asked about their mask policy because my 7 year old is unable to wear one. I specifically asked if we needed to reschedule but was told based on his age and the governors executive order, that would be fine. We showed up (I was wearing a mask), filled out paperwork, and sat down. 10 minutes later some man came out. He never introduced himself to me so to this day I have no clue who he was or what his position was. He proceeded to chew me out in the waiting room. He didnt ask to speak to me in private. He didnt tell me his name. Nothing! He just came out both barrels blazing. I was stunned! I had specifically called to ask about this to avoid any problems! When he was done, I explained that I had specifically asked about this the day before and was told that was fine. He said they dont make exceptions. Everyone either complies and they wont see them. I was told my 7 year old needed to wear a mask or we needed to leave. The height of irony... the praise music playing in the background. Your action speak louder than your praise music. Ive since found a pediatric optometrist who was more than willing to work with us. Play your music all you want. Your actions reflect your heart.

Drove from an hour away and I brought my own prescription as this is one of the few or only San Antonio area optometrist offices with a good selection of Prodesign Denmark frames. Rocky the optician was above and beyond stepping me thru the lens, frame, sizing, materials options for my high prescription and low nose bridge. I have been on a seven year search to replace my old Prodesign frames and am hopeful that the pair I got with Rockys help is the one! Highly recommend Two Rivers and Rocky for those with specific rx and frame needs!

Dr.Wiggins has been wonderful. I had great vision when I was younger but as I’ve aged my eyesight (among other things!) has gone downhill. I started with just readers and progressed into contacts - one near one distance. I highly recommend trying that if you are a candidate. Dr. Wiggins is so patient in getting the right contacts for you. I tried several brands until finally going with Air Optics. She has been our doctor for several years now and we’ve been very happy! I don’t think I’ve ever had a long wait at the office either- they are very efficient and super friendly :)

Very friendly and courteous staff!! Dr. Juett explained everything he was doing and was very thorough with his exam. It has been beyond difficult to find someone to help with my mom that has dementia. I would very highly recommend to anyone!!!!

Had the best experience at Two Rivers! They are so friendly, efficient and accommodating to schedule requests. Steve goes above and beyond to make sure everything is taken care of, and the prices of my contacts are amazing. My 14 yo daughter enjoyed the contact class while she switched from glasses. We highly recommend!

Two Rivers Eye Care is the best! I have been going here for a couple of years now. The staff is always friendly. I just took my son for his first eye exam and Dr Juett was so nice and made my son feel comfortable during all the exams. I will continue to use them for all my eye care needs. And now my sons because he did inherit my bad eye sight! Thanks for all yall do :)

Very happy with my appointment. Very good safety protocols in place, staff was professional and attentive to my needs. Definitely will go back.

Excellent communication, great service.

Everyone is very knowledgeable and very friendly. My whole family goes here and we also have great service.

Exam went well, no problems excellent professional matter with high regards to safety procedures. I would advise others to use them.

Very professional, comprehensive and helpful picking out frames. Explained all the differences for my lenses and what my insurance covered

Always a pleasant experience!! Staff is top notch, super friendly, and committed to providing best possible service. Dr Wiggins is thorough, and is possibly the nicest person you’ll ever meet. Highly recommend these folks for you eye care needs!

Exceptional customer service, quality professional services! Dr. Wiggins is highly knowledgeable and kind. The Facility is very clean and designed with comfort. I recommend Two Rivers Eye Care and Dr. Wiggins.

Have been seeing Dr Wiggins since she started and recommend her to all my family and friends. Her staff is friendly and professional and if I could rate them all higher than 5 stars I would.

Staff very efficient and friendly. Doctor skilled and a great communicator.

I was a new patient. Just a fantastic experience from the moment I walked in to the moment I left. Polite, professional, helpful. Highly recommend.

Staff was courteous, patient, and thorough.. thumbs up to Rocky for listening and creating two pairs of customized glasses for my needs..

Very professional and thorough. Glad I switched to a new eye care facility.

Staff are friendly and helpful. The facility is clean and comfortable. I have seen both doctors and was pleased with the visit. They explained my results and were open for questions. Never felt rushed like I had with my prior eye doctor.

Dr. Wiggins and staff are always so amazing. I always feel so relaxed, and at home in her office. I have been going to Dr. Wiggins for a little while now, and I would recommend her to anyone. As a person Dr Wiggins is warm, loving, and she makes you feel like family, not just her patient. She is so knowledgeable in her profession. There is a reason why she has all those abbreviations next to her name. She knows what she is doing. If you need your vision checked, give her and her staff a try. You will not be disappointed

Extremely professional, friendly staff with a pleasant inviting atmosphere, happy to have found this place and highly recommend to all .

Everyone is very friendly! They run on time. Excellent care provided!

Today was my first exam with Two Rivers Eye Care and it went great. The front office staff is very professional; Jamie, who took some of my history and initial eye measurements was very nice and professional. Dr. Wiggins is also very nice and very professional telling me what she was doing and why throughout the exam. I have been getting eye exams for many decades and Im very happy with the level of eye care given to me today (12/6/17). I would highly recommend Dr. Wiggins and the entire team at Two Rivers Eye Care.

The entire team is professional and super friendly. They’ve gone above and beyond for our family multiple times. Highly recommended!!!!

My family and I are extremely pleased with Dr. Wiggins and her staff. They are very friendly, thorough and give us personal service each time we visit. Plus, their selection of eyewear is fabulous!

The doctor and staff were on time, professional, friendly and helpful. Overall, it was a very good experience.

This place has surpassed all of my expectations! The staff is amazing and super accommodating. They have a vast collection of eyeglasses that can fit any style and budget. I will continue to go to Two Rivers Eye Care and will continue to recommend it to all my friends and family.

Everyone is polite, sociable and knowledgeable. Dr Wiggins is the best. I would definitely recommend Two Rivers Eye Care to anyone needing a great eye doctor.

This is the best eye care clinic out there! I refer everyone to Two Rivers. My husband, daughter and I all go to Two Rivers. They are incredibly friendly and helpful! Highly recommend.

This is my go to place for my annual check ups, general eye care and eyeglass purchases. Excellent friendly staff and owners.

Dr Wiggins is great and we loved her! But the front desk is horribly run. They need lessons in customer service and more training. My entire family went there for several years but had to switch, the office manager made me rage one too many times. Getting an appointment is difficult enough but then the staff refuses to help if any issues come up. I had an appointment and called to tell them I was running a little late, I ended up 17 minutes late. They refused to see me (their policy is 15 minutes) and the next available appointment they could find was 3 weeks out. Funny how I have waited for 45 minutes in the office before but they cant wait 17.Another office in town saw me that afternoon (i needed glasses ASAP) even though they were booked. This was the third time i had issues with the front desk and that is more then enough for me. I hope Dr Wiggins changes her office staff, they will cause problems for her.

Fantastic experience! Everything and I mean everything was great, I am so glad I found this place and left TSO.

My husband and I have been patients of Dr Wiggins since she opened. I cant believe all the negative reviews because that has certainly not been our experience. We have always been treated kindly and with respect from Dr Wiggins and all of her staff. The office is always bright and clean and I stop by often just to browse through their selection of frames. I am always welcomed and they remember my name. I guess you just cant please some people. This office is awesome!Laura Kotzur

Love the new office. Dr Wiggins, Steve and the entire team were great. Communications were very clear and they explained the various eyeglass options available under my insurance very well. My wife and I are very happy patients.

Dr. Wiggins is fantastic! Her staff was attentive and helpful. I brought in both of my boys for a regualr checkup and had the best experience. While the office had many patients, we felt that we had Dr. Wiggins and her staffs undivided attention. She is very thorough, thoughtful, and we were also out within an hour. After going to many optometrists we have finally found the one worth sticking with!

The short version:Dr. Wiggins and her staff are phenomenal. My family and I have been patients of hers for years, and I wholeheartedly recommend Two Rivers Eye Care to anyone, and everyone. She is highly skilled, truly cares for her patients, and the entire staff is very accommodating and easy to work with. You can easily tell that their first, and only, priority is the patient. I cannot recommend Dr. Wiggins highly enough. If you are looking for an optometrist, and frankly, even if you arent, do yourself and your eyes a favor and make an appointment; you will be glad you did.The detailed version:Dr. Wiggins: She is fantastic. As stated my family and I have been patients for years, and she has been wonderful in her care for us. My wife and I have always been highly impressed with her expertise and her genuine nature and care for our well-being. My son had his very first appointment at four years old, and she treated him like a person, and made him actually enjoy the eye exam. We have also brought in elderly relatives to see her, and again, she provided exceptional care in a very genuine, and professional manner. No matter the age group or the issue; I give Dr. Wiggins my highest personal recommendation.Staff: My family and I have always had a wonderful experience with the entire staff of Two Rivers Eye Care. They are a fantastic combination of being both kind and competent. Steve in particular is always helpful, and goes the extra mile to ensure all patients are taken care of properly, in all aspects.Logistics: I have always had an easy time scheduling, and often rescheduling, appointments as life happens. They send reminders of your appointments and are always flexible to reschedule if something comes up, which, with kids, can happen frequently. They have always been understanding and more than accommodating.Products: They have a great selection of frames, and the contacts that I have received from them have always been comfortable.In summary, there is a reason that my family and I go to Dr. Wiggins; she, and her staff, are simply the best there is.

Hometown service with the ammenities and selection of a city.Dr. Wiggins is very knowledgeable, personable, and takes the time to answer your questions. The office staff is always friendly and helpful.

Friendly staff! Loved Dr Ashley. We werent happy with our first trial pair of contacts, so the office ordered a different pair and we were all satisfied. Very helpful! Large selection of glasses for the entire family. I highly recommend Two Rivers Eyecare!

Dr. Wiggins and her staff were very helpful and nice. I felt the exam was very thorough and they took time to answer all of my questions. I ordered new glasses and am very happy with them. I am new to the area and am so glad to have found this eye care office.

I love the new facility and staff is great. I would recommend this Eye care service to all.

Excellent, and customer focused team that was a pleasure to work with.

Ive been going to Dr. Wiggins for almost three years and have always left her office happy. The front desk staff is accommodating and friendly, the technicians are professional and also super friendly, and Dr. Wiggins is one of the most genuine doctors Ive had. Highly suggest their office!

Wouldn’t go anywhere else! Organized, friendly, and thorough. Love these people!

Highly recommend! Staff and Doctors are very friendly and very responsive. If you have another Optometrist, switch!

Happy with Dr Wiggins and staff. Ive always been seen quickly and the Dr takes plenty of time to make sure everything is done correctly and to answer any questions that I might have. Glad to switched to this office and have had a great experience there!

Would give 6 stars if I could!

Dr Wiggins and her staff were courteous and professional. Dr Wiggins answered all of my questions and her staff helped me pick out the perfect pair of glasses. I would most certainly recommend this office to family and friends. If you are looking for a eye doctor you cant go wrong with choosing Two Rivers!

Dr. Wiggins and her staff are top notch and I would not use any other Optometrist. Very caring staff. We have been using them since they opened.

Best service every time.

Friendly and helpful staff. Beautiful office.

The office was very clean. The whole staff were very nice. The exam was very good. They did an excellent job. The Dr explained everything. Just waiting on my glasses so I can see better.

I’ve been a patient here for years. Great service, very friendly. Wouldn’t consider going anywhere else.

Another positive Visual experience at Two Rivers Eye Care. Efficient front desk. Friendly employees. Expert care from Doctor Wiggins. Good luck with the move to the new office!

We’ve been patients for three years now and will be for years to come. They’re the absolute best.

Dr Wiggins and her staff were a pleasure to work with. Office is clean and staff are super friendly and helpful. Andrea helped me pick out a frame I love! Will recommend you to family and friends

This used to be a wonderful place for eye care. The problem is really the front desk. The doctor is very nice and we like her but scheduling is atrocious and they are very difficult to work with. I am looking for a new facility.

This place is horrible, sure theyre friendly but cash is the only thing they care about, they will not work with you on costs... they refuse to change contact prescriptions (to specify a long trusted contact in lieu of the one they recommended for you) unless of course you got cash to fork out for another useless appointment when your prescription is totally fine as wine. They are over in costs and in any aspect of my return business, it is horrific I have to work across the street from this company because I have to look at their name every day I drive by knowing they could care less about the consumer and my ability to wear any contacts because they want money to change what kind Im allowed to get. Thanks for bieng my big brother and suppressing my need to see and commute to work because I decided to wear glasses the first month I had my prescription, now Ive lost the glasses to the river while kayaking and am forced to purchase the absolute worst contacts I have ever had in my 27 year long lifetime. Thanks two Rivers eye care your doctors must be soulless and money hungry. Sad to say but you are the new low bar standard for eye care.